Staff Cloud Support Engineer - Snowflake Engine - Data Warehouse Management Snowflake

8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

As a Staff Cloud Support Engineer at Snowflake, you will drive technical solutions to complex problems, providing in-depth analysis and guidance to Snowflake customers and partners using various methods of communication like email, web, and phone. Your role involves adhering to response and resolution SLAs and escalation processes to ensure fast resolution of customer issues. You will demonstrate good problem-solving skills and be process-oriented while utilizing the Snowflake environment, connectors, 3rd party partners for software, and tools to investigate issues. Your responsibilities also include documenting known solutions to the internal and external knowledge base, submitting well-doc...

Posted 1 week ago

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