As the Category/Merchandising Head at AEL or Group Companies, your primary responsibility will be to develop and implement a category plan in alignment with the organization's strategic objectives. You will work closely with business units to ensure the successful execution of category plans, key account management, brand alliances, and seller relationship management. Your key responsibilities will include building and maintaining relationships with new sellers and brands to enhance customer experience, managing product assortment, pricing, and inventory to meet sales and margin targets. You will also be responsible for identifying market trends, launching new products, negotiating with vendors, and ensuring product quality and availability. To excel in this role, you should possess strong communication skills, a deep understanding of business dynamics, and demonstrated experience in category management and merchandising. Experience in the building material manufacturing sector will be beneficial. You should have expertise in driving pricing, shelving, marketing, and promotions to maximize product visibility and appeal to customers. With a master's degree or MBA preferred and 10 to 15 years of relevant experience, you will lead the department by overseeing product life cycle management, catalog quality management, and opportunity analysis. Your ability to exceed volume and profit goals through effective partnerships and optimal product quality will be crucial for success in this role. If you are a dynamic professional below 45 years of age with a passion for driving category growth and delivering value to business units, this position offers a challenging opportunity to showcase your skills and contribute to the company's success. The salary range for this position will be as per company policy.,
As a creative and customer-focused Modular Kitchen and Wardrobe Designer at KWART, you will be a valuable member of our retail showroom team. Your primary responsibility will be to engage with customers, understand their requirements, and design customized solutions for their modular kitchen and wardrobe needs. Your passion for interior design and ability to interact effectively with customers will play a crucial role in this position. Key Responsibilities You will meet with customers to gain insights into their preferences and requirements for modular kitchens and wardrobes. By demonstrating product displays and assisting customers in selecting designs and finishes, you will ensure a seamless customer experience. Planning site visits to understand spatial requirements and taking accurate measurements will be essential for designing functional and aesthetic solutions within budget constraints. In addition to customer engagement, you will collaborate with the Product Manager, Field Sales team, Installation and service team, and other store members to ensure customer satisfaction and achieve store targets. Building strong relationships with customers, addressing their inquiries, and following up on design proposals will be key aspects of your role. You will also negotiate and finalize customer orders by obtaining formal sign-offs on drawings, specifications, and estimates. Showroom Management will be another crucial aspect of your role, where you will maintain all showroom displays in a presentable condition. Proper filing and backup of drawings and estimates will be necessary for efficient operations. Qualifications To excel in this role, you should possess a Degree or Diploma in interior designing from a reputable institution. Proficiency in design software like AutoCAD, SketchUp, or similar tools is required. Experience with iMOS software will be advantageous. A minimum of 3-4 years of relevant experience in kitchen and wardrobe design, preferably in a retail setting, is a must. Your strong communication skills, good personality, and ability to interact effectively with customers will be critical for success in this role.,
You are looking for a result-oriented and dynamic Industrial Product Designer to develop panel-based furniture concepts, focusing on creating innovative and functional kitchen and wardrobe solutions. The ideal candidate should possess a keen eye for creative designs that are aesthetically appealing, functionally stable, high quality, and commercially viable product solutions. Your responsibilities will include conceptualizing product designs by studying market trends and user needs. You will be designing products that align with brand aesthetics and values, ensuring they are not only functionally stable and visually appealing but also commercially viable for customization based on customer demand. Selecting suitable materials, finishes, and hardware to meet design and functional requirements will also fall under your purview. Additionally, you will oversee the development of physical prototypes to test design concepts and prepare detailed design specifications, drawings, and documentation for production, along with creating detailed 3D models and realistic renderings for cataloguing purposes. Collaboration is key in this role, requiring you to work closely with the product manager, sales team, installation team, vendors, and other stakeholders. You will also be responsible for defining quality standards and ensuring that the final products meet these standards while also managing costs within the set budget. Staying updated with market trends and competitors" offerings will be essential to drive design innovation. Therefore, you should hold a degree in Industrial Design or Product Design (B-DES) and demonstrate proficiency in design software such as AutoCAD, SolidWorks, Adobe Creative Suite, and 3D modeling. A strong knowledge of manufacturing processes, woodworking, and panel-based furniture materials is crucial, along with the ability to work collaboratively in a team environment. Excellent communication and presentation skills are required, and a minimum of 5-6 years of experience in panel-based furniture design is preferred for this role.,
