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1.0 - 2.0 years

4 - 6 Lacs

Jaipur

Work from Office

s : Link Building: Develop and execute high-quality backlink strategies using guest posting, broken link building, digital PR, and other white-hat techniques. Outreach & Relationship Building: Connect with bloggers, publishers, and industry influencers for guest posts and content collaborations. Competitor Analysis: Research competitors backlink profiles and identify link-building opportunities. Content Promotion: Distribute and promote content on external platforms to gain high-authority mentions and links. Local SEO: Optimize Google My Business (GMB) listings, local citations, and local directories for improved local search rankings. Social Signals & Brand Mentions: Monitor and leverage brand mentions, social sharing, and unlinked citations for SEO benefits. Technical SEO Support: Work with the SEO team to improve domain authority (DA), page authority (PA), and spam score by conducting backlink audits and using Google s Disavow Tool when needed. Analytics & Reporting: Track and report SEO performance metrics using Ahrefs, SEMrush, Moz, Google Search Console, and Google Analytics. Key Requirements : Experience: 1-2 years of hands-on experience in Off-Page SEO. SEO Tools Expertise: Knowledge of tools like Ahrefs, SEMrush, Moz, Google Search Console, and Google Analytics . Link Building Skills: Experience in guest posting, blogger outreach, HARO (Help a Reporter Out), and niche directories. Content Marketing Knowledge: Understanding of how content and backlinks work together for SEO. Social Media & PR Outreach: Ability to leverage social signals and digital PR for SEO. Analytical Mindset: Ability to track and measure the impact of link-building efforts. Updated with SEO Trends: Familiarity with the latest Google updates (e.g., Helpful Content, SpamBrain, and Link Spam updates)

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0.0 - 2.0 years

1 - 4 Lacs

Gurugram

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About the Role: We are looking for a detail-oriented and agile Product Management Executive to manage the day-to-day operations of our D2C website. You will be responsible for ensuring a seamless consumer journey, timely updates of content and offers, site hygiene, merchandising, and collaboration across tech, marketing, and supply chain to drive conversions and customer satisfaction. Key Responsibilities: Site Management: Ensure product listings, banners, categories, and landing pages are updated accurately and on time. Campaign Execution: Coordinate with marketing teams to execute offers, new launches, and campaigns on the website. Tech Coordination: Work closely with developers or platform teams to raise bugs, UAT test releases, and ensure site speed and performance. Inventory Monitoring: Sync with supply chain and website to ensure real-time inventory accuracy and minimize out-of-stock situations against demand. User Experience: Ensure smooth navigation, optimize for mobile, and drive continual improvement in UX based on data and feedback. Analytics & Reporting: Track key website KPIs conversion rates, drop-offs, bounce rates — and derive insights to improve performance. Merchandising: Optimize product sequencing, category placement, and cross-sell modules to improve AOV and CVR. SEO & Content Hygiene: Ensure all PDPs and category pages follow SEO best practices and have updated, accurate information. Tool Management: Work with CMS, order management, search, and personalization tools as applicable. Preferred Skillsets Ability to coordinate with cross-functional teams in a fast-paced environment. Comfortable working with data and Excel/Google Sheets. Working knowledge of tools like Google Analytics, Hotjar, Search Console is a plus. Excellent attention to detail, ownership mindset, and bias for action.

