Analytics & Metrics Analyst

The responsibilities for this role include understanding and ensuring compliance with industry regulations and company policies, performing assurance programs with ongoing checks on sales processes, collaborating with different departments for seamless communication and coordination, maintaining accurate documentation of operational procedures and policies, generating and analyzing reports on operational performance for management review, evaluating and revising operations and procedures in response to organizational change, streamlining and optimizing operational processes to improve efficiency, and maintaining strict confidentiality. The requirements for this position are a Bachelor's degree in business administration, Operations Management, or a related field, 2-3 years of prior experience in operations roles with a focus on process improvement, demonstrated ability to work quickly and respond to urgent requests, ability to manage ambiguity, work collaboratively in a team environment, strong networking skills with the ability to listen, build common ground, and influence others, strong interpersonal skills, ability to work cross-functionally in a matrix organization, and flexibility to work with global offices across different time zones. The top 3 skills required for this role are the ability to follow Standard Operating Procedures (SOP) and perform assurance tasks, proficiency in Excel, and contract interpretation skills.,