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0 years
4 - 7 Lacs
Noida
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 25-Jul-2025 Job ID 11140 Description and Requirements . Generate, prepare, and analyze annual, quarterly, weekly, and ad hoc reports. 2. Collect information necessary from global offices needed for multinational client reports. 3. Responsible for report creation and execution of processes ensuring deadlines and expectations are met in line with client agreements, internal processes and network commitments including management of own portfolio of clients. 4. Keep track and maintain reinsurance documentation related to pooling and/or captive clients up to date. 5. Prepare basic to moderate financial bordereau for different types of pooling or captive arrangements. 6. Liaises with local members to gather information for pool/captive programs. 7. Work with local offices/partner companies to track, measure and enforce the reporting of financial information on a timely basis. 8. Complete quarterly settlement with members and Captive clients. Actively support the projects related to the simplification and standardization of reporting and analysis process to improve the timeliness and quality of reports. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 6 days ago
0 years
0 Lacs
Noida
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 25-Jul-2025 Job ID 11102 Description and Requirements 1. Analyze, validate and process transactions as per Desktop procedures (L3 & L4). 2. Reconcile & Review bank to ledger transactions for all accounts. 3. Analyze, research & review all discrepancies. 4. Investigate and resolve outstanding items. 5. Follow-up with other internal customers for closure of open items and provide back-ups for all discrepancies. 6. Perform mid-month, month-end and quarter-end activities as per documented desktop procedures & publish reports 7. Ensure that the assigned targets are met in accordance with SLA and Internal standards. 8. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. 9. Ensure adherence to established attendance schedules. 10. Comply with regulatory requirements in prioritizing and completing work assignments 11. Any other essential function that may occur from time to time as directed by the Supervisor About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 6 days ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TBD Responsibilities Develop and implement software testing strategies, plans, and procedures. Define and execute test strategies, including manual test cases, automated scripts, and scenarios for web and API testing Identify, track, and ensure timely resolution of defects, including root cause analysis and process improvement Collaborate across development, and product teams to align on quality goals, timelines, and delivery expectations Participate in Agile ceremonies and sprint planning to advocate for quality throughout the development lifecycle Continuously enhance QA processes, tools, and standards to improve efficiency and product quality Identify edge cases, risks, and requirement gaps early in the planning process to strengthen story quality and test coverage Develop and maintain automated test suites to ensure consistent and reliable software quality Qualifications Bachelor’s degree in computer science or related field or equivalent experience 4+ years of proven experience in the software development industry, working in collaborative team environments 4+ years of experience using automation tools such as Selenium WebDriver with programming languages like Python/C#/ Java 3+ years of hands-on experience testing and automating web services, including RESTful APIs 2+ years of experience in performance testing using tools such as Apache JMeter Strong written and verbal communication skills Good to Have- Experience in CI/CD technologies such as Bamboo, Bitbucket, Octopus Deploy, and Maven Working knowledge of API testing tools such as RestAssured Knowledge of software engineering best practices across the full software development lifecycle, including coding standards, code reviews, source control, build processes, testing, and operations Experience or familiarity with AWS cloud services Familiarity with Atlassian tools, including Jira and Confluence Working knowledge of Agile methodologies, particularly Scrum Experience operating in a Continuous Integration (CI) environment About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice
Posted 1 week ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TBD Responsibilities Provide leadership, mentorship, and guidance to business analysts and QA team members on manual and automated testing Collaborate with product owners and business analysts to ensure user stories are well-defined, testable, and include measurable acceptance criteria Identify edge cases, risks, and requirement gaps early in the planning process to strengthen story quality and test coverage Participate in Agile ceremonies and sprint planning to advocate for quality throughout the development lifecycle Define and execute test strategies, including manual test cases, automated scripts, and scenarios for web and API testing Develop and maintain automated test suites and ensure effective integration into the CI/CD pipeline Identify, track, and ensure timely resolution of defects, including root cause analysis and process improvement Continuously enhance QA processes, tools, and standards to improve efficiency and product quality Collaborate across QA, development, and product teams to align on quality goals, timelines, and delivery expectations Support User Acceptance Testing (UAT) and incorporate customer feedback to ensure a high-quality release Ensure the final product meets user expectations for functionality, performance, and usabili D Qualifications Bachelor’s degree in computer science or a related field, or equivalent practical experience 6+ years of proven experience in the software development industry, working in collaborative team environments 6+ years of experience using automation tools such as Selenium WebDriver with programming languages like Python, C#, or Java 5+ years of hands-on experience testing and automating web services, including RESTful APIs 3+ years of experience in performance testing using tools such as Apache JMeter 2+ years of experience in mobile web application testing automation using Appium Strong experience with object-oriented programming languages such as Java and C#/.NET Good to Have- Experience working with CI/CD technologies such as Bamboo, Bitbucket, Octopus Deploy, and Maven Working knowledge of API testing tools such as JavaScript, RestAssured Solid understanding of software engineering best practices across the full software development lifecycle, including coding standards, code reviews, source control, build processes, testing, and operations Experience or familiarity with AWS cloud services Demonstrate strong written and verbal communication skills Proven ability to learn new technologies and adapt in a dynamic environment Familiarity with Atlassian tools, including Jira and Confluence Working knowledge of Agile methodologies, particularly Scrum Experience operating in a Continuous Integration (CI) environment About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice
