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5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Java Professionals in the following areas : Job Description 5+ years of experience in software development required – proficiency in Java 8 or higher and any of the associated Back-End Technologies Experience in Spring Framework, Hibernate and proficiency with Spring Boot Extensive hands-on knowledge of XML, XSD, XSLT and JSON Solid coding and troubleshooting experience on Web Services and RESTful API Experience in triaging bugs, track software defects, and ensure their timely resolution. Conduct reviews of the test Plan and test Data Actively participate in code reviews Work alongside other engineers on the team to elevate technology and consistently apply best practices. Strong SQL skills to work on Relational or NoSQL databases. Strong experience in Familiar with SDLC, DevOps processes – CI/CD tools, Git, etc. Good Understanding of Messaging frameworks like ActiveMQ or IBM MQ or Kafka Good understanding of monitoring tools such as AppDynamics, Splunk, Moogsoft Knowledge of Scrum and XP methodologies and ability to work in a fast paced and rapidly changing environment. Implementation and support of migration to Amelia for the application supported under the VXI and DCV mnemonics Addressing vulnerabilities (DCV &VXI) Sustaining the DCV environment to ensure compliance for annual PCI assessment. Assessment, transformation, and Ad Hoc changes that include IVR applications. All relevant documentation Skill - Java, Java Script, Spring, VXML, APIs (Rest & Soap) At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture Show more Show less
Posted 2 weeks ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description: 3–6 years of experience in Application Support , ideally in a 24x7 environment. · Strong debugging and triaging experience in Java-based applications (JVM, logs, API behavior). · Working knowledge of Angular (v8+) and Electron JS based front-end troubleshooting. · Understanding of Microservices architecture and containerized environments (Docker/Kubernetes). · Proficiency in reading application logs, tracing issues across services/APIs. · Familiarity with monitoring tools (e.g., Prometheus, Grafana, AppDynamics, Splunk, ELK). · Experience with JIRA, Git , and CI/CD pipeline logs for issue correlation. · Exposure to Windows and Linux OS for log pathing and environment-level checks. Good communication skills for interfacing with end-users, developers, and business stakeholders Show more Show less
Posted 2 weeks ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Performance Engineering(LoadRunner/JMeter) Experience Range: 4 – 8 Years (ONLY)!! Mode of Interview : Walk-in Interview Date of Interview : 14th June 25 (Saturday) Location:- Chennai - Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 Must Have: Good experience using Performance Test tool LoadRunner and understanding of APM tools like AppDynamics/Dynatrace/New Relic, etc. Good hands-on experience in Web-HTTP, Java Vuser, Webservice protocol. Should have ability to work independently in Requirement analysis, designing, execution & result analysis phase. Develop customized codes in Java & C language for optimizing and enhancing VuGen scripts. Analyze test results and coordinate with development teams for issue triaging & bug fixes. Good understanding of different OS internals, file systems, disk/storage, networking protocols and other latest technologies like Cloud infra.· Monitor/extract production performance statistics and apply the same model in the test environments with higher load to uncover performance issues. Must have experience in monitoring DB and highlight performance issues. Good to have experience working on Finance – Banking domain projects. Technical Skills · LoadRunner -HTTP/HTML/Webservices protocol/Java Protocol, . Monitoring Tools: AppDynamics/ Dynatrace/ CloudWatch/ Splunk/ Kibana/ Grafana/ Datadog Database – SQL or Mongo Unix basics Good understanding of cloud concepts – AWS/Azure Good to Have: Minimum 2 mandate details are mandate with two or 3 liners 1.Java 2. Performance Engineering/ Tuning Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less
Posted 2 weeks ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities · Monitor application health using tools such as ELK, Grafana, or AppDynamics and respond to performance alerts and incidents. · Perform incident diagnosis , resolution , or escalation for issues related to Java backend, Angular front-end, or Electron-based desktop clients. · Collaborate with development and infrastructure teams to ensure timely resolution of issues and improve application stability. · Analyze logs, service communications, and API behavior across microservices-based environments . · Conduct root cause analysis (RCA) for recurring issues and document preventive actions. · Assist in deployments, smoke testing, and validation during release windows. · Maintain knowledge base with standard operating procedures and known error resolutions. · Participate in on-call rotation and support extended hours when required. Required Skills & Qualifications · 3–6 years of experience in Application Support , ideally in a 24x7 environment. · Strong debugging and triaging experience in Java-based applications (JVM, logs, API behavior). · Working knowledge of Angular (v8+) and Electron JS based front-end troubleshooting. · Understanding of Microservices architecture and containerized environments (Docker/Kubernetes). · Proficiency in reading application logs, tracing issues across services/APIs. · Familiarity with monitoring tools (e.g., Prometheus, Grafana, AppDynamics, Splunk, ELK). · Experience with JIRA, Git , and CI/CD pipeline logs for issue correlation. · Exposure to Windows and Linux OS for log pathing and environment-level checks. Good communication skills for interfacing with end-users, developers, and business stakeholders Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
@Ascendion is looking for people with production support experience related to Java backend and Angular front-end. Experience: 2-6 Years Ready to work in 24X7 shift Location: Bangalore, Chennai, Hyderabad, and Pune. Key Responsibilities Monitor application health using tools such as ELK, Grafana, or AppDynamics and respond to performance alerts and incidents. Perform incident diagnosis , resolution , or escalation for issues related to Java backend, Angular front-end, or Electron-based desktop clients. Collaborate with development and infrastructure teams to ensure timely resolution of issues and improve application stability. Analyze logs, service communications, and API behavior across microservices-based environments . Conduct root cause analysis (RCA) for recurring issues and document preventive actions. Assist in deployments, smoke testing, and validation during release windows. Maintain knowledge base with standard operating procedures and known error resolutions. Participate in on-call rotation and support extended hours when required. Required Skills & Qualifications 3–6 years of experience in Application Support , ideally in a 24x7 environment. Strong debugging and triaging experience in Java-based applications (JVM, logs, API behavior). Working knowledge of Angular (v8+) and Electron JS based front-end troubleshooting. Understanding of Microservices architecture and containerized environments (Docker/Kubernetes). Proficiency in reading application logs, tracing issues across services/APIs. Familiarity with monitoring tools (e.g., Prometheus, Grafana, AppDynamics, Splunk, ELK). Experience with JIRA, Git , and CI/CD pipeline logs for issue correlation. Exposure to Windows and Linux OS for log pathing and environment-level checks. Good communication skills for interfacing with end-users, developers, and business stakeholders Show more Show less
