Team Leader, Operations Webhelp Enterprise

5.0 - 8.0 years

9 - 13 Lacs

gurugram

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Apply Now Job Title Team Leader, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations, Role And Key Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements, Regularly impart effective coaching to team members, ensuring consistent high performance delivery, Identify performa...

Posted 2 months ago

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Manager, Contingent Workforce Management Office GXO Logistics, Inc.

1.0 - 5.0 years

3 - 6 Lacs

mumbai

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Context & Job Purpose We are seeking a strategic and innovative Manager for our Contingent Workforce Management Office to lead the team in India as SME of Fieldglass system, Monitoring contingent workforce data and KPIs to proactively identify and recommend opportunities for improvement and serving as point of escalation for complex contingent worker situations You will lead a team of analysts and senior analysts, guiding them towards service delivery with Quality, Speed and Compliance, Key Responsibilities Main responsibilities include, but are not limited to: Team Leadership & Development Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts, Foster a culture of inn...

Posted 2 months ago

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