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5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Technical Support Specialist at SISL, your role will involve providing technical support to customers throughout the pre-sales and post-sales processes. You will be the single point of contact between our technical team, OEM, and the customer, ensuring seamless communication and efficient issue resolution. Additionally, you will be responsible for managing onsite resources and the project team, as well as understanding and adhering to the customers" information security processes and policies. Key Responsibilities: - Analyze customers" needs and recommend upgrades or additional features to meet their requirements - Identify and implement solutions to reduce support costs - Collaborate w...
Posted 1 month ago
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