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6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Tax Processing Analyst at Deutsche Bank, you will be based in Bangalore, India, and play a crucial role in Margin Operations to minimize the bank's counterparty credit risk on its collateralized derivatives portfolio. Your responsibilities will include aggregating the bank's exposure globally, administering margin terms, and managing Margin Disputes, regulatory Portfolio Reconciliation, and Data Control for APAC, EMEA, and US regions. You will ensure adherence to cut-off times, maintain processing quality as per SLA, and provide superior service to both internal and external stakeholders. Effective communication will be key, along with supervising daily business processes, handling escalations, and keeping management informed of exceptional occurrences. You will need to understand market trends" impact on process flows and develop relationships across multiple locations to enhance operational effectiveness. To succeed in this role, you should possess strong organizational skills, exceptional communication abilities, and be an independent problem solver with analytical thinking and execution capability. Your educational background should be in Finance, Commerce, or related field, with at least 6 years of experience in a Banking/Finance environment. Experience in Collateral, Margin, Rates, Credit, FX, Securities, Treasury, or Liquidity Management is preferred. Additionally, proficiency in Microsoft Excel and the ability to work in a global, cross matrix reporting organization will be beneficial. You should be dedicated to servicing a demanding client base with accuracy, have a team spirit, and be flexible in a fast-paced, highly regulated environment. Training, coaching, and a culture of continuous learning will support your career progression, along with a range of flexible benefits tailored to your needs. Deutsche Bank fosters a culture of empowerment, responsibility, commercial thinking, initiative, and collaboration. The bank values inclusivity, fairness, and a positive work environment, encouraging applications from all individuals. Joining Deutsche Bank means being part of a group that celebrates shared successes and empowers employees to excel together every day. For more information about Deutsche Bank and its teams, please visit our company website: https://www.db.com/company/company.htm,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As the NPI Coordinator for the META region within the Customers & Products entity, your primary role is to coordinate and oversee all New Product Introduction activities. You will be responsible for ensuring that product launches are executed in a timely, efficient, and successful manner. Acting as a liaison between various departments such as SCM, regulatory, sales, and finance, you will work towards aligning all stakeholders on project timelines, launch readiness, and market availability to ensure strong product performance right from the beginning. Your key responsibilities will include leading and managing the entire NPI process to ensure adherence to timelines and global standards. You will facilitate communication and coordination between global/regional marketing, regulatory affairs, demand planning, SC, and commercial teams to maintain transparency on launch activities. Developing and managing project timelines, supervising deliverables, and ensuring readiness breakthroughs will also be a crucial part of your role. Collaborating closely with demand planners, you will ensure accurate demand forecasts for new products by considering market intelligence, sales expectations, and promotional plans. It will be essential for you to maintain up-to-date and precise product information in planning and tracking tools, including launch calendars, SKU master data, and reporting dashboards. Additionally, tracking and reporting post-launch performance to identify key insights, deviations, and improvement opportunities will be part of your responsibilities. You will be expected to prepare and issue regular updates and reports to regional and global customers regarding launch status and risk mitigation actions. Identifying process gaps or inefficiencies in NPI coordination and proposing improvements for better execution and alignment will also be a part of your role. Key Decision Rights include validating launch readiness checklists and timelines, addressing concerns of risks or misalignments impacting launch delivery, and approving NPI tracking reports and customer updates. The ideal candidate for this role will hold a Bachelor's degree or equivalent experience in Business economics, Supply Chain, or a related field, with further education such as APICS being valuable. A minimum of 8-10 years of experience in a coordination/project management role, preferably within FMCG, Pharma, or Consumer Healthcare, is required. Prior experience in managing product launches or cross-functional commercial projects across multiple countries, along with familiarity with the META region's market dynamics, will be advantageous. Strong project management skills, excellent communication and influence abilities, attention to detail, analytical thinking, technical proficiency in Microsoft Office, cultural agility, and the flexibility to travel up to 10% are essential for this role. The NPI Coordinator position does not offer remote working options and may require relocation within the country. If you are selected for this role, your employment may be contingent upon adherence to local policies, including pre-placement drug screening, medical fitness review, and background checks.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
Individuals in Cross Disciplinary Controls are responsible for a variety of activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management, and Governance Reporting & Analysis to ensure effective end-to-end oversight, design, implementation, and execution of controls. This role encompasses a broad range of risk and control responsibilities across different areas rather than focusing on a specific role. Responsibilities: - Manage and oversee a team of employees - Plan and conduct various deliverables for projects - Execute strategic design and process improvement projects enterprise-wide - Lead cross-functional projects to ensure alignment between solutions and business objectives - Assess the effectiveness of existing controls, identify areas for improvement, and implement necessary changes - Drive controls enhancements to increase efficiency and reduce risk - Assist in executing the Enterprise Risk Management Framework and complying with Risk Management and Compliance Policies - Support oversight of the MCA program, including attestation, quality oversight, and related reporting - Assist in executing the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures - Assess activities and processes to strengthen risk management quality - Coordinate and manage issues with key stakeholders - Participate in issue quality reviews to ensure compliance with Issue Management Policy, Standards, and Procedures - Support standard and risk controls reporting for better management and decision-making - Participate in the oversight of Citi's governance committees - Appropriately assess risk in business decisions, considering the firm's reputation and compliance with laws and regulations - Supervise teams to ensure adherence to standards and policies Qualifications: - Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry - Ability to identify, measure, and manage key risks and controls - Strong knowledge in developing and executing controls - Proven experience in control-related functions in the financial industry - Experience in implementing sustainable solutions and process improvements - Understanding of compliance laws, rules, regulations, and best practices - Familiarity with Citi's Policies, Standards, and Procedures - Strong analytical, communication, problem-solving, and decision-making skills - Proficiency in Microsoft Office suite, especially Excel, PowerPoint, and Word Education: Bachelor's/University degree; Master's degree preferred Skills: Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management Note: For additional skills, please refer to the above or contact the recruiter.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The Credit Portfolio Analyst II role involves the end-to-end implementation of Credit rules for customer-facing credit risk platforms. You will ensure that all credit risk technology solutions are deployed effectively and in alignment with regulatory requirements and business objectives. Your responsibilities will include validating platform performance, identifying optimization opportunities, and ensuring the stability, reliability, and scalability of systems in production. Your role will require a basic understanding of credit risk systems, customer impact, and technology operations. This includes pre/post-implementation assessments, operational risk management, and ongoing system monitoring to prevent disruptions and ensure compliance. You will be responsible for analyzing, designing, and implementing credit risk rules to support models, strategies, and adjudication actions. This will involve creating new rules or maintaining existing credit rules for Authorizations in SAS Fraud Management System (FSM) / SAS Raptor tool and performing unit testing to validate the rules logic. You will also be responsible for performing rules validation of all customer-facing credit risk platforms post-deployment, ensuring they function as intended, align with business strategies, and meet regulatory requirements. Additionally, you will implement credit auth monitoring processes to assess operational performance, data integrity, and customer impact across various product lines, ensuring timely resolution of production issues. Furthermore, you will work to enhance governance and control frameworks for credit risk platforms, focusing on operational risk management in production environments. This includes implementing ongoing risk assessments to identify and mitigate emerging risks, collaborating with cross-functional teams to integrate risk controls into the credit decisioning process, and ensuring issues are escalated appropriately. To qualify for this role, you should have at least 2 years of experience in credit risk analysis or corporate banking/financial institutions, hands-on experience with Base SAS, Advanced SAS, and SAS FMS/SAS Raptor tools. Additionally, you should have knowledge of credit and banking products, credit analytics, risk assessment, and transaction execution. Strong analytical skills, clear communication abilities, self-motivation, and business acumen are also important qualifications. This position requires a Bachelor's degree or equivalent experience. If you are interested in a challenging role that involves credit risk management, technology platforms, and operational risk controls, this opportunity may be a good fit for you.,
Posted 1 week ago
2.0 - 7.0 years
4 - 6 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer Job Location : Vashi Experience : 2 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 36 years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? For Better Opportunity Share your Resume on priya.verma@homebazaar.com
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Product Analyst in the Digital Business team at Sony Pictures Networks India, you will play a crucial role in enabling data-driven decision-making throughout the organization. Your primary responsibility will be to transform data into actionable insights that support business strategies and optimize operations. The ideal candidate for this position will possess deep technical skills along with analytical experience. You should be scrappy, independent, action-oriented, and enthusiastic about leveraging data insights to influence product priorities. To qualify for this role, you should hold a Bachelor's or Master's degree in Engineering, Statistics, Operational Research, Computer Science, Mathematics, or equivalent training. Additionally, you should have at least 6 years of experience in a data analytics role, with prior experience in the OTT or media industry being a bonus. Your key responsibilities will include collaborating with stakeholders to understand strategic goals and leveraging data-driven insights to drive business value. You will work closely with business stakeholders to fulfill their analytical requirements and deliver insights that support decision-making and operational enhancements. Moreover, you will focus on maximizing viewership on SonyLIV and ensuring profitability from the advertisement business. You will also be responsible for creating a data and consumer-driven culture by developing interactive dashboards and ensuring effective data management in collaboration with the data engineering team. As a Product Analyst, you will need to effectively communicate complex analytical findings in a clear and understandable manner, facilitating data-driven discussions and ensuring that insights are utilized to inform business strategies. You should possess problem-solving abilities, strategic thinking, prioritization skills, and a passion for results and excellence while collaborating with cross-functional teams. In terms of technical competencies, you should be proficient in writing complex SQL queries, data wrangling through Python or R, working with basic Machine Learning algorithms, and utilizing BI tools such as Tableau, PowerBI, Looker, or Mixpanel. Your ability to comprehend business problems and communicate insights effectively will be crucial in this role. Joining Sony Pictures Networks will give you the opportunity to work with leading entertainment channels in India and contribute to the growth of the organization in the OTT space. You will be part of an inclusive and equitable workplace that celebrates diversity and values individual contributions. Sony Pictures Networks has been recognized as one of the best companies to work for, emphasizing its commitment to excellence, diversity, and inclusivity. If you are someone who thrives on telling stories beyond the ordinary and is eager to contribute to a progressive digitally led content powerhouse, then this role at Sony Pictures Networks India is the perfect fit for you.