As an E-commerce Manager, you will be responsible for overseeing the channel development strategies, architecture, and infrastructure requirements, as well as collaborating with information technology, sales, and operations teams to fulfill e-commerce business strategies. Your main responsibilities will include managing all aspects of the e-commerce business, such as business planning, content strategy and development, promotional campaigns, online marketing, customer service, web analytics, and web technologies. You will develop and implement an e-commerce strategy to enhance website performance, drive sales and conversions, improve customer experience, and maintain the site as a digital flagship destination. Additionally, you will work with the marketing team to improve quality and traffic acquisition, drive innovation, supervise product development, ensure product pricing and offers are updated, create a potential customer base across Indian & International E-commerce platforms, analyze market and consumer data, prepare reports on product stocks, and identify key performance indicators for improvement. You will also be responsible for managing relationships with partners, planning assortment and promotions, leading the merchandising team, utilizing Google Analytics for e-commerce business, preparing and implementing annual and strategic business plans, enriching the online website content, establishing smooth order execution processes, managing B2C e-commerce platforms, and updating product listings. To be considered for this role, you should have an MBA from reputed management institutes, a minimum of 6 to 8 years of relevant work experience in the Retail industry, excellent communication and interpersonal skills, strong analytical and problem-solving skills, ability to work independently and manage tasks effectively, meticulous attention to detail, superior time management skills, experience with Salesforce Commerce, knowledge of UX, Adobe Photoshop, InDesign, Dreamweaver, Google Analytics, ERP, CRM environments, and experience in developing and overseeing digital marketing strategies. Overall, you should be a strategic and creative thinker who can consistently deliver results while adhering to e-commerce and web development best practices and coding standards.,
As an experienced and customer-focused Installation and Customer Service Manager, you are invited to join KWART modular kitchen and wardrobe business. Your role will be crucial in ensuring seamless installation of products and delivering best-in-class customer service throughout the process. Your efforts will play a key role in maintaining the brand reputation for quality and striving for continuous improvement in customer satisfaction. **Key Responsibilities:** - **Installation Management:** - Utilize project management skills to plan and manage kitchen and wardrobe installations efficiently. - Verify working drawings and site conditions before and after orders. - Supervise installation teams, whether third-party or on-role, to ensure quality and timely completion. - Troubleshoot and resolve any issues on-site. - Adhere to all statutory procedures and maintain documentation. - Ensure safety protocols for materials and workers are strictly followed. - Schedule periodic free services for customers. - Address customer complaints promptly and ensure resolutions meet their satisfaction. - Manage installation and service costs within defined budgets. - **Customer Service:** - Take charge of projects upon customer signoff. - Serve as the main point of contact for customers post-sales order. - Handle customer inquiries professionally and courteously. - Strive for high customer satisfaction to generate positive feedback and referrals. - Continuously work towards improving the Customer Satisfaction Index (CSI). - **Team Leadership:** - Lead and mentor the installation team. - Provide training, guidance, and counseling to team members. - **Quality Assurance:** - Develop and implement Standard Operating Procedures (SOPs) and quality control processes. - Ensure that quality standards and company requirements are consistently met. - **Reports and Documentations:** - Maintain proper documentation of all drawings, documents, and customer data. - Regularly update customers and stakeholders on site progress. - Share site reports with management periodically. - Issue site completion and handover certificates to customers along with warranty cards. - Certify installation contractor bills. - Educate customers on kitchen usage and maintenance. **Education:** - Graduate or Diploma in Civil Engineering with a minimum of 4-5 years of relevant experience in modular kitchen and wardrobe installation and site management. This role involves a combination of office and on-site work, including travel to outstations as required. Join KWART now and contribute to our commitment to excellence in installation and customer service!,
