282 Api Documentation Jobs - Page 6

As an Application & Product Support Specialist at TechRyde Private Limited, you will be responsible for providing technical support to clients regarding API-related issues and product functionalities. You will play a crucial role in ensuring smooth integration and operation of our software products, being the primary point of contact for resolving customer issues efficiently. Your key responsibilities will include providing technical support to clients through various channels such as email, chat, or calls, focusing on API-related issues. You will conduct API testing and troubleshooting using tools like Postman and Swagger, collaborating with internal teams to analyze, diagnose, and resolve integration or application issues. Additionally, you will assist customers in understanding and implementing APIs, maintain a deep understanding of the product ecosystem, and document common issues and solutions to create support documentation and knowledge base articles. To excel in this role, you should have at least 1-3 years of experience in technical support, API support, or product support roles. Strong knowledge of RESTful APIs, API documentation, and integration practices is essential. Hands-on experience with tools like Postman and Swagger, along with an understanding of the software development lifecycle and debugging techniques, will be beneficial. Excellent verbal and written communication skills, problem-solving abilities, and a proactive approach to technical issue resolution are also required. Preferred qualifications include experience with API authentication methods, familiarity with log analysis and debugging tools, and prior exposure to SaaS or cloud-based products. By joining TechRyde, you will have the opportunity to work on cutting-edge solutions in the hospitality and retail space, collaborate with global clients on diverse projects, and benefit from growth opportunities and ongoing learning & development support in a flexible and supportive work culture. If you are excited about contributing to innovative digital transformation services and possess the required skills and qualifications, please send your updated resume to hr@techryde.com with the subject line "API & Product Support Specialist Application.",

About the Role: We are seeking an experienced and results-driven Project Manager B2B to lead client-centric fintech projects from initiation to delivery. The ideal candidate will have a strong background in B2B project delivery , preferably in financial services or fintech, with a keen ability to manage cross-functional teams, drive timelines, build strong client relationships, and ensure smooth onboarding and integration of fintech solutions for partner businesses. Role & responsibilities: Manage end-to-end B2B project delivery, including planning, execution, tracking, and closure. Serve as the primary point of contact for enterprise clients and internal stakeholders. Coordinate with product, tech, risk, compliance, and operations teams to deliver tailored fintech solutions. Define project scope, goals, and deliverables that support business goals in collaboration with senior management and clients. Track project timelines, budgets, and milestones, and proactively resolve risks and blockers. Ensure seamless partner onboarding, system integration (APIs, payment gateways, lending platforms), and go-live readiness. Conduct stakeholder meetings, project updates, and status reporting. Ensure compliance with regulatory and data security norms throughout the project lifecycle. Continuously improve project management processes and client delivery frameworks. Preferred candidate profile: 4 to 8 years of project management experience, preferably in fintech, BFSI, or tech-enabled B2B environments. Proven track record of managing client-facing projects in the financial services domain (e.g., lending, payments, banking integrations, co-lending platforms). Strong understanding of fintech products, digital platforms, and API integrations. Proficient in tools like JIRA, Asana, Trello, or MS Project. Excellent communication, stakeholder management, and problem-solving skills. PMP and Agile/Scrum certification is a plus.

