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15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Requirements Description and Requirements Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation, and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. Conducts complex research, review and analysis of medical records, treatment plans and claim information. Provides recommendations regarding claimants’ current potential functional abilities and develops goal-focused return-to-work plans. Assess training needs and creates, authors, and presents medical training to claim and business partner associates. Engages claimants, healthcare providers, employers, and customers to ensure strict adherence in determining functional abilities. Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return-to-work potential. Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality. Performs other related duties as assigned or required Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Medical) or diploma with a minimum of 15 years of education. Experience (In Years) Required Current RN licensure 4+ years of experience as an RN with Clinical/Ops Experience Preferred 7+ years Disability claims and/or clinical experience. Disability claims experience Preferred designations CCM (certified case management) and/or CDMS (certified disability management specialist). Technical Skills/other Skills Computer navigation skills Excellent Keyboarding and data entry speed Knowledge about US Culture is preferred. Excellent verbal/written communication skills – should be able to read, interpret business documents. Excellent analytical and interpersonal skills Data gathering ability/ Eye for detail. Ability to comprehend and apply varied rules to multiple policies. Teamwork/ Managing Self / Adaptability Ability to work successfully and perform detail-oriented work in production driven environment. Excellent organizational skills Proven ability to meet quality and time standards. Ability to work on routine/standardized transactions. Possess strong knowledge of medical conditions, symptoms, and terminology. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are An experienced NetSuite Planning and Budgeting (NSPB) Implementation Expert to lead the implementation and configuration of NetSuite’s Planning and Budgeting solution (formerly Oracle PBCS/EPBCS). This role will be critical in ensuring a successful deployment of NSPB that aligns with our financial planning, forecasting, and reporting needs. What You’ll Do Lead end-to-end implementation of NetSuite Planning and Budgeting modules, including requirements gathering, system design, configuration, testing, and deployment. Partner with finance, accounting, and IT teams to understand business processes and translate them into efficient NSPB solutions. Design and build budgeting, forecasting, and financial reporting models. Customize input forms, dashboards, calculations, and business rules in NSPB. Develop integration strategies with NetSuite ERP and other third-party systems using Data Management tools and REST APIs. Provide training, documentation, and ongoing support to end-users and administrators. Ensure system scalability, security, and performance optimization. Lead UAT sessions and coordinate resolution of identified issues. Maintain project documentation including process flows, design specs, and user manuals. Keep up to date with NetSuite releases and best practices to advise on continuous improvement opportunities. What You’ll Need Bachelor’s degree in Finance, Accounting, Information Systems, or related field; MBA or CPA preferred. 5+ years of experience in NetSuite Planning and Budgeting or Oracle PBCS/EPBCS implementation. Proven experience with financial planning, budgeting, forecasting, and modeling in a corporate setting. Strong technical knowledge of NetSuite ERP and its integration with NSPB. Hands-on experience with scripting, forms customization, Smart View, and data integration tools. Proficient in building and maintaining calculation scripts, business rules, and financial reports. Excellent analytical, problem-solving, and project management skills. Strong communication and stakeholder management abilities. NetSuite certification (ERP Consultant or NSPB Specialist). Experience in a consulting environment or multiple NSPB implementations. Familiarity with tools like Oracle Smart View, NetSuite Data Management, and EPM Automate. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Posted 1 week ago
12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Morgan Stanley Business Analysis Manager - Vice President - Business Analysis Profile Description We’re seeking someone to join our team as Vice President as a Business Analysis Manager. The BA will lead requirements gathering, epic and user story creation for integration of the Positions, Balances and Activity data. Candidate will interface on a regular basis with different teams and stakeholders across Wealth Management Tech, including Operations teams, development, QA, and the global development team. The candidate should have previous experience in Agile framework with requirements writing in the form of Epics and User Stories. To be successful, the role will require the individual to understand the banking technology landscape, and to offer creative solutions that integrate current capabilities, and the ability to adapt to changing business requirements. WM_Technology Wealth Management Technology is responsible for the design, development, delivery, and support of the technical solutions behind the products and services used by the Morgan Stanley Wealth Management Business. Practice areas include: Analytics, Intelligence, & Data Technology (AIDT), Client Platforms, Core Technology Services (CTS), Financial Advisor Platforms, Global Banking Technology (GBT), Investment Solutions Technology (IST), Institutional Wealth and Corporate Solutions Technology (IWCST), Technology Delivery Management (TDM), User Experience (UX), and the CAO team. WM Product Technology Our WM business is one of the largest in the world with more than $2 trillion in client assets, $73 billion in lending balances, and nearly 16,000 Financial Advisors in 600+ offices across the U.S. Our Financial Advisors focus on delivering timely, customized solutions and services