Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : The Salesforce Administrator is responsible for the planning and execution throughout the lifecycle of one or more software solutions within the Salesforce domain. This includes creating and prioritizing product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met. He or she will create and develop requirements and concepts for product enhancements in support of business and technology needs. This position provides a wide variety of services to our business users including business analysis and quality assurance, in support of strategic and tactical planning of systems features / functionality as well as day to day business operations. Your Role Accountabilities: BUSINESS ANALYSIS/PROJECT MANAGEMENT Analyze and prioritize business requirements, creating detailed functional designs that align with business goals and technological capabilities. Develop user stories and process flows to support the design and development of Salesforce solutions for our clients. Work closely with stakeholders to understand their needs, capturing detailed requirements for enhancements and new functionalities. Work closely with IT stakeholders to understand specs, system communications and design flows to integrate other WBD applications with Salesforce Develop and customize applications on Salesforce Force.com platform with Apex & Visualforce and develop Restful APIs & SOAP APIs for complex integration with external enterprise application Executing configuration, support, maintenance, improvement, Deployments, release, security, and development of our Salesforce sales cloud platform Serving as primary system administrator for the Salesforce Sales Cloud environment with 100+ users Acting as the liaison between our users, vendors and the application development teams, ensuring clear communication and effective project execution. Ensure compliance with WBD’s Software Development Lifecycle documentation and mandated compliance requirements for all application changes/upgrades Manage the backlog of user stories and product enhancements, prioritizing based on business impact. Stay updated with Salesforce releases, identifying how new features and capabilities can be leveraged within the organization. QUALITY ACCEPTANCE/TRAINING Facilitate the implementation and acceptance of new functionalities through detailed planning and rigorous testing. Prepare and document requirements, project plans, test plans, and training materials. Train business users across multiple departments, improving adoption and understanding of the Salesforce platform. BUSINESS SUPPORT Provide ongoing support and system enhancements to continually meet business needs. Deliver support to end users in the organization on how to use the software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting systems and software for internal customers, such as operations, development, and business units Handling basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks Qualifications & Experiences: 3-5 years of prior experience in a related field Bachelor’s degree in Computer Science, Business Administration, or a related field. Deep understanding of Salesforce CRM platforms and ecosystem. Experience as a Salesforce.com administrator, developer or consultant; Experience in CI/CD technologies related to Salesforce development; Experience in working in an agile environment across multiple projects Proven ability to design and implement new processes and facilitate user adoption Advanced English Broad knowledge and experience in the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Ability to assess the impact of new requirements on Salesforce Sales cloud platform, all phases of system development lifecycle, including production support, business processes and systems integration Above average skills in data management and data analysis Broad knowledge and experience in Force.com (http://force.com/) (Apex and Visualforce), Java and Lightning. Expert knowledge of Object Oriented (OO) design patterns such as MVC. Extensive experience with HTML and Cascading Style Sheets (CSS). Extensive experience with JavaScript (JS). Enterprise system integration background w/ Web Services. Understanding of Web 2.0 techniques and standards (SOAP and REST). Expertise in design of complex data models and relational database languages (SQL or SOQL) Strong analytical and problem-solving skills with proficiency in documenting workflows and project outcomes. Excellent interpersonal skills with the ability to work collaboratively in a cross-functional team. Strong communication and presentation skills, adept at articulating complex technical concepts to non-technical stakeholders. Work independently under minimal supervision Not Required but preferred experience: Knowledge of integration between Salesforce and other business systems. Certification as a Salesforce Administrator or Salesforce Business Analyst How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Req ID: 325588 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a "Salesforce L2/L3 Support Specialist-BAU ( Sales,Service & Layality Cloud)" to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "L2/L3 Support Specialist to provide incident-driven and service request-based BAU support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. The role involves both functional (L2) and technical (L3) responsibilities with a strong focus on timely issue resolution, platform stability, and user satisfaction Key Responsibilities: Incident & Service Request Management: Respond to and resolve incidents and service requests within defined SLAs. Prioritize and triage tickets based on severity and business impact. Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. Document solutions and maintain support runbooks and knowledge articles. L2 - Functional Support Activities: Resolve configuration-related issues (Flows, page layouts, validation rules, etc.). Manage Experience Cloud user roles, portal configurations, and access models. Support loyalty program operations: member tier updates, points adjustments, and reward configurations. Perform user management, data loads, exports, and permission reviews. Coordinate with business stakeholders for clarification and closure of service requests. L3 - Technical Support Activities: Debug and fix Apex classes, triggers, batch jobs, and LWC components. Support and enhance integrations using REST/SOAP APIs and Named Credentials. Optimize backend processes, especially loyalty transaction handling and service workflows. Assist in unit testing and deployments using CI/CD tools (Gearset, Copado, Git). Required Skills & Experience: 3-5 years of Salesforce platform support experience, including admin and development. Strong hands-on expertise in: Service Cloud: Case lifecycle, entitlements, omnichannel support. Experience Cloud: Partner/community portals, role hierarchies, page customizations. Loyalty Cloud: Program setup, tier logic, transaction journals, reward flows. Solid technical knowledge of: Apex, SOQL, Lightning Web Components (LWC) Salesforce Flows and Process Automation API integrations and troubleshooting Familiarity with ticketing tools (e.g., Jira Collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: Ability to work independently and manage time effectively in AU time zone. Strong analytical and troubleshooting skills. Clear communication with business and technical teams. Ownership mindset with a focus on continuous improvement. Preferred Certifications: Salesforce Certified Administrator (ADM 201) Platform App Builder or Developer I Service Cloud Consultant Loyalty Management Accreditation (preferred)" About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