We are seeking a talented and motivated Senior Software Developer with a strong background in C# & API-First Development to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining complex, high-performance web applications. Additionally, you will provide technical mentorship to the team and play a key role in driving best practices in coding, architecture, and software development processes. As a Senior Software Developer, you will work under direct supervision to assist in designing, developing, testing, and debugging web applications with robust backend and intuitive frontend components. You will also be involved in creating software tools and utilities essential for the operation, maintenance, and control of computer systems. Moreover, you will contribute to modifying existing software to meet specific needs and configurations while managing program libraries and technical documentation. Requirements: - Bachelor's degree in engineering or equivalent field. - Minimum of 6 years of professional software development experience. - Expertise in C#, .NET Core/.NET Framework, and related technologies. - Strong understanding of RESTful API design and integration. - Proficiency in API documentation and versioning tools such as Swagger/OpenAPI. - Knowledge of authentication/authorization mechanisms like OAuth, JWT, and API keys. - Excellent analytical, problem-solving, and communication skills. - Experience in code refactoring, quality improvement, and performance optimization. - Proficiency in multi-threading, scalability, performance, and application security. - Familiarity with relational databases like SQL Server and PostgreSQL. - Participation in product release cycles, including code reviews and defect triage. - Understanding of software engineering principles, design patterns, and best practices. - Experience with version control systems like Git. - Strong problem-solving, debugging, and analytical abilities. - Solid grasp of end-to-end application development (client, server, DB, storage, infrastructure, etc.). Nice to have: - Experience with cloud platforms such as Azure and AWS. - Knowledge of CI/CD pipelines. - Exposure to Agile development methodologies. - Familiarity with event-driven architectures or microservices. - Experience with software development best practices like test-driven development. Key Responsibilities: - Design, develop, and maintain robust APIs using C# (.NET Core/.NET Framework) following API-first principles. - Create and manage clear, versioned, and well-documented API specifications using tools like Swagger/OpenAPI. - Develop backend services and data models ensuring scalability, performance, and security. - Collaborate with Architects and Tech Lead to refactor Azure IaaS/PaaS cloud services for optimal performance. - Guide and mentor junior developers through code reviews and best practice sharing. - Collaborate with cross-functional teams to deliver high-quality features on time. - Troubleshoot and resolve technical issues in production and development environments. - Write clean, testable code and maintain unit and integration tests. - Document implementations, patterns, practices, and processes rigorously. - Contribute to enhancing development workflows, CI/CD pipelines, and team productivity. - Stay updated on industry trends and emerging technologies to introduce innovative ideas. Please note that applicants may be required to attend an onsite interview at a Wolters Kluwer office as part of the recruitment process.,

As a Technical Content Writer at our company based in Mohali, you will play a crucial role in creating high-quality and engaging content tailored for a technical audience. Your responsibilities will include researching and producing in-depth technical articles, blogs, white papers, and user guides. You will collaborate with subject matter experts, developers, and product managers to gather technical information and translate complex concepts into reader-friendly content. Additionally, you will be responsible for optimizing content for SEO, maintaining website content, and staying up-to-date with industry trends to enhance our content strategy. To excel in this role, you should possess a Bachelor's degree in English, Journalism, Communications, Computer Science, Engineering, or a related field. Previous experience as a technical writer or content writer in a tech-focused environment is essential. Strong writing, editing, and proofreading skills are required, along with the ability to simplify complex technical topics for different audience levels. Familiarity with tools like MS Word, Google Docs, and CMS platforms is preferred, as well as an understanding of SEO best practices. If you have knowledge of HTML, CSS, or basic programming, experience with API documentation, or proficiency in graphic/design tools, it would be considered a plus. In return, we offer a flexible work environment, the opportunity to work on innovative products and technologies, and a collaborative, growth-focused culture. Join us as a full-time Technical Content Writer and be part of a dynamic team dedicated to creating impactful content for our audience. If you are passionate about writing for a technical audience and are eager to contribute to our content strategy, we invite you to apply for this exciting opportunity in Mohali, Punjab. This is a full-time, permanent position ideal for individuals with 0.6-3 years of experience in content writing. Embrace the chance to work in a day shift from Monday to Friday, and be part of a team that values creativity, innovation, and excellence in content creation.,

Job Title: Technical Writer Location: Hyderabad, Telangana, India (Work from Office) Experience: 2+ Years Role Overview: We are seeking a highly motivated and skilled Technical Writer with 2+ years of experience to join our Hyderabad office. The ideal candidate will contribute to documenting all aspects of our software development projects, ensuring clarity, accuracy, and comprehensiveness. This role is dedicated to supporting project delivery through meticulous documentation. Key Responsibilities: Accurately document meeting minutes, action items, and decisions for various project-related discussions, ensuring clear communication and accountability. Create and maintain comprehensive project documentation Document key project-related email communications and other conversations to maintain a complete audit trail and facilitate knowledge transfer. Ensure all documentation directly supports project delivery, providing essential information for development, testing, deployment, and support teams. Creation of technical content, such as case studies and technical blogs, highlighting our solutions and expertise. Work closely with software developers, quality assurance engineers, project managers, and other stakeholders to understand technical concepts and translate them into clear, concise, and accurate documentation. Review and edit documentation for accuracy, completeness, consistency, grammar, and adherence to established style guides. Required Skills and Qualifications: 2+ years of professional experience as a Technical Writer in a software development environment. Strong understanding of software development lifecycle (SDLC) methodologies and processes. Excellent written and verbal communication skills in English. Proven ability to translate complex technical information into clear, concise, and easy-to-understand documentation for various audiences. Proficiency in documentation tools such as MS Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team in a fast-paced environment. Strong attention to detail and commitment to quality. Ability to manage multiple documentation projects simultaneously and meet deadlines.