that help clients meet their financial and life goals. Our offering includes brokerage and investment advisory services, financial and wealth planning, access to credit and lending, cash management, annuities and insurance, and retirement services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Services Tech is a dynamic and fast-paced area within the Firm’s WM Technology Division. We are responsible for creating innovative technology solutions for the Digital Business Automation(DBA), one of the strategic growth areas of the Firm, providing document management, workflow and services to our WM clients. This includes state-of-the-art technology for a nationwide network of Private Bankers and product specialists who work with Financial Advisors to provide access to products and services such as online banking, cards, deposit products, residential mortgages, securities-based loans and tailored lending. If you are an exceptional individual who is interested in solving complex problems and building sophisticated solutions in a dynamic team environment, Services Tech is the place for you. Business Analysis This is Vice President Position that analyzes business processes, identifies needs, and establishes requirements to enhance efficiency and productivity through a blend of business acumen and analytical skills. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What You’ll Do In The Role Work as part of the Morgan Stanley- E*TRADE Agile Squad/Fleet on defining platform features and functional capabilities and data requirements. Analyze business processes, functions and procedures across multiple business units especially regarding ETL processes. Create and maintain data dictionaries including data sources, data mappings and necessary transformations. Create user stories for business and functional requirements, including workflow, business rules, and use cases. Act as liaison between business units and software development teams, management and users. Design business intelligence tools and dashboards to show project KPIs. Meet business unit objectives including cost estimates and date commitments Work with subject matter experts from the data sourcing teams to document requirements. Assist with QA/Testing to develop test plans and more detailed test cases. Work with the project team and business to identify and resolve issues that arise during projects or as part of day to day business operations. Actively contribute and participate in design and architecture discussions, daily stand-ups, and Agile Sprint planning sessions What You’ll Bring To The Role 12 + years of total working experience. At least 8 years' relevant experience in a business analyst would generally be expected to find the skills required for this role Knowledge of typical Wealth Management data sets: Positions, Activity, Securities Proficient in MS Office applications: Excel, MS Project, Visio, Word and PowerPoint Able to derive requirements from code snippets or pseudo-code Able to write simple SQL queries Experience within an Agile framework and related tools (e.g., JIRA) Understanding of basics of systems design such as multi-tier platforms Strong analytical and people skills, including thorough understanding of how to interpret customer business needs and translate them into application and operational requirements Flexible and open-minded for alternative solutions and able to drive implementation quickly with high degree of quality. Excellent verbal and presentation skills. Self-motivated, innovative and can work independently as well as in a team environment Willingness to learn and grow. Desired Skills 5+ years of demonstrated experience in a large complex banking/financial organization or major consulting firm acting as a Business/Data analyst or similar role. Understand how to create user flows and UI mockups Ability to query databases and read .Net code for analysis Previous financial services experience with emphasis on positions and activity What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Posted 1 week ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description We are seeking an experienced Project Manager to oversee and coordinate projects from start to finish. Key responsibilities include team leadership, stakeholder communication, resource management, risk mitigation, performance tracking, quality assurance, and documentation. Responsibilities Collaborate with stakeholders to gather business requirements and define product vision and strategy. Own, maintain, and prioritize the product backlog in alignment with business goals. Translate high-level product features into detailed user stories with clear acceptance criteria. Work closely with development teams during planning, grooming, and sprint execution to ensure requirements are well understood. Act as the primary point of contact for internal stakeholders regarding product features and functionality. Continuously evaluate product progress using key performance indicators (KPIs), user feedback, and analytics. Support release planning and ensure features are delivered on time and meet quality standards. Participate in Agile ceremonies: daily standups, sprint planning, retrospectives, and demos. Qualifications Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience). 3+ years of experience as a Product Owner or in a similar product-focused role. Strong understanding of Agile methodologies (Scrum, Kanban). Experience working with cross-functional teams in a fast-paced environment. Excellent communication, collaboration, and stakeholder management skills. Ability to translate business needs into technical requirements. Proficiency in Jira and Confluence. Certified Scrum Product Owner (CSPO) or equivalent certification. Familiarity with data analytics, UX design, or API-first product development. Hands-on experience using Jira Product Discovery for idea management, prioritization, and product planning. Experience in creating Generative AI (GenAI) products and working with Large Language Model (LLM) operations platforms Background in managing or building SaaS platforms, including multitenancy, scalability, and customer onboarding workflows About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice
Posted 1 week ago