Posted 1 week ago
10.0 - 15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Job Description and Requirements Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. We are seeking a highly skilled hands-on Sr Techno-functional HCM Oracle Specialist who is responsible for partnering with HR Leaders, third party vendors and IT Executives to lead global transformation projects with the goal of attracting, developing and retaining talent across the organization. This position will be a part of a fast-paced IT team leveraging the newly implemented Oracle HCM to support employee hire to retire lifecycle (supporting all processes for HR, Hire, Learning, Pay, Benefits, etc. from an IT perspective) and interfaces of over 200 internal and external policy administrations He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder – Key Responsibilities Stakeholder Management - Managing key business stakeholders to deliver required technology capabilities to support the digital transformation agenda. Driving prioritization of the product backlog. This includes managing key vendors providing the resources, SaaS & other capabilities. Technology Implementation – Implement and support projects on Internal Audit Technology platforms, specifically Azure Cloud. Ways of Working – Adoption of the Agile ways of working in the software delivery lifecycle. E2E Software Lifecycle Management (Architecture, Design, Development, Testing & Production) Evaluate/Implement technical solutions supporting Internal Audit and SAAS based solutions, talent development, performance management, and workforce analytic Work with Functional Experts to translate user requirements into Technical Specifications Partner with internal business process owners, technical team members, and senior management throughout the project life cycle Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements Drive the resolution and troubleshooting of issues during development and post- production support. Responsible to Support Day-to-day business enhancements Knowledge, Skills, And Abilities Education A Bachelors/master's degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelor's degree in computer science, Information Systems or related field Experience: Required: 10-15 years of software development experience Deep expertise in Oracle Fusion Cloud Human Capital Management (HCM) Prior lead role or project management experience Software development experience in one or more of the following languages: Oracle HCM, HCM extracts, Fast Formulas, HSDL, API’s, Synapse ETL, Redwood, Journeys, SQL, BI Reporting Preferred: Ability to manage systems testing including unit, QA, end to end and user acceptance testing Familiar with technology landscape supporting web and mobile delivery and integration solutions such as Informatica. Experience managing vendors to SLA’s. Experience with software development life cycle and related activities to the implementation and maintenance of HR systems Proven experience collaborating with peers to establish best practices to achieve high service levels. Experience with MS Project, Visio, Excel, PowerPoint and related project delivery utilities. Skills and Competencies: Language: Proficiency at business level in English. Competencies Communication: Ability to influence and help communicate the organization’s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) Development Frameworks and Languages: SQL Oracle HCM Cloud tool and configuration HCM Cloud systems HCM Data Loader HCM Spreadsheet Data Loader HCM Fast Formula Oracle HCM: Functional Knowledge of Payroll, Benefits, Time and Labor, Absence, Learning, Performance and/or Compensation About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description And Requirements This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Job Description and Requirements Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. We are seeking a highly motivated and skilled Azure Data Engineer to join our growing team in Hyderabad. This position is perfect for talented professionals with 4-8 years of experience in designing, building, and maintaining scalable cloud-based data solutions. As an Azure Data Engineer at MetLife, you will collaborate with cross-functional teams to enable data transformation, analytics, and decision-making by leveraging Microsoft Azure’s advanced technologies. He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder – Key Responsibilities Design, develop, and maintain efficient and scalable data pipelines using Azure Data Factory (ADF) for ETL/ELT processes. Build and optimize data models and data flows in Azure Synapse Analytics, SQL Databases, and Azure Data Lake. Work with large datasets to define, test, and implement data storage, transformation, and processing strategies using Azure-based services. Create and manage data pipelines for ingesting, processing, and transforming data from various sources into a structured format. Develop solutions for real-time and batch processing using tools like Azure Stream Analytics and Event Hubs. Implement data security, governance, and compliance measures to ensure the integrity and accessibility of the organization’s data assets. Contribute to the migration of on-premises databases and ETL processes to Azure cloud. Build processes to identify, monitor, and resolve data inconsistencies and quality issues. Collaborate with data architects, business analysts, and developers to deliver reliable and performant data solutions aligned with business requirements. Monitor and optimize performance and cost of Azure-based data solutions. Document architectures, data flows, pipelines, and implementations for future reference and knowledge sharing. Knowledge, Skills, And Abilities Education A Bachelors/master's degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelor's degree in computer science, Information Systems or related field Experience: Required: 4-8 years of experience in data engineering, with a strong focus on Azure-based services. Proficiency in Azure Data Factory (ADF), Azure Synapse Analytics, Azure Data Lake, and Azure SQL Databases. Strong knowledge of data modeling, ETL/ELT processes, and data pipeline design. Hands-on experience with Python, SQL, and Spark for data manipulation and transformation. Exposure to big data