Customer Technical Services Analyst I Mastercard

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

In this role as a Customer Technical Services Analyst I within the Open Banking Client Support team, you will play a crucial part in providing top-notch technical assistance to clients. Your dedication to continuous improvement and innovative problem-solving skills will drive our customer experience strategy forward. Here's what you can expect in this position: Role Overview: - Provide comprehensive technical support for clients, including integrations, troubleshooting, and API Services training within a 24/7 operational framework. - Utilize expertise in scripting, XML, databases, task management, and web applications to develop enhanced approaches for resolving customer issues. - Demonstrat...

Posted 5 days ago

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eCommerce Magento Backend Developer HCLTechnologies

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an experienced candidate, you will be responsible for handling various technical aspects related to Adobe Commerce (formerly known as Magento) in the following areas: You will primarily focus on three key technical areas - Architecture, Customizations, and Cloud. - Describe module file structure - Explain Adobe Commerce CLI commands - Understand CRON functionality - Comprehend index functionality - Demonstrate knowledge of localization - Identify and explain components such as plugins, preferences, and observers - Describe URL rewrites - Explain the Magento caching system - Familiarize yourself with stores, websites, and store views - Recall the code architecture of the admin panel - Desc...

Posted 2 weeks ago

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Senior Technician, Customer Technical Services Mastercard

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Senior Technician in Customer Technical Services at Open Banking Client Support, your role is crucial in providing comprehensive technical support for clients. Your responsibilities include: - Providing technical support for clients, including integrations, troubleshooting, and API Services training within a 24/7 operational framework. - Utilizing expertise in scripting, XML, databases, task management, and web applications to improve approaches for resolving customer issues. - Demonstrating a deep understanding of platform and API features to effectively communicate these to clients. - Identifying potential solutions and offering practical guidance during technical troubleshooting and ...

Posted 1 month ago

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Customer Technical Services Analyst I Mastercard

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Customer Technical Services Analyst I at Open Banking Client Support, you will play a crucial role in providing exemplary technical support to clients, focusing on integrations, troubleshooting, and API Services training within a 24/7 operational framework. Your dedication to continuous improvement and adept problem-solving skills will be instrumental in driving our customer experience strategy forward through innovation. Your responsibilities will include leveraging your expertise in scripting, XML, databases, task management, and web applications to devise enhanced approaches for resolving customer issues. You will be expected to possess a deep understanding of platform and API featur...

Posted 2 months ago

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