Position: Technical Writer Location: Hybrid Company: Prospect Infosystem (India) LLP, Hyderabad Experience: 1 to 2 Years Work Hours: 2:00 PM to 11:00 PM IST Working Days: Monday to Friday Job Summary: Prospect Infosystem is seeking a motivated and detail-oriented Technical Writer with 1 to 2 years of experience to join our team. The ideal candidate will be responsible for creating clear, concise, and comprehensive documentation for technical products, services, and processes. You will collaborate closely with developers, product managers, and other stakeholders to ensure accuracy and usability of all content. Key Responsibilities: Create, edit, and maintain technical documentation such as user manuals, guides, release notes, FAQs, and API documentation Translate complex technical concepts into easy-to-understand language Work closely with engineers and product teams to gather information and understand documentation requirements Organize content and information flow in a user-friendly manner Ensure consistency in tone, style, and structure across all documentation Regularly update documentation based on feedback and product updates Requirements: Bachelor's degree in English, Communications, Computer Science, or a related field 12 years of experience in technical writing or content development Excellent written and verbal communication skills Basic understanding of software development and IT terminology Experience with documentation tools such as MS Word, Google Docs, Confluence, Markdown, or other authoring tools Strong attention to detail and ability to work independently Why Join Us? Opportunity to work in a fast-paced and growth-driven environment Exposure to global clients and cutting-edge technologies Supportive team culture and learning opportunities

Role & responsibilities Lead & Mentor: Lead, mentor, and grow a team of technical writers, setting the quality bar and fostering a collaborative environment focused on continuous learning and skill development. Strategize & Execute: Develop and own the end-to-end documentation strategy, ensuring it aligns with product roadmaps and user needs. Author & Edit: Create and maintain a wide range of high-quality technical content, including installation/administrator guides, user manuals, release notes, tutorials, and context-sensitive help. Collaborate & Influence: Act as the primary documentation stakeholder, partnering with Product Managers, Engineers, and Support Teams to gather information, validate accuracy, and ensure content addresses real-world use cases. Uphold Standards: Enforce content quality by ensuring adherence to the Microsoft Manual of Style (MSTP) and ADA accessibility standards. Manage Projects: Oversee the documentation lifecycle using JIRA, from planning and task allocation to final delivery. Preferred candidate profile 5+ years of experience in a technical writing role for a software product company. 2+ years of experience in a leadership or mentorship capacity. A mandatory professional certification in Technical Writing. Demonstrable experience working within an Agile framework. Core Competencies & Technical Skills Exceptional Writing & Creativity: The ability to transform complex technical concepts into engaging, easy-to-understand content through creative writing and clear articulation. Technical Proficiency: Authoring & Project Tracking: Deep expertise in Confluence and JIRA. Styling & Web: Proficiency with HTML, CSS, and Markdown to create web-based and context-sensitive help. Visuals & Office Suite: Familiarity with graphic tools like Snagit and a strong command of MS Office (Word, Excel, PowerPoint). Version Control: Experience with Git. Strategic Thinking: Strong editing, proofreading, and information architecture skills. Proactiveness: Comfortable learning directly from the application UI and proactively seeking information from subject matter experts.

Roles and Responsibilities User & System Documentation: Create and maintain a knowledge base, user manuals, installation guides, FAQs, cheat sheets, and release notes tailored to both clinical and administrative users. Internal & Cross-Team Support: Develop process workflows, technical documents, BRDs (Business Requirement Document) and internal documentation for QA, Support, and Development teams. UI/UX Text & Tutorials: Write clear interface text and develop how-to content and tutorials to guide users through product features. Content for Diverse Audiences: Draft technical blogs, product updates, and marketing-oriented material for public and existing users across global markets. Video & Visual Content: Create walkthrough fast-track videos and quick guides for new features, using screen-recording or other editing tools. Research & Innovation: Conduct domain-related research to develop relevant content and improve documentation quality in line with user needs and global healthcare trends. Product Understanding & Compliance: Build a working understanding of the US healthcare domain and ensure documentation aligns with standards like HIPAA and healthcare workflows. Process Collaboration: Collaborate closely with product Managers, QA, and Engineering teams to ensure documentation accurately reflects system functionality and business requirements. Content Maintenance: Regularly review and update documentation to reflect product/process changes and user feedback. Desired Candidate Profile 0-2 year of experience in technical writing or related field (content writing). Strong understanding of English language grammar rules and syntax. Ability to work independently as well as part of a team environment. Proficiency in creating engaging technical content using various formats such as User Support, User Documentation, Technical Content Writing etc.