platforms like Hadoop, Databricks, or similar technologies. Experience with real-time data streaming using tools like Azure Stream Analytics, Event Hubs, or Service Bus. Familiarity with data governance, best practices, and security protocols within cloud environments. Solid understanding of Azure DevOps for CI/CD pipelines around data workflows. Strong problem-solving skills with attention to detail and a results-driven mindset. Excellent collaboration, communication, and interpersonal skills for working with cross-functional teams. Preferred: Demonstrated experience in end-to-end cloud data warehouse migrations. Familiarity with Power BI or other visualization tools for creating dashboards and reports. Certification in Azure Data Engineer Associate or Azure Solutions Architect is a plus. Understanding of machine learning concepts and integrating AI/ML pipelines is an advantage. Skills and Competencies: Language: Proficiency at business level in English. Competencies: Communication: Ability to influence and help communicate the organization’s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: Azure DevOps Development Frameworks and Languages: SQL Spark Python Azure: Functional Knowledge of cloud based solutions About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Requirements Description and Requirements Principal Responsibilities: Technical Accounting Learn about emerging accounting issues that may impact MetLife’s reporting obligations under GAAP, IFRS and Statutory requirements. Research technical accounting issues and accounting policy/procedure matters. Interpret and project the financial impact on Operations, on a US GAAP, IFRS and a statutory basis. Prepare position papers presenting the Technical Accounting Group’s interpretation of the accounting issues/ new product launch/ new contracts entered into by MetLife, provide application of appropriate guidance and conclusion on the accounting treatment. Stay abreast of new accounting changes/developments. Analyze technical pronouncements and ask questions to gain an understanding. Evaluate and effectively communicate implications for MetLife of the proposed issue. Assist with implementation of new accounting pronouncements. Participate in US GAAP & IFRS implementation projects having advanced level knowledge under ASC 944 (including LDTI) & IFRS 17. Preparation of offline/Online accounting training presentations under U.S.GAAP and IFRS to provide trainings to employees Ability to analyze the Financial Statements and perform concurrent reviews of MetLife’s entities financial statements. Conversion of financial statements from Local GAAP to US GAAP Ensuring Quarterly and Annually SOX compliance of MetLife Operating Policies Strong understanding of US tax Customer Focus and Partnership Partner with various units (Financial Reporting, Expenses, etc) in order to understand the accounting issues. Provide timely and accurate guidance/assistance in evaluating accounting treatment/processes/procedures to various groups within the business. Build relationship with TAG members from other business units. Work collectively with various groups to resolve complex issues. Time/Project Management Prioritize and focus to meet customer expectations and project deadlines. Work under constant changing environment. Manage multiple tasks to ensure all deliverables are completed by due dates. Perform ad hoc tasks/projects Work timing : 12 pm to 9 pm IST About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Requirements Description and Requirements Analyze, validate and process transactions as per Desktop procedures (L3 & L4). Reconcile & Review bank to ledger transactions for all accounts. Analyze, research & review all discrepancies. Investigate and resolve outstanding items. Follow-up with other internal customers for closure of open items and provide back-ups for all discrepancies. Perform mid-month, month-end and quarter-end activities as per documented desktop procedures & publish reports Ensure that the assigned targets are met in accordance with SLA and Internal standards. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. Ensure adherence to established attendance schedules. Comply with regulatory requirements in prioritizing and completing work assignments Any other essential function that may occur from time to time as directed by the Supervisor About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Profile: Senior Business Analyst / Functional Consultant – Insurance Domain (Life & Annuities) Location: Gurgaon Budget: As per Your Interview & Experience Experience: 2 Years to 9 Years Job Summary: We are looking for a highly skilled and experienced Senior Business Analyst / Functional Consultant with strong functional and technical expertise in Life Insurance and Annuities domain . The ideal candidate will have in-depth knowledge of INGENIUM and Group Asia applications , excellent SQL skills , and hands-on experience in Agile and Waterfall methodologies . This role involves requirement gathering, analysis, stakeholder coordination, solution design, testing support, and implementation across back-end insurance systems. Key Responsibilities: Functional & Technical Analysis Responsible for requirement elicitation, gap analysis , and defining/documenting the scope of business needs. Identify project risks and assumptions during functional documentation. Perform detailed functional analysis and coordinate with stakeholders for requirement clarifications. Create use cases, data flow diagrams, activity diagrams, flow charts , and other process documentation using tools like MS Visio, Balsamiq, etc. Perform gap analysis and re-engineering of existing business processes. Insurance Domain Expertise Deep knowledge of Life Insurance & Annuity products and Indian insurance operations . Experience working with INGENIUM and Group Asia applications, including backend data structures and integration. Provide insights on process improvements and assist in defining business operating models . Technical Proficiency Strong knowledge of SQL and Oracle databases with excellent query-writing skills. Ability to understand and work with high and low-level system designs . Assist development teams in API development , system changes, and interface integration with third-party systems. Exposure to MongoDB and tools like Postman, SOAPUI, Swagger is an added advantage. Testing & Deployment Work closely with QA during all testing phases (SIT, UAT) and assist in test case preparation, defect tracking, and resolution . Support end users during acceptance and handle migration activities . Ensure smooth handover to maintenance teams post-production deployment. Project & Team Management Support program management through regular updates and status tracking. Help in estimating delivery timelines