About Us: At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here. And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation. Read more about apexanalytix - https://www.apexanalytix.com/about/ Job Details The Role Quick Take - The key function of the Implementation Specialist 1 is to provide technical leadership for client implementations of APEX’s apexportal Solutions software applications. The right candidate will have the ability to build strong relationships with clients and help identify and troubleshoot problems for our client implementations. This person will possess knowledge of software implementation processes and both software-as-a-service and on-premises solutions. The preferred location for this role is in Gurugram, India (Gurgaon). The Work - Present technical overview of apexportal and technical requirements to clients when planning implementations and upgrades. Responsible for implementing apexportal Solutions software to global clients Design and develop workflows and user interface for the functionalities in apexportal and present it to key stake holders. Assist clients in designing and developing interfaces between their ERP systems and apexportal and lead the testing of ERP integrations which includes reconciling data between client’s ERP system(s) and apexportal. Troubleshoot network, database, and software problems for our client implementations. Provide information and recommendations to leadership on both regular and ad-hoc basis. The employee will regularly review corporate policies and will enforce the policies documented in the Apex Corporate Security Standards. The Must-Haves - 2 + years experience working on Software Development Life Cycle methodologies optional. 1+ year experience using SQL - SQL Server- ability to create complex Stored Procedures, indexes, views and jobs. MS SQL Certification preferred. Data definition, data manipulation, data control, and transactional control Administration, including creating and restoring SQL backups Knowledge of business intelligence software like Tableau or PowerBI. Experience working with and Knowledge of Secure File Transfer Protocol (SFTP) and PGP preferred 1+ years of experience as an analyst, data analyst, ETL analyst, ETL Developer, or in a similar data focused role with exposure to Data Warehousing concepts (ETL). Bachelor’s degree in information technology, Computer Science, Business, Finance, Data, or related field is Required. Masters Preferred. Experience working with external clients and provide appropriate solutions to the clients based on their requirements to attain automated, scalable systems. Experience in or exposure to Accounts Payable applications in ERP systems such as PeopleSoft, SAP, Oracle, or J.D. Edwards preferred. • Knowledge on Report migration, Subscription, Data extract from ERP systems preferred. • Experience working with cross functional teams and business units to define application and system configuration standard Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.

About Us: At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here. And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation. Read more about apexanalytix - https://www.apexanalytix.com/about/ Job Details The Role Quick Take - We are looking for a motivated and detail-oriented junior to mid-level Database Administrator (DBA) with experience or strong interest in PostgreSQL . This is an excellent opportunity for candidates early in their database career to work in a collaborative IT environment and gain exposure to real-world production systems. The role involves supporting the design, implementation, and maintenance of PostgreSQL databases while ensuring high availability, performance, and data integrity. The Work - Database Implementation and Support Assist in the installation, configuration, and maintenance of PostgreSQL databases. Collaborate with senior DBAs and developers to understand database structure and application needs. Support the creation and management of database objects (schemas, tables, indexes, views, functions). Assist in the assessment, planning, and execution of database migrations from Microsoft SQL Server to PostgreSQL. Work with tools such as pgloader, or custom scripts to migrate schema, data, and logic. Participate in identifying incompatibilities and rewriting T-SQL logic into PL/pgSQL High Availability & Disaster Recovery Learn and assist with PostgreSQL replication (streaming, logical) and HA technologies. Participate in PITR (Point-in-Time Recovery), base backup strategies, and recovery testing processes under guidance. Monitoring and Alerting Utilize monitoring tools (e.g., pg_stat_activity, Prometheus, pgAdmin) to observe performance metrics and database health. Raise alerts and work with senior team members to troubleshoot performance or availability issues. Capacity Planning Track basic storage and performance trends. Assist in gathering data for future capacity planning. Backup and Recovery Operations Run and validate pg_basebackup, pg_dump, and pgBackRest backups. Participate in periodic backup restore drills and understand RTO/RPO implications. Performance Tuning Hands-on PostgreSQL query planning using EXPLAIN (ANALYZE) and auto_explain. Assist in analyzing long-running queries and identifying missing indexes. Security and Access Control Manage PostgreSQL roles and privileges with oversight. Participate in periodic access reviews and implement role-based access controls (RBAC). Patching and Updates Support patching and PostgreSQL version upgrades under supervision. Track new PostgreSQL releases and understand feature deprecations. Incident Handling Assist in troubleshooting database-related incidents. Escalate complex incidents with detailed documentation. Automation and Scripting Write basic Bash, SQL, or Python scripts to automate regular maintenance tasks (e.g., VACUUM, backups). Contribute to automation of alerts and log parsing Documentation Maintain up-to-date documentation for database configurations and procedures. Contribute to standard operating procedures (SOPs). Team Collaboration Work closely with developers, sysadmins, and support teams. Take part in team meetings, planning sessions, and code reviews where applicable The Must-Haves - Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: 0 to 5 years of experience working with PostgreSQL. For freshers, Internship or project-based exposure to database management is a plus. Required Skills: Understanding of relational database concepts and pgSQL. Exposure to POSTGRESQL installation & configuration, security, and basic tuning. Problem-solving and analytical skills. Communication: Strong verbal and written communication skills. Ability to document processes and follow standard procedures. Good to have skills, but not mandatory: Basic understanding of Microsoft SQL Server. Basic understanding of Kubernetes, Helm, or container orchestration. Knowledge of scripting languages like PowerShell or Bash. Awareness of monitoring tools like Prometheus/Grafana or pgAdmin. (Mention the required skills in bullet points) Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation. We seek a Salesforce Developer Expert-Level who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. Experience: 7 - 16 Years Job Location: Pune, Bengaluru, Ahmedabad, Indore, Hyderabad What do we expect from you: 7+ years of experience developing in the Salesforce.com environment Must have leading experience for atleast 2 years Must do solutioning and designing of Salesforce Applications. 5+ years of experience in SFDC Development using Visualforce, Apex classes, Triggers, SOQL, SOSL, Apex Design patterns, etc. 5+ years of experience in Salesforce Configuration and Administration: User, Role, Profile, Permission Set, Page Layout etc 4+ years of experience programming JavaScript, HTML/CSS 4+ years of experience with Sales Cloud and Service Cloud Implementation. Excellent understanding of Salesforce.com’s products such as Sales Cloud , Service Cloud, Experience cloud, Health Cloud and Force.com product offerings. 2 years of experience programming OO languages (Java, C#) Applied knowledge and experience of Lightning Web Component (LWC) or Lightning Aura Component Experience with Web Services Integration (SOAP and REST), API, SSO Experience with unit testing frameworks Excellent understanding of Salesforce.com’s SOQL and SOSL Excellent understanding of Salesforce.com’s Web Services Excellent understanding of Salesforce.com’s security model Experience with database concepts and data modeling capabilities Ability to learn quickly in a dynamic environment Ability to take ownership of projects and multi-task in a fast pace environment Solid Java experience is a plus Selenium, JUnit, or any other testing automation framework is a plus Solid understanding of deployment processes, Jenkins, Ant deploys, SFDX This job can be filled in location . Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to positively impact the world. At Globant, we believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an Equal Opportunity Employer committed to creating a thriving and inclusive environment for all employees and candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. If you need any assistance or accommodations due to a disability, please let us know by applying through our Career Site or contacting your assigned recruiter. We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globant’s Benefits. Show more Show less