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8.0 - 10.0 years

10 - 13 Lacs

Hyderabad

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JOB Description: Position: Senior Performance Marketing Manager Location: Hyderabad Department: Marketing Reports To: GM- Marketing About the Role We are seeking a data-driven Senior Performance Marketing Manager to lead our digital acquisition strategy, driving scalable growth for our drone solutions (sales, subscriptions, and training programs) across rural and semi-urban markets. You will own end-to-end campaign execution, optimization, and reporting maximizing ROI while reducing Customer Acquisition Cost(CAC)in the agri-tech and smart farming space. Key Responsibilities Strategy & Execution: Develop and execute multi-channel performance marketing strategies (Google Ads, Meta, LinkedIn, YouTube, programmatic) to generate high-quality leads and conversions. Manage campaigns across search, display, video, and retargeting, tailored to rural/semi-urban audiences. Data & Optimization: Define and track KPIs (Return on Ad Spent, Customer Acquisition Cost, Cost per lead, Life time value) (ROAS, CAC, CPL, LTV) to measure channel effectiveness. Continuously optimize landing pages, creatives, and ad copies for higher conversion rates. Lead A/B testing frameworks and implement data-backed improvements. Collaboration & Alignment: Partner with sales, product, and regional teams to align messaging, targeting, and campaign timing. Leverage CRM (Zoho) and automation tools to nurture leads through the funnel. Market & Competitive Intelligence: Stay ahead of agri-tech/drone industry trends, competitor campaigns, and emerging digital innovations. Adapt strategies to cultural and behavioural nuances in Indian/global emerging markets. Budget & Reporting: Manage performance budgets efficiently, ensuring optimal spend allocation. Deliver regular performance reports to stakeholders with actionable insights. Requirements 8+ years in performance/digital marketing, preferably in Tech, Hardware, or agri-tech . Proven success managing high-budget campaigns (lead gen/e-commerce) with measurable ROI. Expertise in: Platforms: Google Ads, Meta Business Suite, LinkedIn Ads, programmatic. Analytics: GA4, Looker Studio, Hotjar, Excel/Sheets (pivot tables, formulas), BI tools. Deep understanding of rural/semi-urban marketing in India or similar emerging markets. Strong analytical mindset and ability to translate data into growth strategies. Excellent communication and cross-functional collaboration skills. Bonus: Experience in drones, IoT, or smart farming ; familiarity with marketing automation.

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7.0 - 12.0 years

10 - 15 Lacs

Kolkata

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We are looking for a dynamic and result-driven E-commerce & MT Manager to drive online through key platforms. The candidate will be responsible for managing relationships with key modern trade accounts and major e-commerce marketplaces Age: 35-45 yrs

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4.0 - 9.0 years

11 - 15 Lacs

Lucknow

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Role & responsibilities Basic statistics knowledge & ability to understand the complex supply chain network. Manages daily operational partnerships with plants, warehouses, or external suppliers. Experience with the Optimizer tool & SnOP process will be an added advantage. Knowledge of the master data parameters and their implications on the planning side. Knowledge of Inventory Management & Control. Drive cost savings/productivity initiative projects. Knowledge of PTPK/Freight AnalysisPrimary & Secondary. Support through data analytics in driving cost reduction initiatives. Distribution cost analysis and identify areas for improvements. Prepare monthly/weekly MIS reports with key insights. Good verbal and written communication and stakeholder management skills. Good knowledge of SAP (MM, SD), advanced MS Excel skills, and a solid understanding of data analytics. Preferred candidate profile 47 years of experience in demand-supply planning, logistics, or related fields or consulting. Hands-on expertise in supply chain principles, inventory planning, and distribution network Strong skills in process execution and project management within logistics or broader supply chain functions. Proficient in Microsoft Office with good knowledge of ERP systems like SAP. Skilled in data mining, analysis, reporting, and solving complex problems with strong analytical thinking.

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5.0 - 8.0 years

0 - 0 Lacs

Bengaluru

Remote

Role & responsibilities 1. Service Delivery Oversight Ensure delivery of IT services in accordance with agreed SLAs and KPIs. Manage the performance of services to clients (internal or external) to ensure high standards. Coordinate with technical teams to ensure timely resolution of incidents, requests, and problems. 2. Client Relationship Management Act as the main point of contact for key client stakeholders regarding IT service delivery. Regularly conduct service reviews and meetings with clients to discuss performance and improvement opportunities. Manage client expectations and ensure customer satisfaction. 3. Incident, Problem & Change Management Oversee the incident lifecycle to ensure timely resolution. Coordinate with support teams during major incidents and escalate as required. Ensure proper handling of change management with minimal disruption to business operations. 4. Continuous Service Improvement Identify areas of improvement in service delivery and drive initiatives for efficiency and performance enhancement. Implement feedback mechanisms and conduct root cause analyses on service issues. Drive automation and standardization of processes where applicable. 5. Governance and Compliance Ensure adherence to ITIL framework and company policies. Monitor compliance with information security, data protection, and regulatory standards. Maintain documentation of service procedures and standards. 6. Team Leadership & Coordination Lead a team of service desk agents, support engineers, and technical staff. Provide guidance, coaching, and performance feedback to ensure team effectiveness. Coordinate with other IT units (infrastructure, development, security) for integrated service delivery. 7. Reporting & Communication Prepare and deliver regular reports on service performance, incidents, and capacity planning. Maintain clear communication between technical teams, business units, and external partners. 8. Resource Management Ensure optimal utilization of resources and cost-effective service management Preferred Candidate Profile IT Service Delivery Manager: Bachelor's degree in IT, Computer Science, or related field 5+ years in IT service delivery or IT operations ITIL Foundation or higher certification (preferred) Experience in managing support teams and client accounts Background in Managed Services or enterprise IT environments Proven track record of meeting SLAs and driving service improvement Strong interpersonal and leadership skills Ability to work under pressure and manage multiple priorities Excellent written and verbal communication skills

