0.0 years

0 Lacs

pimpri, maharashtra, india

On-site

Why it&aposs worth it: The Platform Engineer position will be part of the team that is accountable for providing support to the platform by working with internal and external users. The Platform Engineer will be engaged with all teams at ReliaQuest to continuously improve end-user experience and mature GreyMatter holistically. This position reports to the Director of Platform Enablement. The everyday hustle: Provide advanced troubleshooting support for GM capabilities (e.g. Detect, Investigate, Respond) and integrations (e.g. Google Chronicle, Crowdstrike, Microsoft Products). Tune and optimize GreyMatter integrations to improve performance and reliability (this occurs at both the global and customer level) Proficient in crafting API requests for testing and navigating internal/vendor documentation. Handle high impact/technical customer escalations when it comes to the GreyMatter platform. Triage and confirm user submitted bug reports. This includes extending the initial report to provide actionable context and examples for internal development teams to resolve. Provide production level context for platform/connector issues that were not caught in testing. Join production war room calls to assist with triage, support, and recovery of critical issues. Proactively Investigate failures across the platform and escalate them where appropriate for review Submit monitoring requests to product owners to deepen visibility around GM features for health and stability. Work with Development teams to correctly test solutions to handle bug requests in staging. Do You Have What It Takes: Requires close collaboration with Product Management, Technical Operations, and Development teams to identify unusual issues with GM capabilities and connectors. A strong troubleshooting mindset, attention to detail, and effective communication to cross functional teams will be crucial for success in this role. Show more Show less

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Software Engineer (.Net Developer - Winforms) MRI Software

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a software engineer, you will enhance online experiences for our huge user base by utilizing your Windows application experience to build responsive experiences for our customers. You will work on both new and existing projects, collaborating with teams of Designers, Developers, and other stakeholders. To secure this role, you should have at least 3+ years of commercial experience, including hands-on involvement in web application development. It is essential to have experience working with .NET Framework 4.6.2, 4.8, C#, Windows Forms, SQL (Sybase/MS SQL Server), and knowledge of .NET version 8. Additionally, you should be familiar with HTML, CSS, JavaScript, a modern JS framework, Microsoft SQL Server Database, enterprise web applications, API requests, third-party API integration, Agile principles, responsive design, cross-browser development, and component-based development. Responsibilities include recommending best practices for front-end user experience, collaborating with the development team to create/enhance features, translating customer feedback into a great user experience, configuring web applications in different environments, utilizing existing application features for client pages, and handling clients" production releases. Personal and business attributes/skills required for this role include a strong results orientation, self-motivated team player, ability to multitask effectively, desire to work in a fast-paced environment, excellent communication skills, and accountability for commitments and deliverables. A bachelor's/master's degree in software engineering, Computer Science, or a related area is necessary. Benefits of this position include hybrid working arrangements, annual performance-related bonus, Flexi Any day option, and an engaging, fun, and inclusive culture at MRI Software. The company overview highlights MRI Software's innovative applications and hosted solutions that cater to the unique needs of real estate businesses globally, supported by over 3000 team members across multiple countries. MRI Software is an Equal Employment Opportunity employer, providing equal opportunities to all qualified individuals.,

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