Req ID: 325588 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a "Salesforce L2/L3 Support Specialist-BAU ( Sales,Service & Layality Cloud)" to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "L2/L3 Support Specialist to provide incident-driven and service request-based BAU support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. The role involves both functional (L2) and technical (L3) responsibilities with a strong focus on timely issue resolution, platform stability, and user satisfaction Key Responsibilities: Incident & Service Request Management: Respond to and resolve incidents and service requests within defined SLAs. Prioritize and triage tickets based on severity and business impact. Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. Document solutions and maintain support runbooks and knowledge articles. L2 - Functional Support Activities: Resolve configuration-related issues (Flows, page layouts, validation rules, etc.). Manage Experience Cloud user roles, portal configurations, and access models. Support loyalty program operations: member tier updates, points adjustments, and reward configurations. Perform user management, data loads, exports, and permission reviews. Coordinate with business stakeholders for clarification and closure of service requests. L3 - Technical Support Activities: Debug and fix Apex classes, triggers, batch jobs, and LWC components. Support and enhance integrations using REST/SOAP APIs and Named Credentials. Optimize backend processes, especially loyalty transaction handling and service workflows. Assist in unit testing and deployments using CI/CD tools (Gearset, Copado, Git). Required Skills & Experience: 3-5 years of Salesforce platform support experience, including admin and development. Strong hands-on expertise in: Service Cloud: Case lifecycle, entitlements, omnichannel support. Experience Cloud: Partner/community portals, role hierarchies, page customizations. Loyalty Cloud: Program setup, tier logic, transaction journals, reward flows. Solid technical knowledge of: Apex, SOQL, Lightning Web Components (LWC) Salesforce Flows and Process Automation API integrations and troubleshooting Familiarity with ticketing tools (e.g., Jira Collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: Ability to work independently and manage time effectively in AU time zone. Strong analytical and troubleshooting skills. Clear communication with business and technical teams. Ownership mindset with a focus on continuous improvement. Preferred Certifications: Salesforce Certified Administrator (ADM 201) Platform App Builder or Developer I Service Cloud Consultant Loyalty Management Accreditation (preferred)" About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Relevant Experience 3-6+ years No. of Openings1 Qualification3+ years with OmniStudio / Vlocity-overall 6+years of exp Job TypeFull Time Title: Salesforce Communications Cloud Full Stack Developer(contract role) Experience: 3+ years with OmniStudio / Vlocity-overall 6+years of exp Timings-flexible Immediate joiners only!!!!! Location- Onsite(Ahmedabad) Responsibilities: Develop OmniScripts, FlexCards, Integration Procedures, and DataRaptors Build LWC components and Apex logic for custom functionality Implement CPQ for Communications and EPC configurations Integrate with external APIs using TM Forum standards Requirements: Hands-on experience with OmniStudio, Apex, and LWC Knowledge of product modeling and quote/order capture processes Familiarity with Salesforce DX and managed package deployment Understanding of telecom-specific processes (BSS, OSS) send me your cv at [email protected] or whatsapp at 9875115767

Req ID: 325588 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a "Salesforce L2/L3 Support Specialist-BAU ( Sales,Service & Layality Cloud)" to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "L2/L3 Support Specialist to provide incident-driven and service request-based BAU support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. The role involves both functional (L2) and technical (L3) responsibilities with a strong focus on timely issue resolution, platform stability, and user satisfaction Key Responsibilities: Incident & Service Request Management: Respond to and resolve incidents and service requests within defined SLAs. Prioritize and triage tickets based on severity and business impact. Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. Document solutions and maintain support runbooks and knowledge articles. L2 - Functional Support Activities: Resolve configuration-related issues (Flows, page layouts, validation rules, etc.). Manage Experience Cloud user roles, portal configurations, and access models. Support loyalty program operations: member tier updates, points adjustments, and reward configurations. Perform user management, data loads, exports, and permission reviews. Coordinate with business stakeholders for clarification and closure of service requests. L3 - Technical Support Activities: Debug and fix Apex classes, triggers, batch jobs, and LWC components. Support and enhance integrations using REST/SOAP APIs and Named Credentials. Optimize backend processes, especially loyalty transaction handling and service workflows. Assist in unit testing and deployments using CI/CD tools (Gearset, Copado, Git). Required Skills & Experience: 3-5 years of Salesforce platform support experience, including admin and development. Strong hands-on expertise in: Service Cloud: Case lifecycle, entitlements, omnichannel support. Experience Cloud: Partner/community portals, role hierarchies, page customizations. Loyalty Cloud: Program setup, tier logic, transaction journals, reward flows. Solid technical knowledge of: Apex, SOQL, Lightning Web Components (LWC) Salesforce Flows and Process Automation API integrations and troubleshooting Familiarity with ticketing tools (e.g., Jira Collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: Ability to work independently and manage time effectively in AU time zone. Strong analytical and troubleshooting skills. Clear communication with business and technical teams. Ownership mindset with a focus on continuous improvement. Preferred Certifications: Salesforce Certified Administrator (ADM 201) Platform App Builder or Developer I Service Cloud Consultant Loyalty Management Accreditation (preferred)" About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description R2- Manager, Software Engineer, Regulatory The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview As a Software Engineer you will design, develop, and maintain software systems. This role involves both creative and analytical skills to solve complex problems and create efficient, reliable software. You will use your expertise in requirements analysis, programming languages, software development methodologies, and tools to build and deliver software products that meet the needs of businesses, organizations, or end-users. You will work with other engineers, product managers and delivery leads, to design systems, determine functional and non-functional needs and implement solutions accordingly. You should be ready to work independently as well as in a team. What Will You Do In This Role With a wealth of knowledge and hands-on experience, regularly mentor peers, provide help, aid in defining standards, and identify reusable code or application modules. Create and document detailed designs for custom software applications or components. Design scalable software architecture Design, code, verify, test, document, amend and refactor moderately complex applications and software configurations for deployment in collaboration with cross-disciplinary teams across various regions worldwide. Elicit requirements for systems and software life cycle working practices and automation. Prepare design options for the working environment of methods, procedures, techniques, tools, and people. Utilize systems and software life cycle working practices for software components and micro-services. Deploy automation to achieve well-engineered and secure outcome. Contribute to the development of solution architectures in specific business, infrastructure or functional areas. Identify and evaluate alternative architectures and the trade-offs in cost, performance and scalability. Work within a matrix organizational structure, reporting to both the functional manager and the Product manager. Participate in Product planning, execution, and delivery, ensuring alignment with both functional and Product goals. What Should You Have Bachelors’ degree in Information Technology, Computer Science or any Technology stream. 7+ years of hands-on experience working with technologies – R, Rshiny, posit connect, APEX, HTML, CSS, REST API, HTTP, SQL and databases, preferably Python programming language from our supported stack. Working with DevSecOps tools for deploying and versioning code (github). Familiarity with modern product development practices – Agile, Scrum, test driven development, UX, design thinking. Familiarity with DevOps practices (Git, Docker, infrastructure as code, observability, continuous integration/continuous deployment - CI/CD, automated testing, Github actions). Experienced Software Architect Cloud-native, ideally AWS certified good to have. Experience in pharma domain is preferred. Product and customer-centric approach. Experience with other tools (Spotfire, PowerBI, Jira) is a nice to have. Excellent verbal and written communication skills Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing Preferred Skills Job Posting End Date 06/16/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R346590 Show more Show less