Posted 2 weeks ago
15.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Job Summary This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. RESPONSIBILITIES Lead the implementation and advocacy for SRE (SIte Reliablity Engineer) principles to improve the reliability and availability of our applications Drive work on setting and maintaining SLI/SLO/Error budgets for our applications Responsible for developing and executing on the Chapter Vision together with the other Chapter Leads Drive technology strategy, technology stack selection, and implementation for a future-ready technology stack, to achieve outcomes of highly scalable, robust, resilient system. Experienced former practitioner with leadership ability. Oversees the execution of functional standards and best practices Provide thought leadership on the craft, inspire and retain talents by developing and nurturing an extensive internal and external network of practitioners. This role is around capability building, it is not to own applications or delivery Creates a strategy roadmap of technical work Works to drive technology convergence and simplification across their chapter area Technical Responsibilities Service Reliability: Monitor and maintain the reliability, availability, and performance of production services and infrastructure. Automation and Tooling: Develop and maintain automation tools and processes to streamline system provisioning, configuration management, deployment, and monitoring. Incident Management: Respond to and troubleshoot incidents, outages, and performance issues in production environments, ensuring timely resolution and minimal impact on users. Blameless Postmortems and Learning from Incidents – Participate in the wider root cause analysis and support & drive collaborative actions. Capacity Planning: Analyze system performance and capacity trends to forecast future resource requirements and optimize infrastructure utilization. Performance Optimization: Identify and address performance bottlenecks and optimization opportunities across the software stack, from application code to underlying infrastructure. Security and Compliance: Implement security best practices and ensure compliance with regulatory requirements, collaborating with security and compliance teams as needed. Continuous Improvement: Continuously evaluate and improve system reliability, scalability, and performance through automation, process refinement, and technology upgrades. Documentation and Knowledge Sharing: Document system designs, configurations, and procedures, and share knowledge with team members through documentation, training, and mentoring. Strategy Reliability Engineering Strategy – Develop and execute a comprehensive reliability engineering strategy to ensure high availability, fault tolerance and disaster recovery capabilities for critical systems and services Scalability Planning – Design and implement scalable architecture solution that can accommodate growth in user traffic and data volume over time Monitory and Alerting Strategy – Defining and implementing monitoring and alerting strategies to proactively identify and address issues before they reach the end users Capacity Planning Strategies – Develop capacity planning strategies to ensure that systems have sufficient resources to handle current and future workloads Business Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. SRE). Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner & Hive Leadership, and in alignment with the fixed capacity model. Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends. Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams. Provide leadership and technical expertise for the subdomain to achieve goals and outcomes Support respective businesses in the commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, and collecting defects for future improvements. Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality Processes Chapter Lead may vary based upon the specific chapter domain its leading. Define standards to ensure that applications are designed with scale, resilience and performance in mind Enforce and streamline sound development practices and establish and maintain effective governance processes including training, advice and support, to assure the platforms are developed, implemented and maintained aligning with the Group’s standards Responsible for overall governance of the subdomain that includes financial management, risk management, representation in steering committee reviews and engagement with business for strategy, change management and timely course correction as required Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering stipulations People & Talent Accountable for people management and capability development of their Chapter members. Reviews metrics on capabilities and performance across their area, has improvement backlog for their Chapters and drives continual improvement of their chapter. Focuses on the development of people and capabilities as the highest priority. Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using monitoring and auto-scale properties Empower the engineers so that they can provide economy of scale focused on delivering value, speed to market, availability, monitoring & system management Foster a culture of innovation, transparency, and accountability end to end in the subdomain while promoting a “business-first” mentality at all levels Develop and maintain a plan that provides for succession and continuity in the most critical delivery and management position Risk Management Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans. Ensures the chapter follows the standards with respect to risk management as applicable to their chapter domain. Adheres to common practices to mitigate risk in their respective domain. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Incident Response Planning – Develop incident response plans and procedures to effectively mitigate and manage risks when they materialize Risk monitoring and alerting – Implement monitoring and alerting systems to detect early warning signs of potential risks Root Cause analysis – Conduct thorough root cause analysis of incidents and outages to understand the underlying causes and contributing factors Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using monitoring and auto-scale properties Empower the engineers so that they can provide economy of scale focused on delivering value, speed to market, availability, monitoring & system management Regulatory & Governance Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC etc.). Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Key Stakeholders Chief Product Owner, Hive Lead, Product Owners, Engineering Leads WRB Application Teams Other Responsibilities Embed Here for Good and Group’s brand and values in the digital sales/commerce team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Qualification Requirements & Skills Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Overall experience of 15+ years Proven experience of at least 10+ years as an SRE Engineer or in a similar role, with a proven track record of leadership. Strong understanding of SRE principles and practices. Proficiency in troubleshooting complex issues and exceptional problem-solving skills. Deep knowledge of a wide array of software applications and infrastructure. Experience with monitoring and observability tools (e.g., Prometheus, Grafana, AppDynamics, Splunk, PagerDuty). Proficiency in scripting and automation (e.g., Python, Bash, Ansible). Familiarity with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes). Excellent communication and collaboration skills. Ability to work in a fast-paced, dynamic environment. Strong attention to detail and a commitment to delivering high-quality results. Ability to debug and troubleshoot Java applications. Proficiency in using Splunk for log management and analysis. Familiarity with CI/CD tools and practices. Experience in the banking or financial services industry. Certification in relevant technologies (e.g., AWS Certified Solutions Architect, Google Cloud Professional DevOps Engineer). Knowledge of security best practices and compliance requirements. Ability to articulate the overall vision for the Chapters and ensure upskilling of the organisation holistically Experience in identifying skill gaps and mitigate risks to deliverables Ensure all solutions are as per Architecture Standards Strong experience in software development, system administration, or a related technical field. Proficiency in programming/scripting languages such as Python, Go, Java, or Shell scripting. Experience with containerization and orchestration technologies such as Docker, Kubernetes, or similar. Deep understanding of Linux/Unix systems and networking fundamentals. Experience with cloud platforms such as AWS, GCP, or Azure. Strong analytical and problem-solving skills, with a keen attention to detail. Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Prior experience with DevOps practices, continuous integration/continuous delivery (CI/CD) pipelines, and infrastructure as code (IaC) is a plus. Role Specific Technical Competencies Software Engineering Systems Software Infrastructure Platform Architecture Programming & Scripting (Java / Python or Similar Programming Language) Cloud (AWS, Azure, GCP) Database Development Service Excellence Agile Application Delivery Process Operating Systems Network Fundamentals Security Fundamentals Credit Card and Lending Domain Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Profile Description Standard Chartered Bank Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us as a Application Support - Corporate Digital Banking at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Application Support - Corporate Digital Banking you should have experience with: Experience in application/technical support. Experience in incident/problem management. Experience in the following technologies/skills – Linux/Unix, Oracle / SQL Server, aPaaS, AWS, Autosys, AppD. Basic understanding of Core Banking Application. Some Other Highly Valued Skills May Include Java, AppDynamics, ELK & Wily, Netcool. Unix/Linux scripting. ITIL V3/V4. Knowledge/experience of Oracle flexcube (IFE/FCC/FCR/UBS/FCDB) application product suit.. Ability to support a complex application during recoveries in a high pressured area. & cover on call support with flexibility around working hours. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us as a Application Support - Corporate Digital Banking at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Application Support - Corporate Digital Banking you should have experience with: Experience in application/technical support. Experience in incident/problem management. Experience in the following technologies/skills – Linux/Unix, Oracle / SQL Server, aPaaS, AWS, Autosys, AppD. Basic understanding of Core Banking Application. Some Other Highly Valued Skills May Include Java, AppDynamics, ELK & Wily, Netcool. Unix/Linux scripting. ITIL V3/V4. Knowledge/experience of Oracle flexcube (IFE/FCC/FCR/UBS/FCDB) application product suit.. Ability to support a complex application during recoveries in a high pressured area. & cover on call support with flexibility around working hours. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Greater Hyderabad Area
On-site
Responsibilities Core Skills: Performance Testing and Engineering: Load testing tools (JMeter, Load Runner, etc.), APM and Logging (Grafana, Sumo Logic, New Relic, etc.), Cloud infrastructure and monitoring (AWS, CloudWatch, etc.) Essential Job Functions Lead the performance testing program, collaborating closely with agile teams and architects to build and maintain framework(s) to benchmark application performance across all layers of the application stack Apply advanced performance testing methodologies and best practices. Help setup production performance analysis framework and build-out strategies to load test the system Analyze test results, configure analysis graphs, and compile comprehensive performance test reports. Diagnose root causes of performance issues and implement optimization solutions to enhance application performance. Qualifications Qualifications Minimum of 10 years of experience in performance testing, preferably in a high-transaction SaaS environment, with proficiency in tools such as JMeter or Load Runner. Expertise in handling HTTP/HTML, web services, and asynchronous calls. Good-to-great understanding of memory and CPU utilization, throughput, latency, etc. Experience with monitoring and analysis tools like New Relic, Grafana, Sumo Logic, and AppDynamics. Experience with profiling and heap analysis tools Proficiency in at least one programming language. Experience with databases including MS SQL Server and MySQL Familiarity with AWS a plus Self-motivated, able to learn and research issues independently with a keen eye to details Must be passionate about wanting to make the software performance better i.e. “wont-quit-till-I-figure-out-the-root-cause mentality” Good analytical and problem-solving skills combined with technical writing and communication skills Familiarity with Agile/SCRUM SDLC strongly preferred Show more Show less
Posted 2 weeks ago
6.0 - 10.0 years
10 - 14 Lacs
Mumbai
Work from Office
Job Information Job Opening ID ZR_1576_JOB Date Opened 24/11/2022 Industry Technology Job Type Work Experience 6-10 years Job Title Performance Test Architect City Mumbai Province Maharashtra Country India Postal Code 400001 Number of Positions 4 Roles and Responsibilities: 8 to 10 Years Experience in Software Testing area. Experience with performance testing using Load runner with any APM tool. Experience with performance engineering using AppDynamics or any related APM tool. Able to assess Non Functional and create performance plan & strategy. Able to work closely with the solution architect/software development team,gathering requirements and feedback. Able to write or leverage scripts that have been written in PT tool (Load runner) and Functional Testing tools (UFT / Selenium). Conduct weekly status meetings and provide and present weekly status reports. Prepare and publish Test Summary Report on completion of performance testing. Test Report walkthrough with Technical team and Business users. Test closure activities and Sign off. Experience with CI/CD systems. Experience with Edison Healthcare Product deployments. Positive attitude and a willingness to be flexible and learn new technologies. Problem solving mindset to remove roadblocks and technical challenges. Very strong communication skills Able to work independentlyGood To Have :Technical Skills1. Knowledge of any automation tool and 2 scripting language added advantage2. Knowledge of SQL queries3. Hands on knowledge of ALM/Rally4. Knowledge of Applitools, Confluence will be an added advantage5. CI/CD tools will be an added advantage6. Knowledge of Spec flow be an added advantage7. Knowledge of BDD will be an added advantage8. Additional certification on C#/Medical domain - added advantage check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Helios