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10.0 - 14.0 years
0 Lacs
maharashtra
On-site
You are a Senior Salesforce Administrator at Infinx Healthcare, responsible for leading the administration, enhancement, and governance of the Salesforce platform. In this role, you will support cross-functional teams across Sales, Customer Success, Marketing, and Finance to drive efficiency through automation, ensure data quality, and enable scalable business growth. Your key responsibilities include managing user and license administration, platform configuration, sandbox environments, proactive maintenance, DevOps support, business process enablement, user engagement, data quality improvements, integration oversight, documentation, and governance. To excel in this role, you must have at least 10 years of hands-on Salesforce Administration experience, possess a Certified Salesforce Administrator designation, and ideally additional certifications such as Advanced Administrator and Platform App Builder. A Bachelor's or Postgraduate degree in Computer Science, Information Systems, or a related field is required. You should have expertise in utilizing AI in day-to-day operations, a strong understanding of Salesforce platform capabilities, experience with Salesforce Products, Pricebook, Quote, Order configuration, and automation, proficiency in Apex code and triggers, and knowledge of Data Cloud and Agentforce. Strong analytical, problem-solving, and troubleshooting skills are essential, along with effective stakeholder management and excellent written and verbal communication skills in English. Desirable skills include being an active contributor to the Salesforce community, a passion for continuous learning and innovation, and familiarity with healthcare industry workflows and regulatory needs such as HIPAA and PHI.,
Posted 2 days ago
10.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Senior Salesforce Administrator Infinx Healthcare Location: Mumbai/Hyderabad (Preferred: Mumbai-based candidates with overlap with US time zone ET/CT) Department: Marketing (Revenue Operations) Experience: 10+ years Employment Type: Full-Time Reports To: Director of Marketing Position Summary We are looking for a Senior Salesforce Administrator to lead the administration, enhancement, and governance of our Salesforce platform. This role is crucial in supporting cross-functional teams across Sales, Customer Success, Marketing, and Fin riving efficiency through automation, ensuring data quality, and enabling scalable business growth. Key Responsibilities Salesforce Platform Management Own user and license management: creation, deactivation, role assignment, profiles, permission sets, public groups, OWD, and sharing rules. Perform platform configuration: Flows, assignment rules, approval processes, custom fields, page layouts, record types, dynamic layouts, apps, quick actions, custom settings, mobile admin, dashboards, and reports. Manage and optimize sandbox environments. Execute proactive maintenance: security audits, Optimizer usage, health checks, and platform updates. Development & Release Support Support DevOps and release management processes: plan and deploy configuration changes via change sets or third-party tools (e.g., Gearset, Copado). Understand and troubleshoot basic Apex code and triggers, in collaboration with development teams. Business Process Enablement Gather business requirements and translate them into scalable Salesforce solutions. Identify and promote underutilized features to improve user workflows and platform ROI. Create and maintain a clear Salesforce roadmap in collaboration with key stakeholders to ensure a seamless and effective implementation. User Engagement & Adoption Manage support ticket escalations and resolve user issues. Lead onboarding and continuous training for end-users and business teams. Communicate platform changes and enhancements across the organization. Monitor and improve user adoption metrics. Data & Integration Oversight Drive data quality improvements through automation, validation rules, and standardization processes. Manage third-party integrations, including: HubSpot (Marketing) ZoomInfo (Lead Enrichment) Zoom (Meetings) PandaDoc (eSignature/Documents) DataGroomr And other revenue cyclefocused platforms used by Sales, Marketing, and Finance teams. Documentation & Governance Maintain detailed technical and end-user documentation. Ensure best practices in change management, governance, and platform design. Required Qualifications 10+ years of hands-on Salesforce Administration experience , with a strong command of Sales Cloud. Certified Salesforce Administrator . Additional certifications are highly preferred: Advanced Administrator Platform App Builder Bachelor&aposs or Postgraduate degree in Computer Science, Information Systems, or related field. Required Skills & Attributes Use of AI in day-to-day operations, including