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Viraaj HR Solutions Private Limited logo
APIGEE Support Specialist Viraaj HR Solutions Private Limited

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Your role at Viraaj HR Solutions will involve: - Providing 24/7 support for APIGEE platform issues - Monitoring and troubleshooting API performance metrics - Collaborating with cross-functional teams to resolve technical problems - Ensuring adherence to service level agreements (SLAs) - Documenting support processes and technical issues - Assisting in the deployment of new API features - Enhancing APIGEE platform's functionality and performance - Providing technical analysis to diagnose problems effectively - Conducting regular system health checks and audits - Maintaining excellent customer service presence - Communicating effectively - Managing incidents and request tickets in a timely man...

Posted 1 month ago

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