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15.0 - 19.0 years

0 Lacs

chennai, tamil nadu

On-site

The Recovery Manager provides full leadership and supervisory responsibility, offering operational/service leadership and direction to team(s). You will apply in-depth disciplinary knowledge by providing value-added perspectives and advisory services. Your role may involve contributing to the development of new techniques, models, and plans within your area of expertise. Strong communication and diplomacy skills are essential for this position. You will be responsible for the volume, quality, and timeliness of end results, as well as shared responsibility for planning and budgets. Your work will have a significant impact on an entire area, influencing the overall performance and effectiveness of the sub-function/job family. As a Recovery Manager, you will have full supervisory responsibility, ensuring the motivation and development of your team through professional leadership. This includes duties such as performance evaluation, compensation, hiring, disciplinary actions, terminations, as well as direction of daily tasks and responsibilities. Your responsibilities will include managing a team that consists of Team Leads and Senior Team Leads who review recovery customer complaints. You will assign tasks and ensure team deliverables, and your unit may be responsible for managing a large segment of level 2 and level 3 complaints. Additionally, you will serve as a backup to the Senior Manager and be responsible for developing and implementing policies and procedures to enhance Recovery processes. You will be required to maintain appropriate staffing levels to meet operational needs, apply in-depth disciplinary knowledge of concepts and procedures within your area, and demonstrate a comprehensive understanding of how your area integrates to contribute to achieving overall business goals. To excel in this role, you must possess excellent communication and leadership skills, seamless email writing abilities, good stakeholder management, attention to detail, a proven performance track record with initiatives, strong analytical skills, and the ability to assess and identify root causes while providing solutions to any issues or gaps. You should be hands-on with the process, capable of asking the right questions, gathering necessary information to make well-informed decisions, quickly learning processes, analyzing data, reviewing details, and conducting in-depth research. This role requires you to work independently with good decision-making abilities. You will be expected to work in a US Shift and must be willing to work during night shifts (IST). The minimum educational requirement for this position is a Bachelor's degree or equivalent experience. You should have at least 15+ years of experience in a relevant field to be considered for this role. Please note that this job description offers a high-level overview of the work performed, and other job-related duties may be assigned as required. This position falls under the Operations Support job family within the Operations - Core group. The role is full-time, requiring your dedication during the specified working hours. If you are a person with a disability and require reasonable accommodation to use search tools and/or apply for a career opportunity, please review Accessibility at Citi. For further details on Citi's EEO Policy Statement and the Know Your Rights poster, you can access the relevant resources.,

Posted 2 days ago

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3.0 - 7.0 years

0 Lacs

kanpur, uttar pradesh

On-site

As a part of this role, you will be responsible for strengthening the distribution and sales network in the assigned territory by increasing SIM & Data Selling Outlets to the maximum possible extent. Ensuring that existing customers receive adequate service is also a key deliverable. Your responsibilities will include understanding the market demographics and driving sales strategy based on customer segments. It will be essential to focus on basic distribution parameters such as Channel profitability and Channel satisfaction to enhance overall performance. Initiating active relationship management programs by engaging with Retailers and Field Sales Executives (FSE) effectively is crucial. You will be expected to increase value for partners including Distributors, Retailers, and Field Sales Executives through systematic marketing and merchandising activities. Developing timely Market Intelligence reports that detail changing customer trends and competitors" performance will be a significant aspect of this role. Working closely with the network team to understand and enhance the mobile network in the markets is also a key responsibility. The ideal candidate for this position should possess the following skills: - Ability to ensure excellence in execution - Collaboration and teamwork skills to work effectively with large teams - Proficiency in analyzing data and drawing actionable insights - Strong consultation, facilitation, and selling skills - Enterprising attitude and the ability to convince stakeholders - Basic computer literacy, especially in MS Office and Excel This role also involves working towards achieving the #BAL_Mass Retail objectives.,