TCS is Hiring Salesforce Developer For Hyderabad location Experience : 4 - 6 years Mode of interview : Virtual Location : Hyderabad JOB DESCRIPTION: Must have: Salesforce Sales & Service Cloud Configuration Apex Coding LWC development Root Cause Analysis and Problem fixing (Config/Code) Testing the solution Creating Change Sets Support code deployment Show more Show less

TCS is Hiring Salesforce Developer For Pune location Experience : 4 - 6 years Mode of interview : Virtual Location : Pune JOB DESCRIPTION: Must have: 4+ years of Salesforce Development experience Apex Coding Integration Visualforce JavaScript Data Loader Lightning Exp Lightning Web Components Show more Show less

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Responsibilities Job Description for a Delivery Technical Lead Participate in Technical Requirements sessions with customers to understand product fit w.r.t. requirements and the resulting gaps. Solution the requirements within product boundaries through configurations, customizations and integrations. Manage an implementation team consisting of Salesforce Developers, UI Developers and Quality Analysts to deliver as per sprint plan. The individual should also be responsible for reviewing the code. Ability to design and build solutions for complex requirements and integrations. Participate in customer and partner interactions throughout the project for requirements and solutioning, integrations, sprint reviews, UAT fixes and management, live cutover and transition support . Train and guide freshly onboarded salesforce developers on doing configurations, customizations, integrations on Terafina. Be a contact point for Terafina support team for handling delivery issues reported by customers via the support team . Highlight generic requirements and it’s technical solution implemented, which can be taken into the product Experience & Skills Required 10 to 12 years of experience in building and developing code in object oriented language preferably Java 5+ years of experience in working with design patterns and handing complex integration requirements (cloud and on-premises using web services) Strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users Strong attention to detail and excellent problem-solving skills Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Experience using GitHub or other version control software Experience with projects or products in banking domain. Experience in writing Apex classes and triggers,Lightning Web Components and SFDX CLI in Salesforce would be an added advantage Experience in writing Java classes using Object oriented paradigms. Experience of working with Agile methodologies Knowledge of Security Concepts (e.g. authentication,authorization,confidentiality etc.) and protocols ,their usage in enterprise application Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes. Show more Show less

