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6.0 - 8.0 years
6 - 9 Lacs
pune
Work from Office
Job Title: Production Support, AS Location: Pune, India Role Description At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency services. Focusing on the Treasurers and Finance Departments of Corporate and Commercial clients and Financial Institutions across the Globe, our Universal Expertise and Global Network allows us to offer truly integrated and effective solutions. You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24x7 support and follows follow the sun model to provide exceptional and timebound services to the clients. Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End To End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives. Our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safeguard any changes being made on our production environment, across all domains at Corporate Bank. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Your key responsibilities Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuous improvement. Escalation, Management, and communication of major production incidents Liaising with development teams on new application handover and 3rd line escalation of issues Application rollout activities (may include some weekend activities) Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Update the RUN Book and KEDB as and when required. Your skills and experience Good experience in Production Application Support and ITIL Practices Very good hands-on knowledge of databases (Oracle/PLSQL etc.), including working experience of writing SQL scripts and queries. Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, tools for automation (RPA, Workload, Batch) Exposure in Kaka, Kubernetes and microservices is added advantage. Experience in application performance monitoring tools Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M) Excellent Team player and People Management experience is an advantage. Bachelor's degree. Master's degree a plus. Previous relevant experience in Banking Domain Cloud services: GCP 6+ years experience in IT in large corporate environments, specifically in the production support. Operating systems (e.g. UNIX, Windows) Understanding on environments - Middleware (e.g.MQ, WebLogic, Tomcat, Jboss, Apache, Kafka etc ) - Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL) Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics. Nice to have: Exposure on Payments domain fundamentals & SWIFT message types Knowledge in Udeploy, Bit bucket Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones. Able to connect, manage & influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently.
Posted 1 day ago
7.0 - 11.0 years
20 - 25 Lacs
pune
Work from Office
Title and Summary Platform ArchitectOverview The Web Platform Engineering team is responsible for the automation, build and configuration of mission critical middleware infrastructure for all web based applications and services at MasterCard. Our team of Engineers are engaged early in the project lifecycle to ensure, along with other vital teams, that the technical design, the final build and configuration of the web infrastructure meets MasterCard's requirements for speed to market, security, sizing, performance, and resiliency. Do you enjoy building mission critical middleware infrastructure? Do you have a high degree of initiative and self-motivation and demonstrate the ability to drive results? Are you passionate about delivering quality? Role In depth understanding of Infrastructure stack including onsoil and cloud architecture In depth understanding of Pivotal Cloud Factory Build and implementation of new middleware components such as JBoss, WebSphere, Tomcat, F5 (BIG-IP), Webseal/ISAM, IIS, Apache, etc. Collaborate with Development teams to discuss, analyze, or resolve application and usability issues and suggest to engage the Technology Engineer for any new requirements which are not defined in standard architecture design document (TAD). Document installation and configuration procedures to allow maintenance and repetition as well as maintaining this documentation. Implement complex security integration utilizing MSSL, mutual authentication, hardware certificates, software certificates, dynamic endpoints, and other security models. Participate in the project's environment shakedown testing and troubleshooting efforts as required. Responsible for project handover to the Web operations team with hand over documentation from a Web infrastructure perspective. All About You Ability to cut across geographies and teams while owning delivery Strong articulation and Influencing skills Advanced knowledge of Internet architecture and project delivery Advance knowledge of load balancers and web application firewalls Intermediate knowledge of JBoss, WebSphere, Tomcat, Apache, WebSeal Intermediate knowledge of VMWare, Storage, Messaging and File Transfer technologies Intermediate knowledge of network and operating system principles Experience with automation Strong communication skills Detailed oriented
Posted 1 day ago
4.0 - 7.0 years
10 - 15 Lacs
vadodara
Work from Office
Title and Summary Senior Software EngineerOverview: Mastercard Franchise and Legal Solutions Program is looking for a high-energy, detail oriented Senior Software Engineer to join team that will be tasked to build a product for Risk Monitoring, Customer onboarding. As a part of an exciting, fast paced environment developing payment solutions in the mobile and e-commerce space, this position will lead software engineering projects, develop high quality software, and deliver enhanced software solutions. Role Develop application logic for a multi-component system of applications. Work with designer and contribute to end to end design of the feature/solution. Ensure final product is highly performant, responsive and of high quality. Deliver completed code on time and with minimal to no defects or failures. Ensure all new logic maintains current unit test coverage standards or higher. Help maintain code quality and enable automation Support testing resources as needed to remediate defects, answer questions and assist with automation tasks. Technically mentor junior members in the team. Actively participate in the agile ceremonies including Daily Scrum, Story Grooming, Sprint Planning, and Retrospectives. Technology Skills Object-oriented design and programming Java, Spring, Spring boot, Microservices REST API development Spring, JPA, Hibernate, RDBMS, Oracle, JDBC Hands-on experience of front-end technology stack like React JS and/or Angular is added advantage Jenkins CI/CD, Sonar integration Tomcat Job Specific Experiences Knowledge with Pivotal Cloud Foundry or any other cloud platform AWS or Azure or GCP is preferred. Experience in delivering secure solutions in Financial Services Sector is preferred. Advanced knowledge and understanding of Software Engineering concepts and methodologies is required. Strong communication skills -- both verbal and written, collaboration skills and organizational skills Ability to quickly learn and implement new technologies, frameworks, tools and support multiple concurrent activities. Ability to adapt to a fast-changing environment.
