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Director of Customer Success GreyLabs AI

8.0 - 12.0 years

0 Lacs

haryana

On-site

As an Associate Director of Customer Success, you will play a crucial role in leading our customer success initiatives and scaling our CS function. Your responsibilities will include team leadership, client engagement, stakeholder management, and strategic leadership. Key Responsibilities: - **Team Leadership & People Management:** - Hire, mentor, and scale a high-performing Customer Success team. - Establish best practices, SOPs, and frameworks for consistency and excellence. - Foster a culture of accountability, collaboration, and continuous learning. - **Client Engagement & Value Delivery:** - Act as a trusted advisor to senior client stakeholders, ensuring adoption, retention, and growth...

Posted 5 days ago

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