and allocate work across team members. Mentor and onboard new team members, conduct regular performance reviews, and engage in stakeholder meetings for continuous improvement. Review and ensure quality of Functional Requirement Documents (FRDs), RCA reports, work logs, and delivery checklists. Documentation & Communication Prepare and review key project artifacts including: Functional/Technical Requirement Specifications (FRS/TRS) Requirement Traceability Matrix (RTM) Acceptance Criteria Wireframes, Prototypes, HTML Reviews Provide functional walkthroughs to developers, testers, and business users. Maintain strong communication with internal teams and external vendors. Must-Have Skills: 8+ years of experience in Insurance Domain (Life & Annuities) Excellent understanding of INGENIUM , Group Asia, backend systems Strong expertise in SQL , Oracle DB, and data querying Hands-on with Agile delivery and tools like JIRA Proficiency in MS Office Suite , MS Visio, Balsamiq Experience in Business & Functional Documentation Strong interpersonal and stakeholder management skills Good-to-Have: Experience with MongoDB Understanding of API development and integration Experience in preparing regression test results Knowledge of tools like Postman, SOAPUI, Swagger Soft Skills: Strong analytical and problem-solving skills Excellent verbal and written communication Ability to work independently and lead cross-functional teams Detail-oriented with a focus on quality and timely delivery
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Job Description and Requirements Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. We are seeking a skilled Oracle HCM Technical Consultant to join our dynamic team in Hyderabad. This role is ideal for professionals with 4-8 years of experience who are passionate about leveraging Oracle HCM technology to solve business challenges. As a part of this role, you will be partnering with cross-functional teams, play a pivotal role in system implementation and enhancement, and contribute to optimizing HR processes. He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder – Key Responsibilities Develop and customize Oracle HCM solutions to meet business requirements, including workflows, reports, integration interfaces, extensions, and configurations. Support the implementation, maintenance, and enhancement of HCM modules such as Core HR, Payroll, Absence Management, Talent Management, Benefits, or Learning Management. Collaborate with HR stakeholders and functional teams to understand requirements, gather specifications, and design tailored solutions. Troubleshoot and resolve technical issues in Oracle HCM applications, ensuring system continuity and optimal performance. Create technical documentation, including system design, configuration, and testing scenarios. Develop and manage data migration activities, ensuring accuracy and consistency of data during conversion to Oracle HCM. Build and maintain integrations with third-party applications using tools like Oracle Integration Cloud (OIC) or SOA. Assist in regular system upgrades, patches, and testing to ensure compliance with the latest Oracle releases. Provide technical expertise and support on Oracle HCM reporting tools, including OTBI, BI Publisher, and HCM Extracts. Work collaboratively with internal teams and vendor resources to meet project deadlines Knowledge, Skills, And Abilities Education A Bachelors/master's degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelor's degree in computer science, Information Systems or related field Experience: Required: 4-8 years of experience as a technical consultant working with Oracle HCM Cloud applications. Strong expertise in Oracle HCM modules (Core HR, Payroll, Talent, Absence, etc.) and a solid understanding of business processes. Proficiency in Oracle SQL, PL/SQL, BI Publisher, HCM Extracts, Fast Formulas, and OTBI reports. Hands-on experience with Oracle Integration tools (Oracle Integration Cloud or SOA Suite). Knowledge of data modeling, migration, and transformation techniques. Ability to develop and troubleshoot custom reports, interfaces, and extensions. Strong problem-solving, analytical, and technical troubleshooting skills. Excellent communication and interpersonal skills for effective collaboration with stakeholders. Experience working in agile and project-based environments is preferred. Oracle HCM certifications are a plus but not mandatory. Preferred: Experience integrating Oracle HCM with on-premise or third-party systems. Familiarity with HR workflows, policies, and compliance requirements. Ability to manage systems testing including unit, QA, end to end and user acceptance testing Experience managing vendors to SLA’s. Proven experience collaborating with peers to establish best practices to achieve high service levels. Skills and Competencies: Language: Proficiency at business level in English. Competencies: Communication: Ability to influence and help communicate the organization’s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) Development Frameworks and Languages: SQL, PL/SQL Reporting Tools: OTBI, BI Publisher Integrations: Oracle Integration Cloud (OIC) or SOA HCM Extracts Oracle HCM: Functional Knowledge of Payroll, Benefits, Time and Labor, Absence, Learning, Performance and/or Compensation About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
7.0 years
8 - 10 Lacs
Hyderābād
On-site
Key Responsibilities: Must have experience in Insurance Domain Specially experience on Life annuities experience is required Good to have experience in Policy Admin System conversion projects Must have experience in large New Product implementation projects Must have experience in in defining implementation of Test strategy test design test planning and test execution Must have experience in test automation Must have experience in implementation of STLC Testing Techniques Processes Must have experience at planning organizational skills attentions to the detail Must have experience of complex Test Data management for various testing region environments creation and maintenance of test beds Must have experience in Functional System Integration Database Testing Must have experience in testing of web application Web services BI Reports Must have the ability to identify the areas of automations towards productivity improvement continuous effort reduction Must have ability to understand the priorities project timelines and good at maintaining required communication with relevant stake holders Must have experience in leading guiding the team towards project goals organizational values Additional Responsibilities: Any Engineering Graduate MCA with 7 years of testing experience Preferred Skills: Microservices, Springboot, Drools, BA Life Insurance, Angular JS , +Pega, Progress->Microservices, Springboot, Drools, BA Life Insurance, Angular JS , +Pega, Progress