Role Overview: As the Category/Merchandising Head at AEL or Group Companies, your primary responsibility will be to develop and implement a category plan in alignment with the organization's strategic objectives. You will work closely with business units to ensure the successful execution of category plans, key account management, brand alliances, and seller relationship management. Key Responsibilities: - Building and maintaining relationships with new sellers and brands to enhance customer experience - Managing product assortment, pricing, and inventory to meet sales and margin targets - Identifying market trends, launching new products, negotiating with vendors, and ensuring product quality and availability Qualification Required: - Strong communication skills and a deep understanding of business dynamics - Demonstrated experience in category management and merchandising - Experience in the building material manufacturing sector will be beneficial - Expertise in driving pricing, shelving, marketing, and promotions to maximize product visibility and appeal to customers Additional Details: If you are a dynamic professional below 45 years of age with a passion for driving category growth and delivering value to business units, this position offers a challenging opportunity to showcase your skills and contribute to the company's success. The salary range for this position will be as per company policy.,
As an Industrial Product Designer, you will play a crucial role in developing panel-based furniture concepts, with a focus on creating innovative and functional kitchen and wardrobe solutions. Your creative designs should be aesthetically appealing, functionally stable, and commercially viable. Key Responsibilities: - Conceptualize product designs by studying market trends and user needs. - Ensure that products match brand aesthetics and value. - Design products that are functionally stable, aesthetically appealing, and commercially viable for the market, considering customization demands. - Select suitable materials, finishes, and hardware to meet design and functional requirements. - Supervise the development of physical prototypes to test design concepts. - Create detailed design specifications, drawings, and documentation for production. - Develop detailed 3D models and realistic renderings of product designs for cataloguing. Collaboration: - Collaborate closely with the product manager, sales team, installation team, vendors, and other stakeholders. Quality and Cost Management: - Establish quality standards and ensure that final products meet these standards. - Define costs and adhere to the set budget. Market and Competition Study: - Stay updated with market trends and competitor offerings to drive design innovation. Qualifications: - Degree in Industrial Design or Product Design (B-DES). - Proficiency in design software such as AutoCAD, SolidWorks, Adobe Creative Suite, and 3D modeling. - Strong knowledge of manufacturing processes, woodworking, and panel-based furniture materials. - Ability to work effectively in a team environment. - Excellent communication and presentation skills. - Minimum 5-6 years of experience in panel-based furniture design.,
As a Modular Kitchen and Wardrobe Designer at KWART, you will play a crucial role in our retail showroom team by creating customized solutions for customers" modular kitchen and wardrobe needs. You will interact with customers, understand their requirements, and design solutions that not only meet their needs but also their budgets. Your passion for interior design and customer-focused approach will be key to your success in this role. Key Responsibilities: - Meet with customers to understand their preferences and requirements for modular kitchens and wardrobes. - Demonstrate product displays and assist customers in selecting designs and finishes. - Schedule and conduct site visits for a better understanding of the space and measurements. - Design modular kitchens and wardrobes based on customer interactions, considering space utilization, aesthetics, and budget constraints. - Develop strong relationships with customers, address their inquiries and concerns, and follow up on design proposals. - Negotiate and finalize customer orders, ensuring formal sign off on drawings, specifications, and estimates. Collaboration: - Collaborate closely with the Product Manager, Field Sales, Installation and Service team, and other store team members to ensure customer satisfaction and achieve store targets. Showroom Management: - Maintain all showroom displays in a presentable condition. - Ensure proper filing and backup of all drawings and estimates. Qualifications: - Degree/Diploma in interior designing from a reputable institution. - Proficiency in design software such as AutoCAD, SketchUp, or similar tools. - Working experience with iMOS will be an advantage. - Relevant experience in kitchen and wardrobe design, preferably in an organized retail sector, is essential. - Good personality traits, excellent communication skills, and strong interpersonal skills. - Minimum of 3-4 years of experience in interior design.,