Posted 3 days ago

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3.0 - 8.0 years

0 - 0 Lacs

navi mumbai

On-site

This is Kinjal from link Success, We have Excellent job opportunity for the position of Sr. Data Analyst / Financial Analyst role. Job Title: Finance Professional Location: Vashi, Navi Mumbai Technology trained Finance professional: Job description typically involves using technical skills and financial knowledge to analyze data, develop financial models, and improve financial processes through technology, often focusing on areas like data analysis, automation, and system implementation. Should have knowledge of using AI tools / Other tools for data analysis and accounting processes. Strong technical aptitude is required. Must be able to work independently, manage multiple concurrent tasks and work with people possessing differing levels of technical knowledge. Technology Geek in terms of financial analysis very abrest in New financial domain & usage General requirement: Excellent oral presentation and written communication skills are required. Must be detail oriented. Experience using word processing, spreadsheet, and other financial software is preferred. Knowledge of basic accounting principles and financial reporting is preferred. Interested candidates can share resume on kinjal@linksuccess.in Thanks & Regards, Kinjal

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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You will be taking on a full-time on-site role as a Marketing Staff member in Coimbatore. Your primary responsibilities will include conducting market research, devising and implementing marketing strategies, delivering exceptional customer service, and supporting sales efforts. Your daily tasks will involve gathering and analyzing market data, formulating marketing plans, engaging with customers, and collaborating with the sales team to enhance business growth. To excel in this role, you should possess excellent communication skills, the ability to conduct thorough market research and analyze data effectively, prior experience in sales and customer service, expertise in developing and executing marketing strategies, strong organizational and multitasking capabilities, proficiency in relevant marketing tools and software, and a Bachelor's degree in Marketing, Business, or a related field.,

Posted 1 week ago

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5.0 - 9.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

You are a dynamic and experienced Operations Executive responsible for overseeing and enhancing daily retail operations. With 46 years of experience in the retail sector, you possess excellent organizational skills and the ability to efficiently manage and optimize processes. Your key responsibilities include supervising and coordinating daily retail operations across locations, monitoring inventory, supply chain, and store performance, developing and implementing operational policies and procedures, ensuring adherence to company standards and compliance protocols, liaising with vendors, internal teams, and store managers, analyzing data and preparing reports to improve efficiency and reduce costs, supporting business growth and profitability initiatives, as well as handling escalations and providing resolutions to operational challenges. To excel in this role, you should have a Bachelors or Masters Degree in Business Administration, Operations, or a related field, along with 46 years of relevant work experience in retail operations. Strong leadership and team coordination skills are essential, as well as proficiency in MS Office, ERP systems, and retail software. Your excellent analytical, problem-solving, and communication abilities will be crucial, along with the ability to multitask and work under pressure. Additionally, you should be below 40 years of age. Preferred skills for this position include knowledge of inventory management systems, experience with retail KPIs and metrics, and familiarity with visual merchandising and store compliance. This is a full-time, permanent position that requires in-person work.,

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0.0 - 4.0 years

0 Lacs

dehradun, uttarakhand

On-site

As an Intern at Simplifly Sports Marketing Solutions, you will play a key role in supporting the day-to-day marketing activities of the company. Your responsibilities will include assisting in market research, contributing to social media calendars, and participating in various projects related to video production and talent management. This is a full-time hybrid position that offers a unique opportunity to work remotely while also having the option to visit our branches in Manali or Dehradun as needed. To excel in this role, you should possess strong written and verbal communication skills, a solid understanding of marketing principles, and the ability to manage projects and talent effectively. Your role will also involve conducting market research, analyzing data, and drawing meaningful conclusions to drive business growth. Experience in social media management and content creation will be beneficial, along with excellent attention to detail and problem-solving abilities. Being proficient in making presentations and having the capacity to work both independently and collaboratively are essential qualities for this position. While previous experience in marketing or the sports industry is advantageous, it is not mandatory. If you are currently pursuing a related degree or have recently graduated, this opportunity could be a great fit for you to gain valuable experience in the field.,