Posted 1 week ago
0 years
2 - 3 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 24-Jul-2025 Job ID 11056 Description and Requirements Position: Software/Platform Engineer II Job Location: Hyderabad, India Work Arrangement: Hybrid Line of Business: Sub-Line of Business: EMEA Technology Department: Tech Org: GOSC Operations 41165 Assignment Category Grade: Full-time GG10 Technical Skills: Java - Java Microservice, Core Java Hiring Manager: Rajdip Pal / respective regional CIOs Job Description and Requirements Role Value Proposition The MetLife EMEA Technology organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a function focused on driving digital technology strategies for key technology functions within MetLife including. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. As part of Tech Talent Transformation (T3) agenda, MetLife is establishing a Technology Center in India. This technology center will perform as an integrated organization between onshore, offshore, and strategic vendor partners in an Agile delivery model. We are seeking a highly skilled Software/Platform Engineer II, a senior position with hands-on in Java technology. He/she should be responsible for the design, development and maintenance of software development solutions within a defined system, platform or product, based on a set of standards and processes which establish consistency across the enterprise data, reduce risk and promote efficiencies in support of the organization’s goals and objectives. This family can be used for both roles that require a complete technology stack of capabilities as well as roles that require to work on a single technology stack, application or platform. Software or Platform engineering role can be used where the work require a minimal amount of technology stack capabilities, work on a single application or roles that support platforms, SaaS, COTS Key Relationships: Internal Stake Holder – EMEA ART Leader, ART Leadership team, India EMEA Technology AVP, and Business process Owners for EMEA Technology. Key Responsibilities: Assists in the creation of architectural specifications, ensuring feasibility, functionality, and integration with existing systems and/or SaaS platforms in a limited capacity. Participate in the collection and documentation of user requirements as well as the development of user stories and estimates with software, strategic platforms and/or COTS. Participates in technical design, development, implementation and maintenance of application systems. Responsible for front or backend development, with an understanding of both and/or responsible for SaaS and/or COTS delivery. Participate in peer reviews of solution designs, related code, and/or related SaaS and/or COTS configuration. Participates in the investigation and resolution of production management incidents, problems, and service requests (in partnership with SaaS providers for Platforms). Supports production applications/platforms (in partnership with SaaS providers for Platforms) Identifies innovative solutions to technical challenges Education: Bachelor of Computer Science or equivalent. Technical Stack: Main Skill: Java; Skills - Java Microservice, Competencies: Basic Experience Collaboration Communication: Ability to communicate effectively to ensure results are achieved Agile Practices DevSecOps, CI/CD Collaboration Tools Product/Business/Industry experience Application Design/Architecture Cloud Native Technologies Communication: Ability to communicate effectively to ensure results are achieved Collaboration: Proven track record collaborating and working effectively in a global and multi-cultural environment (e.g. Japanese) Diverse environment: Can-do attitude and ability to work in a high paced environment Soft Skills: Excellent problem-solving, communication, and stakeholder management skills. Ability to balance technical innovation with business value delivery. Business acumen: A level-headed, clear communicator to gain detailed level of understanding of organizational business requirements and business dynamics. Self-Motivated and able to work independently. Attention to detail Collaborative Team Player Decisive Supportive Passionate Professional Accountable About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderābād
On-site
Job Summary We are seeking a skilled professional with 3 to 5 years of experience in the Life and Annuity domain for the role of SPE-Ins Claims. The candidate will work from our office during night shifts focusing on claims processing and analysis. This role requires a strong understanding of Life and Annuities Insurance to ensure accurate and efficient claims management contributing to the companys success and customer satisfaction. Responsibilities Analyze and process insurance claims in the Life and Annuity domain to ensure timely and accurate resolution. Collaborate with team members to identify and resolve discrepancies in claims documentation. Utilize domain knowledge to enhance the efficiency of claims processing and improve customer satisfaction. Maintain up-to-date records of claims and ensure compliance with company policies and industry regulations. Provide insights and recommendations to improve claims processing workflows and reduce processing times. Communicate effectively with internal and external stakeholders to facilitate smooth claims handling. Monitor claims trends and provide reports to management for strategic decision-making. Ensure adherence to quality standards and regulatory requirements in all claims processing activities. Support the development and implementation of new claims processing tools and technologies. Participate in training sessions to stay updated with industry trends and best practices. Assist in the preparation of claims-related documentation and reports for audits and reviews. Contribute to team meetings and discussions to share knowledge and improve processes. Engage in continuous learning to enhance domain expertise and professional growth. Qualifications Possess strong analytical skills and attention to detail for accurate claims processing. Demonstrate excellent communication skills for effective stakeholder interactions. Have a solid understanding of Life and Annuities Insurance to apply domain knowledge effectively. Show proficiency in using claims processing software and tools. Exhibit problem-solving abilities to address and resolve claims issues efficiently. Display a commitment to maintaining high-quality standards and compliance with regulations. Be open to working night shifts and adapting to a dynamic work environment. Certifications Required Certified Life and Health Insurance Specialist (CLHIS) or equivalent certification in Life and Annuities.