Posted 1 day ago
3.0 - 5.0 years
5 - 9 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience: 3-5 Years.
Posted 1 day ago
5.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: IBM OpenPages Security. Experience: 5-8 Years.
Posted 1 day ago
3.0 - 4.0 years
5 - 7 Lacs
gurugram
Work from Office
Job Title TGT SOCIAL SCIENCE Experience 4 Yrs GURGAON Description Excellent opportunity as "TGT - SOCIAL SCIENCE" from a well reputed established CBSE affiliated school located near to Sushant Lok -II, Gurgaon. Position: TGT - SOCIAL SCIENCE [F] Salary: 5 - 7 LPA Requirements: B.A B.Ed. Min. 3 - 4 years as TGT - SOCIAL SCIENCE from any reputed school. Should be able to teach Science subjects to 8th. to 10th.classes. In-depth knowledge of the subjects. Excellent communication skills. Tech Savvy. Posted On 16 Aug 2025 Application
Posted 2 days ago
5.0 - 8.0 years
7 - 11 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: WebLogic Admin. Experience: 5-8 Years.
Posted 2 days ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin.Experience: 1-3 Years.
Posted 2 days ago
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Skills required: Should have a 3 - 6 years IT experience out of which a minimum of 1 year of relevant experience/knowledge in the following tool(s): o Development and support of Asset Discovery tool, in particular MicroFocus UCMDB (Universal CMDB) and UD (Universal Discovery) is a must * o Strong knowledge/experience on RestFul API or Python is essential o Experience on UCMDB TQL, Integrations, UD Agent based discovery o Understanding of various discovery modules in UCMDB including cloud discoveries. o Experience on at least one of these tools (Intellij, Git, NodeJS 10 or Maven) is desirable but not essential o Microsoft Windows server administration 2012R2 / 2014 o Microsoft SQL 2014 or above including SSRS / SSIS o Microsoft IIS / Tomcat Apache o Programming language, in particular T-SQL (SP, Functions, complex scripts) Python Batch, VB.net Shell script Should have worked on installation, troubleshooting and administration of UCMDB / UD product. Qualification in ITIL V3 Foundation is desirable but not essential Adaptable and quick learner an advantage Excellent communication and presentation skills Responsibilities: Responsible for production support for the infrastructure service owned by team. Deliver projects to support technical and business solution individually with minimum guidance. Manage and monitor application infrastructure and ensure application infrastructure operate at optimal level. Participate in and respond reliably to user request/query and support on-call. Understand & analyze business requirements and deliver technical solution. Responsible for day to day enhancement, development and operational support of service management application Infrastructure and tools. Provide technical inputs to streamline or automate process and identify risk appropriately. Person should have working knowledge on configuration, application installation, application upgrade, troubleshooting and administration of some of the above products Responsible for deployment of infrastructure for above SM tools and good hands on knowledge on server administration, IIS, Microsoft SQL, SQL Scripting, API and programing language. Responsible for day to day Infrastructure or application upgrade task to meet Evergreening requirements. Ability to write scripts to automate server or application management Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: OpenText uCMDB.Experience: 5-8 Years.