You are a skilled and experienced Apigee API Developer / API Management Engineer with over 4 years of experience. Your primary responsibility will be to design, build, and manage robust and secure APIs using Apigee Edge, Hybrid, or Apigee X in a fast-paced Agile environment. You will work on API lifecycle management, integration, and support. Your key responsibilities will include designing and developing API proxies, shared flows, and API products using Apigee, implementing API policies such as OAuth 2.0, JWT, mTLS, API Key, traffic management, and mediation. You will collaborate with application teams for API integration, troubleshoot issues, and create developer-friendly documentation using OpenAPI/Swagger. Building CI/CD pipelines for Apigee deployment, monitoring API behavior using Apigee Analytics and API Monitoring, ensuring API performance, version compatibility, and secure access control will also be part of your role. Your primary skills must include expertise in Apigee API Management (Edge / Hybrid / X), RESTful API Design, API Security (OAuth 2.0, JWT, mTLS), CI/CD Tools (Jenkins, Git, Azure DevOps, GitLab CI), API Documentation (Open API/Swagger), basic programming experience in Java / Node.js / Python for scripting support, Docker, Kubernetes for containerization and deployment, and proficiency in Apigee Analytics and Monitoring. Nice to have skills include experience with FileNet integration, familiarity with GCP infrastructure and monitoring, and an understanding of microservices architecture and DevOps practices. To apply for this position, interested candidates can apply via the job portal or send their CV to careers@stamenssoftware.com with the subject line: Application for Apigee API Developer.,

You are a talented and detail-oriented Technical Documentation Writer with 2-3 years of experience seeking to join our team in Bangalore. Your primary responsibility will be to enhance and maintain documentation for the OneBill platform, focusing on API documentation and developer guides. Your technical background, experience with SaaS products, and proven ability to create clear, concise, and industry-standard documentation will be essential for this role. Your key responsibilities will include developing, improving, and maintaining technical documentation for OneBill, such as user guides, API references, integration guides, and release notes. You will collaborate with product managers, developers, and QA teams to accurately document new features. Creating and updating API documentation using industry standards like OpenAPI/Swagger and ensuring that documentation is accessible to both technical and non-technical audiences will be crucial. To excel in this role, you must possess a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. You should have a solid understanding of APIs and experience in writing API documentation, especially in SaaS, telecom, or billing domains. Proficiency in API documentation tools like Swagger, Postman, or similar is required. Excellent written and verbal communication skills in English, the ability to work independently and collaboratively in a fast-paced environment, attention to detail, and a passion for creating high-quality documentation are essential. Preferred skills for this role include experience with Markdown, HTML, and documentation generators, familiarity with developer portals and knowledge base platforms, experience working in Agile environments, and the ability to work with AI tools. If you are passionate about technical writing and meet the requirements, we encourage you to apply for this exciting opportunity in Bangalore, India.,

The ideal candidate for this role will act as the key point of contact between the internal teams (engineering, product, compliance) and external service providers to ensure smooth integration and ongoing relationships. You will be responsible for liaising between internal teams and external vendors, ensuring clear communication and project delivery. Collaboration with developers, QA, and product managers will be essential to meet requirements and timelines. Tracking integration progress, resolving roadblocks, and escalating issues when necessary will also be part of your responsibilities. Compliance with regulatory standards and data security policies across integrations is crucial, as well as monitoring performance and service level agreements post-integration and managing ongoing vendor relationships. Maintaining up-to-date records of vendor contracts, technical specs, credentials, and compliance documents will be essential. Additionally, researching and evaluating new vendor solutions to support business needs will be part of your role. Skills and qualifications required for this position include a Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Familiarity with SMS delivery mechanisms, sender ID regulations, and telecom APIs is necessary. Excellent project coordination and vendor management skills are essential, along with the ability to understand API documentation and collaborate with technical teams on integrations. Strong communication skills (verbal and written) are required for effective stakeholder management. An analytical mindset with attention to detail and problem-solving abilities is crucial. Exposure to telecom/SMS aggregators like Twilio, Sinch, Kaleyra, or Route Mobile is preferred, as well as familiarity with compliance standards such as PCI DSS, GDPR, and regional telecom regulations. Possessing a PMP or similar certification would be considered a plus for this role.,