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Python SDET at SISC, a Global Capability Centre providing technology solutions for global business organizations of Sony, you will be responsible for owning the quality of web/mobile applications from end to end. Your role will involve a deep passion for Automation technology and an innovative mindset, ensuring top-notch quality engineering for Java Script based applications through Python programming with Object Oriented Programming methodologies. Your primary focus will be on conducting end to end testing and test automation using Python Appium/Selenium framework. You will leverage your expertise in web/mobile application UI automation, Selenium/Appium tools, and various testing methodologies to advocate the quality of Sonys products like TV, PlayStation, Professional Camcorders, and more. To excel in this role, you must demonstrate strong analytical and logical thinking skills, along with the ability to handle challenges independently and contribute effectively to team goals. Your responsibilities will include developing testing strategies, plans, and automation solutions, as well as collaborating with developers and QA engineers to ensure seamless integration of automation scripts within the CI/CD system. Additionally, your proactive approach towards identifying areas for improvement in automation, frameworks, and tools will be crucial in enhancing the quality of products. As a valued member of the team, you will participate in nightly meetings with teams in the US, showcasing your commitment to collaboration and continuous improvement. If you have a Bachelor's or Master's degree in Computer Science (or equivalent) and possess 3-5 years of relevant experience, we invite you to join our dynamic team in Bangalore. Your hands-on experience with testing tools, version control systems, and CI tools, along with knowledge of CI/CD pipelines and DevOps, will be an added advantage in fulfilling your responsibilities as a Python SDET at SISC. Keywords: SDET, Automation, Framework, Python, Selenium, Appium, Development, tests/test scripts,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As an EB Placement Manager, you will be responsible for designing, negotiating, and securing employee benefit insurance solutions, including health, life, and accident coverage, for corporate clients. Your role will involve acting as the intermediary between clients, insurers, and internal teams to ensure optimal coverage and cost efficiency. Your key responsibilities will include collaborating with sales and client-facing teams to gather client requirements for insurance needs, preparing and managing Requests for Quotations (RFQs), negotiating premiums and terms with insurers, conducting comparative analysis of multiple quotes, ensuring accurate policy issuance and vetting, staying updated on industry trends and competitor offerings, and coordinating with stakeholders to streamline operations. To excel in this role, you should possess a Bachelor's degree (MBA preferred) and have at least 4+ years of experience in EB insurance placement or related roles. Key skills required include negotiation, analytical thinking, insurance product comparison, and client communication. Additionally, familiarity with CRM platforms, Excel, and insurance quoting systems will be beneficial in fulfilling your responsibilities effectively.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
bhubaneswar
On-site
The role of an Intern/Fresher in JAVA INTERNSHIP is ideal for individuals with 0-1 year of experience, particularly Btech students seeking a 6-month internship in their final year. Located in Bhubaneswar, this position offers a valuable opportunity for aspiring Java Interns to engage in practical projects and enhance their skills with contemporary technologies, all under the mentorship of seasoned developers. As a Java Intern, your primary responsibilities will include assisting in the development and upkeep of Java applications, writing and troubleshooting basic Java code, collaborating with team members to acquire best practices, engaging in testing and documentation tasks, as well as researching and contributing to the resolution of technical challenges. To excel in this role, you should be pursuing or have recently completed a Bachelor's Degree in Computer Science, IT, or a related field. Additionally, having a fundamental understanding of Core Java, a strong grasp of object-oriented programming concepts, familiarity with Java Collection classes (e.g., List, Set, Map), basic knowledge of Exception Handling in Java, awareness of Java Streams and Lambda expressions, a keen interest in exploring new technologies, adept problem-solving and analytical skills, as well as the ability to work collaboratively in a team environment are essential. Furthermore, it would be beneficial to have exposure to Spring or Spring Boot, basic knowledge of SQL, and experience with version control tools like Git. Please note that this internship opportunity is a paid position, offering you the chance to refine your skills in set, map, Spring, Java Collection classes, analytical thinking, Java Collection, List, SQL, Spring Boot, object-oriented programming, Java, Git, problem-solving, teamwork, Exception Handling, documentation, testing, Core Java, Java Streams, and Lambda expressions.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a software developer with 5-7 years of experience, especially in working with large-scale data systems, you will be expected to have a solid understanding of Machine Learning concepts such as regression, classification, and clustering. Proficiency in Python is a must, although knowledge of other programming languages like R, Java, or C++ will also be beneficial. Hands-on experience with ML libraries like scikit-learn, TensorFlow, PyTorch, and Keras is required for this role. In addition to your programming skills, you should have a strong grasp of data structures, algorithms, statistics, and Database Management Systems (DBMS). Excellent communication skills are essential for effectively conveying technical information to both technical and non-technical audiences. Familiarity with data tools like Pandas, NumPy, and SQL will be advantageous. Soft skills such as analytical thinking, problem-solving, adaptability, and teamwork are also highly valued in this position. Desirable skills for this role include exposure to advanced Machine Learning areas such as deep learning, Natural Language Processing (NLP), computer vision, or reinforcement learning. Knowledge of cloud platforms like AWS, Azure, or GCP is a plus. Familiarity with version control systems like Git and an understanding of MLOps and pipeline concepts would be beneficial for this role.