integrating AI in Salesforce Open to learn and implementing new go-to-market revenue strategies and practices In-depth knowledge of Salesforce platform capabilities (Sales, Service, Marketing, and related features and functionality). Experience with Salesforce Products, Pricebook, Quote, Order configuration, and automation. Experience with Salesforce DevOps tools and release management. Excellent knowledge of Apex code and triggers. Working knowledge of Data Cloud and Agentforce. Strong analytical, problem-solving, and troubleshooting skills. Effective stakeholder management and the ability to translate business needs into technical solutions. Exceptional written and verbal communication skills in English. Experience in end-user training, support, and enablement. Experience in technical documentation and change control. Desirable Skills Active contributor to the Salesforce community. Demonstrates a passion for continuous learning and innovation in platform capabilities. Familiarity with healthcare industry workflows and regulatory needs (e.g., HIPAA, PHI). Show more Show less
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Black Duck Software, Inc. is dedicated to assisting organizations in building secure, high-quality software to minimize risks and enhance speed and productivity. As a recognized leader in application security, Black Duck offers SAST, SCA, and DAST solutions that empower teams to efficiently identify and resolve vulnerabilities and defects in both proprietary code and open source components. By leveraging a combination of cutting-edge tools, services, and expertise, Black Duck enables organizations to optimize security and quality in DevSecOps and throughout the software development life cycle. We are currently looking for a proficient and experienced SFDC Certified Administrator & Production Support to join our team. In this role, your primary responsibility will be to deliver top-notch support to end-users by troubleshooting issues, maintaining system integrity, and collaborating with stakeholders to address operational challenges related to Black Duck's core enterprise applications. While this position is not focused on development, it necessitates hands-on proficiency in Salesforce and NetSuite applications, problem-solving abilities, and effective communication skills. As a member of the Enterprise applications team, you will have the opportunity to work in a collaborative and innovative environment where your contributions will directly impact global business operations. **Role Responsibilities:** **Application Support & Troubleshooting:** - Serve as a Tier 2 support resource for resolving escalated issues with Enterprise Applications including Salesforce (SFDC), Boomi, and NetSuite applications. - Debug and troubleshoot Salesforce Flows, Apex code, and other configurations to pinpoint and resolve root causes of issues. - Collaborate with multiple development teams to address and resolve production issues related to system integration, including troubleshooting complex challenges involving REST API, system permissions, and other integration components. **SQL & Database Troubleshooting:** - Write and analyze complex SQL and SOQL queries to identify data inconsistencies or issues. - Possess a strong understanding of relational databases and data models in Salesforce, NetSuite, and other integrated applications. **NetSuite Administration & Support:** - Provide support for NetSuite UI issues and perform general administrative tasks. - Troubleshoot integration or data discrepancies related to NetSuite. **System Administration:** - Install and manage SFDC packages, perform data imports/exports, and configure system settings. - Analyze integration failures and data exchange issues. - Support ongoing Salesforce administration tasks such as updating user permissions and creating new users. **Customer & Stakeholder Communication:** - Act as the main point of contact for business users, ensuring clear and effective communication regarding issue resolution. - Explain technical issues in a non-technical manner to business users. - Manage end users" expectations to ensure high customer satisfaction. **Documentation:** - Create detailed user stories in Jira to facilitate efficient issue resolution by the development team. - Maintain comprehensive documentation for troubleshooting processes, known issues, and resolutions. **Required Qualifications:** - Prior experience in customer service or helpdesk support. - Excellent verbal and written communication skills to interact effectively with business users and technical teams. - Ability to manage SLAs, track tickets, and ensure timely issue resolution. - Strong analytical skills to troubleshoot and debug production issues efficiently. - SFDC Administrator Certification is mandatory. - Proficiency in Salesforce administration, APEX code, and SFDC data structures. - Ability to write and analyze complex