Posted 2 days ago
3.0 - 5.0 years
5 - 9 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: JAX-RS - Java API- RESTful Web Services.Experience: 3-5 Years.
Posted 2 days ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin.Experience: 1-3 Years.
Posted 2 days ago
5.0 - 8.0 years
7 - 11 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: WebLogic Admin.Experience: 5-8 Years.
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Oracle HTTP Server. Experience: 3-5 Years.
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin.Experience: 3-5 Years.
Posted 2 days ago
1.0 - 3.0 years
4 - 7 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebSphere Admin.Experience: 1-3 Years.
Posted 2 days ago
3.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: JAX-RS - Java API- RESTful Web Services.Experience: 3-5 Years.
Posted 2 days ago
2.0 - 6.0 years
7 - 11 Lacs
pune
Work from Office
As a Java Developer, your main responsibilities will involve: Developing new projects and enhancements; Working in teams following agile development practices; Being involved in Development, Continuous Integration and time-boxed iterative development; Participating in design workshops; Performing code reviews and reviews of technical documentation; Owning the full development lifecycle, including the delivery of quality technical materials for each project; Learning new technologies and languages; Your key responsibilities Contribute to all phases of the development lifecycle Write well designed, testable, efficient code Ensure designs are in compliance with specifications Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Your skills and experience As a Full Stack Java Developer your skills will include: Ambitious self-starter mindset who can serve as a strong advocate for our customers. We need proven analytical capabilities, operating system experience (Linux/Windows), and the tenacity to develop ideas. Experience with Java programming language (Java 17 will be a plus) Knowledge with various design and architectural patterns; Experience of Java application servers, ideally Tomcat Mockito and/or any automatic testing framework Experience of relational databases Languages and Frameworks: Java, Spring, Spring Boot, Microservices, React JS/Angular JS, J2EE, Hibernate, Junit, Cloud (GCP, Azure, AWS), Mockito Tools: GIT, Eclipse/IntelliJ, Maven/Gradle, Linux/Unix shell scripting, JMS/MQ, Kafka Database: Postgres (preferred) Oracle Programming language knowledge in Python Utilizing Data Modelling tools, Domain Driven design and a strong knowledge of SQL and advanced data analysis to deliver good quality code within enterprise scale development (CI/CD) Experience with development utilising SDLC tools - Git, JIRA, Artifactory, Jenkins/TeamCity, OpenShift Identify bottlenecks and bugs, and devise solutions to these problems Maintain code quality, organization, and automation Translate application storyboards and use cases into functional applications Design, build, and maintain efficient, reusable, and reliable Java code Ensure the best possible performance, quality, and responsiveness of the applications Nice to have Experience of agile methodologies, ideally Scrum JMS/MQ experience
Posted 2 days ago
2.0 - 6.0 years
6 - 9 Lacs
pune
Work from Office
At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency services. Focusing on the Treasurers and Finance Departments of Corporate and Commercial clients and Financial Institutions across the Globe, our Universal Expertise and Global Network allows us to offer truly integrated and effective solutions. You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24x7 support and follows follow the sun model to provide exceptional and timebound services to the clients. Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End To End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives. Our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safeguard any changes being made on our production environment, across all domains at Corporate Bank. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Your key responsibilities Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuous improvement. Escalation, Management, and communication of major production incidents Liaising with development teams on new application handover and 3rd line escalation of issues Application rollout activities (may include some weekend activities) Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Update the RUN Book and KEDB as and when required. Your skills and experience Good experience in Production Application Support and ITIL Practices Very good hands-on knowledge of databases (Oracle/PLSQL etc.), including working experience of writing SQL scripts and queries. Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, tools for automation (RPA, Workload, Batch) Exposure in Kaka, Kubernetes and microservices is added advantage. Experience in application performance monitoring tools Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M) Excellent Team player and People Management experience is an advantage. Bachelor's degree. Master's degree a plus. Previous relevant experience in Banking Domain Cloud services: GCP 6+ years experience in IT in large corporate environments, specifically in the production support. Operating systems (e.g. UNIX, Windows) Understanding on environments - Middleware (e.g.MQ, WebLogic, Tomcat, Jboss, Apache, Kafka etc ) - Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL) Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics. Nice to have: Exposure on Payments domain fundamentals & SWIFT message types Knowledge in Udeploy, Bit bucket Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones. Able to connect, manage & influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently.