You are a skilled and experienced Apigee API Developer / API Management Engineer with over 4 years of experience. You will be responsible for designing, building, and managing robust and secure APIs using Apigee Edge, Hybrid, or Apigee X. Your role will involve key responsibilities such as designing and developing API proxies, shared flows, and API products using Apigee, implementing API policies including OAuth 2.0, JWT, mTLS, API Key, traffic management, and mediation, collaborating with application teams for API integration, creating developer-friendly documentation, building CI/CD pipelines for Apigee deployment, monitoring and troubleshooting API behavior, ensuring API performance and secure access control, and participating in Agile ceremonies and continuous improvements. You must have expertise in Apigee API Management (Edge / Hybrid / X), RESTful API Design, API Security (OAuth 2.0, JWT, mTLS), CI/CD Tools (Jenkins, Git, Azure DevOps, GitLab CI), API Documentation (Open API/Swagger), Programming Experience (Java / Node.js / Python), Docker, Kubernetes, Apigee Analytics, and Monitoring. Experience with FileNet integration, familiarity with GCP infrastructure and monitoring, and understanding of microservices architecture and DevOps practices are considered nice to have skills. This is a Full-Time/Contract position with a budget ranging from 1.5 to 2 Lakhs per month. The location for this role can be Onsite or Remote. Interested candidates can apply via the job portal or by sending their CV to careers@stamenssoftware.com with the subject line: Application for Apigee API Developer.,

The API & Product Support Specialist position at TechRyde Private Limited in Noida is an exciting opportunity for individuals with 1 to 3 years of experience in technical support, API support, or product support roles. As a part of our team, you will be responsible for providing top-notch technical support to clients, focusing on API-related issues and product functionalities. Your expertise in APIs, tools like Postman and Swagger, and strong problem-solving skills will be essential in ensuring smooth integration and operation of our software products. You will play a crucial role in assisting customers with understanding and implementing APIs, performing API testing and troubleshooting, and collaborating with internal teams to diagnose and resolve integration or application issues. Strong communication skills, both verbal and written, are key to effectively interacting with customers and internal stakeholders. Additionally, your proactive approach to problem-solving and ability to work independently in a fast-paced environment will be highly valuable in this role. Ideally, you should have experience with RESTful APIs, API documentation, and integration practices, along with hands-on experience using Postman, Swagger, or similar API testing tools. Familiarity with software development lifecycle and debugging techniques is also desired. Experience with API authentication methods, log analysis, and debugging tools, as well as prior exposure to SaaS or cloud-based products, will be considered a plus. At TechRyde, you will have the opportunity to work on cutting-edge solutions that are shaping the future of hospitality and retail. You will be part of a collaborative work environment with global clients and diverse projects, offering growth opportunities, ongoing learning & development support, and a flexible work culture. If you are passionate about technology, customer service, and problem-solving, we encourage you to apply for the API & Product Support Specialist position by sending your updated resume to hr@techryde.com with the subject line "API & Product Support Specialist Application.",

As a skilled developer proficient in C# and .NET, you will be responsible for API development and database optimizations using Entity Framework. Your role will involve writing clean and scalable code, implementing unit testing, ensuring robust exception handling, and documenting APIs. Additionally, you will play a key part in requirements analysis for client applications and tools, while providing technical guidance to team members. To excel in this position, we are looking for candidates with a Bachelor's or Master's degree in BE, B Tech, MCA, or M Tech, along with extensive experience in Microsoft technologies and database management. Possessing Microsoft certifications will be considered advantageous. Ideal candidates will have expertise in C# and .NET development, Entity Framework, unit testing, API documentation, and handling architecture styles such as REST and RPC. A good understanding of Agile methodologies, Azure services, and strong communication and analytical skills are also desired. Moreover, applicants must be willing to collaborate with US stakeholders and work overlapping hours during India evenings. If you are passionate about Microsoft technologies, have a knack for problem-solving, and enjoy working in a dynamic team environment, this opportunity is perfect for you. Join us in supporting new and existing application development projects, and contribute to our success with your expertise in .NET programming languages.,

Drive sales and business development of APIs in international markets South Asia & Middle-East Manage existing customer accounts and build strong client relationships to ensure repeat business and customer satisfaction. Required Candidate profile Identify and onboard new international customers (formulation companies, traders, partners). Handle pricing, quotations, negotiations, Immediate to 30 days preferred