Req ID: 312203 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a nCino Developer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Title: nCino/Salesforce Developer Summary: Are you passionate about transforming the banking and financial services landscape through cutting-edge technology? As an nCino/Salesforce Developer, you will play a pivotal role in our digital transformation journey, leveraging your expertise to design, develop, and implement solutions that optimize our workflows and enhance client experiences. You will work closely with a collaborative team of professionals who are committed to leveraging the nCino platform/Salesforce to drive operational excellence and deliver innovative solutions. Join us in shaping the future of our organization while advancing your career in a dynamic and supportive environment! Detailed Responsibilities: Design, develop, and implement robust nCino/Salesforce applications tailored to enhance business operations and user experience. Collaborate with stakeholders to gather requirements, translate them into technical specifications, and provide innovative solutions that meet business needs. Customize Salesforce and nCino functionality, including but not limited to data modeling, user interface design, and workflow automation. Conduct thorough testing and debugging of applications to ensure high performance, security, and reliability. Perform ongoing maintenance and enhancements for existing nCino and Salesforce applications, ensuring they stay current with evolving internal processes and industry standards. Stay updated with the latest industry trends, nCino development best practices, and Salesforce features to continuously improve our platforms. Provide training and support to end-users, promoting effective utilization and adoption of nCino and Salesforce applications across teams. Collaborate with cross-functional teams, including business analysts, project managers, and UI/UX designers, to ensure seamless project execution and delivery. Must-Have Qualifications: Min. 8+ years of overall experience in IT. nCino experience is a must. Proven experience as a Salesforce Developer with hands-on experience in nCino development and customization. Strong proficiency in Salesforce Apex, Visualforce, Lightning components, and SOQL, as well as nCino’s capabilities and functionalities. Familiarity with Salesforce integrations, REST/SOAP APIs, and data migration tools. Experience with Agile development methodologies and version control systems (e.g., Git). Excellent problem-solving skills, with a keen attention to detail and the ability to work independently. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Are you ready for the next step in your engineering career? Would you enjoy working on our cutting-edge products? About The Team The Product Information Manager team oversees the organization's Product Information Management system, ensuring accurate, consistent, and accessible product data across business units. Their work enables efficient data integration and supports strategic business initiatives, helping the company leverage product data for improved sales and marketing of packaged products. About The Role This role involves designing, developing, and delivering advanced solutions for the Propel Product Information Management (PIM) application built on Salesforce. The role requires a combination of technical expertise, problem-solving skills, and leadership to ensure the delivery of high-quality, scalable solutions while providing production support and engaging with key stakeholders. Responsibilities Design, develop, and enhance Propel PIM application features on Salesforce, ensuring scalability and performance. Write high-quality, maintainable code and provide mentorship to junior engineers. Perform code reviews to ensure adherence to best practices and technical standards. Monitor and resolve production issues, ensuring minimal disruption and timely resolution. Conduct root cause analyses and implement preventive measures to enhance system reliability. Work closely with product managers and stakeholders to gather requirements and translate them into actionable technical designs. Conduct demos for stakeholders to showcase new features and gather feedback for improvements. Provide technical guidance and communicate solutions effectively to both technical and non-technical audiences. Operate in Agile environments and collaborate with cross-functional teams to deliver high-quality solutions on schedule. Keep abreast of Salesforce updates, AWS advancements, and PIM-related technologies to incorporate new tools and methodologies into development processes. Requirements Minimum three to four years of software engineering experience, with a strong focus on Salesforce development and enterprise-grade software solutions. BS in Engineering, Computer Science, or equivalent experience. Proven experience working on complex systems and delivering solutions in collaboration with product teams and stakeholders. Experience handling production support issues and resolving critical application challenges under tight deadlines. Advanced development experience with Apex, Lightning Web Components (LWC), Visualforce, and Salesforce integrations. Strong understanding of Salesforce configuration and administration tools (e.g., Flows, Process Builder, Validation Rules, Custom Objects). Experience with AppExchange applications and extending the Salesforce platform. Expertise in Apex, Java, Python, JavaScript, and SQL. Familiarity with HTML, XML, and other relevant front-end and back-end technologies Experience with AWS services such as Lambda, S3, DynamoDB, and API Gateway. Hands-on experience with integration tools, APIs (REST/SOAP), and middleware platforms. Expertise in Agile methodologies, test-driven development (TDD), and CI/CD pipelines. Proficiency in using version control systems like Git and deployment automation tools. Strong debugging and troubleshooting skills for handling production issues. Excellent communication skills for demos, technical discussions, and stakeholder engagements. Work in a Way that Works for You We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to help you meet your immediate responsibilities and long-term goals. Working for You Comprehensive Health Insurance for you, your immediate family, and parents. Enhanced Health Insurance Options at competitive rates. Group Life Insurance for financial security. Group Accident Insurance for extra protection. Flexible Working Arrangement for a harmonious work-life balance. Employee Assistance Program for personal and work-related support. Medical Screening for your well-being. Modern Family Benefits include maternity, paternity, and adoption support. Long-Service Awards recognize dedication and commitment. New Baby Gift celebrating parenthood. Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. About The Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.________________________________________ Show more Show less

Key Responsibilities Manage calendar and schedule appointments efficiently Oversee and execute day-to-day administrative activities Coordinate and arrange travel plans, including booking and itineraries Organize and facilitate meetings, including agenda preparation and follow-ups About Company: Apex Hospitals is a renowned chain of super-speciality hospitals managed and run by expert medical professionals with over 30 years of experience. One of the critical features of Apex Hospitals is its accreditation by the National Accreditation Board for Hospitals (NABH). With a commitment to providing exceptional healthcare services, Apex Hospitals currently manages more than 500+ beds across its various locations, such as Jaipur (Malviya Nagar, Mansarovar), Sawai Madhopur, Bikaner and Jhunjhunu. Show more Show less

Title: Salesforce CRM Developer/ Sr Developer Experience: 4 to 10 Years Location: Hyderabad Working Hours: 12.00pm to 9.00pm Responsibilities Develop Apex (classes and triggers) based on specific requirements to extend Salesforce to support business requirements. Deep understanding of the declarative aspects within Salesforce Custom User Interface development, including Lightning pages, Aura Components and Lightning Web Components, Integrations: Use Salesforce APIs/Event Driven Flow to integrate with other systems used in the organization, Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development, Take ownership of release cycles to implement and deploy new/updates to existing applications and code, Collaborating with IT / Developers for other systems to integrate across the business, Supporting the Salesforce Administrator. Collaborating with the Product Team to validate business requirements and any considerations (security, scalability, limits). Required Skills : 4-10 years of experience with Salesforce Sales cloud. Service cloud is a plus. Able to work independently but also showcase good team player instincts. Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members, Certified Salesforce Platform Developer I, Proficient with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce development lifecycle. Bachelors/Postgraduate degree, professional qualification, or relevant experience. Desirable: Additional Salesforce certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I

