39 App Support Jobs - Page 2

Responsibilities: * Provide technical customer support via phone calls(Inbound/Outbound) * Resolve complex software issues through troubleshooting and ticket handling * Collaborate with cross-functional teams on product improvements * US Shifts

Azure Support Engineer Networking and Storage Location: Hyderabad, Pune, blore and Kolkata Primary Skills: Azure Networking Secondary Skills: Azure CLI, Bash, PowerShell Storage Azure Storage Expertise: Configure and manage Azure Storage services, including Blob, File, Queue, Table storage, Azure Disk Storage, StorSimple, ADLS Gen2, Azure Data Box, Azure Disk Encryption, and Azure NetApp Files. Proficiency with AzCopy and Azure Storage Explorer for data migration and management. Expertise in Azure Storage Permissions, RBAC, and Azure NetApp Permissions for secure access management. Automate provisioning of storage resources using PowerShell, Azure CLI, Terraform, or ARM templates. Implement and maintain data encryption using Azure Key Vault, configure lifecycle policies, and optimize costs through replication and storage tiering. Troubleshoot storage-related issues using HTTP debugging tools like Fiddler and Postman and monitor performance using Azure Monitor and Log Analytics. Azure Networking Expertise: Design and deploy Azure Virtual Networks (VNets) with subnets and VNet peering for seamless connectivity across resources. Configure hybrid connectivity solutions such as VPN Gateways, ExpressRoute, and private endpoints. Implement Azure Load Balancers, Application Gateways, and Traffic Manager for scalable and highly available architectures. Secure network communication using NSGs (Network Security Groups), WAF, and Azure Firewall. Automate network deployments with reusable scripts using Terraform, Bicep, and other IaC tools. Troubleshoot networking issues using diagnostic tools and logs from Azure Network Watcher, Azure Monitor, and Log Analytics. Good-to-Have Skills: Basic understanding of .NET, Python, PowerShell, Azure CLI, or Java. Familiarity with cloud governance tools like Azure Policy and disaster recovery solutions such as Azure Backup and Azure Site Recovery

Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability :- • Comprehensive understanding of typical home network deployments is required. • The candidate must be able to identify a diversity of networking home devices specific functions and configurations. • Candidate must demonstrate excellent English communication skills. • The candidate must be attentive to details. • Candidate must have excellent analytical, organizational, and time management skills. • Candidate must be well mannered and demonstrate customer services skills. • Candidate must be able to perform well in a steep learning curve. • The candidate must be able to sell support contracts. Soft Skills :- English: Excellent, C2 CEFR Level Accent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- • Firm understanding of Windows and macOS. • Firm understanding of Android and iOS. • Firm understanding of common firewall configuration. • Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. • Comprehensive understanding of typical home network layouts is required. • Demonstrable troubleshooting ingenuity is required. Salary - Upto 4.75 LPA Work Location - Sec 81, Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Share your Resume Contact- 7902015146,8076156294, Email- ,AV001048315@techmahindra.com, SS00853992@techmahindra.com

Role Application Support Engineer Exp – 2 to 5 yrs Location – Mumbai (Thane) Shift- Rotational - 9 am to 6 pm OR 12pm to 9 pm . (No transportation provided) Working Days - 6 days (Monday to Saturday) Primary Skill Set - We need L1 support folks who have supported Java-based applications, who can troubleshoot issues . Application Support Engineer Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Troubleshoot and rectify application issue. Perform root cause analysis to identify the reasons for the underlying issues. Consulting with the software development team, internal users, and clients to improve application performance. Managing code migration across environments to ensure continued and synchronized functionality. Monitor all alerts related to applications and provide proactive services. Keeping a record of configuration changes and scheduling application updates. Prepare and maintain documentation for all issues and the implemented solutions. Recommend ways to optimise business performance by presenting solutions to existing challenges. If interested, please send me your updated CV along with the following details mentioned below asap to sweta.mondal@inadev.com : Total Exp - Current CTC – Expected CTC - Notice Period – Date of Birth - Current Location – Preferred Location - Tentative date to take up Teams VC interview -