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a member of the Customers & Products entity within the Procurement & Supply Chain Management Group, your primary responsibility is to enhance performance and resilience across the region. Your role will involve optimizing the logistics and distribution network to ensure cost-efficiency, reliability, and agility. You will be accountable for conducting detailed analysis of the existing network to identify inefficiencies, bottlenecks, and opportunities for improvement in terms of cost, speed, and service levels. By optimizing network configurations, you will aim to enhance delivery speed and reliability, meeting customer expectations and business goals. It is crucial to ensure that the network has the capacity to meet current and future demand by aligning resources, processes, and technology with business requirements. In addition, you will implement strategies to optimize the network with a focus on reducing the environmental impact of logistics and transportation. Leveraging advanced technologies such as data analytics and digital tools will be essential to improve network optimization efforts. Leading continuous improvement initiatives, including reducing lead times, transportation costs, and enhancing network flexibility, will be a key part of your role. Your decision rights will include recommending changes to network configuration and initiatives aimed at improving supply chain performance and service levels. Your educational background should ideally include a degree or equivalent experience in Business economics, engineering, or supply chain education. Any planning education or accreditation would be considered a surplus. To be successful in this role, you should have multi-year experience in supply chain management and be very familiar with manufacturing operations. Hands-on experience with key planning tools such as SAP, Rapid Response, and Enterprise Value Model is necessary. Proficiency in supply chain principles, logistics, and manufacturing network design is essential. Strong skills in teamwork, partnership, analytical thinking, and solution orientation are required to collaborate effectively across functions and with internal and external customers. Your ability to work efficiently with different departments such as procurement, production, and sales will be crucial. Additionally, strong project management skills, critical thinking, problem-solving abilities, and flexibility to prioritize multiple projects simultaneously are key competencies required for this role. This position may involve up to 10% travel and is eligible for relocation within the country. It is not available for remote working. Some of the core skills and proficiencies expected for this role include agility, analytical thinking, communication, cost management, innovation, decision-making, digital fluency, inventory management, negotiation, resilience, risk management, sourcing strategy, supplier performance management, supply chain development, and sustainability awareness. Please note that employment for this position may be contingent upon adherence to local policies, which could include pre-placement drug screening, medical fitness review, and background checks.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
About the Role: We are looking for a Product Manager who possesses a solid background in product analytics and practical experience in managing data sets to become a part of our product team. Your main responsibility will revolve around shaping the product roadmap through the analysis of user behavior, continuous monitoring of product performance, and driving data-informed features. Your proficiency in extracting, exploring, and assessing data will enable you to uncover potential opportunities, make impactful product choices, and provide value for both users and the organization. This role is of high significance for individuals who are adept at blending analytical reasoning with product strategy, seamlessly transitioning between in-depth data analysis and product implementation, and have a fervor for creating products that are influenced by clear and measurable outcomes.,
Posted 1 week ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
You will be joining SAP, a company dedicated to helping the world run better by fostering a culture of collaboration and a shared passion for positive impact. The focus at SAP is on building a strong foundation for the future, creating an inclusive workplace that values diversity and flexibility, and aligning with purpose-driven and forward-thinking work. As part of our team, you will experience a supportive and collaborative environment that emphasizes learning and development, recognizes individual contributions, and offers a range of benefits to suit your needs. Your role will involve enhancing user experience, a critical aspect for the success of all SAP products. You will be responsible for evaluating and enhancing products to ensure an optimal user experience. This includes activities ranging from designing future products to maintaining and improving existing applications. Key responsibilities include gathering end-user requirements through various methods, developing user interface designs using prototyping techniques, verifying designs through reviews and usability testing, and providing design support and consulting to development teams. To excel in this role, you are expected to have a university degree in Interaction Design, Industrial Design, Human-Computer Interaction, or related fields, along with over 12 years of experience in Interaction Design. You should demonstrate the ability to design complex experiences for web and mobile applications, possess strong interaction design skills, and have experience working in a fast-paced software development environment. Effective communication skills, both written and verbal in English, creativity, analytical thinking, and the ability to learn complex technologies are essential. Additionally, you should be a team player with good presentation and time management skills for collaborating in international teams. As a User Experience Design Expert in SAP S/4HANA Cloud, you will work alongside a dedicated team of international interaction designers, user researchers, and visual designers. Together, you will drive application design activities for SAP S/4HANA Cloud Private Edition, collaborating closely with Product Managers and Engineering to optimize user efficiency and effectiveness in business operations. SAP is committed to fostering inclusion, promoting health and well-being, and offering flexible working models to ensure that every individual, regardless of background, feels valued and empowered to perform at their best. The company celebrates diversity and invests in employees" development to unleash their full potential, aiming to create a more equitable world for all. If you are looking to join a purpose-driven and future-focused organization with a strong emphasis on collaboration, personal growth, and inclusivity, SAP welcomes you to bring out your best and contribute to meaningful innovations that impact customers worldwide.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