CEO's Office Sales Operations Systems Lead (Hybrid) Noida, Uttar Pradesh Work Type: Full Time Apply Now Build smarter systems. Unlock data. Power growth. At SaaS Labs, we're scaling fast — and we're looking for someone who can turn CRM tools into growth engines, translate data into insights, and fuel GTM execution with speed and clarity. This isn't a traditional operations role. It's a hands-on opportunity to be at the heart of how we scale — helping sales, marketing, and growth teams move faster, execute smarter, and win bigger. 💡 What You'll Do Build for Impact: Design and implement end-to-end CRM architectures (Salesforce/HubSpot) including complex flows, custom objects, field dependencies, and multi-system integrations that scale with our growth. Own Tooling & Process: Create robust data models, implement ETL processes, and architect reporting frameworks that transform raw pipeline data into actionable business intelligence. Integrate & Optimize Tech Stack: Own full-stack integrations between CRM, marketing automation, sales engagement tools, and data warehouses — ensuring seamless data flow and system performance. Measure What Matters: Develop custom dashboards, reports, and analytical tools using advanced CRM features, APIs, and database queries to solve complex business requirements. Create clear, actionable reports and dashboards to help our GTM teams stay focused and accountable. Fuel GTM Velocity: Partner closely with Sales, CS and Marketing leaders to streamline motions, set up scalable systems, and track performance outcomes. ✅ What You Need To Succeed 4–7 years of hands-on experience in designing CRM architecture, systems, integration, and scalable solutions; experience working in revenue operations at high-growth SaaS companies Expert-level Salesforce administration including Apex triggers, custom objects, complex validation rules, Process Builder, Flow Builder, and Lightning components Proven experience with system integrations, API management, and data architecture across tools like HubSpot, Outreach, Salesloft, ZoomInfo, LinkedIn Sales Navigator, and marketing automation platforms; familiarity with automation platforms (Zapier/Workato) Proficient technical skills in SQL, data modeling, and experience with business intelligence tools (Tableau, Looker, Power BI) and data warehouses (Snowflake, BigQuery); Strong Excel/Sheets skills Comfortable working cross-functionally in a fast-paced startup environment 🌍 Why Join Us High ownership, high impact role – you will work in the CEO's office Work closely with senior GTM leaders Fast-moving, outcome-driven environment We are global SaaS company backed by leading investors, with $40M+ in ARR, powering revenue teams across 6,000+ businesses to close deals faster, personalize customer engagement, and scale their GTM operations effortlessly. Want to build the systems and insights that shape how we grow? Apply now — and help us scale smarter. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Employer Education Show more Show less

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role The Salesforce Administrator is responsible for the planning and execution throughout the lifecycle of one or more software solutions within the Salesforce domain. This includes creating and prioritizing product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met. He or she will create and develop requirements and concepts for product enhancements in support of business and technology needs. This position provides a wide variety of services to our business users including business analysis and quality assurance, in support of strategic and tactical planning of systems features / functionality as well as day to day business operations. Your Role Accountabilities BUSINESS ANALYSIS/PROJECT MANAGEMENT Analyze and prioritize business requirements, creating detailed functional designs that align with business goals and technological capabilities. Develop user stories and process flows to support the design and development of Salesforce solutions for our clients. Work closely with stakeholders to understand their needs, capturing detailed requirements for enhancements and new functionalities. Work closely with IT stakeholders to understand specs, system communications and design flows to integrate other WBD applications with Salesforce Develop and customize applications on Salesforce Force.com platform with Apex & Visualforce and develop Restful APIs & SOAP APIs for complex integration with external enterprise application Executing configuration, support, maintenance, improvement, Deployments, release, security, and development of our Salesforce sales cloud platform Serving as primary system administrator for the Salesforce Sales Cloud environment with 100+ users Acting as the liaison between our users, vendors and the application development teams, ensuring clear communication and effective project execution. Ensure compliance with WBD’s Software Development Lifecycle documentation and mandated compliance requirements for all application changes/upgrades Manage the backlog of user stories and product enhancements, prioritizing based on business impact. Stay updated with Salesforce releases, identifying how new features and capabilities can be leveraged within the organization. QUALITY ACCEPTANCE/TRAINING Facilitate the implementation and acceptance of new functionalities through detailed planning and rigorous testing. Prepare and document requirements, project plans, test plans, and training materials. Train business users across multiple departments, improving adoption and understanding of the Salesforce platform. BUSINESS SUPPORT Provide ongoing support and system enhancements to continually meet business needs. Deliver support to end users in the organization on how to use the software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting systems and software for internal customers, such as operations, development, and business units Handling basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks Qualifications & Experiences 3-5 years of prior experience in a related field Bachelor’s degree in Computer Science, Business Administration, or a related field. Deep understanding of Salesforce CRM platforms and ecosystem. Experience as a Salesforce.com administrator, developer or consultant; Experience in CI/CD technologies related to Salesforce development; Experience in working in an agile environment across multiple projects Proven ability to design and implement new processes and facilitate user adoption Advanced English Broad knowledge and experience in the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Ability to assess the impact of new requirements on Salesforce Sales cloud platform, all phases of system development lifecycle, including production support, business processes and systems integration Above average skills in data management and data analysis Broad knowledge and experience in Force.com (http://force.com/) (Apex and Visualforce), Java and Lightning. Expert knowledge of Object Oriented (OO) design patterns such as MVC. Extensive experience with HTML and Cascading Style Sheets (CSS). Extensive experience with JavaScript (JS). Enterprise system integration background w/ Web Services. Understanding of Web 2.0 techniques and standards (SOAP and REST). Expertise in design of complex data models and relational database languages (SQL or SOQL) Strong analytical and problem-solving skills with proficiency in documenting workflows and project outcomes. Excellent interpersonal skills with the ability to work collaboratively in a cross-functional team. Strong communication and presentation skills, adept at articulating complex technical concepts to non-technical stakeholders. Work independently under minimal supervision Not Required But Preferred Experience Knowledge of integration between Salesforce and other business systems. Certification as a Salesforce Administrator or Salesforce Business Analyst How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. Show more Show less