Full Stack Senior Java Developer – C12 Project Description: Citi is embarking on a multi-year technology initiative in Wholesale Lending Credit Risk (WLCR) Technology Space. In this Journey, we are looking for a highly motivated hands-on senior developer. We are building the platform, which supports various Messaging, API, and Workflow Components for Loans Services across the bank. Solution will be built from the scratch using latest technologies. The candidate will be a core member of the technology team responsible for implementing projects based on Java, Spring Boot, Kafka using latest technologies. Excellent opportunity to immerse in and learn within the Wholesale Lending Division and gain exposure to business and technology initiatives targeted to maintain lead position among its competitors. We work in a Hybrid-Agile Environment. The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Individual Contributor – Write good quality code in Angular JS 16 Well versed with UI/UX Designs (Figma), Unit test using Jest Individual Contributor - Write good quality code in Java, Sprint Boot (related stack) Well versed with JUnit, Mockito, Integration Tests and Performance Tests Ability to design, develop components with minimal assistance Ability to effectively interact, collaborate with development team Ability to effectively communicate development progress to the Project Lead Work with developers onshore, offshore and matrix teams to implement a business solution Write user/supported documentation Evaluate and adopt new dev tools, libraries, and approaches to improve delivery quality Perform peer code review of project codebase changes Acts as SME to senior stakeholders and /or other team members Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Skills Required: 4- 8 Years Of Experience Good Knowledge of UI/UX Design and Tools (e.g. Figma), Angular JS and Jest for unit testing Good Knowledge of Spring including Spring Framework, Spring Boot, Spring Security, Spring Web, Spring Data Hands-on Knowledge of: Threading, Collections, Exception Handling, JDBC, Java OOD/OOP Concepts, GoF Design Patterns, MoM and SOA Design Patterns, File I/O, and parsing XML and JSON, delimited files and fixed length files, String matching, parsing, building, working with binary data / byte arrays. Good knowledge of SQL (Oracle dialect is preferable) Experience working with SOA & Micro-services utilizing REST. Experience with design and implementations of cloud-ready applications and deployment pipelines on large-scale container platform clusters is a plus Experience working in a Continuous Integration and Continuous Delivery environment and familiar with Tekton, Harness, Jenkins, Code Quality, etc. Knowledge in industry standard best practices such as Design Patterns, Coding Standards, Coding modularity, Prototypes etc. Experience in debugging, tuning and optimizing components Understanding of the SDLC lifecycle for Agile methodologies Excellent written and oral communication skills Experience developing application in Financial Services industry is preferred Nice to have experience: Messaging Systems: RabbitMQ, ActiveMQ, Kafka, Tibco. IBM MQ, etc. Tomcat, Jetty, Apache HTTPD Able to work with build/configure/deploy automation tools Linux Ecosystem Kubernetes and Docker Autosys APIm APM Tools: Dynatrace, AppDynamics, etc. Caching Technologies: Hazelcast, MemCached, Redis etc Qualifications: 8 - 10 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Main Purpose: • Participate in strategic planning discussions with technical and business customers and is the single point of contact delivery partner for single or multiple sub-systems for global techno-functional product owner. • Architect and design solutions and guide the vendor teams to implement the solution as per the architecture and design. • Be hands-on master developer on the system and coach developers of the vendors. Pair program with new developers on an existing system to build their capability.• Identify gaps in technical design, functional requirements, in the team members and work towards closing those gaps to ensure high quality software is delivered to meet business goals. • Help implement a continuous learning culture within the vendor teams to build their capability the sub-system(s) he or he is leading. Knowledge Skills and Abilities, Key Responsibilities: Technical Skillsets : Several years of hands-on distributed systems development using J2EE application stack, front-to-back messaging infrastructure and Oracle. Preferable with complex financial systems, logistics or complex systems integrations. Proficient in handling the most sophisticated of technical development concepts, latest software tools and technologies, strong database concepts and object oriented designing techniques. Minimum 5-10 years of hands-on coding experience with following technologies Backend: Scala, Java, J2EE, Oracle Messaging technologies: MQ, TIBCO, or similar messaging systems Frontend: React Understands different programming languages and ability to solve problems in coding, testing and deployment. Expert level understanding of object oriented design and development. Experience in troubleshooting complex systems using tools like Splunk, AppDynamics or the likes. Experience : Minimum of 5 years of experience with developing end-to-end complex systems with a multi-national or complex technology driven firm in India. Minimum of 2 years of experience working with outsourced vendor partners is BIG plus. Bachelor’s degree in Engineering or Physics or Mathematics is required. Understanding of Risk system is a MUST. Understanding of Commodities, Logistics, Financing, Accounting or Derivatives is a BIG plus. Competencies : Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details. Must be acclimatized working and dealing with client managers / senior management. Strong analytical and problem-solving skills. Strong change management skills, ability to handle several projects simultaneously while working under pressure to meet deadlines. Capable of working in groups as well as independently. Professional management of employee relationships at all levels. Ability to maintain the confidentiality of sensitive information. Great teammate with an enthusiastic approach to fresh challenges Key Responsibilities: Operate as a delivery partner in the 3-in-box operating model and partner with global techno-functional stakeholders and vendor technical teams to deliver strategic business objectives Own the BAU delivery and product support for Risk system. Coach and Mentor the vendor developers for the assigned work stream. Key Relationships and Department Overview: External : Strategic outsourcing partners. Internal : Technical and Functional partners and stakeholders based in UK, Moscow, Geneva, China etc. Show more Show less
Posted 2 weeks ago
7.0 - 12.0 years
25 - 30 Lacs
New Delhi, Hyderabad, Pune
Work from Office
Experience on Configuration & customization of AppDynamics solution Ability to manage & deliver complete AppDynamics deployments in complex customer environments in quick timelines ITSM, CI/CD, QA/Performance Testing tools "KASHIF@D2NSOLUTIONS.COM"
Posted 2 weeks ago
10.0 - 20.0 years
30 - 45 Lacs
Noida, Hyderabad, Pune
Work from Office
Exp. on Configuration & customization of AppDynamics solution Ability to manage& deliver complete AppDynamics deployments Ability to integrate AppDynamics with various supported ITSM, CI/CD and QA/Performance Testing tools. "KASHIF@D2NSOLUTIONS.COM"
Posted 2 weeks ago
5.0 years
1 - 5 Lacs
Thiruvananthapuram
On-site