Role Overview: As an E-Commerce Manager, you will be responsible for overseeing the channel development strategies, architecture, and infrastructure requirements. You will collaborate with information technology, sales, and operations teams to fulfill e-commerce business strategies effectively. Key Responsibilities: - Managing all aspects of the e-commerce business, including: - Business planning - Content strategy and development - Promotional campaigns and other online marketing - Customer service - Web analytics and web technologies - Developing and implementing e-commerce strategy to: - Improve website performance - Create technology roadmaps with partners for increased sales and conversions - Enhance customer experience - Continually elevate the site as a digital flagship destination - Working with the marketing team or managing digital marketers to: - Improve quality and traffic acquisition - Driving innovation and best practice implementation by: - Supervising all activities and product development - Ensuring product prices and website offers are updated with quality control - Creating potential customer base, sales, and satisfaction across Indian & International E-commerce platforms, markets, and territories - Analyzing data from market and consumer studies to generate commercial insights - Making proper scheduling of deliveries and coordinating with the delivery team to avoid delays - Preparing reports to check product stocks and identifying key performance indicators for improvement - Managing relationships with partners and ensuring continuous end-to-end integration of the e-commerce business - Planning assortment and promotions, cross-selling attributes, and leading the merchandising team for new initiatives - Hands-on experience with Google Analytics for E-commerce business - Developing and implementing annual and strategic business plans for the online retail business - Ensuring continuous enrichment of online website content, development, and quality assurance management - Building systems and processes for smooth order execution and establishing online retail-specific policies - Managing day-to-day operations of B2C e-commerce platforms, marketplaces, and integrations with key back-end systems - Managing product catalog, updating listings, and supporting e-commerce Manager on campaigns and programs - Coordinating with Marketing, Sales, Supply Chain, and Operations for day-to-day management of the e-commerce platform - Tracking and managing e-commerce platform KPIs - Understanding varying shipping needs and building cross-border shipping solutions - Running seller engagement and training for marketplace sellers - Driving Seller NPS and owning end-to-end seller policies, including communications plan Qualifications: - MBA from reputed management institutes such as IIMs, XLRI, SP Jain, etc. - Minimum 6 to 8 years of relevant work experience, preferably in the Retail industry (FMCG, Retail, E-commerce) - Excellent communication and interpersonal skills (verbal and written) - Strong analytical, data, and problem-solving skills - Experience with Salesforce Commerce, UX, Adobe Photoshop, InDesign, Dreamweaver, and Google Analytics - Knowledge of ERP, e-commerce, Customer Relationship Management environments - Demonstrated experience with design & development of Web Application Components, Templates, Services, and Workflows - Strategic and creative thinker with consistent results delivery. Role Overview: As an E-Commerce Manager, you will be responsible for overseeing the channel development strategies, architecture, and infrastructure requirements. You will collaborate with information technology, sales, and operations teams to fulfill e-commerce business strategies effectively. Key Responsibilities: - Managing all aspects of the e-commerce business, including: - Business planning - Content strategy and development - Promotional campaigns and other online marketing - Customer service - Web analytics and web technologies - Developing and implementing e-commerce strategy to: - Improve website performance - Create technology roadmaps with partners for increased sales and conversions - Enhance customer experience - Continually elevate the site as a digital flagship destination - Working with the marketing team or managing digital marketers to: - Improve quality and traffic acquisition - Driving innovation and best practice implementation by: - Supervising all activities and product development - Ensuring product prices and website offers are updated with quality control - Creating potential customer base, sales, and satisfaction across Indian & International E-commerce platforms, markets, and territories - Analyzing data from market and consumer studies to generate commercial insights - Making proper scheduling of deliveries and coordinating with the delivery team to avoid delays - Preparing reports to check product stocks and identifying key performan
As an experienced and customer-focused Installation and Customer Service Manager at KWART modular kitchen and wardrobe business, your role will be crucial in ensuring seamless installation of products and providing top-notch customer service throughout the process. Your responsibilities will include: - **Installation Management**: - Utilize your project management skills to plan and manage kitchen and wardrobe installations in a timely and efficient manner. - Verify all working drawings and site conditions pre and post-order. - Oversee installation through third-party/on-role installation teams. - Troubleshoot and resolve issues on-site promptly. - Ensure compliance with all statutory procedures and documentation. - Maintain safety standards for materials and workers at the site consistently. - Schedule free periodic services for customers. - Address customer complaints promptly and ensure resolution to their full satisfaction. - Manage installation