SQL queries and understand relational databases. - Expertise in SFDC Flow Automation. - Familiarity with REST API concepts. - Extensive knowledge of Salesforce Communities and their configuration. - Experience working with Jira or similar tools for creating detailed user stories. **Preferred Qualifications:** - Experience supporting enterprise-level applications in a fast-paced environment. - Platform Developer Certification. - Experience working with CPQ. - Familiarity with NetSuite, including basic navigation and key functionality. - Understanding of ServiceNow or similar IT service management tools for incident tracking. Join Black Duck Software, Inc. and be a part of our dynamic team where your expertise will make a significant impact on our global business operations.,
Posted 3 days ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
You will be responsible for Salesforce Testing for our client in Mumbai. The ideal candidate should have 4 to 7 years of experience in Salesforce testing methodologies and best practices. You should have hands-on experience with test automation tools such as Selenium, Java, and API testing using RESTful services. Experience in testing Lightning Web Components (LWC) and Apex code is required. A strong understanding of Salesforce terminology, configurations, workflows, and process builders is essential. You should also have experience with API testing tools for Integration testing and knowledge of defect tracking tools and test management systems. Understanding Agile testing practices, strong analytical and problem-solving skills, excellent documentation, and communication abilities are crucial for this role. You should possess expertise in Manual Testing, Test Automation, Salesforce Platform Knowledge, and API Testing. Experience in testing data migration and integration scenarios is a plus. It would be beneficial to have Salesforce Platform App Builder or Administrator Certification and an understanding of CI/CD pipelines and DevOps practices. Candidates with a background in Financial Institutions are preferred. If you meet the requirements and are an immediate joiner, please share your resume to bhavani.karuppaiah@qmail.quesscorp.com.,
Posted 3 weeks ago
7.0 - 12.0 years
2 - 2 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Skill Salesforce Configuration, Customization (Visualforce, Apex Class, Apex Trigger, Asynchronous Apex (Batch, Future, Schedule, Queueable), Aura Component, Lightning web component), Integration (SOAP and REST), Reporting, Salesforce Security 1. Apex Coding 4 years 2. Aura Components / Lightning Components – 2 years minimum 4. Integration knowledge – Basic 5. LWC – 1 year 6. Sales Cloud – 3 years 7. Community Cloud – Basics we need 7+ years of exp profile. Need to be technically strong in Salesforce platform. proficient in Apex/LWC good to have Vlocity and Omnistudio skills Can you share Senior profile 7 or Candidate should be covering below key area in Interveiw Salesforce knowledge (standard) of Sales and Service Cloud Salesforce Security Model Integration with external systems and authentication mechanisms Apex & trigger ( Asynchronous Apex process) LWC & Aura SOQL Few scenario-based questions like Pagination in LWC, How to sync Salesforce Data in External System, etc,.Role & responsibilities Preferred candidate profile
Posted 3 weeks ago
4.0 - 7.0 years
8 - 11 Lacs
Kolkata, Pune, Chennai
Work from Office
Location: Remote / Pan India- Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai About the Role - The selected candidate will be responsible for writing high- quality APEX code to validate the efficiency of their LLM (Large Language Model). The company has established itself as a dominant player in the I.T. industry and a leading Internet media giant. Key Responsibilities: Write efficient, readable, reusable, and maintainable APEX code. Ensure adherence to Salesforce security and data integrity best practices. Participate in code reviews to ensure compliance with code quality standards. Manage integrations with external APIs and third-party applications. Interact with LLM systems by asking questions based on open-source datasets, verifying outputs, and providing feedback. Required Skills: 4+ years of Salesforce development experience, with a strong focus on APEX, Lightning Components (Aura), LWC, and VF pages. Salesforce certifications: PD1 (Platform Developer I) required, PD2 (Platform Developer II) is an asset. Strong understanding of Salesforce APIs, integration patterns, and best practices. Excellent spoken and written English communication skills. Proficiency in tackling algorithmic problems. Bachelor's/Masters degree in Engineering, Computer Science, or equivalent experience. Salesforce development with a strong focus on APEX, Lightning Components (Aura), LWC, and VF pages. Strong understanding of Salesforce APIs and integration patterns. Proficiency in tackling algorithmic problems.
