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4 Antifraud Strategies Jobs

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

You will be responsible for driving the execution of the operational strategy and presenting business updates to critical stakeholders, including senior leadership and external clients. Your role will involve ensuring compliance with operational guidelines and policies. As part of your accountability, you will be expected to quickly identify and articulate issues, collaborate with stakeholders to assess risks, manage activities affecting the production environment, and prioritize resolutions. Additionally, you will play a key role in fostering an inclusive culture by enhancing employee engagement, attracting and developing talent, and applying advanced coaching and mentoring skills to promote professional growth and ensure high-quality service delivery. To excel in this role, you should be skilled in data analysis techniques and capable of interpreting and communicating insights to inform decision-making with senior stakeholders. You should also possess a commercial and growth mindset to thrive in fast-paced environments. Strong interpersonal skills are essential for optimizing relationships and collaboration with stakeholders and cross-functional teams. Your responsibilities will include managing projects, solving problems, and driving continuous improvement initiatives. Moreover, you are expected to have an understanding of cybersecurity controls and anti-fraud strategies to identify and prevent potential threats. A proven track record in enhancing customer experience will be advantageous. Preferred qualifications, capabilities, and skills for this role include knowledge of ISO or Swift message processing or management.,

Posted 1 week ago

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7.0 - 11.0 years

0 Lacs

maharashtra

On-site

You are a strategic thinker passionate about driving solutions in control management. You have found the right team. As a Control Manager within JPMorgan Chase, you will spend each day leading the charge in identifying and mitigating compliance and operational risks. Your role is crucial in enhancing our control environment through innovative solutions and advanced data analysis. You will thrive in a culture of continuous improvement and collaboration, where your skills in stakeholder management and cybersecurity will be highly valued. Join us to make a significant impact on our operations and safeguard our firm's integrity, while elevating your career with opportunities for growth and collaboration in a dynamic team environment. Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks. Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment. Oversee the implementation of anti-fraud and cybersecurity measures, ensuring the protection of our operations and safeguarding against potential risks. Manage a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents. Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations. Required qualifications, capabilities, and skills: - Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience. - Capability to implement anti-fraud strategies and cybersecurity measures to safeguard business operations, ensuring robust control environments. - Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends. - Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents. - Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes. - Strong project management skills and a commitment to operational excellence. - Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency. - Advanced digital literacy for the effective use of digital tools and technologies, coupled with solid market product knowledge to navigate the financial services landscape. Preferred qualifications, capabilities, and skills: - Excellent influence skills for engaging stakeholders and driving organizational change. - Effective mentoring skills to develop team members and foster a culture of continuous improvement. - Competence in quantitative reporting for data analysis and supporting informed decision-making.,

Posted 2 weeks ago

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

Join our team and have a significant impact on the client service teams at JPMorganChase. You will have the opportunity to advance your career by utilizing your skills in control management and data analysis. Become part of a dynamic team that values innovation and collaboration, contributing to the firm's operational efficiency and risk mitigation strategies. As a Client Service Manager within the Custody Middle Office team, you will oversee a diverse team to ensure top-notch service delivery. Your role involves interpreting client needs, spotting trends, and devising innovative solutions. Your expertise in anti-fraud strategies will play a crucial role in protecting both clients and the bank. By driving operational efficiency through strategic planning and process automation, you will enhance service quality. Additionally, your skills in conflict management and stakeholder influence will help in building strong relationships. Lead the client service team in addressing inquiries, processing transactions, troubleshooting issues, and managing complaints. Utilize your advanced conflict management skills to ensure high client satisfaction. Develop and execute strategic plans to improve service center operations, leveraging your proficiency in strategic planning and process automation to boost operational efficiency. Utilize your expert knowledge in anti-fraud strategies to detect and prevent fraudulent activities, safeguarding clients and the bank from potential harm. Identify trends and create innovative solutions to meet client needs. Utilize your advanced market product knowledge and digital literacy to stay ahead of industry developments. Build strong relationships with internal stakeholders and clients. Leverage your advanced influence and internal stakeholder management skills to drive mutually beneficial outcomes. Required Qualifications: - 10+ years of experience in managing customer service teams in a financial institution, focusing on service center operations. - Proven expertise in implementing anti-fraud strategies in a banking environment. - Demonstrated proficiency in strategic planning and process automation, enhancing operational efficiency. - Advanced conflict management skills with experience in resolving complex client issues. - Strong digital literacy with experience in leveraging new technologies to improve operations. Preferred Qualifications: - Extensive experience in the banking or financial services industry, particularly in commercial or investment banking. - Proficient in banking software, systems, and data analytics tools. - Focus on continuous improvement and implementing changes to enhance client experiences. - Ability to engage effectively with diverse clients and use data and tech literacy for innovative solutions. - Experience in mentoring team members and leading projects to achieve client and business goals.,

Posted 1 month ago

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7.0 - 11.0 years

0 Lacs

maharashtra

On-site

Join our team and make a significant impact on our client service teams at JPMorganChase. You'll have the opportunity to grow your career while leveraging your skills in control management and data analysis. Be part of a dynamic team that values innovation and collaboration, and contribute to the firm's operational efficiency and risk mitigation strategies. As a Client Service Manager III at JPMorganChase, you will manage a diverse team to ensure high-quality service. You will interpret client needs, identify trends, and innovate solutions. Your expertise in anti-fraud strategies will protect clients and the bank. You will drive operational efficiency through strategic planning and process automation. Your skills in conflict management and stakeholder influence will foster strong relationships. Lead the client service team in addressing client inquiries, processing transactions, troubleshooting problems, and handling complaints, utilizing your advanced conflict management skills to ensure client satisfaction. Develop and implement strategic plans to enhance service center operations, leveraging your proficiency in strategic planning and process automation to drive operational efficiency. Utilize your expert knowledge in anti-fraud strategies to detect and prevent fraudulent transactions, safeguarding our clients and the bank from potential financial and reputational damage. Identify trends and generate innovative solutions to meet client needs, using your advanced skills in market product knowledge and digital literacy to stay ahead of industry developments and technological advancements. Foster strong relationships with internal stakeholders and clients, leveraging your advanced skills in influence and internal stakeholder management to drive mutually beneficial outcomes. Required qualifications, capabilities, and skills: - 7+ years of experience in managing customer service teams in a financial institution, with a focus on service center operations. - Proven expertise in implementing anti-fraud strategies to detect and prevent fraudulent transactions in a banking environment. - Demonstrated proficiency in strategic planning and process automation, with a track record of enhancing operational efficiency in client service delivery. - Advanced skills in conflict management, with experience in resolving complex client issues and complaints. - Strong digital literacy with experience in leveraging new/emerging technologies to enhance business operations and client service. Preferred qualifications, capabilities, and skills: - Extensive experience in the banking or financial services industry, particularly in commercial or investment banking, with strong leadership and team management skills to inspire high performance. - Proficient in using banking software, systems, and data analytics tools to drive decision-making and develop effective solutions for complex situations. - Focused on continuous improvement, identifying opportunities for process enhancements, and implementing changes to improve client experiences. - Ability to apply cultural intelligence to engage effectively with diverse clients and utilize data and tech literacy for innovative solutions. - Experience in mentoring team members and leading projects to achieve client and business goals.,

Posted 1 month ago

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