A career within Internal Audit services will provide you with an opportunity to gain an understanding of an organization's objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders. The focus is on helping organizations look deeper and see further, considering areas like culture and behaviors to help improve and embed controls. The goal is to address the right risks and ultimately add value to the organization. To stand out and be fit for the future in a constantly changing world, each individual at PwC needs to be a purpose-led and values-driven leader at every level. The PwC Professional, a global leadership development framework, provides a single set of expectations across lines, geographies, and career paths. It offers transparency on the skills needed as individuals to be successful and progress in their careers, both now and in the future. Responsibilities: As a Senior Associate, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities at this management level include but are not limited to: - Inviting and giving in-the-moment feedback in a constructive manner. - Sharing and collaborating effectively with others. - Identifying and making suggestions for improvements when problems and/or opportunities arise. - Handling, manipulating, and analyzing data and information responsibly. - Following risk management and compliance procedures. - Keeping up-to-date with developments in the area of specialization. - Communicating confidently in a clear, concise, and articulate manner - verbally and in the materials produced. - Building and maintaining an internal and external network. - Seeking opportunities to learn about how PwC works as a global network of firms. - Upholding the firm's code of ethics and business conduct. Essential Duties and Responsibilities: - Participating in or driving conversations with clients for process discussions and conducting walkthroughs. - Preparing process flows/narratives and risk & control matrices based on process discussions. - Identifying process gaps and providing recommendations for improvement based on the client's business process and industry practice. - Conducting (and reviewing, if needed) tests of design and operating effectiveness and suggesting controls to enhance the client's control framework. - Documenting testing workpapers as per defined standards and quality benchmarks. - Supporting the Manager in conducting SOX scoping, control rationalization, and standardization for business processes. - Monitoring project progress, managing multiple assignments/related project teams if needed. - Meeting quality guidelines within the established turnaround time (or allotted budget) for assigned requests. - Providing regular status updates to the Manager on the controls. - Demonstrating an application and solution-based approach to problem-solving while executing client engagements and documenting working papers. Interpersonal Skills: - Ability to work independently under general supervision with latitude for initiative and independent judgment. - Effective verbal and written communications, including active listening skills. - Ability to establish and maintain effective working relationships with co-workers and external contractors/auditors. - Detail-oriented. - Comfortable working on multiple projects simultaneously. - Expected to cultivate a strong team environment and promote a positive working relationship among team members. - Excellent communication, both written and verbal, is essential. - Managing engagements and relevant teams allocated for the same. - Ensuring client service delivery in accordance with quality guidelines and methodologies. - Demonstrating strong analytical thinking and communication skills, including researching and understanding complex processes and effectively communicating them to interested parties. Client Management: - Developing strong working relationships with the client and onshore client teams. - Maintaining excellent rapport and proactive communication with stakeholders and the client. Operational Excellence: - Suggesting ideas for improving engagement productivity and identifying opportunities for enhancing client service. - Ensuring compliance with engagement plans and internal quality and risk management procedures. People Related: - Displaying teamwork, integrity, and leadership. - Working with team members to set goals and responsibilities for specific engagements. - Fostering teamwork and innovation. - Utilizing technology and tools to continually learn and innovate, share knowledge with team members, and enhance service delivery. - Conducting workshops and technical training sessions for team members. - Contributing to the learning and development agenda and knowledge harnessing initiatives. Minimum Qualifications: - Bachelor's/master's degree in commerce/B.Com/MBA/BBA. - Chartered Accountant. - Experience in technology audit, risk management, compliance, consulting, or information security. - Experience in identifying control gaps and communicating audit observations and recommendations to Engagement Team/End Clients. - Functional knowledge of major ERP suites (like SAP, Dynamics, Oracle EBS). - Understanding of audit concepts and regulations. - Candidates with 1-5 years of relevant experience in a similar role, preferably with a Big 4 or equivalent. Preferred Certifications: - CA/CPA/CIA.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi's Risk Management organization oversees Citi's risk governance framework and risk appetite, ensuring all risks generated by the firm's businesses are measured, reviewed, and monitored on an ongoing basis. We are currently looking for a high caliber professional to join our team as Analyst - Credit Risk Reporting, Hybrid (Internal Job Title: Officer - C11) based in Mumbai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. For instance: - We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. - We empower our employees to manage their financial well-being and help them plan for the future. - We have a variety of programs that help employees balance their work and life, including generous paid time off packages. In this role, you're expected to: DART is the leading risk modeling and data analytics team in Citi. We use mathematical modeling and the latest technologies to calculate risk for the largest portfolios in Citi. We use visualizations and dashboards to communicate risk to senior stakeholders. Our models and analytics ensure that the bank has adequate capital