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3.0 - 8.0 years

6 - 10 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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#2+ yrs exp. in technical writing for SaaS, AI, developer-focused products #Translate complex concepts into user-friendly content #Writing API documents developer guides, manuals with Swagger, Postman, ReadMe *Creating video or technical blog content Required Candidate profile *Exp. with AI-driven SaaS products, APIs, and data automation platforms *Knowledge of Python, JavaScript, GitHub, JIRA For Future contact:9500996913

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2.0 - 4.0 years

3 - 6 Lacs

Bengaluru

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As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills MadCap Flare,git,Agile development,markdown,html,FrameMaker,SAAS*,API documentation*,technical writing*,Adobe FrameMaker*,software development*

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2.0 - 4.0 years

10 - 12 Lacs

Bengaluru

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As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills Microsoft Word,documentation tools,MadCap Flare,git,Agile development,markdown,html,FrameMaker,technical documentation,SAAS*,API documentation*,technical writing*,Adobe FrameMaker*,software development*

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3.0 - 5.0 years

5 - 9 Lacs

Gurugram, Delhi / NCR

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We are seeking a Technical Project Manager to manage the delivery of multiple custom IT software projects and act as a point of contact with our partner NGO, CSR, and government clients, as well as the internal tech team at Dhwani. Job Overview: - As a Technical Project Manager at Dhwani Rural Information Systems, you will play a crucial role in the development and delivery of custom IT software projects for our clients in the social/development sector. - You will be responsible for managing the technical aspects of these projects, including preparation of technical specification documents, training manual, testing, mock-ups, log framework design, dashboard and reporting framework design, M&E framework design, legacy data upload, field training, and technical proposals/AMC contracts. You will also act as a point of contact with our partner NGO, CSR, and government clients and the internal tech team at Dhwani. - In this role, you will have the opportunity to use your technical expertise and passion for leveraging data and technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career. Key Responsibilities: - Preparation of technical specification documents (BRD, SRS, FRS), training manual, testing, mockups, log framework design, dashboard and reporting framework design, M&E framework design, legacy data upload, field training, and technical proposals/AMC contracts - Guiding the IT team for software development - Project documentation (proposal, process documentation, technical requirements, training manual) - Data collection, storage, processing, and reporting - Bug tracking using tools such as ZOHO and JIRA - Exposure to off the shelf solutions such as ZOHO, QuickBooks, Greythr, Google Suite, Microsoft Suite, Zapier, SurveyMonkey, IVR, and SMS - Handling multiple projects and project tracking - Team handling, including developers, designers, and QA team - Requirement gathering for software - DB schema preparation, API documentation, wireframes - Participation in the entire software development lifecycle (design, develop, UAT, rollout) - BRD and FRD preparation, tool evaluation Essential Requirements: - Knowledge of the software development lifecycle, preferably from a CS/IT background - Basic understanding of how software works (frontend, backend, API, database schema, etc.) - Experience with project documentation and data handling - Experience with bug tracking tools - Experience with off the shelf solutions - Past experience of handling multiple projects and project tracking - Strong written and presentation skills - Accountable and ownership-taking attitude, action/task-oriented - Strong sense of purpose to work in the tech for good, ICT4D, or social impact space Education: - Bachelor's degree in Computer Science, Information Technology, or a related field - Preference given to candidates with a software engineering degree and PGD in Rural Management of Public Policy from IRMA, APU, IIFM, XIMB, TISS, IIHMR or fellowship from YIF, Anubhav Lecture Series, India Fellow, Indian School of Public Policy, Gandhi, Teach for India, Genpact Fellowship - Preference also given to candidates with experience in a Project Manager, Product Manager, Technical Support, Tech Consulting, or social purpose organizations (NGO, CSR, government, think tank, research organization).