150.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Data Scientist Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance. Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. Sun Life Global Solutions (SLGS) Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centers), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! Responsibility/Skillsets (Must) Understand and design analytical solutions to Business problems leveraging Data science. Should be able to understand and gather the requirement from Stakeholders. Propose and execute the solution and present the deliverables to Stakeholders. Manage and optimize the deliverables. Mentor and Train new team members. Develop POCs to enhance team’s capability. Skillsets (Must) Strong understanding of Math, Statistics and the theoretical foundations of Statistical & Machine Learning, Parametric and Non-parametric models. Strong understanding of advanced data mining techniques, curating, processing and transforming data to produce sound datasets. Use various statistical techniques and ML methods to perform predictive modeling/classification for problems around client, distribution, sales, client profiles, segmentation and provide relevant & actionable recommendations/insights for the business. Strong understanding of the Machine Learning lifecycle - feature engineering, training, validation, scaling, deployment, scoring, monitoring, and feedback loop. Stronghold on Visualization tool libraries in Python like matplotlib, seaborn. Experience with cloud computing infrastructure like Azure, Cosmos DB, PowerBI. Able to develop, test and deploy models on Cloud/Web. Experience in Designing and Deploying Deep Learning Solutions Excellent knowledge of Deep Learning Architectures/Convolutional Neural Networks Excellent knowledge of Supervised Learning, Adversarial Learning Excellent Python Coding Skills Robust working knowledge with deep learning frameworks (like Tensor flow, Keras, PyTorch) Skillsets (Good To Have) BFSI Domain. Experience on Textual Analytics, Web Crawlers, Recommendation Engines Understanding of MLOps Qualifications BE/B. Tech. /MBA/M.Stat./M.Sc. or equivalent degree in Quant. from reputed institute. 5-10 years of relevant experience. Soft Skills Excellent organizational skills and ability to prioritize wide range of tasks Demonstrated initiative and creativity - ability to influence (add value) Strong interpersonal, communication, motivational, organizational and planning skills Job Category: Advanced Analytics Posting End Date: 29/09/2025
Posted 1 week ago
3.0 years
2 - 7 Lacs
Hyderābād
On-site
We are seeking an experienced Project Manager to oversee and coordinate projects from start to finish. Key responsibilities include team leadership, stakeholder communication, resource management, risk mitigation, performance tracking, quality assurance, and documentation. Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience). 3+ years of experience as a Product Owner or in a similar product-focused role. Strong understanding of Agile methodologies (Scrum, Kanban). Experience working with cross-functional teams in a fast-paced environment. Excellent communication, collaboration, and stakeholder management skills. Ability to translate business needs into technical requirements. Proficiency in Jira and Confluence. Certified Scrum Product Owner (CSPO) or equivalent certification. Familiarity with data analytics, UX design, or API-first product development. Hands-on experience using Jira Product Discovery for idea management, prioritization, and product planning. Experience in creating Generative AI (GenAI) products and working with Large Language Model (LLM) operations platforms Background in managing or building SaaS platforms, including multitenancy, scalability, and customer onboarding workflows For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice
Posted 1 week ago
6.0 years
6 - 10 Lacs
Hyderābād
On-site
This returnship program is for female candidates who has career break of minimum 12 months due to various reasons and ready to continue with their career again. Location: Hyderabad Experience: 6+ years’ experience as Business Analyst with direct interactions with business users 3+ years of experience in delivering Insurance related projects Need an Agile Business Analyst (BA) focused on gathering, analyzing, and documenting business requirements within an Agile framework, ensuring clear communication and alignment between stakeholders and the development team. MUST HAVE Requirements Gathering and Analysis: Collaborate with stakeholders to understand their needs and translate them into clear, concise user stories. Analyze business processes and identify areas for improvement. Document requirements in a format suitable for Agile development, such as user stories or backlog items. Product Backlog Management: Maintain and refine the product backlog, ensuring it is prioritized and ready for development. Facilitate backlog refinement sessions with the development team to ensure clarity and understanding of requirements. Communication and Collaboration: Act as a bridge between stakeholders and the development team, ensuring clear communication and alignment. Facilitate sprint planning and other Agile events. Provide clear and concise documentation of requirements and decisions. Agile Methodologies: Understand and apply Agile principles and practices, such as Scrum or Kanban. Be adaptable to changing requirements and priorities. Embrace continuous improvement and feedback. Documentation: Create and maintain documentation, such as requirements specifications, user stories, and acceptance criteria. Ensure that documentation is clear, concise, and easily accessible to all stakeholders. GOOD TO HAVE 1-2 years experience in RPA (Robotics Process Automation) 1-2 years experience as a Scrum Master 1-2 years experience as a Project Manager Other Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of relevant business domains and technologies Domain: Domain expert in Insurance - Property & Casualty, Commercial & Specialty Insurance, Life & Annuities, Pensions, Retirements, Reinsurance, various Insurance products Experience in various areas such as New Business, Policy Servicing, Claims, Underwriting, Actuarial, Ratings & Pricing areas Familiarity with insurance products, policies, and processes. Knowledge of industry regulations and standards.
