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10.0 - 15.0 years
18 - 30 Lacs
hyderabad, pune, bengaluru
Hybrid
Role: Subject Matter Expert (SME) Description: SME acts as the primary technical contact and provides advanced technical troubleshooting support and resolution for the support cases raised by the Apigee customers. SME will lead and manage escalated and critical issues, be a technical point of contact, and drive the issues to resolution. SME will also provide technical support assistance, guidance on handling the complex technical issues. SME strives to deliver support services high productivity and quality and motivates the team towards the same goals. SME will interact with the TSE team and act as a single point of contact. Qualifications and Experience: 1. Bachelors degree in Computer Scie...
Posted 1 month ago
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