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment Job Description Reporting to the Senior Director of SaaS, the Salesforce Developer is responsible for customizing, developing and supporting solutions on the Salesforce and ServiceNow platform. The ideal candidate will strong understanding of the Salesforce.com and ServiceNow platform, and basic to intermediate understanding of integrations, single sign, security, etc. (Informatica, other ETL tools a huge plus), interest and ability to understand the problem to solve, solution design and critical path to develop. The candidate will have exceptional technical, analytical and problem-solving skills and be comfortable interacting with all levels of the organization. We are seeking a self-starter, with a bias towards action, who can recognize and make process improvement recommendations. Responsibilities: Perform day-to-day administration of the ServiceNow system, including making approved changes to forms, tables, reports, and workflows Create and customize reports, homepages, and dashboards in ServiceNow Ensure the ServiceNow platform and tools remain current by performing testing and installation of ServiceNow updates, patches, and new releases Create and configure Business Rules, UI Policies, UI Actions and ScriptsDesign and develop advanced ServiceNow customizations Troubleshoot multiple integrations with ServiceNow and Rally. Manage ServiceNow security by managing roles and access control lists Train personnel in ServiceNow use and processes to include creating supporting documentation including user and training guides Work directly with end users to resolve support issues within ServiceNow Oversee code reviews. Design, develop, configure, test and deploy solutions built on Salesforce platform Responsible for configuration, design, functionality and end-user support of the Force.com platform Implement solutions in an agile environment delivering high-quality code and configuration Develop and manage Workflows, Process Builder, Assignment rules, email templates, and all other declarative and programmatic features. Handle mass imports and exports of data. Customize custom objects, fields, reports, 3rd party apps etc. Manage Users, Profiles, Permission Sets, Security, and other administrations tasks. Lead testing of various functionalities, create test data, test plans and perform feature testing. Demo solutions to users, train and document as needed. Provide on-going support and system administration to quickly fix production issues. Map functional requirements to Salesforce.com features and functionality. Implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. Hands-on Sales cloud, ServiceNow and Salesforce Community experience Have a programming background with the ability to develop custom code using Visualforce/Apex/Lightning/JavaScript to meet user requirements Know when to use out-of-the-box functionality versus custom code We Are Seeking Candidates With: Outstanding listening, analytical, organizational and time management skills. Excellent written and oral communication skills; Demonstrates a high level of diplomacy and professionalism. Strong work ethic, hands-on, with a customer service mentality. Team player, ability to work cross-functionally, self-driven, motivated, and able to work under pressure. Able to work independently and lead projects of moderate complexity. Ability to identify areas for process improvement and recommend/implement solutions Proven creativity and problem solving skills; ability to work around obstacles and solve problems with minimal direction Ability to develop effective relationships with business users, technical staff and executive management Ability to prioritize work and meet deadlines in a fast-paced environment Flexibility with a demonstrated ability to embrace change Bachelor's Degree BA/BS in Computer Science or similar technical degree or equivalent experience 3+ years of hands-on experience developing Salesforce and ServiceNow In-depth knowledge of Salesforce and ServiceNow programmatic features Outstanding listening, analytical, organizational and time management skills. Ability to dig into data, surface actionable insights and demonstrates sound judgement and decision-making skills. A problem-solver at heart. Excellent written and oral communication skills; Demonstrates a high level of diplomacy and professionalism. Strong work ethic, hands-on, with a customer service mentality. Team player, ability to work cross-functionally, self-driven, motivated, and able to work under pressure Extensive experience in using Data Loader and other data loading tools Additional background in SeviceNow, Community, CPQ, Marketo and other integrations a plus Experience using MS Excel and Database modeling Ability to work independently and be proactive Be able to work under pressure, multi-task, manage changing priorities and workload Additional Information The recruitment process includes online assessments as a first step. We send them via e-mail, please check also your SPAM folder. We work from Pune office 4 times a week Qualifications We are seeking candidates with: Outstanding listening, analytical, organizational and time management skills. Excellent written and oral communication skills; Demonstrates a high level of diplomacy and professionalism. Strong work ethic, hands-on, with a customer service mentality. Team player, ability to work cross-functionally, self-driven, motivated, and able to work under pressure. Able to work independently and lead projects of moderate complexity. Ability to identify areas for process improvement and recommend/implement solutions Proven creativity and problem solving skills; ability to work around obstacles and solve problems with minimal direction Ability to develop effective relationships with business users, technical staff and executive management Ability to prioritize work and meet deadlines in a fast-paced environment Flexibility with a demonstrated ability to embrace change Bachelor's Degree BA/BS in Computer Science or similar technical degree or equivalent experience 3+ years of hands-on experience developing Salesforce and ServiceNow In-depth knowledge of Salesforce and ServiceNow programmatic features Outstanding listening, analytical, organizational and time management skills. Ability to dig into data, surface actionable insights and demonstrates sound judgement and decision-making skills. A problem-solver at heart. Excellent written and oral communication skills; Demonstrates a high level of diplomacy and professionalism. Strong work ethic, hands-on, with a customer service mentality. Team player, ability to work cross-functionally, self-driven, motivated, and able to work under pressure Extensive experience in using Data Loader and other data loading tools Additional background in SeviceNow, Community, CPQ, Marketo and other integrations a plus Experience using MS Excel and Database modeling Ability to work independently and be proactive Be able to work under pressure, multi-task, manage changing priorities and workload Additional Information The recruitment process includes online assessments as a first step. We send them via e-mail, please check also your SPAM folder. We work from Pune office 4 times a week Show more Show less

Key Responsibilities Salesforce Implementation & Configuration: Implement and configure Salesforce Sales Cloud and Service Cloud solutions tailored to client requirements. Customize Salesforce applications using Flows, validation rules, and other declarative tools. Design and manage data models, including objects, fields, relationships, and schema structures. Familiarity and hands on with basic Apex. Visualforce and/or Lightning Components is a plus. Client Consultation & Requirement Gathering: Assist senior consultants in engaging with key client stakeholders and end-users to gather and confirm business requirements. Participate in discovery sessions and document client needs under supervision. Support the analysis of business processes to identify areas for improvement. Project Collaboration & Delivery: Actively collaborate with project teams to ensure timely completion of configuration tasks and adherence to project deadlines. Participate in project planning, status meetings, and provide regular updates on progress. Process Optimization & Best Practices: Analyze existing business processes and recommend improvements to enhance efficiency and effectiveness. Stay updated with Salesforce best practices and platform updates to provide innovative solutions. Experience Cloud & CPQ (Preferred): Assist in the setup and customization of Experience Cloud sites to enhance customer and partner engagement. Support Salesforce CPQ implementations, including product configurations, pricing rules, and quote generation processes. Training & Support: Conduct training sessions and create documentation to support user adoption. Provide ongoing support and maintenance for implemented Salesforce solutions. Qualifications Experience: 1-3 years of hands-on experience with Salesforce Sales Cloud and Service Cloud implementations. Experience with Experience Cloud and Salesforce CPQ is advantageous. Technical Skills: Proficiency in creating and managing Salesforce Flows. Solid understanding of Salesforce data models and schema design. Familiarity with Apex, Visualforce, and Lightning Components is a plus. Certifications: Required: Salesforce Certified Administrator, Salesforce Platform Developer I, Salesforce Certified Sales Cloud Consultant and/or Service Cloud Consultant. Good to have: Salesforce Certified CPQ Specialist, Salesforce Certified Experience Cloud Consultant. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Active listener with the ability to think strategically and contribute to solving business problems. Strong time management skills with the ability to prioritize tasks, use initiative, and be self-directed to meet deadlines.