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an Analyst specializing in Project Management & Metrics, your primary responsibility will be to oversee the governance and control metrics for the entire lifecycle management of Intragroup Company Agreements (ICAs) within the organization. You will work towards implementing a managed services function that ensures standard, consistent, compliant, transparent, scalable, and well-controlled oversight of ICAs globally. Your key responsibilities will include designing/enhancing the platform/tools for ICAs and associated KPIs/KRIs/SLAs, coordinating drafting, review, execution, and refresh of ICAs, collaborating with various teams for cross-functional coordination, ensuring regulatory and audit readiness, and developing a centralized ICA repository. Additionally, you will be involved in training and playbook development, force majeure and change management, and maintaining corporate security responsibilities. To excel in this role, you should possess strong project management skills to ensure timely delivery, effective communication skills for global coordination, the ability to design metrics, dashboards, and analyze data. Any background in drafting and reviewing intercompany agreements would be advantageous. Experience with tools like Domo Dashboards, Power BI, Power Apps, and MS Office will be beneficial for this position. Your role will require you to collaborate with Legal, Regulatory, Tech, Finance, Operations, Tax/Transfer Pricing, and business teams, ensuring ICAs align with industry/regulatory frameworks, local tax laws, and compliance requirements. You will play a critical role in implementing various monitoring and reporting processes, and maintaining audit-ready ICA documentation for tax authorities or internal audits. In addition to your core responsibilities, it is expected that you abide by Mastercard's security policies, ensure the confidentiality and integrity of accessed information, report any suspected security violations or breaches, and complete all mandatory security trainings in accordance with Mastercard's guidelines. Join us in driving operational excellence and compliance in managing Intragroup Company Agreements with a global impact.,

Posted 2 weeks ago

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As an Analyst in Project Management & Metrics, you will be part of a team responsible for implementing a managed services function to ensure standard, consistent, compliant, transparent, scalable, and well-controlled oversight of Intragroup Company Agreements (ICAs) at a global level. Your role will involve overseeing governance and control metrics for the entire lifecycle management of ICAs within the organization. You will work towards aligning these agreements with Mastercard's business operations reality, regulatory obligations, tax/transfer pricing policy, and expectations on a global scale. Your skillset should include strong project management abilities to ensure timely delivery, excellent communication skills for global coordination, capability to design metrics, dashboards, and analyze data. Any prior experience in drafting and reviewing intercompany agreements would be advantageous. Additionally, proficiency in tools such as Domo Dashboards, Power BI, Power Apps, and MS Office would be beneficial for this role. Key Responsibilities: - Design/enhance the platform/tools for designing ICAs and associated KPIs/KRIs/SLAs. - Coordinate drafting, review, execution, and periodic refresh of ICAs and related technology support model. - Collaborate with various teams including Legal, Regulatory, Tech, Finance, Operations, Tax/Transfer Pricing, and business teams. - Ensure ICAs comply with industry/regulatory frameworks, local tax laws, and compliance requirements. - Develop and maintain a centralized ICA repository, track version control, signatories, amendments, and entity-specific annexes. - Build and uphold an ICA policy, templates, and guidance materials. - Define and standardize force majeure and change control clauses, monitor business changes requiring ICA updates. You will also be responsible for regulatory and audit readiness, third-party/supplier monitoring, incident reporting, risk reporting, SLA monitoring, and reporting processes. Your role will involve preparing and maintaining audit-ready ICA documentation for tax authorities or internal audits. Furthermore, you will play a crucial part in implementing security measures to safeguard Mastercard's assets, information, and networks. It is expected that you abide by Mastercard's security policies and practices, ensure the confidentiality and integrity of accessed information, report any suspected security violations or breaches, and complete all mandatory security trainings as per Mastercard's guidelines. Your contribution to the team's efforts will be instrumental in ensuring the effective management and oversight of Intragroup Company Agreements within the organization.,