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6.0 - 15.0 years

8 - 16 Lacs

Remote, , India

On-site

About This Role Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. About Bounteous ( https://www.bounteous.com/ ) Founded in 2003 in Chicago, Bounteous is a leading digital experience consultancy that co-innovates with the world's most ambitious brands to create transformative digital experiences. With services in Strategy, Experience Design, Technology, Analytics and Insight, and Marketing, Bounteous elevates brand experiences through technology partnerships and drives superior client outcomes. For more information, please visit www.bounteous.com Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Role and Responsibilities Design, develop, test, document, and deploy high quality business solutions on the force.com platform, leveraging design patterns (standards solution specific). Provide the design and estimation for the requirement with defined process and quality Build, mentor, train, lead teams Conform to software development lifecycle processes and force.com configuration best practices during implementation. Partner with functional teams through all phases, independent of the delivery methodology chosen Support business development and pre-sales during bids and pursuits; understand business requirements and issues; develop demos and winning solutions to help customers to meet their business objectives Proactively communicate with internal teams and clients regarding status, technical issues, and creative solutions Engage with clients and participate in process flow analysis and design Demonstrate good judgment and pragmatic approach to deliver solutions on the force.com platform in compliance with the best practices Preferred Qualifications BE/B.Tech/MCA (Bachelor's Degree preferably in Computer Science) 6+ years of overall IT experience; 5+ years of hands-on experience developing and delivering solutions on the Salesforce force.com platform including apex, triggers, Batch Apex, Visualforce and Integration with external systems etc. Extensive knowledge and expertise within Salesforce and in the use of project management methodologies, tools, resource management practices, change management and project reporting Deep understanding of CRM practices Excellent communication (verbal and written); articulates clearly, conciselyand with context at all times Ability to be proactive and work effectively with limited supervision High confidence and assertiveness; share concerns and feedback, even during challenging situations A collaborative, positive team member who builds good working relationship with team members; foster a cordial work relationship with peers and manager Experience with Agile development practices a plus Information Security and Data Privacy Ensure any sensitive information of the project/organization stays protected as per the guidelines of General Data Protection Regulation (GDPR) and report any breach, vulnerability or threat to the respective Data Protection Officer (DPO) without delay Ensure all data of the customer/organization processed must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests Adherence to GDPR and ISMS standards to value privacy at every level

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5.0 - 10.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview We are seeking a data savvy Global Web Analytics Specialist with experience working in Google Analytics (UA and GA4) and Looker Studio. The focus of this role is to support the Web Analytics team by creating visual dashboards with Google Looker Studio, analyzing performance and impact of changes to the websites, and determine areas of improvement in the website s user experience. This person will work with the Sr. Global Web Analytics Manager to support the analytics team with analyzing, reporting, and dashboards. How youll make an impact Utilize Google Analytics data to build standardized and custom Looker Studio reports and dashboards Actively review reports to look for data anomalies and perform further analysis if needed Conduct performance reports to validate changes to the website will provide value to the business and monitor performance of changes once implemented to determine positive or negative impact About you Bachelors degree and 5+ years of relevant Website Analytics experience required. 5+years of experience in web analytics, in a B2B environment Experience with web analytics tools such as Google Analytics Experience analyzing data, building reports, and providing recommendations to various marketing teams Understanding the digital customer journey, key areas of engagement, and how data can inform improvement Experience using Google Looker Studio Self-starter able to operate with minimal guidance Additional Information We value inclusion and diversity Inclusion and diversity (ID) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","