Job Description: We are looking for a talented and detail-oriented Content and Technical Writer to create clear, concise, and engaging documentation, user guides, manuals, online help content, and marketing collateral. The ideal candidate will have a flair for writing and the ability to translate complex technical concepts into user-friendly content. Roles & Responsibilities: Develop and maintain high-quality technical documentation such as user manuals, API guides, FAQs, and process documentation. Create engaging content for blogs, whitepapers, case studies, presentations, and internal knowledge bases. Work closely with software developers, QA engineers, product managers, and support teams to gather information. Edit, proofread, and format content to align with company standards and tone. Organize and structure content for maximum usability. Update existing documentation to reflect product enhancements or changes. Ensure consistency in terminology, formatting, and brand voice across all content. Requirements: Bachelors/Masters degree in English, Mass Communication, Technical Writing, or a related field. 26 years of experience in technical/content writing in a software/IT environment. Excellent command of English (both written and verbal). Experience working with documentation tools like MS Word , Google Docs , MadCap Flare , Markdown , or Adobe FrameMaker . Familiarity with software development processes and Agile methodologies. Ability to write for different audiences technical and non-technical. Strong attention to detail, organization, and project management skills. To Apply: Please Walk-in Directly (Monday to Saturday, 9 AM to 6 PM) Free Job Placement Assistance White Horse Manpower Get placed in Fortune 500 companies. Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051 Contact Numbers: 9632024646 - 8550878550

Role & responsibilities include but not limited to: Proficient in Java programming language. Proficient in React programming language. Proficient in JavaScript programming language. Proficient in GIT source control and branching strategies. Experience with API documentation and building solutions calling APIs. Excellent communication skills. Experience with Agile processes. Paired Programming experience. Unit test and test automation.

HI All, Job Description Strategically focused and responsible for overall client relationship management viz., business requirement drafting, requirement delivery, user testing, pre & post release activities, client satisfaction, support technical issues. To liaison with stakeholders / cross-functional teams during delivery at various levels along with providing support, information and guidance. Very quick and efficient - strong ability to manage details accurately. Maintains quality service by establishing and enforcing organization standards with zero error rates. Broad understanding and technical knowledge of online applications. Ability to manage multiple tasks with varied dependencies and timelines. Self-motivated with proactive approach, appropriate sense of urgency and positive attitude. Candidate Attributes: Excellent client facing skills presentations, interpersonal, verbal & written Working knowledge of tools significant in responsibilities, including but not limited to Oracle SQL, JIRA, Postman API, Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams) Preferred comparable work experience in digital support activities, business analysis, project management, delivery management, etc. Interested candidate kindly share your profile to kandhimathi.s@camsonline.com any clarification reach out me on 8838927122. Regards, Mathi

