Senior Manager, Customer Success Engineering MindTickle

12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Manager/Head of Support at Mindtickle, you will play a crucial role in leading the next chapter of customer excellence by balancing vision and execution, empathy and scale, and transforming support into a strategic advantage. Your responsibilities will include shaping the strategy, structure, and culture of the Support function, inspiring a team of support engineers and managers, and ensuring exceptional service delivery to global enterprise customers. You will be the voice of the customer, collaborating closely with Product, Engineering, and Success teams to enhance the overall customer experience. If you are ready to lead with heart and purpose, this role is for you. **Key Resp...

Posted 1 month ago

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Senior Manager, Customer Success Engineering Mindtickle

12.0 - 15.0 years

0 Lacs

pune, maharashtra, india

On-site

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We're honoured to be recognized as a Leader in the first-ever Forrester Wave: Revenue Enablement Platforms, Q3 2024! Job Brief Mindtickle is looking for a passionate and forward-thinking Senior Manager/Head of Support to lead our next chapter of customer excellence. This role demands a leader who can balance vision and execution, empathy and scale, and who believes that support is not just a function or...

Posted 1 month ago

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Associate Director, Customer Success Engineering MindTickle

12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Manager/Head of Support at Mindtickle, you will play a crucial role in leading the Support function to provide exceptional service to global enterprise customers. Your responsibilities will include: - Leading a high-performing support team focused on delivering superior customer experience, with customer trust as the guiding principle. - Championing a customer-first culture grounded in trust, empathy, and responsiveness to drive an enterprise mindset to customer success. - Elevating the role of engineers within customer support by ensuring deep product knowledge, strong troubleshooting skills, and proactive ownership. - Demonstrating success in reimagining support operations usin...

Posted 2 months ago

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Pre-Sales Specialist ADA

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Pre-Sales Lead, you will play a crucial role in defining and driving the pre-sales roadmap to support growth objectives and industry focus areas like Telecom, Retail, Healthcare, and Manufacturing. Your responsibilities will include collaborating with delivery and sales teams to design impactful solutions for data platforms, analytics, AI/ML, CDPs, and cloud migrations. Your expertise in data science, analytics methodologies, AI/ML applications, and BI tools will be essential in translating complex client business problems into technical solutions. - Collaborate with delivery and sales teams to design impactful solutions for data platforms, analytics, AI/ML, CDPs, and cloud migrations. ...

Posted 3 months ago

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