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4.0 - 9.0 years

6 - 12 Lacs

Bengaluru

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This role requires a proactive individual who can execute high-impact marketing campaigns, create compelling content, manage ad campaigns, and optimize digital experiences across platforms. www.klstinc.com/job-title-digital-marketing-manager

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5.0 - 10.0 years

6 - 12 Lacs

Chandigarh

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Designation Associate Process Manager (MIS Reporting and Analytics) Qualification - Graduate Experience - 5+ Yrs, including experience in people management. Must be handling a team of MIS/Reporting and Analytics Only in Excel Location: Chandigarh Department: Reporting & Analytics Shift Timing: Night Shift/Day Shift,But must be flexible as in when required NOTE: We do not require a Power BI resource. Only candidates with expertise in Excel and experience in data visualization using Excel will be considered." Key Responsibilities: Responsible for deliverables of Reporting Analytics team, includes leading team of 2 - 3 Associates Process Manager and a span of 10-15 member team of Reporting Analysts and Sr. Reporting Analysts Establish data governance protocols to ensure data quality, security, and compliance with relevant regulations. **Reporting, Visualization, and Communication: Design and implement effective reporting frameworks, utilizing advanced data visualization tools to present findings to diverse audiences. Prepare and deliver presentations to senior leadership, articulating insights and recommendations in a clear and actionable manner. **Technical Skills: 1. Database Management: Strong knowledge of SQL for querying databases and extracting data. Familiarity with database management systems like Microsoft SQL Server 2. Data Visualization: Proficiency in visualization tools like Excel dashboard, PowerPoint, Tableau to create meaningful visual representations of data. Ability to create visually appealing and informative reports and dashboards that convey insights effectively. Understanding of how to design effective visualizations and best practices in data visualization design. Interested candidates please share resumes on - Shilpam.01@eclerx.com . or Call on 9999641605

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4.0 - 9.0 years

4 - 9 Lacs

Pune

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Role & responsibilities Analyst, Reporting & Analytics role: Collaborate with business stakeholders to gather reporting and analytics requirements and translate them into actionable insights. Design, develop, and maintain dashboards and reports using BI tools to support business decision-making. Perform deep-dive data analysis to uncover trends, patterns, and opportunities that drive strategic initiatives. Provide ad-hoc reporting and data extracts to business teams, ensuring data accuracy and timeliness. Work closely with data engineering teams to ensure data availability, quality, and alignment with reporting needs. Support testing and validation of data/reporting logic to maintain consistency and integrity across reports." Preferred candidate profile

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4.0 - 7.0 years

11 - 16 Lacs

Gurugram

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The Global Product Operations Support team is looking for a Specialist, Product Operations responsible for various aspects of Cardholder Services products, which, customer implementation, billing processes, analytics, reporting etc This role is crucial in ensuring the efficient and compliant delivery of our services to our customers. The team develops the processes and uses technology to execute MasterCard s Cardholder Services Products and is constantly looking to improve all aspects of the program to become best in class. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this role, the successful candidate will provide operational support throughout the Cardholder Services program life cycle. This includes: Maintain and monitor customer billing profiles and processes, ensuring smooth operations and resolving discrepancies. Generate reports for internal and external stakeholders. Support the implementation and coordination of benefit and insurance programs, collaborating with relevant teams. Identify opportunities to improve operational efficiency and contribute to process improvements. Assist in creating, updating, and maintaining internal procedures and documentation. Identify and report potential risks or issues. Participate in small to medium cross-functional projects, supporting team initiatives. Assist in training new team members as needed. All About You Languages: Proficient in English (verbal and written) Experience in MS-Excel (advanced) Self-starter and quick learner with ability to work independently Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks Willingness to dive deep and learn about our technology, system structure, and rules Strong analytical, data and problem-solving skills Team player with an impeccable attention to detail and the ability to multi-task

