Job Title: Salesforce Administrator with Sales Cloud and CPQ Location: [Bangalore/Coimbatore/Hybrid/ Remote] - Time: EST time zone Employment Type: [Full-Time / Contract] About the role: Salesforce Administrator with over 5 years of experience managing and optimizing Salesforce environments to support business operations, sales processes, and customer engagement. Proven track record in user management, workflow automation, data integrity, and system customization to drive organizational efficiency. Adept at collaborating with cross-functional teams to translate business requirements into scalable Salesforce solutions. Skilled in leveraging tools such as CPQ, SFDC, DataLoader, and SFDMU, with strong command of SOQL and reporting dashboards to ensure data accuracy and performance insights. Experienced in maintaining system security, managing Data Extensions, and supporting integrations across the Salesforce ecosystem. Technical Skills: CRM & Platform Tools: Salesforce CRM, Salesforce CPQ, Salesforce Marketing Cloud, SFDC, Partner Portal (Digital Experience); Automation & Process Building: Flow Builder, Journey Builder, Automation Studio, Email-to-Case, Queues & Assignment Rules; Data Management & Integration: SFDMU (SFDX Data Move Utility), DataLoader, Talend Open Studio, Data Extensions, SOQL, SQL Queries; Scripting & Customization: AMPscript, SSJS (Server-Side JavaScript), HTML, CSS; Web & Content Tools: Content Builder, Web Studio, Cloud Pages; Integrations & Tools: DocuSign, Slack, SAP, HubSpot. Roles and Responsibilities: Designed and implemented the project database; Configured a new Salesforce instance according to business requirements; Set up security and access controls, including profiles, roles, OWD, sharing rules, and groups; Managed data quality through validation rules, Sales Path configuration, matching rules, and duplicate rules; Configured the existing Partner Portal (Digital Experience); Implemented Service Cloud functionality for tracking IT support issues and equipment requests; Configured Email-to-Case functionality; Created queues and assignment rules; Performed initial data upload from Salesforce to Salesforce using Talend; Prepared data migration plans, including field mapping and migration sequencing; Developed reports and dashboards based on client requirements; Automated processes using Flow Builder; Created custom record types; Integrated Slack with Salesforce; Designed business processes according to client requirements; Participated in regular conference calls with clients and demonstrated system functionality; Delivered solutions, provided customer support, and conducted training sessions; Maintained project documentation and guided the customer team. Why You’ll Love Working With Us: You’ll build automation that makes important processes faster, easier, and more secure. Collaborate with different teams to create solutions that really help the business. Keep learning new skills and grow your career in a supportive environment. Take ownership of key projects that improve security and compliance. Enjoy a flexible, hybrid work environment that values your ideas and effort. Health Insurance, EPFs
Job Title: Endpoint Management Expert (Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Admin, SharePoint/Teams Admin) Location: [Bangalore/Coimbatore/Hybrid/ Remote] Employment Type: [Full-Time / Contract] Department: IT / End-User Computing About the Role :We are seeking a highly skilled Endpoint Management Exper t with deep expertise across Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Administration, and SharePoint/Teams Administration. This role covers comprehensive cross-platform device management including Windows, macOS, iOS, and Android .You will be central to shaping and advancing our endpoint technology landscape by modernizing management processes, securing our hybrid work environments, and driving operational excellence across the digital workplace .From deploying applications and managing devices to enforcing compliance and security policies, you’ll ensure that our users—wherever they are—have a seamless, reliable, and secure experience .Key Responsibilities :Lead the design, deployment, and management of endpoint devices across Windows, Apple, and Android using Microsoft Intun e and related tools .Implement and maintain security policies and threat protection using Microsoft Defende r across all managed endpoints .Develop, automate, and optimize workflows and processes leveraging Power Automat e and Power App s to improve operational efficiency and compliance .Manage and govern data protection, classification, and compliance frameworks using Microsoft Purvie w to ensure organizational and regulatory requirements are met .Administer and support Microsoft Exchange Onlin e, ensuring email service availability, security, and compliance .Oversee configuration, management, and user support for SharePoint Onlin e and Microsoft Team s, driving collaboration while enforcing governance policies .Manage device and application compliance policies, Conditional Access, and access controls in conjunction with Azure AD/Entr a to secure hybrid work environments .Package, deploy, and update enterprise applications using Intune and other deployment technologies .Monitor endpoint health and security posture, proactively identifying and resolving issues to minimize user impact .Collaborate with IT security, networking, and service desk teams to address incidents, implement improvements, and ensure seamless user experience .Maintain detailed documentation of configurations, policies, automation scripts, and workflows .Stay current on Microsoft endpoint management and security technologies and best practices to continuously enhance the organization’s digital workplace capabilities .Essential Skills & Experience :Proven experience designing and implementing JML (Joiner, Mover, Leaver) lifecycle automatio n using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure A D .Strong expertise in