Posted 1 week ago
0 years
2 - 3 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 22-Jul-2025 Job ID 11045 Description and Requirements The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Supporting Metlife Invementsment Management and Metife Insurance Investments Lines of Business About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
6.0 years
5 - 10 Lacs
Gurgaon
On-site
Manager EXL/M/1421258 ServicesGurgaon Posted On 22 Jul 2025 End Date 05 Sep 2025 Required Experience 6 - 10 Years Basic Section Number Of Positions 2 Band C1 Band Name Manager Cost Code D901093 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 1500000.0000 - 2000000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Analytics Sub Group Insurance Organization Services LOB Consulting SBU Analytics Country India City Gurgaon Center EXL - Gurgaon Center 38 Skills Skill ACTURIAL ACTUARIAL VALUATION ADVANCED PROPHET MODELLING & MANAGEMENT PRICING Minimum Qualification B.COM BCA BBA Certification No data available Job Description EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Role Overview: 8+ years’ of actuarial experience in life insurance. Should have passed at least 6 actuarial exams preferably from SoA, IFoA or IAI. Experience of working in US/ UK life insurance industry. Exposure in actuarial modeling in any software. Deep understanding of Life and Annuity product features Document the complex product features for IT team and ensure that the features are correctly set into the product administration system. Advanced life insurance and actuarial knowledge, strong technical, analytical, problem solving and interpersonal skills, effective communicator to superiors, peers and subordinate. Assist in learning and development of team members Good VBA skills Excellent business skills leading to understanding of client's requirements Key Responsibilities: Complete understanding of the current state of affairs and problem statement Interacting with clients on regular basis, understanding their requirements and transforming that into business framework and providing actuarial solutions Initiate and lead process transformation/automation initiative. Provide coaching to team on build actuarial models for annuities, retirement, term product etc. Provide coaching to team on build actual L&A models, testware, challenger model and perform UAT testing, Unit testing, regression testing etc. for Actuarial model testing & validation. Excellent written and verbal communication skills Candidate Profile: Bachelor’s/Master's degree in economics, mathematics, actuarial sciences. Affiliation to IAI, SoA or IFOA. At least 5+ years’ experience, with good understanding of Life products - pricing, experience studies, modeling, reserving and valuation. Exposure to US life insurance market is preferable. Experience of working in international markets such as US or UK. Good working knowledge of PBR, US-GAAP LDTI. Strong ability to learn technical and business knowledge Superior analytical and problem solving skills Outstanding written and verbal communication skills Able to work in fast pace continuously evolving environment and ready to take up uphill challenges Is able to understand cross cultural differences and can work with clients across the globe What we offer: EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond. Workflow Workflow Type L&S-DA-Consulting
Posted 1 week ago
10.0 years
6 - 10 Lacs
Noida
On-site
City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 22-Jul-2025 Job ID 10460 Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 10+ Years Total IT experience & 7+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: expert in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Should have strong working Knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Must have experience of Automation tools and programming such as Ansible and Python. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
0 years
6 - 10 Lacs
Noida
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 22-Jul-2025 Job ID 10893 Description and Requirements Manage teams and ensure SLAs are met including demand and capacity management Review/generate reports to monitor performance Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle customer, employee and internal partner escalations Provide inputs on process and system to the team members Client Interaction, where required at the level of supervisors including timely response Ensure compliance with internal policies and procedures, external regulations and information security standards Firm understanding of policies and procedures and can articulate processes in customer interactions Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy Motivate team members, anticipate staffing needs, acquire talent for the future, develops talent (Identify High potential resources) and manage attrition Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities Effectively manage research/resolution/follow-ups for closure of open items Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
0 years
4 - 6 Lacs
Noida
On-site
City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 22-Jul-2025 Job ID 11011 Description and Requirements Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation, and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. Conducts complex research, review and analysis of medical records, treatment plans and claim information. Provides recommendations regarding claimants’ current potential functional abilities and develops goal-focused return-to-work plans. Assess training needs and creates, authors, and presents medical training to claim and business partner associates. Engages claimants, healthcare providers, employers, and customers to ensure strict adherence in determining functional abilities. Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return-to-work potential. Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality. Performs other related duties as assigned or required About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
5.0 years
1 - 4 Lacs
Jaipur
On-site
City/Cities Jaipur Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available Yes Posted Date 22-Jul-2025 Job ID 10699 Description and Requirements ob Description Position Title, Responsibility Level Tl/AM- IT Network Function IT Reports to Service Delivery Leader/SM Permanent/ Temporary Permanent Span of Control 4-5 Vendor resources Location Jaipur Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Jaipur Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India (Jaipur) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network & voice performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA’s Hands on experience required on: Network (Cisco): Hardware - o C9410/C9300/C6 500/C4500 series switches o C8200/ISR 4451/ASR 1001 series routers o Copper & fiber modules/cards o Meraki & Cisco Access Point C4800/C3800/MR 56/9166 Software - o Good exposure on Routing and switching concepts: § Routing - BGP, EIGPR, MPLS, static, policy-based routing § Switching - VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring § Network/Protoc ol - Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard - o SolarWinds and Kiwi Syslog o Meraki dashboard / DNAC Cabling - o Copper/Fiber o Standards - E1/T1/DS3/E3/O C3 Represent IT during Enterprise-wid e meetings and in crisis L3 Escalation point for Network and Voice issues (Software/Hard ware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget, processing of vendor’s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with core team (In India) to develop robust disaster recovery plan for the data / redundancies in network/voice etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management, including timely billing to Service Providers Skills Technical Skills ITIL, CCNP (Routing & Switching) certification, Wireless certification Proficiency in MS-Visio, Project, PowerPoint and excel Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 5 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
