Operations and customer experience managers Iigm

2.0 - 6.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Oversee , streamline operational workflows, GAP Analysis, cross-functional collaboration, Track KPI, platform usage support, Manage customer cycle timely resolution & RCA identify areas for improvement, SOPs, TM's, and guidelines for customer-facing. Required Candidate profile 3-4 yrs of exp in operations, customer success roles. proficient in Hindi English, Kannada Tamil, optimizing op's proces and improving customer satisfaction, communication, analytical, organ'l skills

Posted 9 hours ago

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