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

Work from Office

About the Role : We are seeking a skilled and passionate API Developer to join our team. In this role, you will be responsible for designing, developing, and maintaining robust and scalable APIs that power our applications and services. You will work closely with other developers and stakeholders to ensure seamless integration and data exchange. Responsibilities : API Design & Development : - Design and develop RESTful and GraphQL APIs using relevant programming languages and frameworks.- Implement API specifications and documentation using OpenAPI (Swagger) or similar tools.- Develop and maintain API endpoints for data retrieval, manipulation, and integration.- Design and implement efficient data models and schemas.- Implement security and authentication mechanisms for APIs (OAuth, JWT, API Keys).API Integration & Testing : - Integrate APIs with internal and external systems and services.- Develop and execute comprehensive API test plans and test cases.- Perform unit testing, integration testing, and end-to-end testing of APIs.- Utilize API testing tools (Postman, Insomnia) for testing and debugging.API Performance & Optimization : - Optimize API performance for scalability and reliability.- Implement caching strategies and performance monitoring.- Troubleshoot and resolve API performance issues.- Implement API rate limiting and throttling.API Documentation & Maintenance : - Create and maintain clear and concise API documentation.- Ensure API documentation is up-to-date and accurate.- Provide ongoing support and maintenance for APIs.- Implement API versioning and deprecation strategies.Collaboration & Communication : - Collaborate with cross-functional teams (front-end developers, back-end developers, product managers) to define API requirements.- Communicate effectively with stakeholders regarding API design, development, and issues.- Participate in code reviews and provide constructive feedback.- Maintain version control of API code and configurations.Required Technical Skills : Programming Languages : - Proficiency in one or more programming languages (e.g. , Python, Java, Node.js, Go, C#).API Development : - Experience in designing and developing RESTful and GraphQL APIs.- Knowledge of API design principles and best practices.- Experience with API frameworks (e.g. , Flask, Django REST framework, Express.js, Spring Boot).API Standards & Tools : - Familiarity with OpenAPI (Swagger) or similar API documentation tools.- Experience with API testing tools (Postman, Insomnia). Data Formats & Protocols : - Proficiency in JSON and XML data formats.- Understanding of HTTP and HTTPS protocols.Authentication & Authorization : Experience with OAuth, JWT, API Keys, and other authentication mechanisms.Database Knowledge : - Understanding of relational and non-relational databases.- Proficiency in SQL or NoSQL query languages.Version Control : - Proficiency in Git and GitHub/GitLab.Cloud Platforms (Optional) : Experience with cloud platforms (AWS, Azure, GCP) and related API services.Containerization (Optional) : Experience with Docker and Kubernetes for API deployment. Required Experience : - [3-5 years] of experience in API development or related roles.- Proven experience in designing and developing RESTful or GraphQL APIs.- Experience with API testing and documentation.Soft Skills : - Excellent problem-solving and debugging skills.- Strong communication and collaboration skills.- Ability to work independently and as part of a team. - Strong attention to detail.- Ability to learn and adapt to new technologies. Certifications (Preferred) : - AWS Certified Developer - Associate.- Google Cloud Certified Professional Cloud Developer.- Microsoft Certified : Azure Developer Associate.Education : Bachelor's degree in Computer Science, Software Engineering, or a related field