157.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with 157 years of history that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. Sun Life Global Solutions (SLGS) With 32 years of operations in the Philippines and 17 years in India, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines. The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! What will you do? The individual will use his/her knowledge of design, development, information security and IT architecture best practices to ensure delivery of robust applications that follow architectural processes and direction. The role will work closely with onshore North American IT teams using a mix of agile and iterative development methodologies, delivering Java design and development. Our engineering career framework helps our engineers to understand the scope, collaborative reach, and levers for impact at every job role and defines the key behaviors and deliverables specific to one’s role and team and plan their career with Sun Life. Key Responsibilities: Proficient in designing complex solutions for business problems using emerging tech stack, integrating with legacy & modern infra, to develop scalable and reliable solutions. Effectively utilize, influence, and lead multiple software development and deployment methodologies, development best practices and DevOps/DevSecOps principles Person should be able to design complex solutions on at-least 2 technologies and provide end to end solution for one area Lead & own code reviews and can sign off on medium/large features my Squad/ Project/ POD. Demonstrate strong ownership of the vision/roadmap ensuring project alignment. Key participant in providing estimates and identifying key stakeholders Working as a lead and able to migrate applications end to end. Needs to be a hands-on developer. Working with the team to guide them, understand any technical issues and troubleshoot them. Doing regular code reviews and sharing feedback with the team. Having connects with onshore partners for design discussions, architectural discussions etc. Strong focus on continuous improvement (CI) and innovation. Someone who will be a role model for the team to focus on Cis. Key Qualifications: Overall, 10-15 years of experience with 10+ years of experience in Object-Oriented Analysis, Design, and Development using Java/J2EE Working experience in the following technologies is preferred Java/J2EE, AWS Serverless, Spring, Spring Boot, JDBC, ReactJS, JavaScript 2 years of experience in development in AWS Serverless (Lambda, SQS, SNS) Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture, Workload modeling, Data modeling etc. Excellent understanding of software development methodologies, design pattern, design principles and modern architectures. Experience in performance testing and optimization of JEE systems on any of the following application servers Experience using the Agile development process Experience with networking protocol or networking software development. Experience with standard development tools like Eclipse, Visual Studio Code, IntelliJ is required. Knowledge of software development methodology, DevOps tools (like Jenkins, Terraform, Bit Bucket, CDD, SonarQube, Ansible, CI-CD Pipeline), and product life cycle. Excellent team skills, can-do attitude, focus on quality, and drive to make a difference in a dynamic, fast-paced organization. Experience in interfacing with the customers. Experience in Architecture consulting engagements is a definite plus. Ability to mentor development teams and guide them in resolving complex technical issues encountered in projects. Understanding of latest technologies and tools in the JEE space and an ability to evaluate, select and propose tools and technologies to meet the requirements. Excellent written and verbal communication skills Tolerance to ambiguities Technical Credential: Java , AWS Primary Location: Gurgaon/Bangalore Schedule: 12-8:30 PM Job Category: IT - Application Development Posting End Date: 30/08/2025
Posted 1 week ago
150.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance. Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. Sun Life Global Solutions (SLGS) Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines. The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new-age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! Roles & responsibilities : Design, develop and maintain database objects like complex PL/SQL functions, procedures, packages, etc. Build SQL queries and procedures for data maintenance/fixes, analysis of application and system data and ad hoc reporting. Optimize SQL queries for performance and scalability. Provide Production support for batch processes and troubleshoot issues in a time-sensitive environment. Monitor and manage job schedules using Autosys. Develop, analyze, and maintain application code written in high level programming languages (like Java, Microfocus COBOL). Build and maintain Shell scripts for application code execution. Collaborate with business analysts and QA teams to understand requirements and ensure robust solutions. Document solutions and procedures for support and knowledge sharing. Key requirements: Strong knowledge of RDBMS and 5+ years of hands-on experience with SQL and PL/SQL development Strong logical reasoning and critical thinking. Should be able to develop algorithms for solving business problems. Strong debugging and analytical skills in real time incident resolution. Proficient in SQL optimization and database performance tuning. Proficiency in analyzing and developing code using one of the programming languages (like Java, C#, Python, COBOL, etc). Batch production support experience in enterprise environments Basic knowledge of Shell scripting and Unix or Linux OS. Must be open to work in late shifts for partial overlap with US team working in Central time zone until ready to work independently. Familiarity with Oracle Forms and reports. Experience in supporting IT systems pertaining to Insurance domain Exposure to Autosys or equivalent job schedulers. Experience working in Agile/Scrum environments. Our engineering career framework helps our engineers to understand the scope, collaborative reach, and levers for impact at every job role and defines the key behaviors and deliverables specific to one’s role and team and plan their career with Sun Life. Technical Credentials: PL/SQL Developer Primary Location: Gurugram/Bengaluru Schedule: 12:00 PM to 08:30 PM Job Category: IT - Application Development Posting End Date: 30/08/2025
