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Hiring for Customer Service Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

1.0 - 10.0 years

1 - 8 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Description We are seeking a dedicated Customer Service Representative to join our team in India. This role is perfect for individuals who are passionate about providing excellent customer service and are eager to help clients with their inquiries and issues. You will play a key role in ensuring customer satisfaction and enhancing the overall customer experience. Responsibilities Provide exceptional customer service support to clients via phone, email, and chat. Assist customers with inquiries, complaints, and technical issues in a timely manner. Document all customer interactions and feedback in the CRM system. Collaborate with team members to improve customer service processes and policies. Identify and escalate priority issues to the appropriate team or management. Stay updated on product knowledge and company policies to provide accurate information. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic computer skills and proficiency in MS Office Suite. A positive attitude and a willingness to learn and adapt.

Posted 2 days ago

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Us Healthcare - VOICE Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

0.0 - 4.0 years

2 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Hiring for UHG Process International BPO ???? Location: Andheri & Malad Process: UHG (Voice as applicable) Shift: US Shift / Night Shift Salary: Up to ?42,000 in-hand (depending on last drawn salary) Eligibility: Graduate Freshers & Experienced candidates can apply Excellent communication skills (written & verbal) Comfortable with night shifts Job Highlights: 5 days working, 2 days rotational week off Attractive salary with performance-based incentives Excellent work environment with growth opportunities Additional Information: Immediate joiners preferred Candidates must be comfortable working from office Benefits: Attractive salary package + incentives. 5-day work week with 2 rotational offs. Excellent growth opportunities within the organization. Interested candidates can Call or WhatsApp on- 9326479640 Regards, Vibrantzz Management Services,

Posted 5 days ago

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