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Azure PaaS Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating innovative solutions to address various business needs and collaborating with teams to ensure successful application development. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Conduct code reviews and ensure coding standards are met Stay updated on the latest technologies and trends in application development Professional & Technical Skills: 1.Azure services such as App Service, Azure Kubernetes Service (AKS), Azure SQL Database, and Azure Cosmos DB. Terraform, ARM templates, or Bicep for automated infrastructure provisioning.2.Azure security best practices, including network security groups, Azure Active Directory, and Azure Security Center.3.CI/CD pipelines using Azure DevOps for application deployments. Additional Information: This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Title: Product Support Specialist (Technical Support Specialist) Location: Jaipur, India Reporting To: Manager, Technical Support Punchh is seeking a Product Support Specialist to join our Support team in Jaipur, India. In this customer-facing role, the Product Support Specialist will be trained on the Punchh marketing platform, becoming the primary point of contact for business customers. This position involves assisting with questions and configurations of campaigns, software integrations, and features like loyalty programs and gift card management on the Punchh platform. We are looking for someone who is passionate about customer excellence, with an interest in marketing technology platforms and supporting business customers in the restaurant, convenience store, and retail industries. The ideal candidate should be inquisitive, process-oriented, and solution-driven. What You'll Do: Engage with business customers via phone and email to support the Punchh marketing platform's SaaS application, including Point of Sale (POS) and API integrations. Investigate and troubleshoot technical issues within the Punchh SaaS platform. Understand customers' business needs and objectives for campaigns and segments created on the platform. Flexibility to work Day, Afternoon, or Night shifts (IST hours) with occasional on-call or overtime as needed. What You'll Need: Minimum of 3 years in a technical support or troubleshooting role with SMB and enterprise customers within a SaaS company. Including 3 years of experience in at least two of the following areas: SMTP, DNS, HTML/CSS, Network troubleshooting, API log reading, Mobile App troubleshooting, POS system implementation, and troubleshooting. Experience with marketing technology, loyalty programs, or digital marketing campaigns is a plus. Curious and investigative, adept at asking probing questions to understand and address customer issues. Excellent time management skills, with the ability to manage time-sensitive tasks and deadlines. Skill in prioritizing and triaging competing tasks while maintaining customer satisfaction. High customer empathy and commitment to issue resolution. Impeccable attention to detail. Clear and effective communicator on Zoom/Teams meetings and in email. Creative and resourceful problem-solver. Strong sense of accountability and ownership. Bachelors Degree in a technical field.

SAP App Support Location Bangalore Shift - Mon-Friday (Saturday only support) SAP PM/PS - Configure design and maintain the module in Client SAP Architecture Maintain and Support SAP Deliverables for SAP PP/QM/PM/PS/MM Support on project and BAU for S4 HANA Review and Prepare Functional and Technical Scope documents Conduct User acceptance testing for all deliverables under this module Maintain quality of service deliverables. SAP All module BAU Support end to end. Exp = 3+ Years PP/QM - Configure design and maintain the module in Client SAP Architecture Maintain and Support SAP Deliverables for SAP PP/QM/PM/PS/MM Support on project and BAU for S4 HANA Review and Prepare Functional and Technical Scope documents Conduct User acceptance testing for all deliverables under this module Maintain quality of service deliverables. SAP All module BAU Support end to end. Exp -3+ Years SAP MM Configure design and maintain the module in Client SAP Architecture Maintain and Support SAP Deliverables for SAP PP/QM/PM/PS/MM Support on project and BAU for S4 HANA Review and Prepare Functional and Technical Scope documents Conduct User acceptance testing for all deliverables under this module Maintain quality of service deliverables. SAP All module BAU Support end to end. Enhancing additional features/implementation Regression Development, quality, production 4+ years

Working Hours - US Timing (NY) Key Role Review function spec document and non-function spec document from technical point of view Manage non-prod environments and its configuration Review deliverables from the vendors Design system interfaces with peripheral systems Create plan of system transition and data migration Create plan of a series of the system tests Create non-function test scripts Skill/Experience Professional knowledge and experience related to trade finance business software Basic understanding of IT system structure in commercial banks Ability to understand a general system map of a commercial bank and identify the relevant operations and systems. Experiences of vendor communication Experiences of QA lead Advantage : Technical skill of Web Application Server