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2.0 - 7.0 years

5 - 13 Lacs

Noida, Gurugram, Delhi / NCR

Hybrid

MAILTO:ADWIVEDI001@ets.org Key Responsibilities: Create and maintain user guides, FAQs, release notes, and online help documentation for web applications. Work closely with product managers, developers, and support teams to gather information and translate technical concepts into clear documentation. Ensure documentation is well-structured, consistent, and aligned with company branding and style guidelines. Review and update documentation regularly to reflect product changes and new features. Assist in developing training materials and internal process documentation as needed. Utilize Microsoft Office tools (Word, Excel, PowerPoint) to create and format professional documentation. Organize and maintain a documentation repository for easy access and version control. Conduct usability testing of documentation and incorporate user feedback for continuous improvement. Qualifications: Minimum 3 years of experience in technical writing, specifically for web applications . Strong technical aptitude and ability to quickly understand new software and workflows. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with documentation tools. Fluency in English , with excellent writing, editing, and proofreading skills. Ability to collaborate with cross-functional teams, including developers, product managers, and customer support. Strong organizational skills and attention to detail. Ability to work independently and manage multiple projects simultaneously. Preferred Qualifications: Bachelors degree in English, Communications, Technical Writing, Computer Science, or a related field. Previous experience in the credentialing industry or a related field. Experience with content management systems (CMS), version control tools, or help authoring software . Knowledge of HTML, Markdown, or other web-based documentation formats . Behavioral Competency Requirements Achieving Results Accountability: Assumes ownership for the success of teams tasks and projects. Puts forth best effort consistently on all responsibilities. Works with team to ensure delivery of tasks and projects. Accepts responsibility for team’s mistakes and failures. Quality Focus: Takes a thorough and detailed approach to all work tasks. Checks the team’s work carefully to ensure quality, accuracy and completeness. Works to actively exceed others’ expectations. Raises potential causes of concern ahead of time to prevent mistakes and inconsistencies. Prioritizing and Planning: Prioritizes tasks/assignments for team by considering importance, complexity, deadlines and resources. Takes an orderly and structured approach to work that allows others to follow. Creates comprehensive and realistic plans to achieve team’s objectives. Uses systems, tools, and processes to track progress of plans and commitments. Organizational Agility: Recognizes differences in goals and priorities between teams. Leverages influencers and decision makers across different teams to get things done. Works effectively laterally and vertically across functions. Uses organizational strategies and processes to achieve goals. Collaborating Effectively Communication: Asks open questions to understand others’ insights and needs. Conveys ideas and information in a clear, convincing and credible way. Appeals to each person’s interests by leveraging logic, emotion and connections. Actively listens and summarizes to demonstrate understanding to others. Building Teams: Identifies, supports, and promotes common goals and shared values. Role models an open approach and sharing of information. Actively fosters positive interactions between team members. Understands and utilizes individual’s strengths to maximize team effectiveness. Motivating and Engaging: Tailors feedback to the individual, team or accomplishment. Inspires others through own dedication and commitment to excellence. Links team’s roles and responsibilities to meaningful goals and objectives. Creates a shared sense of purpose which engages the team. Generating Solutions Critical Thinking: Evaluates evidence and information for relevance, importance, and reliability. Utilizes a range of sources when gathering information. Provides solid evidence and reasoning to support conclusions and decisions. Focuses on the facts and evidence, working to remove emotion or self-interest. Problem Solving: Critically evaluates information to identify root issues. Identifies risks, obstacles and opportunities in situations. Makes clear decisions based on appropriate logic and information. Seeks to learn from previous experiences to apply creative solutions where possible. Directing and Guiding: Prioritizes and coordinates their team’s work in an organized and thoughtful way. Sets clear performance expectations and holds others accountable. Ensures team members are focused on important goals and objectives. Uses methods to track progress of plans and commitments.

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4.0 - 9.0 years

8 - 10 Lacs

Hyderabad, Chennai

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We are seeking an experienced Integration Architect to lead API adoption, design scalable integration solutions using platforms like Mulesoft or Apigee, enforce security best practices, establish API strategies, and collaborate with cross-functional teams to drive operational excellence. - API Platforms (Mulesoft, Apigee) - Microservices & Service-Oriented Architecture (SOA) - Integration Design & Development - Security Best Practices & Compliance - Proactive Monitoring & Performance Optimization - Enterprise API Stack Design - Cross-Functional Collaboration & Leadership - CI/CD & DevOps Integration - Cloud Integration (AWS, Azure, GCP) - API Documentation (LeanIX, UML) - Agile & Scalable Solution Architecture

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5.0 - 9.0 years

15 - 20 Lacs

Noida, Pune, Bengaluru

Work from Office

Education: Bachelors or Masters degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline. Professional Experience: Minimum 6+ years of hands-on experience in full-stack software development. Proven track record of delivering scalable, secure, and high-performance web applications in Java (Spring Boot) and React.js environments. Experience working in Agile/Scrum teams and familiarity with DevOps practices. Backend Expertise: Strong proficiency in Java, with deep understanding of Spring Boot, RESTful API design, and microservices architecture. Experience with JPA/Hibernate, Spring Security, and API documentation tools like Swagger/OpenAPI. Familiarity with asynchronous processing, message queues (e.g., Kafka, RabbitMQ), and caching mechanisms (e.g., Redis). Frontend Expertise: Advanced knowledge of React.js, including hooks, state management (e.g., Redux or Context API), and component-based architecture. Proficiency in JavaScript (ES6+), HTML5, CSS3, and responsive design frameworks (e.g., Bootstrap, Material UI). Experience with frontend testing frameworks (e.g., Jest, React Testing Library). Database & Integration: Solid experience with SQL databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB). Ability to design and optimize database schemas and write complex queries. Experience integrating with third-party APIs and service Location- Pune,Bengaluru,Noida,Chennai,Trichy