and service costs within the defined budget. - **Customer Service**: - Take ownership of projects upon customer order signoff. - Serve as the primary point of contact for customers post-sales order. - Handle customer inquiries in a polite and professional manner. - Strive for high customer satisfaction to generate positive feedback and referrals. - Work towards increasing the Customer Satisfaction Index (CSI) continuously. - **Team Leadership**: - Lead and mentor the installation team. - Provide training, guidance, and counseling to the team. - **Quality Assurance**: - Develop and implement SOPs and quality control process documentation. - Ensure that desired quality and company standards are consistently met. - **Reports and Documentations**: - Maintain proper records of all documents, drawings, and customer data. - Regularly update customers and stakeholders on site progress. - Share site reports with management regularly. - Issue site completion and handover certificates to customers along with warranty cards. - Certify installation contractor bills. - Educate customers on the usage and maintenance of kitchens. **Qualifications**: - Graduate or Diploma in Civil Engineering with a minimum of 4-5 years of relevant experience in modular kitchen and wardrobe installation and site management. - This role will require a combination of office and on-site work, including travel to outstations on a case-to-case basis.,
As a candidate for the position, you will be responsible for developing strategies for business development in the Modular Kitchen and Wardrobe industry within the designated territory. Your main focus will be on building relationships with institutional clients and builders to drive sales revenue. Key Responsibilities: - Acquiring Clients: - Identify potential institutional clients, boutique builders, contractors, and interior designers. - Recognize customers who are moving into new flats or constructing their own houses. - Conduct sales presentations and facilitate showroom visits for potential customers. - Understand customer needs, prepare detailed proposals including drawings and estimates, and provide solutions within their budget. - Engage in negotiations and successfully close orders. - Collaborate with the marketing and support teams for necessary materials such as catalogues and samples. - Conducting Market Research: - Keep abreast of industry trends and market conditions, identifying growth opportunities. - Analyze competitor activities and make recommendations to maintain a competitive advantage. - Project Management: - Coordinate closely with the installation team to ensure customers are well-informed throughout the project. - Ensure project delivery aligns with agreed-upon timelines and meets quality standards. - Sales Reporting: - Maintain accurate records of sales activities, client interactions, and revenue projections on a monthly and quarterly basis. - Provide regular reports and updates on institutional and project sales performance, along with timelines. Qualifications: - A graduate with a Management degree is a must. - 5-6 years of experience with a proven sales record in the modular Kitchen and Wardrobe industry is an added advantage. - Strategic thinking and strong analytical skills are essential. In terms of education, a graduate with a Management degree in sales and marketing is mandatory, while an engineering degree would be considered an additional asset.,
As the Category/Merchandising Head at AEL or Group Companies, your role involves creating a category plan aligned with the organization's requirements and implementing it in coordination with the Business Unit (BU) strategy and teams. You will be responsible for maintaining key account management, brand alliances, and seller relationship management. Your key responsibilities will include: - Developing and implementing a category plan in alignment with the BU. - Managing key account relationships, brand alliances, and seller management. - Onboarding and maintaining new sellers and brands to enhance customer experience. - Building assortment, monitoring pricing and inventory according to sales and margin plans. - Identifying trends and onboarding new assortments per seasonal planning. - Leading consumer experience through product quality parameters. - Overseeing buying, merchandising, quality benchmarking, and market intelligence. - Managing vendor relationships, ensuring quality, availability, and negotiating prices. - Balancing product pricing and availability based on demand and seasonality. - Achieving targets related to sales, margin, promo negotiations, and stock planning. - Researching competitors for market understanding and suggesting pricing strategies. - Controlling inventory and ensuring timely product availability. - Developing pricing strategies to provide value to business units. Your work experience and skills should include: - Good communication skills. - Understanding of business dynamics. - Experience in Category Management and merchandising. - Subject Matter Expertise in specific product categories. - Experience in the Building material manufacturing sector. - Product marketing expertise including competitive analysis and trend forecasting. - Product life cycle management and catalog quality management. - Market analysis and achieving volume and profit goals. For this role, a Master's degree, preferably an MBA, is required. The salary range will be as per the company's policy, and the age limit is below 45 years.,