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Support Team Leader AppsFlyer

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Support Engineer Team Leader at AppsFlyer, you will play a crucial role in leading and scaling a team of 5 Experienced Support Engineers to efficiently scale the Support function. Your responsibilities will include hiring, mentoring, and coaching engineers to ensure high-quality customer support. You will drive ownership, accountability, and technical excellence within the team while collaborating with Support Management to define team KPIs and lead regular reporting cadences. Furthermore, you will build and scale internal workflows using automation, dashboards, GenAI, and data-driven tooling to enhance operational efficiency. Your main responsibilities will revolve around: - Leading an...

Posted 14 hours ago

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