during a crisis. We are a diverse group of professionals with backgrounds in physics, engineering, finance, economics, and data science. You will work alongside experienced colleagues to further develop your analytical and quantitative skills. Your responsibilities will include building analytical applications to tackle real-world challenges, paving the way for a career as a risk management expert and leader. The primary focus of the Risk Data Analytics Reporting and Technology team is to prepare complex and comprehensive risk management information in an accurate, timely, and reliable manner. The team is heavily involved in the submission of Regulatory Returns in the wholesale credit risk domain. In addition to facilitating Risk Managers, Business Managers, and Senior Management with critical data for portfolio monitoring, business reviews, and regulatory reviews, as well as engaging in strategic initiatives and implementing new processes. The team interacts with a range of other stakeholders across the firm including Finance, Technology, Business units, and Audit, and also assists with ad-hoc deliverables for regulators and other external audiences whenever required. Responsibilities: - Design time-sensitive analytics, visualizations, complex and high visibility reports across Credit Risk that provide critical data to Risk and Business management for portfolio monitoring and strategic decision-making. - Preparation of Regulatory submissions on a timely and accurate basis while ensuring the submissions are in line with Regulatory guidelines. Assisting Country Risk managers with ad hoc Regulatory questions. - Hands-on and end-to-end implementation of interactive business insights data visualization artifacts such as dashboards, scorecards, and reports using Tableau Desktop as a strategic reporting tool, from inception to production deployment. - Analysis, prep, transformation, and automation of the underlying data flows using Tableau Prep Builder which covers enterprise risk data sets across multiple source systems. - Contribute to the design of data models, data flows, reporting processes, etc. as part of migration to strategic tech tools and implement performance improvements to realize efficiencies for the timeliness of existing and new data visualization artifacts. - Identify and drive opportunities to improve process efficiencies, technological automation, and functionalities within data and reporting infrastructure. - Utilize Tableau to design visualizations, dashboards, and data flows. - Work closely with Technology groups to support automation efforts, writing business requirements for new/enhanced reports, reviewing and approving BRDs/FRDs, and conducting UATs. - Deliver regular and time-sensitive ad-hoc information for regulatory requests and internal/external audit reviews. - Ensure key controls and process documentation requirements are completed and compliant for MCA, BCBS, EUC, and other governance purposes. Qualifications: - 4+ years of experience in risk data analytics and reporting. - Strong knowledge of credit risk/Market Risk/Liquidity concepts and basic accounting. - Proficiency in Tableau, Power BI, or other BI visualization tools. - Advanced knowledge of EXCEL/VBA, MS Access, and PowerPoint. - Experience with managing/restructuring large, complex databases (e.g., with millions of records), and with programming languages such as Python, R, and SAS, is preferable. - Knowledge of Citigroup internal reporting applications, particularly Risk and Finance applications such as Optima, CitiRisk, COGNOS, Genesis, and Facility Management, is helpful. - Excellent written and verbal communication skills, and proven presentation skills. Ability to relay information to senior management in a succinct, insightful way, and negotiate internally with a broad range of stakeholders. - Good team player and excellent work ethics. Education: - Bachelor/Masters degree in Finance, engineering, computer science, or other analytically intensive discipline will be an advantage. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Senior Manager, Sales Development at Snowflake, you will play a crucial role in scaling and leading a high-performing Sales Development Team to exceed pipeline goals and prepare Sales Development Representatives (SDRs) for future success as Account Executives. With your 8+ years of leadership experience in high technology companies, you will bring a track record of excellence in pipeline generation and closing deals. Your responsibilities will include attracting, recruiting, developing, and retaining top-tier talent early in their sales and management careers. You will exhibit a deep sense of ownership, accountability, pride, and passion for your work. Your strategic mindset will be essential in building a strong team, while your tactical skills will drive day-to-day execution. Collaboration will be key as you work with cross-functional teams, demonstrating innovation, accountability, and reliability. Your data-driven and highly analytical approach will guide your leadership, focusing on predictable revenue models, sales development mastery, and value selling practices. In this role, you will scale and manage a team of SDRs, ensuring they consistently exceed goals and are prepared for future roles within Snowflake. You will be responsible for driving new business pipeline goals, analyzing funnel metrics, and nurturing deep partnerships with various teams to optimize business efficiency. Your commitment to developing world-class SDR talent and coaching them into successful Corporate Account Executives will be paramount. By leading through inspiration and service leadership, you will instill Snowflake values and a results-driven approach within your team. Additionally, you will contribute to the team culture by working in the office 2-3 days a week, fostering a collaborative environment and ensuring proximity to the office location. Snowflake is a rapidly growing company, and we are seeking individuals who align with our values, challenge conventional thinking, and drive innovation while securing a promising future for themselves and the organization. Join us in making a significant impact and accelerating our growth trajectory. For more information on salary and benefits for positions in the United States, please refer to the job posting on the Snowflake Careers Site at careers.snowflake.com.