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
Pune, Maharashtra, India
On-site
Skills: Design & implement APIs and web-based interfaces utilizing Apex code, Web Services, etc Adhere to best practices and standards while developing salesforce applications. Prepare technical design/specification documents from the business requirement. Work closely with the Architecture team, Platform Engineers, implementation partners, 3rd party vendors, and other technology teams. Ensure on-time delivery of the tasks assigned with high quality and standard. Salesforce Sales cloud and PD 1 / 2 Certifications are desired. Responsible for developing and supporting customized and standard solutions that support business requirements and drive key business decisions. Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement. Seek out ways to utilize SFDC to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace. Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code. Mandatory Skills: Candidate should have working experience as Salesforce developer providing customization, development, enhancement and support for Saleforce.com CRM Applications Strong experience with APEX APIs, APEX Triggers, Visual force, Chatter, Apex Data Loader, etc., Solid understanding of and detailed experience with Salesforce.com architecture and API Detailed experience writing Visualforce and Apex classes and triggers, Queueable apex. Should have exp in flows, process builders. Must have hands on experience on Lightning web components (LWC). Experience with Sales Cloud, Service Cloud, Community Cloud Experience using Salesforce data tools. Strong understanding of relational databases Demonstrative success with multiple Salesforce.com integration projects Experience integrating Salesforce.com with other applications via real-time, batch, sync/async. Experience with scripted data loader, web services, cloud or on-premises middleware and other enterprise integrating technologies. Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users.Role & responsibilities
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Skills: Design & implement APIs and web-based interfaces utilizing Apex code, Web Services, etc Adhere to best practices and standards while developing salesforce applications. Prepare technical design/specification documents from the business requirement. Work closely with the Architecture team, Platform Engineers, implementation partners, 3rd party vendors, and other technology teams. Ensure on-time delivery of the tasks assigned with high quality and standard. Salesforce Sales cloud and PD 1 / 2 Certifications are desired. Responsible for developing and supporting customized and standard solutions that support business requirements and drive key business decisions. Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement. Seek out ways to utilize SFDC to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace. Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code. Mandatory Skills: Candidate should have working experience as Salesforce developer providing customization, development, enhancement and support for Saleforce.com CRM Applications Strong experience with APEX APIs, APEX Triggers, Visual force, Chatter, Apex Data Loader, etc., Solid understanding of and detailed experience with Salesforce.com architecture and API Detailed experience writing Visualforce and Apex classes and triggers, Queueable apex. Should have exp in flows, process builders. Must have hands on experience on Lightning web components (LWC). Experience with Sales Cloud, Service Cloud, Community Cloud Experience using Salesforce data tools. Strong understanding of relational databases Demonstrative success with multiple Salesforce.com integration projects Experience integrating Salesforce.com with other applications via real-time, batch, sync/async. Experience with scripted data loader, web services, cloud or on-premises middleware and other enterprise integrating technologies. Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users.Role & responsibilities
Posted 1 month ago
5.0 - 10.0 years
3 - 6 Lacs
Chennai
Work from Office
5 years of experience as a Salesforce Developer, with a strong proficiency in Apex code, Visual force pages, and Lightning Components. Salesforce Platform Developer II certification is required; additional certifications such as Salesforce Certified Administrator and Salesforce Certified Platform App Builder are a plus. Extensive experience with Salesforce configuration, customization, and integration using Salesforce APIs, REST, SOAP, etc. Solid understanding of Salesforce data model, security model, and governor limits. Experience with Agile development methodologies and tools such as Jira. Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Self-motivated and proactive with a strong commitment to continuous learning and professional development.
Posted 1 month ago
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