Posted 1 week ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Description And Requirements Job Responsibilities Configure and manage backup and recovery systems and processes Perform regular backups of critical data and test to verify recovery capabilities Monitor backup systems and troubleshoot issues as they arise Maintain accurate documentation of backup and recovery procedures and policies Develop disaster recovery plans and participate in executing those plans when necessary Work with IT team and key stakeholders to establish data retention and archival policies Assist in the selection and implementation of new backup and recovery solutions Deploy and manage Rubrik backup solutions for enterprise-scale systems. Monitor, configure, and troubleshoot backup environments for performance and reliability. Administer data protection for databases, volumes, and virtualized environments. Ensure timely execution and monitoring of backup and restore jobs. Implement backup schedules, policies, and disaster recovery strategies. Perform routine audits to validate data integrity and successful backups. Handle change management, patch updates, and upgrade activities for Rubrik solutions. Prepare and maintain documentation for backup procedures and recovery workflows. Manage on-call support rotation and handle escalations as required. Generate reports and assist in RCA (Root Cause Analysis) for failed backup jobs. Meet SLA commitments and ensure system availability for critical applications. Knowledge, Skills And Abilities Education Bachelor’s degree in Computer Science or related discipline or equivalent work experience required. Experience Bachelor's degree in Computer Science, Information Technology or a related field 3+ years of experience in backup and recovery administration Working knowledge of backup and recovery tools such as Veritas, Rubrik or similar Experience with disaster recovery planning and execution Knowledge and skills (general and technical) 3-5 years of hands-on experience in Rubrik CDM (Cloud Data Management). Proven experience in deployment, configuration, and operational support of Rubrik environments. Solid understanding of backup technologies and disaster recovery best practice. Experience protecting databases and storage systems with Rubrik. Knowledge of archival processes using Rubrik CDM. Familiarity with enterprise storage systems and high-end infrastructure environments. Strong troubleshooting and performance tuning skills. Ability to manage backup schedules and policy configurations. Excellent documentation and communication skills. Experience with monitoring tools and reporting systems related to backup infrastructure. Willingness to work in 24x7 Shift model Excellent teamwork and communication skills, both verbal and in writing. Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality. Excellent writing and documentation skills. Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences. Ability to play a vital role in high visibility assignments. Shares ideas and knowledge. Other Requirements (licenses, Certifications, Specialized Training – If Required) Bachelor's degree in Computer Science, Information Technology or a related field 3+ years of experience in backup and recovery administration Working knowledge of backup and recovery tools such as CommVault, Veritas, or similar Experience with disaster recovery planning and execution About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
150.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Process Expert Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance. Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. Sun Life Global Solutions (SLGS) Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines. The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new-age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! What will you do? Good written and verbal communication skills Good commitment to customer service and quality Good research and follow-up skills Typing skills of 25-30 words per minute Proven ability to work independently and in a team environment. High level of attention to detail to reduce risk of error with complex work, strong logic, problem solving knowledge & understanding of Group/Individual Insurance Products Our engineering career framework helps our engineers to understand the scope, collaborative reach, and levers for impact at every job role and defines the key behaviors and deliverables specific to one’s role and team and plan their career with Sun Life. Your scope of work / key responsibilities: Processes customer requests in a timely and accurate manner Meets established quality control measures. Meets individual productivity requirements. Communicates with customers through written and oral correspondence Provides follow up on requests that cannot be immediately resolved. Build relationships with staff from other departments to ensure queries are responded to in a timely manner. Escalates issues to management when needed. Works with management to set daily priorities to ensure prompt and efficient service. Maintains flexibility in a high speed, demanding team environment. Identifies process improvements to increase efficiencies and streamline processes. Actively participates in departmental team meetings and other open forums. Assists with department projects and initiatives as needed. Soliciting and compiling information and data related to processing activities. Using PC applications and functions such as Excel and Word to update and load data sets. Working with mainframe/CSW/Valet, Ingenium applications Creating and monitoring the Process Notes Meeting and exceeding client defined service level metrics on timeliness and accuracy Job Category: Customer Service / Operations Posting End Date: 30/10/2025
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Supporting Metlife Invementsment Management and Metife Insurance Investments Lines of Business About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