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This role is part of the HR Enablement function at Prudential, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations & Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential. As the Workday Functional Lead, you will collaborate with Process owners, Workday support team members, and relevant stakeholders to understand their requirements, assess the impact, and implement leading Workday HCM practices across all group and local business units. The ideal candidate will have a deep understanding of Workday HCM solution with a proven track record of leading complex projects from initiation to completion and the ability to collaborate effectively with cross-functional teams. Your responsibilities will include collaborating with HR process owners and stakeholders to gather & analyze business requirements, deploy and support the desired solution in Workday HCM as per design specifications. You will provide ongoing day-to-day system support and maintenance for the relevant modules, lead the implementation of new Workday capabilities, conduct solution enablement and training sessions, and stay updated on the latest Workday releases and features. To be successful in this role, you should have at least 5 years of experience working as a Workday Reporting lead or in a similar role. You must possess excellent problem-solving abilities, in-depth knowledge of the Workday solution, relevant certifications/accreditations, and hands-on experience in implementing and optimizing Workday HR solutions. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and a commitment to continuous learning and improvement are also required. While Workday certifications in relevant modules are preferred, they are not mandatory. Join us in driving innovation and delivering high-quality solutions and services to stakeholders while staying abreast of industry trends and advancements through Workday releases and best practices.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Project Procurement Planner at Pentacle Consultants, you will play a crucial role in supporting our clients" procurement needs. Your responsibilities will include preparing proposals, RFPs, purchase orders, and agreements, as well as researching new suppliers to ensure that all purchased products meet our specifications. You will be tasked with tracking supplier performance, resolving issues, and developing sourcing strategies based on industry trends. To excel in this role, you must possess prior experience as a Procurement Manager in the construction industry. Strong communication, interpersonal, and negotiation skills are essential, along with analytical thinking and problem-solving abilities. Proficiency in Microsoft Office, business application software, and purchasing systems is required. A bachelor's degree in engineering, preferably with a specialization in supply chain management, is also preferred. At Pentacle Consultants, we value teamwork and collaboration. Our flat hierarchy fosters a culture of inclusivity, where passionate and driven individuals are welcomed to join our growing team. We invest in talent development programs and mentoring to support the growth of our team members. If you are ready to contribute, collaborate, and create everlasting value in the infrastructure industry, we invite you to be a part of our growth story. Please send your resume to careers@pentacle.global to apply for the Project Procurement Planner position.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The Subject Matter Expert/ Senior Process Executive (CIF) will be responsible for handling and processing Customer Information Files (CIF) for US-based customers, including onboarding, updates, maintenance, and verification activities. The role necessitates a keen eye for detail, strict compliance adherence, and a solid grasp of Know Your Customer (KYC) and other banking regulatory frameworks. Key Responsibilities: - Creating, updating, and maintaining customer records in the CIF system in accordance with documentation and internal policies. - Validating and verifying customer data as per KYC and AML guidelines. - Conducting quality control checks to ensure data accuracy and completeness. - Escalating discrepancies or suspicious customer profiles to relevant stakeholders as per Standard Operating Procedures (SOP). - Collaborating with internal teams (e.g., Risk, Compliance, Customer Service) to resolve queries and pending requests. - Upholding productivity and quality benchmarks as defined by the Service Level Agreement (SLA). - Providing mentorship to new joiners and assisting in their training during the training/OJT phase. Essential Qualifications: - Graduate / Postgraduate with a minimum of 3+ years of experience in the US Banking Industry and a strong academic background in KYC. Key Skills & Competencies: - Proficient understanding of US banking processes, particularly CIF/KYC/AML. - Exceptional attention to detail and accuracy in data entry. - Analytical thinking and effective problem-solving abilities. - Proficiency in MS Office applications, especially Excel. - Strong communication skills, both verbal and written. - Ability to thrive in a team-oriented, deadline-driven environment. Location: Pune/Chennai Reports To: Process Lead / Team Manager Department: Operations Banking & Financial Services Schedule: Any time between 4:00 PM IST to 6:00 AM IST,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
As a Global IT Service Desk Analyst at Lucy Electric Manufacturing & Technologies Pvt Ltd, you will play a crucial role in providing first-line support to end-users, managing service requests and incidents, and ensuring the smooth on-boarding/off-boarding process for new users across Lucy Group companies. Your dedication to delivering exceptional IT services will contribute to the seamless operation of medium voltage switching and protection solutions for electrical distribution systems worldwide. Your responsibilities will include ensuring timely resolution of assigned incidents, requests, and queries, escalating critical issues, administering core M365 services, managing user accounts and permissions, troubleshooting email and collaboration tools, and adhering to ITIL Service Management best practices. Additionally, you will collaborate with team members to enhance IT services, monitor incidents and alerts, and provide expedited support to VIP users. Key skills for this role include proficiency in M365 Admin Centre, Exchange, Active Directory, and Windows Operating System, familiarity with Microsoft Defender, Intune, and Microsoft Entra, strong communication and problem-solving skills, the ability to multitask in a fast-paced environment, and a commitment to maintaining a positive End-User Experience. Previous experience in IT Service Desk or IT support, ITIL certification, and knowledge of Infrastructure technologies and the Microsoft Eco System are essential qualifications. Desirable skills include knowledge of mobile device management, cloud technology, networking concepts, and relevant certifications such as CompTIA A+, Network+, and AZ-900. A willingness to work in shifts, document issues clearly, and support users across multiple time zones are also valuable assets for this role. If you are an enthusiastic individual with a passion for technology, excellent customer service skills, and a collaborative mindset, we encourage you to apply for this exciting opportunity as a Global IT Service Desk Analyst at Lucy Electric. Join us in shaping the future of electrical distribution systems and making a real impact in the world of IT services. Apply now and be a part of our dynamic team!,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