5 - 7 Years 1 Opening Trivandrum Role description Job Description: We are seeking a highly skilled and detail-oriented IT Infrastructure Monitoring & NOC Operations Specialist to support and manage enterprise-level monitoring solutions, lead incident response efforts, and ensure the availability and performance of critical IT systems. The ideal candidate will bring deep technical expertise, a proactive mindset, and a commitment to operational excellence. Key Responsibilities: Develop, maintain, and enhance enterprise-wide frameworks for monitoring applications, servers, and services. Install, configure, upgrade, and maintain monitoring tools such as SCOM, CA UIM, SolarWinds, Nagios, LogicMonitor , and associated hardware. Lead complex troubleshooting initiatives and perform root cause analysis for major incidents. Automate routine monitoring tasks and operational processes to improve efficiency. Maintain comprehensive and up-to-date documentation for systems and monitoring procedures across multiple teams. Evaluate, recommend, and implement new monitoring architectures, systems, and tools. Collaborate with vendors to manage service packs, patches, and updates to ensure system security and optimal performance. Oversee NOC (Network Operations Center) operations, ensuring adherence to internal processes, procedures, and SLAs. Effectively manage priorities and deadlines in a dynamic environment while contributing ideas for continuous improvement. Technical Skills & Competencies: Expertise in administration, integration, and optimization of enterprise monitoring tools. Experience integrating monitoring events into broader network management ecosystems (e.g., SolarWinds, SCOM). Ability to create custom reports and dashboards on system availability and performance as per stakeholder requirements. Strong command of Windows and Linux operating systems , including core system administration and scripting. Solid understanding of network protocols, routing, switching, and infrastructure topologies. Proficiency in performance monitoring, debugging, and enterprise-level ing and reporting. Experience working in high-availability, SLA-driven environments. Familiarity with designing and supporting distributed systems to meet reliability and scalability objectives. Soft Skills & Attributes: Strong analytical and problem-solving skills with a keen attention to detail. Effective verbal and written communication skills; able to convey complex technical issues clearly. Strong organizational skills with the ability to multitask and manage competing priorities. Demonstrated ability to lead, collaborate, and influence across teams. Proactive, results-driven, and adaptable to fast-changing environments. High integrity, urgency, and a sense of ownership in all responsibilities. Qualifications & Experience: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Minimum 4 years of hands-on experience administering one or more enterprise monitoring tools: CA UIM, SolarWinds, SCOM, LogicMonitor, AppDynamics, DataDog , etc. Minimum 5 years of IT infrastructure support experience across heterogeneous environments (servers, storage, and networks). 3+ years of professional experience supporting Windows and Linux systems in production environments. Experience working within NOC operations and familiarity with NOC procedures and SLAs. Skills Noc Operations,Monitoring,Troubleshooting About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 2 weeks ago
6.0 - 9.0 years
8 - 9 Lacs
Gurgaon
On-site
Senior Quality Engineer Gurgaon, India; Hyderabad, India Information Technology 316147 Job Description About The Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What we’re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-02 Location: Gurgaon, Haryana, India
Posted 2 weeks ago
12.0 years
0 Lacs
Gurgaon
On-site
Job Description: Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian’s Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience. Our team is growing, and we are looking for versatile people skilled in Java based technologies, who are driven, who want to make a difference and code with purpose. We are passionate about the Customer. We do the right thing, believe people count and go above and beyond for the people we serve. You are: An experienced backend Senior Lead Engineer who has experience leading high-performance teams with a track record of delivering quality software with speed to market Highly skilled engineer with strong foundation of Computer Science and Software Development Life cycle concepts An individual who is collaborative and can work across the firm with Enterprise Architects, Business Product Owners, Platform, Security and Production support to enable delivery of a cohesive customer centric product You will: Lead an agile team as part of an Agile Release Train Build well-designed, well-engineered, robust, scalable software integration solutions that are Production ready Engineer application integrations using messaging solutions, events, and REST APIs Work closely with the Business Teams and Solution Architecture to ensure alignment with the Product Roadmap and design blueprint Mentor and coach developers and analysts, assign tasks, follow industry standard processes, and perform code reviews Triage end to end system integration issues across various middleware systems and infrastructure You have: Bachelor’s degree in Computer Science or related field 12+ years of Experience as J2EE Software Engineer Understanding of Agile and SAFE Methodologies Industry experience with implementing Rest APIs, Data Driven Design, Microservices Architecture, Enterprise Integration Patterns and Event Driven Architecture Experience designing user friendly APIs using Open API Swagger Specifications Experience integrating with messaging platforms such as ActiveMQ, IBM MQ Experience with Docker containers and AWS Cloud services S3, Lambda, SQS/SNS, Redis Cache, Open search. Experience using SQL and NoSQL Databases Apache Camel, Tibco Business Works, MuleSoft or similar EAI framework Experience with Rules engines such as OpenL, Drools or Blaze Experience with version control and CI/CD automation tools such as Git, Bitbucket, Jenkins and Maven Experience with API Security frameworks, token management and user access control including OAuth 2.0, JWT Experience with logging and monitoring tools such as Splunk, AppDynamics, Zenoss Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Posted 2 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace. Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank. Role Summary We are seeking a detail-oriented and proactive Procurement Coordinator to support our growing procurement operations. In this role, you will work closely with the Procurement Manager , Accounts Payable , and various internal departments to ensure smooth and timely execution of procurement processes. You will be responsible for vendor onboarding, contract administration, procurement request tracking, and maintaining compliance across procurement activities. Key Responsibilities Support the Senior Procurement Manager in managing procurement intake processes and vendor engagements. Oversee the end-to-end flow of procurement requests, ensuring timely movement through the approval and purchasing process. Manage vendor onboarding, collect necessary documentation, and ensure compliance with internal standards and policies. Coordinate contract routing and signature collection, ensuring contracts are executed and stored properly. Maintain vendor master records, including tracking total spend, contract terms, and renewal timelines. Act as a liaison for internal departments with vendors, responding to inquiries regarding contract status, terms, and procurement procedures. Collaborate with Accounts Payable to resolve invoice discrepancies and ensure invoices without purchase orders are routed and corrected appropriately. Maintain and regularly update the open Purchase Order (PO) report, ensuring Accounting has accurate and up-to-date information for month-end accruals. Monitor procurement dashboards and provide timely alerts on upcoming renewals and expiring contracts. Perform any additional tasks or special projects as assigned by the Senior Procurement Manager. Qualifications Minimum 3 years of relevant office or administrative experience, preferably in procurement or finance-related roles. Proven experience in vendor management and coordinating with internal and external stakeholders. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with procurement or ERP systems is a plus. Excellent organizational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment. Strong written and verbal communication skills; ability to communicate clearly and professionally with diverse audiences. Team player with a collaborative mindset and the ability to work cross-functionally. High degree of integrity, discretion, and professionalism in handling confidential information. Proactive, solutions-oriented, and detail-focused approach to work. Harness In The News Harness Grabs a $150m Line of Credit Welcome Split! SF Business Times - 2024 - 100 Fastest-Growing Private Companies in the Bay Area Forbes - 2024 America's Best Startup Employers SF Business Times - 2024 Fastest Growing Private Companies Awards Fast Co - 2024 100 Best Workplaces for Innovators All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. Show more Show less
Posted 2 weeks ago
2.0 years
6 - 9 Lacs
Coimbatore
On-site
Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of the “Best Places to Work”. Seeking an astute individual who can provide an excellent customer experience and solution support to BY Customers with innovative/proactive approach and customer value creation Delivers excellent customer experience by resolving customer issues mostly of high complexity. Demonstrates high technical expertise as required to support BY solution. Scope: Owns customer solution. Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement, and pro-activeness. The team currently comprises of 120+ global associates across US, Mexico, India, Australia, and UK and is expected to grow rapidly. Our current technical environment: Software: BY Discrete, SQL, AppDynamics, Splunk, Oracle/MSQL Cloud Architecture: MS Azure fundamental Programming language: Java, C What we are looking for: 2-4 years of experience in Supply Chain, Saas, WMS, Cloud Tech. Be able to understand customer raised issues and take appropriate actions to resolve the same – Cloud /SaaS Should be able to read and understand the product source code or design document as necessary Own and resolve all cases for global customers, adhering to defined SLA’s Document learnings and create knowledge articles for repeated cases Replicate and maintain customer environments Maintain knowledge of customer solution and customization Maintain sense of urgency and swiftness with all customer interactions Act as Techno-functional POC for all cases and ensure timely triage and assignment Utilize instant messenger and other tools to collaborate globally Ability to work in shifts and be flexible with the timings Meet organization and team level goals Improve Customer Satisfaction by providing quality and timely solutions to reported issues and follow-up until closureIdentify areas of improvement and scope of automation on routine tasks or activities Help in meeting team level goals and be a team player Improve Customer Satisfaction through departmental metrics Excellent communication and interpersonal skills to interact with internal and external stakeholders with emphasis on follow through and reporting Identify areas of improvement and scope of automation on routine tasks or activities Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posted 2 weeks ago
3.0 - 8.0 years
0 Lacs
Chennai
On-site
3 to 8 years of experience in Performance Testing and Engineering activities Must have knowledge on Performance Testing Life Cycle Significant experience in performance test planning, workload modelling, capacity planning, scalability and stability testing, and stress testing of small to large scale applications Extensive experience in creating Jmeter script and designing scenarios. Expertise in performance test scripting, execution, monitoring, analysis & reporting. Expertise in developing dynamic performance testing suites using any of these performance test tools like Apache JMeter (Mandatory), Blazemeter, Performance Centre, Microfocus LoadRunner (Added Advantage). Ability to work within Pace team collaborating with Product owners/business analysts and developers to understand requirements. Working experience in an Agile and/or Pace delivery framework. Extensive experience in any one of APM tools like AppDynamics, Dynatrace & Splunk. Good to have knowledge on using Atlassian JIRA & Confluence. Good to have understanding about the AWS cloud and concepts. Your tasks & responsibilities includes but not limited to: Own delivery of performance test phase from specification to design, prep, execution through to test closure Provide accurate estimates for delivery of performance test tasks scripting, execution, analysis and reporting. Create reusable performance test scripts and assets using toolsets including Apache Jmeter. Maintain existing and new performance test scripts to make sure scripts are reusable for release activities. Create performance test data via NFT scripts and maintaining test data repo. Develop and execute component and system level performance tests Analyse performance results to identify bottlenecks and optimisations Work with distributed team resources, developers, DBAs, SMEs to analyse, identify and resolve performance test issues. Create detailed performance test reports to appropriate levels, depending on audience (eg. Interim test reports, Test Summary Report) Analyse metrics and trends to highlight performance opportunities for improvements Work with delivery stakeholders to define Performance test & engineering requirements, scope, workload models & recommended testing frameworks Assist stakeholders with identifying and understanding performance risks and recommending mitigation strategies and approaches. Effectively manages risks, issues, dependencies, and stakeholders throughout the delivery Setting up monitoring and dashboards or ability to monitor using any one of the APM tools like Appdynamics, dynaTrace and data management tools like Grafana, Splunk and other cloud native tools Excellent verbal and written communication skills Participates in and contributes to all Pace team activities and events Having automation and engineering mind-set and up-skill team members in the domain of testing and continuous integration capabilities Integrate performance and quality engineering frameworks with CI/CD, infrastructure as code, DevOps, automation, and various cloud technologies Undertake any other tasks assigned by your lead/manager that you have the capability to perform safely in line with relevant internal Group policies and external regulatory requirements. Adhere to the Code of Conduct. The Code of Conduct sets the standards of behavior, actions and decisions we expect from our people. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