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2.0 - 3.0 years

3 - 5 Lacs

Mumbai

Work from Office

Job Summary: We are seeking a detail-oriented and highly skilled Technical Writer to join our team. The successful candidate will be responsible for creating clear, concise, and user-friendly documentation that communicates complex technical issues.

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2.0 - 7.0 years

20 - 25 Lacs

Bengaluru

Hybrid

About Business Unit The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative thinkers develops and builds products that position Epsilon as a differentiator, fostering an open and balanced marketplace built on respect for individuals, where every brand interaction holds value. Our full-cycle product engineering and data teams chart the future and set new benchmarks for our products, by leveraging industry best practices and advanced capabilities in data, machine learning, and artificial intelligence. Driven by a passion for delivering smart end-to-end solutions, this team plays a key role in Epsilons success story. Job Description Why we are looking for you? We are seeking a detail-oriented Senior Technical Writer to enhance our documentation and communication strategies for our innovative retail market products and services. You're a problem solver with a knack for connecting with people. You'll craft clear, user-friendly technical content (API guides, user manuals, etc.) while contributing your creative expertise to make information visually appealing. This dynamic, collaborative role offers diverse communication channels and the chance to continuously grow your skills. Are you self-reliant, tech-savvy, and passionate about producing exceptional documentation & creatives. What will you enjoy in this role? Must have demonstrated ability to Technical Documentation: Partner with cross-functional teams to build comprehensive product documentation, aiming to minimize onboarding time and technical support reliance. Craft user-friendly, self-service-oriented documentation for diverse clients (technical and non-technical). Tailor content to various client needs, ensuring accuracy and completeness through rigorous quality checks. Continuously improve documentation quality and usability by actively seeking feedback and adapting to changing technology, standards, and internal processes. Demonstrate strong communication skills to translate complex information into clear, understandable content. What will you do? Troubleshoot and document solutions for integration challenges, taking ownership of the entire documentation process. Conduct in-depth testing of product features (UI, backend systems, APIs) to gain technical knowledge and enhance documentation accuracy. Utilize developer tools to ensure reliability of documented features. Technical documentation: Create clear and concise documentation, including API docs, user guides, in-product help, and release notes tailored to our retail products. Collaboration: Engage with product managers, developers, and other stakeholders to gather insights and translate technical concepts into language that is easy for consumption. Review: Conduct reviews of content across your assigned projects, ensuring consistency with style guides and alignment with Epsilons quality standards. Product knowledge: Develop an in-depth understanding of our technology and product features, enabling effective communication and documentation creation. Communication: Maintain professional and clear communication within the team and with external stakeholders, fostering a collaborative environment. Leadership: Lead technical writing initiatives for assigned projects and products. Troubleshooting: Document solutions for integration challenges to support seamless product deployments. Qualification 3- 9 years experience in Technical Writing documenting SaaS/Cloud/Data-driven/Enterprise client software. Proficient in: Wiki, Confluence, MS Word, Agile methodology. Familiarity with tools like FrameMaker, RoboHelp, SnagIt, HTML (desired). Experience with public cloud (AWS, Azure, GCP), scripting/programming languages (desired). Knowledge of RDBMS, SQL/NoSQL (plus). Hands-on product testing & UI/behavior documentation. Proven technical writing experience in the retail market or related fields. Familiarity with SaaS, cloud, and data technology. Experience with Git-based documentation. Expertise in API documentation. Proficiency in tools like RoboHelp, Readme, and SnagIt. Competency in minimalist documentation design and information architecture. Strong organization skills for managing and prioritizing tasks. Excellent problem-solving skills and ability to document solutions effectively. Campaign tool experience (highly preferred). Education: Bachelor's degree in technical field (CS, Engineering) or related writing discipline (English, Communications). Enrolled in relevant degree program (considered). Technical writing certifications (preferred).

