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Principal Technical Support Engineer RSA Security

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Principal Technical Support Engineer at RSA, you will play a crucial role in providing technical support for RSA products to customers, ensuring their technical issues are resolved efficiently. You will also be involved in mentoring and training junior team members, contributing to technical sessions, and validating new product patches and features in a lab environment. Your expertise will be instrumental in handling highly escalated cases with professionalism and sharing knowledge within the team. Key Responsibilities: - Support and instruct less experienced co-workers through classroom training sessions or on-the-job mentoring. - Prepare training plans for local and global teams and l...

Posted 2 days ago

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