JD:Production Support Provide L1/L2/L3 support for production applications. Monitor system performance, availability, and health using tools like Splunk, AppDynamics, Grafana, or custom dashboards. Investigate and resolve production incidents; perform root cause analysis and implement long-term fixes. Coordinate with development teams to apply bug fixes or patches. Maintain knowledge base of issues and resolutions; create and update runbooks and standard operating procedures. Participate in on-call rotation and incident response activities. Automate repetitive support tasks using scripts (e.g., Python, Shell). Ensure SLAs and response times are met for incident handling. Collaborate with DevOps to enhance CI/CD and deployment processes. Document solutions, workflows, and troubleshooting guides Show more Show less
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Software Engineer Location: Bangalore-Manyata Tech Park Business & Team: The Commonwealth Bank is the leading financial institution in Australia and provides integrated financial services. The role sits within the Bankwest Technology division. Bankwest is a subsidiary of The Commonwealth Bank, and the Bankwest Technology division (BWT) is accountable for maintaining system resilience and supporting the delivery of our bold technology strategy at pace and scale. Bankwest Technology consists of Platforms and Chapters underpinned by areas of expertise that manage Bankwest technology, applications and systems to support the Bankwest business. Bankwest Technology is located primarily in Bankwest Place in Perth, WA and has a total approx. 650 employees. Bankwest Technology is made up of the following areas of expertise Technology Programs Engineering and Automation Strategy & Agility GTS Technology Platforms and Service Management Chief Technology Office Risk and Control Advisory and Delivery Impact &contribution: As a Software Engineer, you are: Empathetic and self-aware. You think and care deeply about how you might interact with your team, stakeholders and customers. A Mentor, harboring a passion to nurture, grow and influence those around you to think differently and always maintain a growth mindset. Innovative. You continually seek to improve the status quo for our customers. You inspire your team to do the same and remain resilient through change. Promoting quality and delivering at pace through the maximization of automation is one of the key focus area of the role. Risk aware: You proactively identify and understand, openly discuss and act on current and future risks. Roles & responsibilities: As a Software Engineer, Apply the principles of design, development, testing, deployment, support, and evaluation. Develop and deploy high quality software solutions with comprehensive test coverage without supervision. Analyse business objectives and translate requirements to technical implementation components. Design and build programs or application features meeting business objective and requirements. Provide accurate estimates for the development effort for new features. Provide technical support and assistance to other non-technical members of the team. Participate in code reviews and contribute to support and technical troubleshooting activity. Identify and contribute code-level changes which improve the reliability of application and infrastructure services that our builder and operational teams are accountable for. Identify and contribute robust, high-quality code-level changes to the processes and tooling used by our builder and operational teams, improving the observability of the services which they are accountable for. Identify and contribute code-level changes which drive down the operational toil and reduce the technical debt associated with the services that a team is accountable for. Make code-level contributions to the development and support of frameworks and tooling which teams across the Group can leverage to accelerate and standardise the adoption of SRE. Be a passionate advocate for SRE principles and practices at a Chapter level by talking at internal meetups, sharing learnings at brown bags, or publishing technical blog posts. Continue the development of our world-class engineering team by mentoring peers on SRE best practices. Essential skills: Minimum 4 to 8 years of experience with expert level knowledge, working with the following languages. C# - .NET Framework and .NET Core REST and API Development Front End Web Development (Angular preferred - only for Full stack. Experience working with the following Tools: IDEs (Visual Studio Code) Unit Testing Source Control systems such as Git Build & Deployment tools such as TeamCity, Octopus Deploy Monitoring tools such as Splunk, AppDynamics Database such as Oracle, MySQL etc. Awareness of the following Software Development Concepts: Cl/CD and DevOps TDD and BOD Micro-services Architecture Secure Coding Practices Education Qualification: Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 20/06/2025 Show more Show less
Posted 2 weeks ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The Engineer2 will be responsible for ensuring performance testing efforts, identify bottlenecks, and collaborate with cross-functional teams to implement improvements. In addition, Perform RCA for the failed analysis & provide recommendation for performance tuning. Automate and enhance performance testing, monitoring, and reporting using frameworks such as Jenkins, GIT, JMeter, Splunk, Dynatrace etc. Primary Responsibilities: · 3 – 4 years of experience in performance testing, monitoring, analyzing, and reporting metrics for pre-production and production environments for high volume transaction oriented applications; retail ecommerce strongly preferred · Hands on experience working on microservice application architecture deployed on Cloud IaaS like AWS · Demonstrate competence with HP LoadRunner, JMeter or similar tools like SOASTA CloudTest · Experience in testing batch jobs, messaging queue (Kafka, TIBCO). · Experience with CA Wily, Dynatrace, AppDynamics (or similar APM tools) application performance diagnostics profiling, bottleneck identification and root cause analysis · Experience using tools like Splunk, ELK etc. for application log monitoring and analysis · Experience with Agile methodologies and version control systems (e.g., Git) · Knowledge of Jenkins and executing Performance tests via DevOps pipeline. · Demonstrate competence with basic programming in Java/Python and UNIX shell scripting · Develop and maintain dashboards and reports to monitor performance metrics. · Identify and recommend NFR requirements for performance testing through analysis of product specifications and software requirements. · Ability to analyze test results and make sound conclusions; work with project teams and developers to resolve performance issues · Ability to effectively communicate and escalate issues to team leads, managers and executives on technical and business issues relating to performance Other Ask: Education: BE/BTech/MTech Working Days: 4 – 5 day a week from Bangalore office (Manyata Tech Park). About VRIZE INC VRIZE is a Global Digital & Data Engineering company, committed to delivering end-to-end Digital solutions and services to its customers worldwide. We offer business-friendly solutions across industry verticals that include Banking, Financial Services, Healthcare & Insurance, Manufacturing, and Retail. The company has strategic business alliances with industry leaders such as Adobe, IBM Sterling Commerce, IBM, Microsoft, Docker, Sisense, Competera, Snowflake, and Tableau. VRIZE is headquartered out of Tampa (Florida) with a team size of 410 employees globally, currently, 100% of the clients undertaken are in the United States. Delivery centers are distributed in the US, Canada, Serbia, and India. Having stellar growth and future projections of 100% YOY for the last 3 years, the company has been successfully addressing its clients’ digital disruption needs. Our continued success depends to a large extent on our ability to remain at the forefront of disruptive developments in the field of information technology and leaders/team members joining the force are expected to replicate the same. VRIZE is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Individuals with disabilities are provided reasonable accommodation. Show more Show less