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5.0 - 10.0 years

15 - 23 Lacs

Ahmedabad, Gujarat, India

On-site

Description We are looking for a skilled Technical Content Developer to join our team in India. The ideal candidate will have extensive experience in creating comprehensive technical documentation that meets the needs of our users and enhances their understanding of our products. Responsibilities Develop and maintain high-quality technical documentation, including user manuals, installation guides, and API documentation. Collaborate with subject matter experts, engineers, and product managers to gather information and ensure accuracy of content. Create and manage content for online help systems and knowledge bases. Edit and proofread content for clarity, grammar, and consistency. Utilize version control systems and documentation tools to manage and track documentation updates. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, Technical Communication, or a related field. 5-10 years of experience in technical writing or content development. Proficiency in documentation tools such as MadCap Flare, Adobe FrameMaker, or Microsoft Word. Familiarity with markup languages such as HTML and Markdown. Strong understanding of software development processes and Agile methodologies. Excellent written and verbal communication skills. Ability to work independently and in a team environment, managing multiple projects simultaneously.

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5.0 - 10.0 years

7 - 14 Lacs

Bengaluru

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Job Title: Technical Writer Experience : 5 to 10+ years Location : Bangalore Domain : Artificial Intelligence (AI), Software Documentation Interview Mode: Telephonic Round Job Summary We are looking for a skilled Technical Writer with 4-5 years of experience in creating comprehensive and user-friendly documentation for AI-driven software products. The ideal candidate should have a strong understanding of AI concepts, technical writing principles, and software documentation standards. Key Responsibilities Develop, write, and maintain high-quality documentation, including user manuals , API documentation , developer guides, and FAQs. Work closely with AI engineers, product managers, and UX designers to gather technical information and translate complex concepts into clear and concise documentation. Document AI/ML models, algorithms, data pipelines, and software architectures for both technical and non-technical audiences. Create instructional content such as tutorials, how-to guides, and whitepapers for AI applications . Ensure documentation follows best practices in structure, readability, and accessibility. Update and revise documentation based on product updates and user feedback. Maintain consistency in terminology, style, and branding across all technical documents. Required Skills & Qualifications Experience : 4-5 years in technical writing, with a focus on software documentation . Domain Knowledge : Strong understanding of AI/ML concepts (Preferred) Writing Skills : Excellent technical writing, editing, and proofreading skills. Tools Proficiency : Experience with documentation tools such as Markdown, DITA, Confluence, MadCap Flare, or API documentation tools like Swagger/OpenAPI. Technical Proficiency : Ability to read and understand code (Python, Java, etc.) and document APIs and SDKs. Version Control : Familiarity with version control tools. Collaboration : Strong ability to work with cross-functional teams, including engineers and product managers. Attention to Detail : Ability to produce accurate, consistent, and structured documentation. Preferred Qualifications Experience with writing for cloud-based AI platforms (AWS, GCP, Azure AI). Understanding of UX writing and content strategy. Why Join Us? Work on cutting-edge AI products and solutions. Be part of a dynamic and innovative team. Opportunities for career growth and learning in AI and software domains. If you are passionate about AI and have a knack for simplifying complex concepts through clear documentation, we would love to hear from you! How to Apply? Send your resume, writing samples, and portfolio to hello@oloid.ai

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2.0 - 5.0 years

4 - 6 Lacs

Mumbai

Work from Office

As a Software Technical Writer, you will be responsible for creating, editing, and maintaining technical documentation for our software products. You will work closely with developers, product managers, and support teams to ensure accurate and up-to-date documentation that enhances the user experience.