8.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Role Overview 8+ years’ of actuarial experience in life insurance. Should have passed at least 6 actuarial exams preferably from SoA, IFoA or IAI. Experience of working in US/ UK life insurance industry. Exposure in actuarial modeling in any software. Deep understanding of Life and Annuity product features Document the complex product features for IT team and ensure that the features are correctly set into the product administration system. Advanced life insurance and actuarial knowledge, strong technical, analytical, problem solving and interpersonal skills, effective communicator to superiors, peers and subordinate. Assist in learning and development of team members Good VBA skills Excellent business skills leading to understanding of client's requirements Key Responsibilities Complete understanding of the current state of affairs and problem statement Interacting with clients on regular basis, understanding their requirements and transforming that into business framework and providing actuarial solutions Initiate and lead process transformation/automation initiative. Provide coaching to team on build actuarial models for annuities, retirement, term product etc. Provide coaching to team on build actual L&A models, testware, challenger model and perform UAT testing, Unit testing, regression testing etc. for Actuarial model testing & validation. Excellent written and verbal communication skills Candidate Profile Bachelor’s/Master's degree in economics, mathematics, actuarial sciences. Affiliation to IAI, SoA or IFOA. At least 5+ years’ experience, with good understanding of Life products - pricing, experience studies, modeling, reserving and valuation. Exposure to US life insurance market is preferable. Experience of working in international markets such as US or UK. Good working knowledge of PBR, US-GAAP LDTI. Strong ability to learn technical and business knowledge Superior analytical and problem solving skills Outstanding written and verbal communication skills Able to work in fast pace continuously evolving environment and ready to take up uphill challenges Is able to understand cross cultural differences and can work with clients across the globe What We Offer EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.
Posted 1 week ago
5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements ob Description Position Title, Responsibility Level Tl/AM- IT Network Function IT Reports to Service Delivery Leader/SM Permanent/ Temporary Permanent Span of Control 4-5 Vendor resources Location Jaipur Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Jaipur Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India (Jaipur) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network & voice performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA’s Hands on experience required on: Network (Cisco): Hardware - C9410/C9300/C6 500/C4500 series switches C8200/ISR 4451/ASR 1001 series routers Copper & fiber modules/cards Meraki & Cisco Access Point C4800/C3800/MR 56/9166 Software - Good exposure on Routing and switching concepts: Routing - BGP, EIGPR, MPLS, static, policy-based routing Switching - VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring Network/Protoc ol - Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard - SolarWinds and Kiwi Syslog Meraki dashboard / DNAC Cabling - Copper/Fiber Standards - E1/T1/DS3/E3/O C3 Represent IT during Enterprise-wid e meetings and in crisis L3 Escalation point for Network and Voice issues (Software/Hard ware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget, processing of vendor’s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with core team (In India) to develop robust disaster recovery plan for the data / redundancies in network/voice etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management, including timely billing to Service Providers Skills Technical Skills ITIL, CCNP (Routing & Switching) certification, Wireless certification Proficiency in MS-Visio, Project, PowerPoint and excel Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 5 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Requirements Description and Requirements Manage teams and ensure SLAs are met including demand and capacity management Review/generate reports to monitor performance Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle customer, employee and internal partner escalations Provide inputs on process and system to the team members Client Interaction, where required at the level of supervisors including timely response Ensure compliance with internal policies and procedures, external regulations and information security standards Firm understanding of policies and procedures and can articulate processes in customer interactions Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy Motivate team members, anticipate staffing needs, acquire talent for the future, develops talent (Identify High potential resources) and manage attrition Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities Effectively manage research/resolution/follow-ups for closure of open items Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Requirements Description and Requirements Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation, and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. Conducts complex research, review and analysis of medical records, treatment plans and claim information. Provides recommendations regarding claimants’ current potential functional abilities and develops goal-focused return-to-work plans. Assess training needs and creates, authors, and presents medical training to claim and business partner associates. Engages claimants, healthcare providers, employers, and customers to ensure strict adherence in determining functional abilities. Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return-to-work potential. Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality. Performs other related duties as assigned or required About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderābād
On-site
Job Summary We are seeking a skilled SPE-Claims HC professional with 3 to 5 years of experience in the Life and Annuity domain. The ideal candidate will possess strong technical expertise in Life and Annuity Domain Knowledge with a preference for those with experience in Life and Annuities Insurance. This role requires working from the office during night shifts with no travel required. Responsibilities Analyze and process claims efficiently to ensure timely resolution and customer satisfaction. Collaborate with team members to identify and implement process improvements in claims handling. Utilize Life and Annuity Domain Knowledge to accurately assess and manage claims. Communicate effectively with stakeholders to provide updates and gather necessary information. Ensure compliance with company policies and industry regulations in all claims activities. Maintain accurate records and documentation for all claims processed. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Contribute to team meetings and discussions to share insights and best practices. Monitor claim trends and provide feedback to management for strategic planning. Assist in training and mentoring junior team members to enhance their skills. Participate in quality assurance activities to ensure high standards in claims processing. Support the development and implementation of new claims management systems. Adapt to changes in processes and technology to improve efficiency and effectiveness. Qualifications Possess strong technical expertise in Life and Annuity Domain Knowledge. Demonstrate experience in Life and Annuities Insurance is preferred. Exhibit excellent analytical and problem-solving skills. Show proficiency in claims management software and tools. Display strong communication and interpersonal skills. Maintain attention to detail and accuracy in all tasks. Demonstrate ability to work independently and as part of a team. Certifications Required Certified Life and Annuity Professional (CLAP) or equivalent certification preferred.