Posted 2 weeks ago
11.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
The Team Lead (Production Support) will be responsible for overseeing production support activities, ensuring quick resolution of issues, and maintaining high operational standards across various applications and systems. Responsibilities Issues & outages troubleshooting and quick resolution. Level-1 SR closures. Daily Checklist executions (EOD and BOD Jobs). Daily Health Checks (on Applications, Middleware and DB servers). Working on new server inductions. DR Drill executions. Data purging activities. Monitoring alerts generated through tools and taking appropriate actions by coordinating with respective teams. Basic knowledge in any monitoring tools. Scheduling Planned activities by ensuring follow up on UAT signoff, production downtime confirmation. ARSIM Gaps Closure, Vulnerability closure. Compliance activities like OS patching, server maintenance. Port opening/firewall related process. CR execution for application deployments. Backend updates in the database. SSL Certificate renewal and tracking. UAT issues. Backup policies maintenance & review. Inventory maintenance. Reindexing, Stats gathering in DB. Oracle/SQL DB and Application review & implementation and upgradation. Un-supported DB (Oracle, MSSQL)/WebLogic/OHS/WAS/IHS/OS (Linux, Windows, AIX, Solaris) version review upgrade. Identify & automate existing processes. Server resource trend analysis from month end/year end point of view. Audit Data collection and sharing. Inter team discussion calls. SOP maintenance. Preparing and sending various status reports to seniors. Handling compliance and governance activities of Tech Operations. Interacting with internal and external auditors or regulators and closing observations shared by same. Excellent team leading and stakeholder managing qualities. Qualifications Experience: 11 years Domain Experience - mandatory: Banking - Applications Required Skills OHS WebLogic Oracle Linux Unix Preferred Skills Windows Server AppDynamics IIS MS SQL Server Location: Mumbai and Hyderabad For applications, please send your CVs to shabnam.s@liveconnections.in. *Immediate Joiners Needed* Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Saibaba Colony, Coimbatore, Tamil Nadu
On-site
Hi Dear Candidates hope you're doing well. Organization: Smart Stream Technologies PVT LTD, website link : https://smartstreamtech.in/ Job Title: Application Support Technical Lead Location: Coimbatore (Work from Office) Department: IT / Technical Support Address : No 247, Shiv Chambers, Ground floor, Alagesan Road, Saibaba Colony, Saibaba Mission, Post, Coimbatore, Tamil Nadu 641011 Position Overview We are seeking a seasoned Application Support Technical Lead to drive the success of our application support function by combining deep technical expertise (L2/L3) with strong team leadership. The ideal candidate will be responsible for managing L1/L2 teams, owning complex L2/L3 incidents, performing root cause analysis, and ensuring seamless collaboration across development, DevOps, database, and infrastructure teams. This role demands hands-on troubleshooting, mentoring capability, and a strong customer-focused mindset. Key Responsibilities Team Management & Leadership · Lead, mentor, and guide L1 and L2 support teams to deliver consistent and high-quality service. · Upskill team members to independently handle advanced L2 and L3 technical incidents. · Manage shift rosters, workload distribution, and incident handovers across geographies and time zones. · Conduct regular team reviews, performance evaluations, and coaching sessions to foster continuous improvement. Advanced Troubleshooting & Incident Management (L2/L3) · Take ownership of escalated L2 and L3 issues across application, database, and infrastructure layers. · Debug and resolve issues in production systems involving Java, JavaScript, API integrations, and third-party systems. · Perform deep-dive log analysis , code-level troubleshooting , and SQL query optimization . · Collaborate with developers to identify, reproduce, and resolve root causes of application defects and outages. Monitoring, Observability & Operations · Proactively monitor application health using tools like AppDynamics, Dynatrace, Data Dog, Splunk, ELK . · Set up and fine-tune dashboards and alerts for better incident detection and faster resolution. · Coordinate with cloud, DevOps, and infra teams to resolve latency, availability, and performance issues. Database & Backend Analysis · Investigate issues by Analyzing Oracle, SQL Server, or PostgreSQL logs and query performance. · Write, tune, and validate SQL queries for production troubleshooting, validation, and reporting. · Support data-related problems, migration validation, and backend data integrity checks. Service Delivery & Process Optimization · Establish and improve ITIL-based support workflows for incident , problem , and change management . · Lead root cause analysis (RCA) sessions and drive preventive action plans to reduce recurring issues. · Maintain updated knowledge base and support documentation for known issues, SOPs, and troubleshooting guides. Stakeholder Management · Act as the key contact for critical issues with business, product, and engineering teams. · Provide timely updates, escalations, and communication during P1/P2 incidents and war-room calls. · Ensure high customer satisfaction through responsiveness, accountability, and technical accuracy. Qualifications Education: · Bachelor’s degree in Computer Science, Information Technology, or a related field. · Master's degree preferred. Experience: · 5+ years of experience in application support, with at least 2+ years in a technical leadership or team lead role. · Proven track record of resolving L2/L3-level issues in enterprise environments. Technical Skills · Strong debugging experience with Java , JavaScript , and web-based applications. · Proficiency in SQL and Oracle , including query optimization, indexing, and stored procedures. · Hands-on experience with monitoring/logging tools: AppDynamics , ELK , Splunk , Dynatrace , DataDog . · Solid understanding of application infrastructure, APIs, and network basics. · Exposure to DevOps pipelines , version control systems (Git), and deployment automation is beneficial. Soft Skills · Excellent communication and leadership abilities. · Strong analytical mindset and structured problem-solving approach. · Ability to lead under pressure and manage incident bridges effectively. · Passion for mentoring and building high-performing teams. Preferred Certifications · ITIL v3/v4 Foundation or higher · Oracle / SQL Certifications · Cloud certifications (AWS, Azure, GCP) Agile/Scrum environment experience Note : Please don't apply if above JD not matched with your Job profile WFO only and 15 to 30 days Notice period only welcome Regards Naveen - HR Executive Talent Acquisition Mobile: 81226 16138 (WhatsApp) Job Types: Full-time, Permanent Pay: Up to ₹75,000.00 per month Shift: Day shift Fixed shift Work Days: Monday to Friday Work Location: In person
Posted 2 weeks ago
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