Posted 2 days ago
4.0 - 8.0 years
14 - 18 Lacs
pune
Work from Office
Job Summary: We are seeking an experienced LLM Engineer to design, develop, and deploy AI-powered solutions using Retrieval-Augmented Generation (RAG) pipelines, FastAPI , and LangChain within the healthcare domain . You will play a key role in implementing scalable backend services, document chunking, context injection, vector search, and real-time automation workflows using LLMs hosted on vLLM or MCP servers. Tech Stack: Languages : Python (FastAPI), SQL LLM Orchestration : LangChain, custom RAG modules LLM Hosting : vLLM, MCP servers (Model Context Protocol) Document Processing : Custom chunking, PDF/Word parsers Vector Stores : FAISS, OpenSearch, Qdrant, Chroma Databases : PostgreSQL / MySQL Cloud : AWS (ECS, S3, Lambda optional) Containerization : Docker Task Queues : Celery (optional) Nice to have : Databricks for data enrichment & batch document analytics Good to Have: Experience with Databricks for scalable pre-processing or analytics Frontend integration with React or Streamlit Hands-on with LLM-based automation and document understanding (OCR, ICD/CPT extraction) Roles and Responsibilities Key Responsibilities: Design and implement end-to-end RAG pipelines using LangChain or custom orchestration. Build RESTful APIs using FastAPI to expose LLM-powered features. Develop chunking, embedding, and retrieval logic for clinical documents. Deploy services on AWS ECS using Docker with robust CI/CD. Integrate and query vector stores (FAISS, OpenSearch, or Chroma). Optimize vLLM / MCP server deployments for latency and throughput. Automate repetitive healthcare workflows using LLMs. Create and manage SQL-based databases and schemas. Monitor and log model inference calls, context size, and token cost. Implement authentication, rate limiting, and auditing for production APIs. Collaborate with data scientists, domain experts, and DevOps
Posted 2 days ago
3.0 - 8.0 years
6 - 10 Lacs
mumbai
Work from Office
Primary Skills: * Oracle PL/SQL * Database (Oracle 19c) * Application Servers (Apache Tomcat) Secondary Skills: * Java/J2EE * Spring & Hibernate * Angular (Optional) * ETL (Optional) About The Role : * 3+ years of experience in development with knowledge in banking domain * Onsite and fulltime client facing role as FM Engineer. Requires working on Bank working days including Saturdays (1st & 3rd of month) * Understand product and support * Maintain & troubleshoot applications deployed at client place without having downtime * Handle client queries and support * Coordinate with bank internal team to support various application related activities * Should good understanding of SQL & PL/SQL queries & extract the data based on bank requirements * Promptly report & revert to Bank * Work on Application Enhancements wherever necessary * Deploy Application Enhancements as per the requirements * Manage Application environments * Monitor Application Processes and respond appropriately * Have knowledge on Oracle PL/SQL, Oracle Stored Procedures, Oracle Packages, Oracle Triggers, Oracle Functions and Java, Spring, Hibernate, Angular (Optional) * Have knowledge on REST APIs
Posted 2 days ago
2.0 - 3.0 years
0 Lacs
bengaluru
Work from Office
Experience in Newgen tools (e-Gov, Omnidocs, RMS), Java, JSP, API integration, MVC, OOPS, and web tech (HTML5, CSS3, JS, XML); skilled in JBoss, Tomcat, Oracle, and Postgres
Posted 3 days ago
3.0 - 8.0 years
10 - 14 Lacs
mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Spring Boot, Java Enterprise Edition, Spring Application Framework Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Additionally, you will monitor project progress and make necessary adjustments to keep everything on track, all while fostering a collaborative and inclusive work environment. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Mentor junior team members to help them grow in their roles. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot, Java Enterprise Edition, Spring Application Framework.- Strong understanding of RESTful web services and microservices architecture.- Experience with version control systems such as Git.- Familiarity with cloud platforms and deployment strategies.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 3 years of experience in Spring Boot.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
15.0 - 20.0 years
10 - 14 Lacs
bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Zycus eSourcing Software Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems that apply across multiple teams. With your expertise and leadership, you will contribute to the success of the project and drive innovation in application development. Key Responsibilities Possessing a deep understanding of Zycus functional capabilities across modules (e.g., eProcurement, eSourcing, Supplier Management, Contract Management, Supplier Management, Risk Analytics).Defining the overall technical architecture for Zycus implementations, including integration points with other systems. Aligning, developing and maintaining solution blueprints with business requirements. Proven ability to manage projects, lead discovery and build cycles, and work in a collaborative team environment.Independently drive conversations on requirements from customers; plan, design, implement, test, and document integration processes varying in levels of complexity for integration solution design in Zycus procurement environment. Designing and documenting detailed technical specifications for Zycus configurations. Creating data mapping and migration plans. Developing custom integrations and interfaces.Customize and configure Zycus modules to meet business process requirements. Provide functional guidance to the implementation team.Overseeing successful project management and coordinating with cross-functional teams (business, IT, vendors). Ensuring project deliverables are met on time and within budget.Delivering end user training in S2P processes. Technical Experience Must have a minimum of 12 to15 years of hands-on working experience on at least 2 full lifecycle projects on end-to-end Zycus integration around (ERP/supplier network integration/ catalog/finance and accounting / Master data management / compliance and risk management)Architecting, designing and implementing a robust data model and integration framework between ERP systems (SAP, Oracle etc.) and Zycus modulesUnderstanding of Zycus Functional modulesBasic ERP Domain Knowledge SAP / ORACLE/ MS Dynamics Understanding of Middleware integration MuleSoft, Oracle fusion, BoomiUnderstanding of other procurement suites such as iValua, Coupa, JaggaerDeep understanding of S2P processes is important. Professional Attributes Proven ability to work creatively and analytically in a problem-solving environment.Proven ability to build, manage and foster a team-oriented environment. Multinational exposure is preferred.Desire to work in an information system environmentExcellent communication (written and oral) and interpersonal skills Educational Qualification Bachelor of Engineering, MBA preferredBackground in managing procurement systemsProcurement platform certification essential Additional InformationOpen to travel - short term and long termWillingness to learn new technologies Qualification 15 years full time education
Posted 3 days ago
15.0 - 20.0 years
9 - 14 Lacs
noida
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, and may also explore deep learning, neural networks, chatbots, and image processing technologies. Collaboration with cross-functional teams will be essential to integrate these solutions effectively into existing systems and workflows. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and training sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of cloud-based AI services and deployment strategies.- Experience with deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI solutions. Additional Information:- The candidate should have minimum 7.5 years of experience in Large Language Models.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
9.0 - 14.0 years
30 - 35 Lacs
bengaluru
Work from Office
About The Role Job Title Technical Lead - Mobile Banking Level M6 to M8 Division IT Department Information Technology No of positions 1 Location Mumbai Goregoan Reporting to Mitesh Shah Job Role Project Technical Lead Job Requirement & Responsibility Managing & Execute IT initiatives for Mobile Banking projects Analysis, Managing & Execution of IT initiatives for Solutioning, Implementation, Roll-out & Support for Mobile Banking project Develop strategy to execute short and long term prioritiesin Mobile Banking Space Identify strategies and technologies to enhance the customer experience in mobile space. Project Planning, management, coordination and execution within time and cost constraints Technical & Functional support to business Good Project Management Skills Good Communication Skills Knowledge of various Integration with testing tools and procedures with development and build tools and procedures. Vendor Management Banking & Finance domain knowledge will be advantage Technical Skills: Hands-on experience of JAVA & Spring Boot Having Knowledge of Container Architecture (Docker & Kubernetes) Working Knowledge on Native & Hybrid Mobile Banking Technology like React Native etc Rest API LAMP stack"‹ Messaging Systems Like IBM MQ, Rabbit and Knowledge on JMS a Must Working knowledge on any Mobile Platform Technical knowledge of App server like Apache Tomcat and webserver like Nginx, WAS etc Experience in Oracle PLSQL Hands-on experience of Unix/RHEL OS Educational Qualifications Engineer, IIT Experience Profile 12 to 15 years Salary range: Fixed Variable Target Companies Technology Companies - Infosys, TCS, Cognizant etc. Big Merchant/Aggregator or Payment Companies like Amazon, Flipkart, Phonepe, PAYTM etc,
Posted 3 days ago
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