What you'll do Experience with Salesforce platform production deployments working in an agile methodology environment. Experience in CI/CD Tools (Bitbucket, Git, Sourcetree, Bitbucket, Jenkins, Copado, Flosum). Ensure all Salesforce updates made seamlessly move from development through staging to production. Environment Management Tools, Salesforce Dev Sandbox provisioning and deployments. Experience maintaining customer/partner master data. Proven experience with business process optimization Thorough understanding of salesforce system limits to build at scale. Drive resolution of issues related to the Salesforce.com platform. Remain current on Salesforce.com best practices and technologies. Understanding of Salesforce backup tools Excellent verbal and written communication Excellent interpersonal and collaboration skills Positive attitude and team player mentality What you'll bring Salesforce.com Certification Thorough knowledge of Salesforce security framework profiles, permission sets, OWD, role hierarchy, sharing settings etc. Experience in working on workflow, process builder, approval, lightning flow, report & dashboards configurations. Understanding of Apex, Visualforce, and JavaScript capabilities Good Knowledge of any scripting language like PowerShell, Python, Bash/Shell scripting will be preferred. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Overview The purpose of the Salesforce Solution Architect is to provide Architecture and Design thought leadership and guidance to complex Salesforce implementations. The candidate will collaborate with a variety of stakeholders (business partners, delivery leads, scrum masters and technical peers) to ensure that maximum value is delivered to the business and the platform is robust. The candidate must demonstrate progressive technical leadership in the full life cycle of the software development environment. Additionally, the role will be critical to build internal knowledge of the technical solution being built and maintain continuity as SI resources roll off. Responsibilities Work with Sector Delivery leads, Product Managers to transform new requirements into best practice led Salesforce architecture and design. Work directly with stakeholders to design/govern highly usable, scalable, extensible, and maintainable Salesforce solutions. Create high level architecture/design documents which leverage Salesforce best practices and PepsiCo standards. Deal with ambiguous problems, take responsibility for finding solutions, and drive towards simple solutions to complex problems. Troubleshoot key implementation issues and demonstrate ability to drive to successful resolution. Use deep business knowledge of Salesforce products to help assist with estimation for major new initiatives. Contribute to CoE building activities by creating reference architectures, common patterns, data models and re-usable assets that empower our stake holders to maximize business value using the breadth of the Salesforce solutions available, also harvesting knowledge from existing implementations. Evangelize and educate internal stakeholders about Salesforce technology (e.g. CoPs, Workshops, or Conferences). Qualifications Bachelors degree in information technology, Computer Science, MIS, Business, or similar field. 14+ years of overall IT experience with a demonstrated track record of major solution design/architecture contributions in a large enterprise. At least 8 -10 years of experience with Salesforce.com which includes prior experience customizing Salesforce using apex classes/triggers, LWCs, Lightning as well as Integration technologies (such as SOAP or REST). Atleast 4 years of experience as a Salesforce Architect/Technical lead Experience with Salesforce Sales Cloud and Service Cloud (application design, architecture and development). Agile delivery experience. Strong Oral and Written communications skills Preferred Experience with CG Cloud Active Salesforce Developer or Architect Certification

Skills required • Minimum2+ years experience in Salesforce Development • Minimum 1.5+ years experience in Lightning Web Components • PD1 certification is mandatory. Other related certifications – good to have. Technical Skills • LWC, Apex, Visualforce Page, Aura Framework, CSS frameworks, Java Scripting, JQuery, and Lightning platform capabilities and limitations. • Knowledge of different salesforce products and their editions, • Should have business acumen, take initiative and be self-driven • Skills in implementation in multi geographies would be an added advantage • Industry experience in relevant functional areas of having handled key business processes over and above analytics experience would be an added advantage • 2+ years of experience functioning as Salesforce.com for Enterprise edition or higher • Solid understanding of system architecture and system design (SFDC /CRM and Force.com) is required • Experience in integrating enterprise applications with other API enabled Busines Systems (i.e., Salesforce.com, NetSuite, Jira, Microsoft Office 365, Eloqua/ other • Marketing solutions etc.), is a plus • Visual Force and Sites page development • Experience with technologies integral to Salesforce.com including: HTML/XHTML.

Job Description: Salesforce development experience, with 5 + years in OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures). Strong knowledge of Apex, LWC, Flows , and Salesforce configuration . Hands-on experience with REST/SOAP API integrations and external system connectivity. Familiarity with Salesforce Industries (Vlocity) data models is an added advantage. Proficient in using Git, CI/CD tools , and working in Agile environments . Salesforce OmniStudio Developer certification preferred. Strong problem-solving, communication, and client-interaction skills. Ability to deliver scalable, reusable, and performant Salesforce solutions

Location: Bangalore, Gurgaon & Mumbai Desired Technical Experience Minimum 10 years of experience in architecture design and implementation of enterprise software solutions. Of that at least 5-6 years of experience in designing and delivering complex, high volume, enterprise wide solution on Salesforce. Deep knowledge and expertise across the solution set of salesforce Sales, Service, Marketing and AI. Strong knowledge of the Salesforce platform – force.com, Apex, LWC, Integrations. Has directly contributed to large project wins by leading the presales effort and interaction with clients. Successful deliveries of large, complex salesforce programs spanning multiple solutions, integration and deployments. Creation of IP, Solution accelerators and other innovative solutions on Salesforce that’s helped win business or successfully deliver projects.