Role Overview Were seeking a skilled and detail-oriented Documentation Specialist to produce and manage high-quality technical and user documentation for our advanced AI-driven IIoT and enterprise SaaS platforms. This role is critical to ensuring: Engineers can seamlessly integrate, maintain, and expand our complex systems. Customers and industrial users can operate and derive value from our products with confidence. Internal teams have clear references for system architectures, workflows, and operational standards. You will collaborate with software engineers, DevOps, data scientists, product managers, and UX designers to create clear, precise, and user-centred documentation for diverse audiences. If youre passionate about explaining sophisticated technology in an accessible way and contributing to world-class products, we’d love to talk to you. Key Responsibilities 1. Developer-Facing Documentation Write and maintain: API documentation for RESTful and GraphQL endpoints, including: Authentication flows (OAuth2, JWT). Request/response payload examples. Error codes and troubleshooting guides. Integration guides for: Edge device connectivity (MQTT, OPC-UA, Modbus). Data pipelines for feeding AI/ML models. Architecture overviews for: Microservices deployments. Data storage designs (SQL, NoSQL, time-series databases). Document: System-level workflows and communication flows. CI/CD pipeline processes for engineering teams. Technical considerations for SaaS multi-tenancy and cloud deployments. Collaborate with developers to: Extract accurate technical details. Create easy-to-understand examples and use cases. 2. User-Facing Documentation Produce user manuals and help guides for: Data-rich dashboards and visualization tools. Industrial analytics interfaces. Mobile apps used in field operations or industrial environments. Create: Step-by-step instructions with screenshots or illustrations. Troubleshooting sections for common user issues. Release notes summarizing new features and improvements. Work closely with UX/UI designers to: Align documentation tone and language with product interfaces. Maintain consistent terminology across all user-facing materials. Contribute to AI/ML-related user content: Explain model outputs, predictions, and limitations in user-friendly terms. Create disclaimers and usage notes for AI-driven features. 3. Knowledge Management & Internal Documentation Maintain internal knowledge bases: System architecture diagrams. Standard Operating Procedures (SOPs). Incident response documentation for security and DevOps teams. Organize and maintain document repositories: Version control for documentation (e.g. Git). Indexing and tagging for easy search and retrieval. Champion documentation standards and enforce: Consistency in terminology. High-quality writing practices across teams. 4. Visual Content Creation Design clear, professional visuals to support documentation: System architecture diagrams. Workflow charts and sequence diagrams. Data flow illustrations for complex industrial processes. Use tools such as: Lucidchart, Microsoft Visio, Draw.io, or Figma for collaborative visual assets. 5. Process Improvement & Information Architecture Evaluate existing documentation for: Clarity, accuracy, and completeness. Alignment with evolving product updates. Readability for diverse audiences (technical and non-technical users). Propose improvements for: Content structure and information architecture. Document templates and formatting standards. Implement: Documentation analytics (e.g. user feedback, page views). Processes for content localization and translation. Accessibility best practices for digital content. Key Must-Have Skills Strong experience in: Writing developer-focused documentation for APIs, SDKs, and integrations. Creating user manuals and help content for software products, ideally SaaS platforms. Excellent written and spoken English: Ability to explain complex technical topics clearly and concisely. Impeccable grammar and attention to detail. Hands-on experience with: Markdown or reStructuredText for technical writing. Documentation platforms (Confluence, Git-based systems like Read the Docs, Docusaurus, etc.). Familiarity with: API tools like Swagger / OpenAPI. Basics of JSON, YAML, and XML for documenting technical payloads. Comfort working with: Agile development teams. Version control systems (Git). Ability to quickly learn: Complex technical topics, including industrial protocols and AI/ML integrations. Nice-to-Have Experience Experience documenting: Industrial IoT systems and protocols (MQTT, OPC-UA, Modbus). Cloud architectures on AWS, Azure, or GCP. Exposure to: DevOps tools and CI/CD processes. Security and compliance documentation (OAuth2, encryption protocols). Skills in: Writing documentation designed for localization and translation workflows. Creating videos, interactive tutorials, or e-learning modules. Familiarity with: Time-series data systems and visualization tools. Documentation analytics to measure content effectiveness. Soft Skills Highly organized and self-driven. Excellent collaboration skills across technical and non-technical teams. Ability to manage multiple documentation projects simultaneously. Proactive approach to identifying and filling documentation gaps. Analytical mindset for spotting inconsistencies or errors in technical content. Education UG: B.Tech/B.E. in Computer Science, Information Technology, Electronics/Telecommunication, English, Journalism, or related fields. PG: Technical writing certifications or M.Tech/M.Sc. in relevant domains preferred but not mandatory. Why Join Us? Document cutting-edge AI-driven, SaaS-based IIoT solutions transforming industries worldwide. Collaborate with highly skilled engineers, data scientists, and product teams working on complex, meaningful challenges. Gain exposure to modern documentation stacks, advanced technologies, and diverse industrial applications. Enjoy competitive compensation, benefits, and significant opportunities for professional growth. PumpAcademy Private Limited is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Job Summary: The Go (Golang) Developer is responsible for designing, developing, and maintaining high-performance applications and systems using the Go programming language. This role involves creating scalable and efficient solutions, collaborating with cross-functional teams, and leveraging Go's features to build robust software. Key Responsibilities: Software Development: Design, develop, and implement applications and services using Go. Focus on building high-performance, scalable, and reliable software solutions. Code Quality: Write clean, maintainable, and efficient code following best practices and coding standards. Conduct code reviews and refactor code as needed. System Design: Collaborate with architects and engineers to design system architecture and components that leverage Go's concurrency and performance features. Integration: Integrate Go applications with other systems, APIs, and databases. Handle data exchange and ensure interoperability between different services. Optimization: Optimize applications for performance, scalability, and resource efficiency. Use profiling and benchmarking tools to identify and address performance bottlenecks. Testing: Develop and execute unit tests, integration tests, and end-to-end tests to ensure software reliability and correctness. Support testing and QA efforts. Collaboration: Work closely with product managers, designers, and other developers to understand requirements and deliver solutions that meet business needs. Documentation: Create and maintain technical documentation, including design specifications, API documentation, and code comments. Innovation: Stay updated with industry trends and advancements in Go and related technologies. Propose and implement improvements to enhance functionality and efficiency. Qualifications: Education: Bachelors degree in Computer Science, Software Engineering, or a related field. Advanced degree is a plus. Experience: Minimum of 3-5 years of experience in software development, with a focus on Go. Experience in developing scalable systems and services is preferred. Technical Skills: Proficiency in Go (Golang) programming language, including knowledge of Go concurrency patterns (goroutines, channels). Strong understanding of software development principles, data structures, and algorithms. Experience with Go frameworks and libraries (e.g., Gin, Echo). Familiarity with database management systems (e.g., SQL, NoSQL) and SQL. Experience with version control systems like Git. Additional Skills: Experience with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus. Knowledge of web technologies and RESTful APIs. Strong problem-solving and analytical skills. Good communication skills, both verbal and written. Exposure to AI/ML models for predictive analysis Exposure to the 3GPP 5G Core network architecture is a plus Experience working on NWDAF modules internal architecture is an added advantage. Desired Attributes: Attention to Detail: Meticulous attention to detail in coding and system design. Adaptability: Ability to adapt to new technologies and changing requirements in a fast-paced environment. Creativity: Innovative approach to solving complex technical challenges.