Posted 1 week ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Description And Requirements Position Summary The engineer role is to support external data transmission, operations, scheduling and middleware transmission. Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools. Should be able to handle day to day customer transmission and Informatica MFT/DX activities. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Able to create new setups and support existing transmissions Able to diagnose and troubleshoot transmission and connection issues Experience in Windows administration and good to have expertise in IBM workload scheduler Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups The role will participate in the evaluation and recommendation of new products and technologies The role will also represent the domain in relevant automation and value innovation efforts Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Able to debug production issues by analyzing the logs directly and using tools like Splunk. Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team Create new setups and support existing transmissions Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler SSH/SSL/Tectia Microsoft IIS IBM Connect:Direct IBM Sterling Informatica MFT Operating System Knowledge (Linux/Windows/AIX) Troubleshooting Azure Dev Ops Pipeline Knowledge Mainframe z/OS Knowledge Open Shift and Kube Enterprise Scheduling Knowledge (Maestro) Good to Have : Python and/or Powershell Agile SAFe for Teams Ansible (Automation) Elastic Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
8.0 years
0 Lacs
Noida
On-site
Manager EXL/M/1417292 Insurance Life & AnnuitiesNoida Posted On 09 Jul 2025 End Date 23 Aug 2025 Required Experience 8 - 15 Years Basic Section Number Of Positions 1 Band C1 Band Name Manager Cost Code D010253 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 800000.0000 - 1500000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Insurance Sub Group Insurance Organization Insurance Life & Annuities LOB Back Office SBU Operations Country India City Noida Center Noida-SEZ BPO Solutions Skills Skill VARIABLE ANNUITIES RETIREMENT BENEFITS Minimum Qualification GRADUATE Certification No data available Job Description Essential Functions: Would be responsible to meet client SLA's i.e., Productivity, Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant Managers / Lead Assistant Managers Executive quarterly and annual appraisals of Agents and Assistant Managers / Lead Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics-based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the processes Review Performance of the KPIs on a near term basis and develop plans for improvement in performance. Act as primary point of contact for client’s operations leadership. Lead governance calls, performance reviews, and escalations. Ensure proactive communication around volumes, exceptions, and systemic issues. Participate in client audits, due diligence, and process walk-throughs. Ensure compliance with internal policies and procedures, external regulations and information security standards Drive adherence to standard operating procedures (SOPs) and perform regular quality audits. Mitigate operational risks through robust process documentation and exception management. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Continue to build additional knowledge and understanding of the client’s business Responsible for meeting close task deadlines with high accuracy and minimal rework Identify and drive process optimization, automation, and cost-efficiency initiatives. Support transition of new processes and clients including training, SOP creation, and stabilization. Collaborate with QA, training, and transformation teams for long-term improvements. Performance Parameters: Employee Satisfaction, people development and morale Attrition within target levels Improvement in quality and productivity Process performance – as per KPIs over the month Client Satisfaction Primary Internal Interactions: Client and other stake holders Internal Management Team Internal Support functions Education Requirements / Work Experience / Skill Set: Graduate with 10 +Yrs. Experience, minimum 4-5 years of experience in US Retirement Insurance domain and team management. Excellent people manager, open to direction with positive collaborative work style & commitment to get the job done Must be able to effectively communicate with client through conference calls and e-mails Capability to conduct an appraisal discussion and assess different levels of performance and potential. Capability to communicate with large teams. Process Excellence Methodology Reasonable level of business perspective regarding the internal functioning of BPO/EXL Good networking capability and Client facing skills Excellent communication, stakeholder management, and leadership skills. Experience managing night shift teams and SLA-driven environments. Interpersonal, Analytical and Logical Reasoning Six Sigma Green Belt / Lean Process Improvement (preferred) Value & Behavior: Customer Service Orientation Quality Orientation Attention to detail Leadership traits and behavior Workflow Workflow Type Back Office
Posted 1 week ago
10.0 years
0 Lacs
Noida
On-site
City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 24-Jul-2025 Job ID 11096 Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 5+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: expert in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Should have strong working Knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Must have experience of Automation tools and programming such as Ansible and Python. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As a Workforce Manager in the Annuities Third-Party Administration (TPA) business, you play a central role in keeping operations running smoothly and efficiently. You'll be responsible for overseeing day-to-day work allocation, tracking team productivity, resolving stuck or aging items, and ensuring deadlines are met across the new business and policy issuance processes. What You’ll Do The Workforce Manager is responsible for overseeing the day-to-day operational flow by effectively allocating work, tracking team productivity, and identifying bottlenecks. This role plays a critical part in ensuring timely execution, SLA adherence, and data-driven decision-making through regular management reviews and performance reporting. Key Responsibilities Work Allocation & Planning Assign tasks to teams or individuals based on capacity, skill set, and priority. Manage real-time queue distribution across multiple workstreams. Balance workload during volume spikes or resource constraints. Productivity Monitoring Track daily and weekly productivity metrics across teams. Analyze variances and flag underperformance or inefficiencies. Prepare dashboards and reports for leadership. Issue Resolution Monitor and resolve stuck or aging items across systems (e.g., OnBase, CRM). Escalate blockers and collaborate with SMEs, QA, and operations teams to resolve. Maintain visibility into processing delays and SLA risks. Management Reporting & Reviews Generate and present weekly/monthly performance reports. Highlight trends, risks, and action items for leadership. Recommend process improvements based on data insights. Cross-Functional Collaboration Partner with Quality, Training, and Tech teams to enhance workflow efficiency. Support new hire onboarding from a work allocation standpoint. What You’ll Need 3–5 years of experience in workforce management, operational SME or similar role. Strong analytical skills; proficiency in Excel, Power BI, or similar tools. Experience with workflow and queue management systems (e.g., OnBase, Salesforce). Excellent communication and stakeholder management skills. Ability to work under pressure and adapt in a fast-paced environment Excellent organizational, communication, and interpersonal skills. Analytical mindset with the ability to make data-driven decisions. Bonus Points Six Sigma working knowledge and completed coursework LOMA or other industry certifications WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Position: Software/Platform Engineer II Job Location: Hyderabad, India Work Arrangement: Hybrid Line of Business: Sub-Line of Business: EMEA Technology Department: Tech Org: GOSC Operations 41165 Assignment Category Grade: Full-time GG10 Technical Skills: Java -- Java Microservice, Core Java Hiring Manager: Rajdip Pal / respective regional CIOs Job Description And Requirements Role Value Proposition The MetLife EMEA Technology organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a function focused on driving digital technology strategies for key technology functions within MetLife including. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. As part of Tech Talent Transformation (T3) agenda, MetLife is establishing a Technology Center in India. This technology center will perform as an integrated organization between onshore, offshore, and strategic vendor partners in an Agile delivery model. We are seeking a highly skilled Software/Platform Engineer II , a senior position with hands-on in Java technology. He/she should be responsible for the design, development and maintenance of software development solutions within a defined system, platform or product, based on a set of standards and processes which establish consistency across the enterprise data, reduce risk and promote efficiencies in support of the organization’s goals and objectives. This family can be used for both roles that require a complete technology stack of capabilities as well as roles that require to work on a single technology stack, application or platform. Software or Platform engineering role can be used where the work require a minimal amount of technology stack capabilities, work on a single application or roles that support platforms, SaaS, COTS Key Relationships: Internal Stake Holder – EMEA ART Leader, ART Leadership team, India EMEA Technology AVP, and Business process Owners for EMEA Technology. Key Responsibilities: Assists in the creation of architectural specifications, ensuring feasibility, functionality, and integration with existing systems and/or SaaS platforms in a limited capacity. Participate in the collection and documentation of user requirements as well as the development of user stories and estimates with software, strategic platforms and/or COTS. Participates in technical design, development, implementation and maintenance of application systems. Responsible for front or backend development, with an understanding of both and/or responsible for SaaS and/or COTS delivery. Participate in peer reviews of solution designs, related code, and/or related SaaS and/or COTS configuration. Participates in the investigation and resolution of production management incidents, problems, and service requests (in partnership with SaaS providers for Platforms). Supports production applications/platforms (in partnership with SaaS providers for Platforms) Identifies innovative solutions to technical challenges Education: Bachelor of Computer Science or equivalent. Technical Stack: Main Skill: Java; Skills - Java Microservice, Competencies: Basic Experience Collaboration Communication: Ability to communicate effectively to ensure results are achieved Agile Practices DevSecOps, CI/CD Collaboration Tools Product/Business/Industry experience Application Design/Architecture Cloud Native Technologies Communication: Ability to communicate effectively to ensure results are achieved Collaboration: Proven track record collaborating and working effectively in a global and multi-cultural environment (e.g. Japanese) Diverse environment: Can-do attitude and ability to work in a high paced environment Soft Skills: Excellent problem-solving, communication, and stakeholder management skills. Ability to balance technical innovation with business value delivery. Business acumen: A level-headed, clear communicator to gain detailed level of understanding of organizational business requirements and business dynamics. Self-Motivated and able to work independently. Attention to detail Collaborative Team Player Decisive Supportive Passionate Professional Accountable About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
150.0 years
3 - 3 Lacs
Gurgaon
On-site
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Process Expert Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance. Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. Sun Life Global Solutions (SLGS) Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines. The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new-age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! What will you do? Good written and verbal communication skills Good commitment to customer service and quality Good research and follow-up skills Typing skills of 25-30 words per minute Proven ability to work independently and in a team environment. High level of attention to detail to reduce risk of error with complex work, strong logic, problem solving knowledge & understanding of Group/Individual Insurance Products Our engineering career framework helps our engineers to understand the scope, collaborative reach, and levers for impact at every job role and defines the key behaviors and deliverables specific to one’s role and team and plan their career with Sun Life. Your scope of work / key responsibilities: Processes customer requests in a timely and accurate manner Meets established quality control measures. Meets individual productivity requirements. Communicates with customers through written and oral correspondence Provides follow up on requests that cannot be immediately resolved. Build relationships with staff from other departments to ensure queries are responded to in a timely manner. Escalates issues to management when needed. Works with management to set daily priorities to ensure prompt and efficient service. Maintains flexibility in a high speed, demanding team environment. Identifies process improvements to increase efficiencies and streamline processes. Actively participates in departmental team meetings and other open forums. Assists with department projects and initiatives as needed. Soliciting and compiling information and data related to processing activities. Using PC applications and functions such as Excel and Word to update and load data sets. Working with mainframe/CSW/Valet, Ingenium applications Creating and monitoring the Process Notes Meeting and exceeding client defined service level metrics on timeliness and accuracy Job Category: Customer Service / Operations Posting End Date: 30/10/2025
Posted 1 week ago
8.0 - 12.0 years
3 - 8 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 24-Jul-2025 Job ID 10938 Description and Requirements Hyderabad Site S&S Role: Ensure processes (involving operations) at Hyderabad are institutionalized in a manner consistent with processes @ MGCC Corporate Functions Perform value added analyses to generate management information, and help improve processes Review/generate reports to monitor performance Develop efficient and effective reporting processes Ensure compliance with internal policies and procedures, external regulations and information security standards Manage partner/stakeholder visits Manage budgets/invoicing/actuals along with other partners/points of contacts Manage site budgets – team budget, governance team budget, conferences, and another events budget Lead and drive communications through Yammer & other available channels Responsible for planning, tracking, enabling execution & communicating progress against key focus areas of Hyd – Talent acquisition, onboarding, training, finance, facilities, IT, senior management reporting; follow-ups/alignment with partners across various functions at MGCC Run Hyd Site MBR (Quarterly) chaired by MGCC CF leader nce (In Years) 8-12 years of experience in operations and project management in large enterprises with operations across countries/different time zones/matrix structures; PMO Support, Consulting, Business Process/Techology Off-shoring, Financial Institutions, Insurance industry Experience on PMO Support & Project Management will be mandatory · Should have 5-8 years of customer management experience (Pref US) Technical Skills Strong Program & Project Management skills Self-starter who is innovative with solutions Ability to work in a