Posted 2 weeks ago

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a Sales Executive at our dynamic and rapidly growing company, your primary focus will be to enhance the distribution and sales network within the assigned territory. Your responsibilities will include increasing the number of SIM & Data Selling Outlets, ensuring optimal service to existing customers, and tailoring sales strategies based on market demographics. You will be expected to drive key distribution parameters such as Channel profitability and satisfaction while fostering strong relationships with Retailers and Field Sales Executives through active engagement programs. Additionally, you will work towards enhancing value for our Partners by implementing strategic marketing and merchandising activities. Market intelligence will be a crucial aspect of your role, as you will be required to develop timely reports on customer trends and competitor performance. Collaboration with the network team to enhance mobile network quality in the markets will also be essential. To excel in this role, you should possess the ability to execute tasks with excellence, collaborate effectively with large teams, analyze data to derive insights, and demonstrate strong consultation, facilitation, and selling skills. An enterprising mindset and the capacity to engage and convince stakeholders will be beneficial. Basic computer literacy, particularly in MS Office Excel, is required. The ideal candidate for this position should hold a full-time graduate degree, preferably an MBA/PGDM, and have 1-4 years of relevant sales experience, preferably in the Telecom/FMCG industry. At our company, we foster a culture of innovation, customer-centricity, and continuous growth. Join us in our mission to provide unparalleled experiences to our customers and shape the future of the industry.,

Posted 3 weeks ago

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2.0 - 7.0 years

2 - 7 Lacs

Gurgaon, Haryana, India

On-site

Ghrs Training is seeking a diligent Risk and Fraud Investigator to join our team. This role is crucial for maintaining the integrity and security of our international operations by identifying and mitigating potential risks and fraudulent activities. Key Responsibilities: Conduct thorough investigations into suspicious activities and potential fraud cases within international operations. Analyze data and transaction patterns to identify red flags and unusual behavior. Collaborate with internal teams and external partners to gather necessary information for investigations. Document findings comprehensively and prepare detailed reports for review by management. Provide recommendations for process improvements to enhance fraud prevention and risk mitigation strategies. Communicate effectively with international customers where necessary to verify information or resolve issues related to investigations, leveraging strong customer service skills. About You: You have a minimum of 2 years of experience in International Customer Service . This background is essential for understanding customer interactions and identifying potential anomalies. You possess strong analytical and problem-solving skills, with a keen eye for detail. You are highly ethical, with a strong sense of integrity and confidentiality. You have excellent communication skills, both written and verbal, allowing for clear articulation of complex findings. You are capable of working independently and as part of a team in a fast-paced environment.

Posted 3 weeks ago

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2.0 - 6.0 years

1 - 2 Lacs

Vadodara

Work from Office

promoting and selling products or services to customers in their designated territory through face-to-face interactions.Effectively communicating with clients, building rapport, and conveying product info.Develop and implement field marketing plans.

Posted 1 month ago

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2.0 - 4.0 years

10 - 12 Lacs

Chennai

Work from Office

Job Title: Senior Manager / General Manager Job Description We are looking for an experienced and results-driven Senior Manager / General Manager to lead cross-functional teams and drive operational excellence across departments. The ideal candidate will be responsible for overseeing daily business activities, improving overall performance, and setting strategic direction to ensure organizational growth and efficiency. Key Responsibilities Lead, manage, and develop teams across departments such as operations, sales, marketing, finance, and HR. Develop and execute strategic plans aligned with company goals. Monitor key performance indicators (KPIs), analyze data, and take corrective actions to achieve targets. Drive business growth through process optimization, cost control, and innovation. Represent the organization in high-level client, vendor, or stakeholder meetings. Ensure compliance with company policies and legal regulations. Foster a culture of performance, accountability, and continuous improvement. Prepare and present performance reports to the senior leadership team or board.

Posted 1 month ago

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