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5.0 - 10.0 years

5 - 8 Lacs

Umbergaon

Work from Office

Daily Activities Include - Pre-Order and Post Order Documentation, Prior Experience in the Valve Industry (Piping or Instrumentation), Raw material standards (ASTM, API), Calibration, Handling TPI, Prepare Procedures, ISO, API awareness, etc

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3.0 - 6.0 years

13 - 15 Lacs

Delhi NCR, , India

On-site

This role is for one of Weekday's clients Salary range: Rs 1300000 - Rs 1500000 (ie INR 13-15 LPA) Min Experience: 3 years Location: NCR JobType: full-time About the role About the Role We are looking for a highly analytical and detail-oriented Senior Business Analyst to join our team. The ideal candidate will have a strong ability to translate business needs into actionable insights, drive data-backed decision-making, and collaborate with cross-functional teams to enhance business processes and strategies. Key Responsibilities Analyze business processes, identify gaps, and recommend improvements to enhance efficiency and effectiveness. Collaborate with stakeholders across departments to gather, document, and analyze business requirements. Work closely with product, engineering, and marketing teams to ensure business objectives align with company goals. Develop and maintain reports, dashboards, and data visualizations to track KPIs and business performance. Conduct market research and competitive analysis to support strategic planning. Identify risks and propose mitigation strategies for business challenges. Support the implementation of new systems, processes, and tools by providing business insights and ensuring smooth adoption. Facilitate stakeholder meetings, presentations, and training sessions to align business goals and project outcomes. Requirements 5+ years of experience as a Business Analyst or in a similar analytical role. Strong experience in business process modeling, data analysis, and reporting. Proficiency in SQL, Excel, and business intelligence tools (e.g., Tableau, Power BI). Familiarity with Agile and Scrum methodologies. Ability to translate business needs into technical requirements. Excellent communication, problem-solving, and stakeholder management skills. Experience in working with product and engineering teams is a plus. Bachelor's/Master's degree in Business Administration, Finance, IT, or a related field Nice to Have Experience in the tech startup space or a social media domain is a plus. Exposure to AI/ML-driven analytics tools. Why Join Us Be part of an innovative and fast-growing company. Work on impactful projects that shape the future of our product. Competitive compensation, benefits, and growth opportunities.

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6 - 9 years

32 - 35 Lacs

Noida, Kolkata, Chennai

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Dear Candidate, We are hiring a GraphQL API Engineer to design powerful, flexible APIs that serve modern frontend and mobile clients. Perfect for engineers who love schemas, resolvers, and elegant data access layers. Key Responsibilities: Build and maintain GraphQL APIs using Apollo, Hasura, or custom servers Design schemas with type safety and performance in mind Optimize resolver logic and database queries Implement authorization and security best practices Collaborate with frontend developers for efficient data access Required Skills & Qualifications: Deep understanding of GraphQL concepts and tooling Experience with Node.js, TypeScript, or Go for GraphQL services Familiarity with federated schemas and subscriptions Bonus: Experience with Prisma, Dataloader, or persisted queries Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

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2 - 7 years

8 - 10 Lacs

Bengaluru

Work from Office

Job Title: Technical Writer Job Location: Bangalore Job Type: Full Time About the role Were looking for a skilled Technical Writer to join our team and take ownership of producing clear, concise, and user-friendly documentation. You will be responsible for creating a wide range of technical content including user guides, manuals, API documentation, release notes, and system documentation. This role is ideal for someone who thrives in technical environments, is proactive in understanding systems with minimal guidance, and collaborates effectively with cross-functional teams including engineering, product, and support. Responsibilities: Create, maintain, and improve technical documentation, including: User manuals and product guides Developer/API documentation System and architecture overviews Release notes and onboarding materials Understand complex systems and software quickly with minimal assistance Collaborate with engineers, product managers, and QA to gather technical details Translate technical concepts into content thats accessible to different audiences (end users, developers, internal teams) Ensure documentation is up-to-date, consistent, and follows company standards Manage content in documentation platforms and version control systems Champion documentation best practices and contribute to content strategy Requirements: • Proven experience (4+ years) as a Technical Writer in a technical/software environment • Strong portfolio of technical documents, manuals, and API docs • Ability to independently explore products and systems with minimal handholding • Excellent written and verbal communication skills • Expertise in one or more technical writing tools such as: Markdown, Confluence, Swagger/OpenAPI, MadCap Flare, DITA, Git, or similar • Familiarity with version control tools (e.g., Git), ticketing systems (e.g., Jira), and CI/CD workflows • Understanding of APIs, SDKs, and software development lifecycle (SDLC) • Ability to work both independently and collaboratively in a fast-paced environment Nice to have: • Experience working with SaaS products or enterprise software • Background in computer science, engineering, or related technical field • Experience writing for both technical and non-technical audiences About Morae: Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at moraeglobal.com. Our privacy policy can be found here https://www.moraeglobal.com/privacy-policy