Responsibilities: 1.Minimum of 7 -10 years of Hands-on Azure Administration and Governance. 2.Well versed with Hybrid Cloud workloads management with good understanding of Azure Networking(setting up VNETS, NSG's, NAT, Route tables), AKS orchestration, App services, Logic Apps, Storage accounts, Key Vaults .Hands on experience in well-defined Deployment to different Azure services using Azure Pipelines. 3.Possess knowledge of IaC using Bicep or TF . 4.Hands on experience in Different Cloud based monitoring and Observability tool and instrumentation(Preferably Azure like LAW, Azure monitor ). 5.Possess hands on expertise in any one of scripting languages : Shell/PowerShell/Python. 6. Hands on experience in Automation of different manual tasks while operating on Azure. 7.Good Understanding of Cost Management and optimization on the cloud . 8.Good Understanding of different Security specific resources ,their Configurations and their Set up on Azure based of best practices (Microsoft Defender for Cloud, Azure sentinel, Security Center etc). 9.Must Possess at least one Azure certification (Preferred): AZ400/AZ104/AZ700 Good to Have : 1.Knowledge on Azure Data Factory, Azure Synapse, Azure HD Insights. 2.Knowledge on Big Data fundamentals . 3.Well curated troubleshooting and problem-solving approach.

Technical Skills:: 1. Any scripting language experience 2. Strong database concepts - Exposure to NoSQL databases is good 3. Good understanding of Restful APIs and Performing Client Integrations 4. Good understanding of debugging and code quality 5. Good understanding of Go Language , python with Django Framework. 6. Knowledge of code repository tools such as Git, Bit. 7 . Minor enhancement/feature development 8. able to write SQL/No SQL queries. Problem Solving * Own simple business problems and translate them into good analytical solution and provide resolution. * Expertise of business knowledge and product knowledge * Should be able to initiate the conversation with the business stakeholders for problems and provide solutions in a timely manner * Self Motivated and Initiative to find problems or issues in system * Ensuring all resolutions to clients/customers be within SLAs. * Monitoring alerts, log etc. on available tools and initiate to resolve the issue. Mentoring and Communication Skills:: * Should be able to independently communicate/initiate discussion with different stakeholders * Should be able to create compressive documents/results and technical details for the business problem solved * Owner of the project documentation *First point of contact for all tech issues in production system * Mentor the new joiners and fresher's * Responsible for knowledge sharing for projects worked on- Maintains effective relationships with stakeholders/ coworkers; promotes positive and collaborative work environment - Prepares for, and adapts well to changing product/ business needs and priorities - Goes the extra mile to push for desired outcome from a team/ business perspective

Job description Hiring for Automation in unix environment with application support and devops CI/CD Pipelines experience range 3 years & above Mandatory Skills: Automation unix , application support , devops CI/CD Pipelines Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems. Liaise with line of business partners, technology teams, and the application vendor to document and troubleshoot production support issues. Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems . Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements . Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. Provide Loan Accounting production support which includes working with operations users, technology and Loan Accounting vendor to resolve issues.

Hiring Support Specialists! Responsible for providing customer support via phone, email, and chat, troubleshooting issues, Requires strong English communication,CRM Experience high-volume email/chat handling is preferred.

Educational Qualification: Bachelor s degree or higher in Information Technology, Engineering, or a related field. B.E / B.Tech/ BCA/ MBA/ MCA Full-Time Education KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. Role : .Net Full Stack Azure (React JS) Exp Range : 6 to 9 Year Location : Bangalore He/She should have 6-9 years overall experience on .NET full stack technologies. Proficiency in .NET Development with .Net Core, .NET Framework 4.5 or later, Asp.net MVC5, Asp.net Core, Angular 2+, C#, WCF, Web API, LINQ, Entity Framework, SQL Server 2008 or above. Experience on React JS (Mandatory), TypeScript, JavaScript/jQuery, EF Core with LINQ, AutoMapper, Autofac Strong object-oriented programming (OOPS) design skills, SOLID principles, and proficiency in software design patterns. Strong understanding of Azure concepts (Mandatory) with programming knowledge around Azure PowerShell, Azure DevOps Azure Stack, App Services, Azure Search, Azure SQL, Logic Apps, Scheduled Job Collection, Redis Cache, AAD Graph API, KeyVault, Azure Data Factory, Application Insights, Azure Service Bus Cheers Experience on T-SQL / Stored Procedure, Git fundamentals, Postman, XUnit Tests Experience on SQL Query Tuning, Selenium Automation Tests Experience on HTML with Bootstrap Knowledge on best practices for the software development life cycle, including coding standards, code refactor, code reviews, source control, build and deployment, testing. Good to have knowledge on JavaScript frameworks, CSS 3, HTML5, Bootstrap, Kendo UI, Kendo for Angular. Experience in communicating with business analyst, business users, other technical team members, and management to collect requirements. Experienced in working in an agile development and Self-managed environment. Debugging and Unit-testing of the code. Experience in using Visual Studio Team Services and TFS.