Power Automat e for building complex automated workflows, including multi-stage approvals, notifications, and API integrations .Hands-on experience creating Power Apps form s integrated with SharePoint Online and Microsoft Teams to capture structured data using dynamic dropdowns and data validation .Solid knowledge of Microsoft Entra ID (Azure AD ) user lifecycle management, including provisioning, group membership management, license assignment, and access revocation .Experience integrating with third-party HR and recruitment systems such as JobAdde r via APIs to synchronize user data and retrieve unique user identifiers .Familiarity managing license assignments and security group memberships based on user roles, client mappings, and business logic stored in SharePoint or other configuration sources .Ability to generate and manipulate JSON payload s for automated provisioning and API communication .Experience implementing approval workflow s for sensitive or privileged access with multi-level escalation .Strong understanding of audit logging and complianc e, including tracking all JML activities in SharePoint for traceability and reporting purposes .Proficiency in designing email notification flow s targeting HR, IT, line managers, and other stakeholders throughout the JML process lifecycle .Experience working with service account s and adhering to security best practices to ensure least privilege and secure automation execution .Knowledge of email archiving automatio n for mailbox cleanup following leaver events, including compliance with retention policies and email isolation .Familiarity with business processes around user onboarding, role changes, and offboardin g in hybrid cloud environments .Experience building dynamic, configurable system s supporting multiple user types (e.g., Associates, Corporate Users), license types, and client-specific access requirements .Strong collaboration skills to work effectively with HR, IT security, compliance, and business teams to define requirements and deliver scalable solutions .Excellent documentation skills for process workflows, automation designs, and technical configurations .Experience in Endpoint Management, and Device Securit y, with a focus on Microsoft Intun e .Deep technical expertise managing Windows enterprise environments .Proven experience managing and securing macOS, iOS, and Androi d devices using Microsoft Intune (MDM/MAM) .Hands-on experience with application packaging and deploymen t using industry-standard tools and formats (MSIX, MSI, App-V, Win32 apps) .Proficiency in PowerShell scriptin g for automation, policy enforcement, and issue resolution .Strong troubleshooting skills in device connectivity, policy conflicts, and compliance failures .Expertise in Azure A D, Conditional Acces s, Windows Autopilo t, and Microsoft 36 5 tools .Preferred Qualifications :Proven track record designing and implementing Joiner, Mover, Leaver (JML) automatio n using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure A D .Advanced expertise in building complex Power Automate workflow s incorporating approvals, notifications, multi-stage escalation, and API integrations .Hands-on experience developing Power Apps form s integrated with SharePoint Online and Microsoft Teams, with dynamic data-driven controls and validations .In-depth knowledge of user lifecycle managemen t in Microsoft Entra ID/Azure AD, including provisioning, license assignment, group memberships, and access revocation .Experience integrating with third-party HR/recruitment systems (e.g., JobAdde r) using APIs for user synchronization and unique identifier management .Skilled in managing license and security group assignment s based on role, client mappings, and configurable business logic .Proficiency in creating and manipulating JSON payload s for automated provisioning and API communication .Experience implementing and managing approval workflow s for sensitive or high-privilege access requests with robust governance controls .Strong understanding of audit logging, compliance requirements, and traceabilit y, with experience logging JML activities for audit and reporting purposes .Expertise in designing and implementing automated email notification flow s to keep HR, IT, line managers, and other stakeholders informed throughout the user lifecycle .Knowledge of service account managemen t and security best practices to enforce least privilege and secure automation execution .Familiarity with email archiving and mailbox cleanup automatio n to comply with retention policies post-leaver processing .Experience with endpoint management and securit y, including hands-on management of Windows 11, macOS, iOS, and Android devices via Microsoft Intune (MDM/MAM) .Proficiency in application packaging and deploymen t using industry standards and formats .Strong scripting skills, especially PowerShel l, for automation, policy enforcement, and troubleshooting .Deep expertise with Azure AD Conditional Access, Windows Autopilot, and Microsoft 36 5 tools .Excellent troubleshooting skills for device connectivity, policy conflicts, and compliance issues .Proven ability to collaborate effectively across HR, IT security, compliance, and business teams to design and implement scalable, compliant, and user-centric solutions .Strong documentation skills for technical configurations, workflows, and automation designs .Why You’ll Love Working With Us :You’ll build automation that makes important processes faster, easier, and more secure .Work with the latest Microsoft tools like Power Automate, Intune, and Entra ID .Manage devices across Windows, macOS, iOS, and Android for a seamless user experience .Collaborate with different teams to create solutions that really help the business .Keep learning new skills and grow your career in a supportive environment .Take ownership of key projects that improve security and compliance .Enjoy a flexible, hybrid work environment that values your ideas and effort .Health Insurance, EPF s