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8.0 - 13.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Role & responsibilities : Provide functional production support for Oracle SCM modules: Order Management, Inventory, and Purchasing. Monitor and resolve user tickets, incidents, and service requests in a timely manner. Perform root cause analysis and implement permanent fixes for recurring issues. Handle month-end, quarter-end, and year-end support activities related to SCM modules. Collaborate with technical teams to resolve integration and interface-related issues. Identify process improvement opportunities and recommend configuration or process changes. Support enhancements, patch testing, and Oracle upgrades. Document issue resolutions, FAQs, and knowledge articles to enhance support qua...
Posted 5 months ago
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