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8.0 - 12.0 years

32 - 35 Lacs

Mumbai Suburban

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Role & responsibilities - 1. Team Management: - - - Lead and motivate a team of ABH/Phone managers, providing guidance and support to ensure they meet their individual and collective sales targets. Conduct regular performance reviews and coaching sessions to enhance the skills of the team members Foster a positive and collaborative team environment that encourages continuous improvement and high performance. 2. Sales Strategy and Execution: - Develop and implement sales strategies that align with the companys goals and optimize lead conversion rates. - - - Monitor and analyze the performance metrics of the team, making datadriven decisions to improve sales outcomes. Work closely with the performance marketing and digital partnership team to refine the lead generation process and ensure the quality of leads. Build monthly contest to drive sales through sales promotion 3. Customer Engagement: - Oversee the warm calling process, ensuring agents effectively engage with customers who have shown interest through digital channels. - - - Ensure that the team provides a consultative sales experience, addressing customer needs, and recommending appropriate life insurance products. Handle escalated customer issues and provide solutions that maintain customer satisfaction and loyalty. Develop rebuttal strategies and pitches for brands, products, and processes. 4. Floor Operations: - - - Oversee daily floor operations to ensure smooth and efficient workflow, minimizing downtime and ensuring optimal agent productivity. Manage workforce planning, including scheduling and real-time adjustments based on call volumes and agent availability. Ensure that the floor is adequately staffed and that agents are adhering to their schedules. 5. Governance: - - - Implement and enforce governance policies to ensure that all sales activities comply with company standards, industry regulations, and ethical practices. Conduct regular audits and reviews to ensure compliance with internal and external guidelines. Maintain clear and accurate records of all governance-related activities, including compliance checks and incident reports. 6. Analytics and Reporting: - Prepare detailed reports on team performance, including sales metrics, conversion rates, customer feedback, and floor operations efficiency. - - Analyze sales trends, customer interactions, and operational data to identify opportunities for improvement and provide actionable insights to senior management. Utilize analytics tools to monitor real-time performance and make informed decisions to optimize team efficiency and sales outcomes. 7. Issuance and Post issuance policy management - - - Ensure policy issuance within the given TAT with minimal business loss. Understand document scrutiny and underwriting rules, working with underwriters and ops SPOCs for efficient policy issuance. Know how to identify risky profiles and detect fraud through digital channels. Collect renewal premiums post-issuance to drive FYRP and maintain persistency. Preferred candidate profile - Strong leadership and team management skills, with a track record of driving team performance. Excellent communication and interpersonal skills, with the ability to articulate complex insurance products. Proficiency in CRM software and digital sales platforms. Analytical mindset with the ability to interpret sales data and make strategic decisions. Familiarity with digital marketing and lead generation techniques. Experience in managing floor operations and ensuring compliance with governance policies.

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7.0 - 11.0 years

4 - 7 Lacs

Mumbai

Work from Office

Skill required: Delivery - Signal Tag Management Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIEnterprise tag management platform used to manage website advertising and analytics tags. Configure, Implement and update tags and libraries using JavaScript in IT development cycle, debug and understand which tags are firing on a website and why. What are we looking for Web Analytics Tag Implementation Google Tag Manager (GTM) Implementation Google Analytics Tag implementation Strong expertise of GA4 Experience in building Looker/Data Studio Dashboards or Tableau Dashboards Experience with Tag Auditing and Testing Strong JavaScript Skills Data Layer Understanding GTM/Google Analytics Certification preferred Ability to meet deadlines Adaptable and flexible Ability to work well in a team Ability to handle disputes Commitment to quality Roles and Responsibilities: Expert in Digital Analytics Implementation working with international client for 6-8 years Understanding functional and technical requirements Extensive experience working with Analytics Tags implementation using Google Tag Manager Extensive experience working with Google Analytics 4 along with GTM Excellent JS skills required for Analytics implementation Develop custom solutions using JavaScript with within the Tag Management System for tracking user behavior and send the data to web analytics tools for building further analytics reporting capabilities Experience with Data visualization tools like Looker /Data Studio or Tableau dashboard Exposure in digital marketing, campaign analytics and web reporting Manage expectations in Data Extraction from any analytics tool & reporting delivery and implementation efforts. Understanding of Website Data Layer and mapping of website data layer with GTM Tags Excellent written and oral communication skills to build relationship with the client keeping the geographical and cultural difference in mind. Strong analytical and problem-solving skills. Ability to understand the business context and apply analytical concepts to provide business solutions Willingness to continuously learn and upgrade skills Ability to work both independently and in a team-oriented environment Interest in working in digital marketing and passion for analytics Hands-on experience working on 3rd party tracking implementations using tag manager templates Nice to have Experience on GA/GTM APIs and building automation tools for analytics reporting & Implementation will be an added advantage Qualification Any Graduation