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderābād
On-site
Job Summary We are seeking a skilled professional with 3 to 5 years of experience in the Life and Annuity domain for the role of SPE-Ins Claims. The ideal candidate will work from our office during night shifts contributing to the efficiency and effectiveness of our claims processing. This role does not require travel allowing you to focus on delivering exceptional service and expertise in the Life and Annuities Insurance sector. Responsibilities Analyze and process insurance claims related to life and annuities ensuring accuracy and compliance with company policies and regulations. Collaborate with team members to improve claims processing workflows and enhance operational efficiency. Utilize domain knowledge to assess claims and provide recommendations for resolution ensuring customer satisfaction. Maintain detailed records of claims and communicate effectively with stakeholders to provide updates and resolve inquiries. Conduct thorough investigations of claims to identify potential discrepancies and ensure fair outcomes. Provide insights and feedback to management on trends and patterns observed in claims data to support strategic decision-making. Assist in the development and implementation of training programs for new team members to ensure consistent knowledge sharing. Monitor industry developments and regulatory changes to ensure compliance and adapt processes as necessary. Support the continuous improvement of claims processing systems by identifying areas for enhancement and suggesting solutions. Engage with policyholders and beneficiaries to address concerns and provide clear explanations of claim decisions. Collaborate with cross-functional teams to ensure seamless integration of claims processes with other business operations. Prepare detailed reports and presentations on claims performance and outcomes for management review. Ensure adherence to night shift schedules and maintain a high level of productivity and focus during working hours. Qualifications Demonstrate strong expertise in Life and Annuity domain knowledge essential for effective claims processing. Possess excellent analytical skills to evaluate and resolve complex claims efficiently. Exhibit strong communication skills to interact with stakeholders and provide clear concise information. Have a keen eye for detail to ensure accuracy and compliance in all claims-related activities. Show proficiency in using claims management software and tools to streamline processes. Display a proactive approach to problem-solving and continuous improvement in claims operations. Demonstrate the ability to work independently and collaboratively within a team environment. Certifications Required Certified Life and Annuity Claims Specialist (CLACS) or equivalent certification.
Posted 1 week ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Job Title - Life and Annuity – Assistant Manager / Manager – Chennai/ Bangalore Job Responsibilities L&A Insurance domain expert with good understanding of Industry Trends 10+Years of Experience in Managing L&A Insurance Operations for a Leading US based Insurer At least 8+ years of experience in US / EU / UK / ANZ - Life / Pensions / Annuities / Retirements domain operation. Manage Delivery of processes across L&A Value Chain, across Multiple shores; Team size 100+ In-depth knowledge & understanding of Products & Operations across any of the above domains Industry-recognised domain certifications in any one of the above listed domains Ability to identify opportunities to optimise / transform processes through Lean, Green belt or Automation projects . Ability to understand Market/Industry trends and derive meaningful insights Experience of Transformation delivery in business operations and familiar with transformation tools / technology and Industry best-practices Led Major Transformation Projects Delivering Significant Benefits Handled RFPs/ Proactive Proposals Good experience in developing high impact presentations (PPTs) for internal and external customers. Identification of Additional Business Opportunities Identify New Offerings / Contribute to the L&A COE Flexible to work in shifts Skills Required RoleLife and Annuity -Assistant Manager / Manager -Chennai/ Bangalore Industry TypeITES/BPO/KPO Functional Area Required Education Bachelors degree Employment TypeFull Time, Permanent Key Skills INSURANCE OPERATIONS LIFE AND ANNUITY UNDER WRITING US INSURANCE Other Information Job CodeGO/JC/510/2025 Recruiter NameMarilakshmi S
Posted 1 week ago
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