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10 - 15 years

13 - 17 Lacs

Bengaluru

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Location: Remote, India Function: HV Product Requisition ID: 1032791 Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The team We’re looking for a highly motivated information developer to work with our management software team to create product documentation. The role Confer with subject matter experts including Software Developers, Product Managers/Owners, Support, and Sales to establish technical specifications and use cases to determine the subject matter to be developed for publication. Research, gather, and analyze data from multiple sources (subject matter experts, product managers/owners) to develop content. Develop information development and publishing strategies aligned with the department standards as well as meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team. Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand. Clarifying terminology and working with software developers to achieve consistency in the product and documentation. What you’ll bring BA/BS degree in English, Journalism, Computer Science, or other relevant fields. Technical writing certification is a plus. An organized self-starter with a strong bias for action and the ability to work with cross-functional teams with interpersonal communication skills, particularly where technical information must be conveyed clearly. Strong technical aptitude to learn products through hands-on experience. Must have excellent writing skills, 10+ years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, and release notes. Proven technical writing and editing skills. Superior command of the English language including rules and usage. Experience with API tools such as Swagger. Proficiency in DITA, XML, MS Visio, and Adobe Acrobat is a must. Proficiency in SDL Tridion Docs (formally SDL Content Architect) or another Component Content Management System (CCMS) and oXygen or equivalent is a must. A strong understanding of topic-based authoring and reusable information architecture is a must. Working Experience using GEN AI is must. Experience with agile software development processes and tools, such as JIRA and Confluence, is a must. Project team lead experience is a must. People management experience is a plus. About us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI - SP7 Championing diversity, equity, and inclusion

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- 5 years

58 - 93 Lacs

Pune

Work from Office

Responsibilities: * Collaborate with cross-functional teams on application integration projects. * Design, develop, document APIs using JSON, XML, WSDL, SOAP, OpenAPI & API Gateway. Food allowance Provident fund Annual bonus Office cab/shuttle Health insurance

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- 1 years

1 - 1 Lacs

Vadodara

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Understanding of API documentation Basic knowledge in generating process documentation Written skills should be good Verbal communication should be good

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4 - 9 years

6 - 16 Lacs

Udaipur

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Job description We are looking for a Business Analyst to work with the Product Owner and a team of developers. You will oversee the functional delivery of key projects and will manage opportunities from inception through to delivery acting as the technical liaison between the Business and IT stakeholders. Role & responsibilities Elaborate, specify, and document the business & functional requirements Responsible for functional requirement study and Gap Analysis Assess tasks accurately and provide estimates Participate in testing efforts in conjunction with QA, including the design and execution of an overall test strategy Responsible for the delivery of planned activities ensuring that projects are delivered on time. Highly resilient and resourceful with a proven track record in engaging and influencing others to ensure project tasks are delivered per committed timelines Research, plan and implement new ideas into the organisation Preferred candidate profile 5+ years of experience (prefer Fintech/Banking/Payments domains) Excellent analytical thinking and expertise in gathering requirements and documenting them Expertise in Microsoft Office Applications, JIRA, SharePoint, etc. Comfortable getting technical as required, with familiarity in working with APIs, SQL, JSON, HTML, Postman, AWS Excellent communication and collaboration skills A can-do attitude and willingness to go the extra mile when required Ability to be diligent with attention to detail Ability to take direction and meet standards expected for quality of work and timeliness of deliverables Ability to work independently and be self-motivated Education: B.E/B.Tech/MBA Perks and benefits Generous Leave Policy Performance Bonus Training Programs