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2.0 - 6.0 years

9 - 14 Lacs

Gurugram

Work from Office

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Operations Overview The Global Product Operations Support team is looking for a Specialist, Product Operations responsible for various aspects of Cardholder Services products, which, customer implementation, billing processes, analytics, reporting etc. This role is crucial in ensuring the efficient and compliant delivery of our services to our customers. The team develops the processes and uses technology to execute MasterCard s Cardholder Services Products and is constantly looking to improve all aspects of the program to become best in class. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Are you able to strategically manage complex projects while serving internal and external stakeholders? Do you excel in a fast paced and dynamic environment? Role In this role, the successful candidate will provide operational support throughout the Cardholder Services program life cycle. This includes: Maintain and monitor customer billing profiles and processes, ensuring smooth operations and resolving discrepancies. Generate reports for internal and external stakeholders. Support the implementation and coordination of benefit and insurance programs, collaborating with relevant teams. Identify opportunities to improve operational efficiency and contribute to process improvements. Assist in creating, updating, and maintaining internal procedures and documentation. Identify and report potential risks or issues. Participate in small to medium cross-functional projects, supporting team initiatives. Assist in training new team members as needed. All About You Languages: Proficient in English (verbal and written) Experience in MS-Excel (advanced) Self-starter and quick learner with ability to work independently Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks Willingness to dive deep and learn about our technology, system structure, and rules Strong analytical, data and problem-solving skills Team player with an impeccable attention to detail and the ability to multi-task Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

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2.0 - 6.0 years

6 - 7 Lacs

Thiruvananthapuram

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Maximum Age: 40 years as on 01.06.2025 Basic pay range (For Fixed Term Contract engagement):Rs. 25000 45000 Qualification: Essential: Masters degree in marketing, Digital Marketing, International Business, or Communications. Post Qualification Experience: Essential: Minimum 2 years of relevant experience, preferably in healthcare, Pharma, or FMCG sectors. No. of Positions: 1 Posting Location: THIRUVANANTHAPURAM General Conditions: 1. Before applying, candidates should ensure that they fulfil all the eligibility criteria mentioned in the advertisement. 2. All information submitted in the application will be verified with original documents at the time of the interview. If any information provided by the candidate is found to be false or incorrect or not in conformity with the eligibility criteria, then his/her candidature is liable to be rejected/cancelled at any stage of the recruitment process. 3. Only Indian Nationals are eligible to apply. 4. SC/ST/OBC/PwD candidates will be eligible for relaxation as per Government of India directives. 5. The crucial date for determining the age limit shall be same as the cut of date for calculating Qualification & Post Qualification Experience of the candidates. 6. HLL reserves the right to cancel, restrict, or modify the selection process, or to not fill any or all of the posts notified, at its discretion. The number of vacancies may also be increased or decreased based on organizational requirements. 7. Candidates working in Government, Semi-Government Organizations, Public Sector Undertakings, or Autonomous Bodies must provide a No Objection Certificate (NOC) at the time of the interview. 8. The decision of Management regarding selection will be final. 9.Canvassing in any form will be a disqualification