Role & responsibilities •Should be able to Drive the entire document creation lifecycle to plan, write, format, edit, review, proofread, and publish procedural and technical content for technical and non- technical users. Develop and maintain product-related documentation, including user guides, how-to guides, release notes, and more, while adhering to project guidelines, stakeholder direction, and release schedule timelines. Additionally, create FAQs, troubleshooting guides, and support articles to assist users in addressing common questions and resolving issues effectively. Demonstrate excellent writing skills to produce clear, concise, and user-friendly documentation for both technical and nontechnical audiences, with strong attention to detail. Ensure proficiency in English and adhere to technical writing standards, such as MSTP (Microsoft Manual of Style for Technical Publications). Collaborate effectively with cross-functional teams and gather insights from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. Constructively incorporate feedback into documentation improvements. Work in cadence with the Agile teams for product details pertinent for feature content creation. Simplify complex technical concepts into clear, understandable content, employing creative strategies to make information engaging. Manage multiple projects simultaneously, meeting tight deadlines with strong organizational and time-management skills. Become an expert on our products from both a technical and business standpoint. Act as a team player with a collaborative mindset, contributing positively to group efforts. Preferred candidate profile •6 or more years of proven experience as a Technical Writer and leading a team of technical writers, especially for a Software Product. •Should have worked on creating product taxonomy and also on structuring content within a full-fledged Technical Product guide •Worked with Content Management Systems (e.g., Document360, Adobe FrameMaker) and open-source authoring tools (Markdown and HTML experience preferred). •Utilized tools such as Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook with proficiency. •Experience in writing technical documentation, including overviews, how-to guides, user guides (API) documentation and reference. •Acquire in-depth knowledge of the company's products from both technical and business perspectives. •Conducted thorough reviews of technical documents and guided teams for continuous improvement.

Roles and Responsibilities User & System Documentation: Create and maintain a knowledge base, user manuals, installation guides, FAQs, cheat sheets, and release notes tailored to both clinical and administrative users. Internal & Cross-Team Support: Develop process workflows, technical documents, BRDs (Business Requirement Document) and internal documentation for QA, Support, and Development teams. UI/UX Text & Tutorials: Write clear interface text and develop how-to content and tutorials to guide users through product features. Content for Diverse Audiences: Draft technical blogs, product updates, and marketing-oriented material for public and existing users across global markets. Video & Visual Content: Create walkthrough fast-track videos and quick guides for new features, using screen-recording or other editing tools. Research & Innovation: Conduct domain-related research to develop relevant content and improve documentation quality in line with user needs and global healthcare trends. Product Understanding & Compliance: Build a working understanding of the US healthcare domain and ensure documentation aligns with standards like HIPAA and healthcare workflows. Process Collaboration: Collaborate closely with product Managers, QA, and Engineering teams to ensure documentation accurately reflects system functionality and business requirements. Content Maintenance: Regularly review and update documentation to reflect product/process changes and user feedback. Desired Candidate Profile 0-1 year of experience in technical writing or related field (content writing). Strong understanding of English language grammar rules and syntax. Ability to work independently as well as part of a team environment. Proficiency in creating engaging technical content using various formats such as User Support, User Documentation, Technical Content Writing etc.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.