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1 - 4 years

3 - 6 Lacs

Varanasi

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Job Title: Technical Writer Location: Head Office Varanasi Uttar Pradesh Department: Information & Communication Technology Salary: Negotiable About the role: As a technical writer, you will play a crucial role in our organization by translating complex technical information into clear, concise, and user-friendly documentation. Your primary responsibility will be to create, edit, and maintain various types of technical content, such as user manuals, DFDs, SOPs, SRS, meeting minutes, and other related technical documents. You will collaborate closely with subject matter experts, software developers, and product managers to collect information and ensure accuracy in your documentation. Responsibilities of a Technical Writer: Develop comprehensive documentation that meets organizational standards. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success. Research, outline, write, and edit new content, working closely with various departments to understand project requirements. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Research, create, and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration. Use photographs, drawings, diagrams, animation, and charts that increase users understanding. Gather usability feedback from customers, designers, and manufacturers. Revise documents as new issues arise. Skill sets and experience required for technical writers: Proven ability to handle multiple projects simultaneously, with an eye for prioritization. Firm understanding of the Software Development Life Cycle (SDLC) Well-versed in networking and servers. Experience using tools to create documentation (RoboHelp, MS Word) Proven ability to quickly learn and understand complex topics. Previous experience writing documentation and procedural materials for multiple audiences. Superior written and verbal communication skills. Experience working with engineering teams and helping refine content and create visuals and diagrams for technical support content. Eligibility Criteria: Education: BCA, MCA, or B. Tech (CS/IT) or a related field. Experience: 2+ years of experience in Tech writer Skills: Strong knowledge of Technical Documentation, Firm Understanding of SDLC, able to create diagram for technical support content. Communication: Excellent verbal and written communication skills to liaise with technical and non-technical stakeholders. How to Apply: Email Application: Send your CV to hr19@cashpor.in with the subject line: Applying for the position of Tech Writer" CC the HR Team: Include hr20@cashpor.in and hr35@cashpor.in in the CC field. LinkedIn Application: Apply through LinkedIn as well . URL for LinkedIn :- (14) Technical Writer | Cashpor Micro Credit | LinkedIn Await Response: The HR team will contact shortlisted candidates for further steps. Mode of Interview: Technical Assessment Personal Interview If you're an IT professional eager to work in a fast-paced information Security environment , apply now and help us fortify our digital defenses! Regards, Devendra Pratap Singh Sr. Manager - HRD CASHPOR Micro Credit

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6 - 10 years

13 - 19 Lacs

Bengaluru

Remote

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Senior Technical Writer to join our Technical Publications team. Reporting to the Senior Manager, Technical Publications you'll be responsible for: Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences Creating post-sales content and enhance documentation with visuals to support UX and engineering teams Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management Contributing to the creation and maintenance of standards, style guides, and terminology best practices What We're Looking for (Minimum Qualifications) A minimum of 6+ years of experience in technical writing Bachelor’s degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable) Proven experience in writing REST API documentation Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON Proficiency in using tools like JIRA and/or Confluence What Will Make You Stand Out (Preferred Qualifications) Experienced in Agile development environments with a proven track record of creating online help documentation and knowledge base articles Background in network and/or cloud security. Hands-on expertise with HTML5 and CSS with web-based or mobile products #LI-Hybrid #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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6 - 11 years

10 - 20 Lacs

Mumbai

Work from Office

Key Responsibilities: • Document Creation: Develop high-quality technical documentation, including user guides, manuals, tutorials, and online help documentation. • Collaboration: Work closely with engineering, product management, and QA teams to gather information and ensure accuracy in documentation. • Research: Understand complex technical concepts and products to effectively communicate their functionality and usage. • Editing and Review: Review and edit documentation for clarity, consistency, and adherence to company standards and style guides. • User Focus: Conduct usability testing and gather feedback to enhance the user experience of documentation. • Tools and Software: Utilize documentation tools (e.g., Markdown, Confluence, MadCap Flare) and content management systems to produce and manage documentation.

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- 2 years

2 - 5 Lacs

Noida

Work from Office

We are looking for a detail-oriented and skilled Technical Writer to join our team. You will be responsible for creating clear, concise, and user-friendly documentation that helps users understand and effectively use our products and technologies

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