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3.0 - 6.0 years

6 - 10 Lacs

Noida

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1: The main responsibility is to track and co-ordinate Client employee benefits insurance policy renewals and broking implementations across the different client locations Manage the timeliness and quality of Client deliverables - before, during and after renewal or implementation Work with the consultants to develop reporting and presentations for Client meetings based on client requirements Perform quality checks (by more experienced colleagues) Lead Implementation and Onboarding processes Data entry and high level analysis - assist the Consulting team in gathering, organizing, validating, entering and analyzing data using GBM Analytics (Mercer proprietary software) for the various clients Provide high level data analysis including sanity check for employee headcount movement, related premium change by line of coverage, etc. Liaise with local brokers on renewal strategy if needed, to ensure the Rules of the Road are followed Manage ad-hoc client requests including problem-solving on administrative and operations issues - source the details from System Admin Team and local brokers, when needed Route enquiries to the correct point of contact and provide timely follow up and responses for the Clients Liaising with local brokers to gather information not captured by GBM Analytics including the nature of local discussions impacting the insurance placement or plan design strategy Provide reporting from GBM Analytics or excel for clients as required. Maintain relationship with MCG team and ensure client expectations are met. *Note that this role will work with the GBM/Consulting team, System Admin Team, local brokers and in some cases regional (RBM) teams and might have direct Client contact in the future. 70% 2 : GBMA and Mercer Gold+ Platform Management Support for System Admin Team. Complete assigned tasks in GBM Analytics and data entry as required into that tool. This includes initiating renewals in the application and following up with local brokers to ensure they complete their GBM Analytics tasks in an accurate and timely manner Update relevant Insurance financial and plan design data on MG+ based on policy documents and reports supplied by local broking teams. Clarify information with local brokers when necessary and ensure broker peer review is obtained. 20% 3 : Assistance with overall GBM intellectual capital (projects). To include assistance building a qualitative assessment of insurers, hot topics by country, and other items as needed. 10%

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1.0 - 6.0 years

15 - 17 Lacs

Bengaluru

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AOP team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. 1) Translate business problems into analytical requirements and define expected output 2) Create analytical approach to solve the problem inline with stakeholder expectation 3) Be the domain expert and have knowledge of data availability from various sources. 4) Execute solution with scalable development practices in scripting, data extraction and data visualization 5) Triangulate data from multiple sources to ensure data fidelity 6) Responsible for deep-dive analysis on key metrics 7) Manage top notch communication with stakeholders and team members with include project progress, blockers etc. A day in the life 1) Solve analyses with well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis 3) Derive recommendations from analysis 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Communicate analytical insights effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. 1+ years of tax, finance or a related analytical field experience 2+ years of complex Excel VBA macros writing experience Bachelors degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL Experience working with Tableau Experience using very large datasets

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Business Analyst/ Data Analyst(Media). Experience: 3-5 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Chennai

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Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Google BigQuery.

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1.0 - 3.0 years

2 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Summary: We are seeking a detail-oriented and reliable Back Office Associate to support daily administrative operations and data management. The ideal candidate will play a key role in maintaining company databases, ensuring data accuracy, and supporting various internal teams with back-end documentation and coordination. Key Responsibilities: Enter information from source documents into Excel or database systems within time limits Compile, verify accuracy, and sort information based on priorities for report preparation Review data for errors or deficiencies, correct discrepancies, and follow up as needed Organize and maintain accurate digital and physical records Generate and store completed reports in designated folders and perform backup operations Maintain strict confidentiality of all company data and documents Respond promptly to internal queries and retrieve data as requested Ensure compliance with data integrity and security policies Manage phone calls and internal correspondence when required Support team members and assist with other administrative duties as assigned Requirements & Skills: Strong organizational skills with attention to detail Ability to stay focused on tasks and work under pressure Good math skills and ability to analyze reports and spreadsheets Excellent written and verbal communication skills Proficiency in Microsoft Office (especially Excel and Word) Familiarity with back-office software tools (e.g., ERP systems) Understanding of office procedures and record-keeping best practices Analytical thinking and problem-solving skills Ability to handle sensitive and confidential information Preferred Qualifications: Prior experience in a data entry, back-office, or administrative support role Bachelors degree or equivalent diploma in Business Administration, Commerce, or related field