cross-cultural environment Proficient in Microsoft PowerPoint, Excel including pivot tables, lookups, data validation etc. Proven ability to collaborate with other areas, including IT, Finance, Governance, Training, etc. Ability to interpret data and generate business insights to provide support or develop recommendations. Ability to exercise judgment, to make decisions for less defined issues and selects methods and techniques for obtaining solutions Understanding of strategy and business transformation frameworks and methods bility to continuously learn new methods and best practices Understand best in class operations models that benchmark superior delivery levels on global assignments Written and verbal communication skills are a pre-requisite for this role · Must be a team player and good people person Education Bachelor’s/ master’s degree in any Finance or relevant domain. MBA or financial services industry experience preferred About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Hyderabad Site S&S Role: Ensure processes (involving operations) at Hyderabad are institutionalized in a manner consistent with processes @ MGCC Corporate Functions Perform value added analyses to generate management information, and help improve processes Review/generate reports to monitor performance Develop efficient and effective reporting processes Ensure compliance with internal policies and procedures, external regulations and information security standards Manage partner/stakeholder visits Manage budgets/invoicing/actuals along with other partners/points of contacts Manage site budgets – team budget, governance team budget, conferences, and another events budget Lead and drive communications through Yammer & other available channels Responsible for planning, tracking, enabling execution & communicating progress against key focus areas of Hyd – Talent acquisition, onboarding, training, finance, facilities, IT, senior management reporting; follow-ups/alignment with partners across various functions at MGCC Run Hyd Site MBR (Quarterly) chaired by MGCC CF leader nce (In Years) 8-12 years of experience in operations and project management in large enterprises with operations across countries/different time zones/matrix structures; PMO Support, Consulting, Business Process/Techology Off-shoring, Financial Institutions, Insurance industry Experience on PMO Support & Project Management will be mandatory Should have 5-8 years of customer management experience (Pref US) Technical Skills Strong Program & Project Management skills Self-starter who is innovative with solutions Ability to work in a cross-cultural environment Proficient in Microsoft PowerPoint, Excel including pivot tables, lookups, data validation etc. Proven ability to collaborate with other areas, including IT, Finance, Governance, Training, etc. Ability to interpret data and generate business insights to provide support or develop recommendations. Ability to exercise judgment, to make decisions for less defined issues and selects methods and techniques for obtaining solutions Understanding of strategy and business transformation frameworks and methods bility to continuously learn new methods and best practices Understand best in class operations models that benchmark superior delivery levels on global assignments Written and verbal communication skills are a pre-requisite for this role Must be a team player and good people person Education Bachelor’s/ master’s degree in any Finance or relevant domain. MBA or financial services industry experience preferred About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
15.0 years
4 - 6 Lacs
Noida
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 24-Jul-2025 Job ID 11012 Description and Requirements Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation, and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. Conducts complex research, review and analysis of medical records, treatment plans and claim information. Provides recommendations regarding claimants’ current potential functional abilities and develops goal-focused return-to-work plans. Assess training needs and creates, authors, and presents medical training to claim and business partner associates. Engages claimants, healthcare providers, employers, and customers to ensure strict adherence in determining functional abilities. Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return-to-work potential. Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality. Performs other related duties as assigned or required Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Medical) or diploma with a minimum of 15 years of education. Experience (In Years) Required Current RN licensure 4+ years of experience as an RN with Clinical/Ops Experience Preferred 7+ years Disability claims and/or clinical experience. Disability claims experience Preferred designations CCM (certified case management) and/or CDMS (certified disability management specialist). Technical Skills/other skills Computer navigation skills Excellent Keyboarding and data entry speed Knowledge about US Culture is preferred. Excellent verbal/written communication skills – should be able to read, interpret business documents. Excellent analytical and interpersonal skills Data gathering ability/ Eye for detail. Ability to comprehend and apply varied rules to multiple policies. Teamwork/ Managing Self / Adaptability Ability to work successfully and perform detail-oriented work in production driven environment. Excellent organizational skills Proven ability to meet quality and time standards. Ability to work on routine/standardized transactions. Possess strong knowledge of medical conditions, symptoms, and terminology. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 week ago
25.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Job Title: Life & Annuities - AGM/AVP-Hyderabad Job Description Candidates with minimum 25+years of experience in US - Life / Group Life / Annuities domain operations with 5 -10 years in BPS sales and solutions. Ø Manage large scale Life & Annuity operations of 500+ FTEs cutting across the end to end Life & Annuity Process Value chain Money In, Money Out, Complex Change, Illustration & Indexing, Claims, Product Administration Ø Responsible for the overall management of the department which includes Driving Account P&L, Unit Strategies Budgeting, Resource Planning, Hiring, Training, and Team Engagement in multiple geographic locations Ø Capability Building, Revenue forecast, bench-marking the best practices and periodical project & Account Review Ø In-depth knowledge & understanding of Products & Operations across any of the above domains Ø Knowledge of Medical Underwriting and /or Life Claims Administration would be preferred Ø Ability to understand Market/Industry trends and derive meaningful insights Ø Experience of Transformation delivery in business operations and familiar with transformation tools / technology and Industry best-practices Ø Ability to identify opportunities to optimise / transform processes through Lean Process Optimisation, Automation or Technology Transformation projects ØStrong written and verbal communication and presentation skills ØAbility to multi-task, prioritize & organize tasks and manage time effectively ØWillingness to embrace change in a fast-paced work environment Ø Flexible to work with Insurance Clients across geos – US / EU / UK / ANZ Skills Required RoleLife & Annuities(L&A)-AVP/VP-Hyderabad Industry TypeITES/BPO/KPO Functional Area Required Education Employment TypeFull Time, Permanent Key Skills ANNUITY LIFE & ANNUITIES LIFE AND ANNUITY LIFE INSURANCE Other Information Job CodeGO/JC/519/2025 Recruiter NameMarilakshmi S
Posted 1 week ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Requirements Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 5+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: expert in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Should have strong working Knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Must have experience of Automation tools and programming such as Ansible and Python. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 week ago
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