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1.0 - 3.0 years

1 - 2 Lacs

Coimbatore

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We are hiring MIS Executive for Coimbatore location. Duties and responsibilities Month wise Process loss analysis collects reports from all regional accounts and consolidate the reports. Month wise unit wise FG & RM Moisture Analysis collect reports from all QC managers & Plant Heads consolidate the reports. Month wise value chain Analysis collect report from all BU Accounts manager and detail analysis of Head wise expense. CO relates with Power units and Pellet mill Avg outputs. Weekly goal setting reports collecting and analysis section wise Scrap & Power unit Analysis. Down Time Analysis daily basis collects report plant wise and consolidate. Key Spare Life analysis unit wise month wise. Monitor quality complaints for commercial feed sales. ERP Engineering Tool Development. Interested candidates, forward your resume to vibisha@sugunafoods.com l 7397771565

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4.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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About The Role Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ? Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement

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5.0 - 8.0 years

5 - 9 Lacs

Coimbatore

Work from Office

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk, and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests, and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role As the Sr. Specialist - Customer Community at Responsive, you will be responsible for building and maintaining a vibrant, engaged customer community on our Higher Logic Vanilla platform. This role is central to Responsives long-term vision for Digital Customer Success. You will work cross-functionally with Digital Customer Success Program Managers, the Pooled CSM Team, Product, Marketing, Lifecycle Marketing, and Academy teams to shape a best-in-class community experience that delivers customer value, drives product adoption, and encourages peer-to-peer learning. Reporting to the Manager of Customer Success - Digital, you will serve as the Community s primary voice and operational lead ensuring Responsive s customers feel informed, supported, and connected. Essential Responsibilities Own all day-to-day operations of the Responsive Community platform (Higher Logic Vanilla), including content planning, event scheduling, category structure, roles, badges, permissions, and admin settings. Moderate and engage in community discussions to promote participation, maintain a positive tone, and ensure high-quality conversation. Collaborate with CSM SMEs, Digital Program Managers, and other stakeholders to amplify and curate the most helpful content, events, and discussions. Coordinate with Marketing and Academy teams to ensure community content aligns with product launches, lifecycle campaigns, certifications, and educational initiatives. Develop and execute strategies to increase membership, participation, and engagement across customer segments. Create newsletters, polls, badges, member spotlights, giveaways, and campaigns to strengthen user participation and loyalty. Analyze and report on community metrics and member trends; use insights to improve content strategy, engagement planning, and platform structure. Partner with Product, Professional Services, and Support to identify high-impact areas for content creation that help reduce ticket volume, improve onboarding, and encourage adoption. Maintain moderation workflows to ensure quick response to questions, re-routing posts as needed to Support, CSMs, or the broader community. Lead customer feedback loops and share key themes back to the Product and CS teams to influence roadmap and success programming. What Else Youll Be Doing Collaborate closely with the Digital CS Program Managers to support full-lifecycle engagement, and incorporate Community into their digital programs. Partner with CSM SMEs and Customer Marketing to drive customer storytelling and thought leadership through community contributions. Identify opportunities for content or campaign crossover between the community and broader GTM-org strategy. Education Bachelor s degree in computer science / information technology or a similar field Experience 5-8+ years of experience in community management, customer marketing, digital customer success, or similar role in a B2B SaaS environment. Experience with Higher Logic Vanilla or comparable community platform (administration, analytics, engagement strategy). Track record of building and managing online communities, driving participation, and delivering member value. Familiarity working cross-functionally with CS, Marketing, Product, and Education teams. Experience visually and verbally demonstrating performance metrics, complex ideas, workflows, and reporting. Experience working with RFXs or with Proposal Management Teams is a plus. Experience working remotely with international teams, demonstrating effective collaboration across time zones and cultures. Knowledge, Ability & Skills: Excellent written communication skills, with an ability to shape tone and brand voice. Creative thinker with experience designing community content, campaigns, and event experiences. Proficiency in community analytics, reporting tools, and member segmentation. Highly organized and detail-oriented, with ability to manage multiple initiatives and community needs at once. Data- and insights-driven, with a passion for learning what customers want and delivering it at scale. Enthusiastic collaborator with the ability to influence and coordinate across functions. Comfortable taking initiative, working independently, and owning outcomes end to end. Excellent personal time management skills with the ability to multitask and execute on competing priorities within a fast-paced startup environment. Research-oriented mindset with the ability to explore, test, and iterate quickly.

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