ahmedabad, gujarat
On-site
The role in Quality Assurance within the Healthcare/Insurance industry involves conducting quality checks on Medical Examination Reports (MER). Your responsibilities will include cross-verifying lab values and insurance-specific medical parameters, ensuring the completeness and accuracy of reports before their final submission, and minimizing operational delays to support grievance resolution. It is crucial to maintain documentation standards and adhere to QC procedures to uphold the quality of the reports. To excel in this role, you are required to have an MBBS, BAMS, or BHMS degree. Freshers or individuals with up to a year of experience in a medical/insurance QA role are welcome to apply. Strong attention to detail and analytical thinking are essential traits for this position. Additionally, basic computer skills and familiarity with medical documentation are necessary. Good verbal and written communication skills are important for effective collaboration within the team. Candidates with a background in Third-Party Administration (TPA) are not preferred for this role. Key skills for success in this role include proficiency in documentation, lab result interpretation, quality control, the ability to work independently, and a good understanding of Medical Examination Reports (MER). Basic computer proficiency, attention to detail, written and verbal communication skills, and the ability to audit medical reports are also crucial. A teamwork mindset, analytical thinking, and a solid grasp of medical documentation are highly valued in this position.,
Posted 1 week ago
12.0 - 16.0 years
0 Lacs
noida, uttar pradesh
On-site
Your journey at Crowe starts here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you are trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. Thats why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Role Summary: Crowes Technology Advisory (Tech Advisory) practice is seeking a highly motivated Digital Analyst to support internal product development and data support engagements. This role will be part of our growing India-based team and will work alongside U.S.-based teams to develop software tools, build AI solutions, manage project tasks, and the team's development backlog, and prepare strategic and operational materials for client executives. Key Responsibilities: - Support the ITA digital team's product development workflows - Support client-facing meetings, including note-taking and follow-up analysis - Document project development requirements in Azure Dev Ops and update work items - Create technical documentation, process documentation, and training materials - Build AI tool automation workflows in Azure Copilot Studio, Power Apps, and Power Automate - Assist in building and refining deliverables such as PowerPoint presentations, Excel-based financial estimates, and other documentation Qualifications: Education: - Master's degree in Software/Data engineering, Computer Science or related field - Bachelor's degree in Computer Science or Engineering degree preferred Experience: - 1-2 years of experience in digital consulting, software development, or technical project management Proficiencies: - Proficiency in Azure Dev Ops, technical writing skills - Proficiency in SQL and Git, Python preferred - Experience using AI tools (e.g., prompt engineering, low-code development tools) is a plus Key Skills & Competencies: - Strong analytical thinking and structured problem-solving - Clear and concise writing and presentation skills - Ability to work collaboratively across time zones and manage deliverables independently - Professionalism in client-facing settings - Detail-oriented with strong time and task management capabilities We expect the candidate to uphold Crowes values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: C3 India Delivery Centre LLP, formerly known as Crowe Howarth IT Services LLP, is a wholly-owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting, and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or any other third-party paid service at any time. Any referrals, resumes, or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.,
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
hyderabad, telangana
On-site
The Senior Manager Quality Operations role based in Hyderabad within the Customer Service- Trust & Safety domain is seeking immediate joiners who will be responsible for leading a multi-faceted independent quality evaluation process. You will oversee the measurement of quality across various sources and provide valuable insights from the operation. Your role will involve effectively managing and mentoring a team handling diverse workflows, Quality channels, and global stakeholders. It is crucial to drive accountability within the teams to achieve quality performance goals and ensure program standards are consistently met on a week-over-week basis. As a Senior Manager Quality Operations, you will assess and prioritize the top-quality issues impacting the teams across all decision-making channels. Collaboration with internal and external stakeholders is key to building scalable quality systems that enable resource-efficient monitoring of decision accuracy and faster identification of overall user experience issues. Your proactive approach will focus on driving outcomes and insights to continuously enhance and deliver an exceptional customer experience throughout the program. Additionally, you will be responsible for aggregating audit findings, analyzing process gaps, and identifying innovative solutions to solve problems upstream. This will contribute to improving customer experience, driving higher efficiency, and optimizing program operations through process management and key strategic initiatives. Your role will involve forecasting and capacity planning to meet business requirements and ensure continuity. You are expected to proactively communicate existing bottlenecks and challenges, quantify their impact on operations, and facilitate appropriate prioritization. The ideal candidate for this position should possess a minimum of 15 years of diverse experience in a scalable quality operations environment, with a track record of managing both internal and external stakeholders to drive results. Strong critical and analytical thinking, along with an entrepreneurial and proactive mindset, are essential. Experience with customer outcome and insight focus, excellent collaboration skills across functions and regions, and the ability to adapt to a fast-paced international work environment are crucial for success in this role. Exceptional communication and presentation skills are required to articulate performance trends and associated actions effectively. The ability to prioritize tasks, manage time efficiently, and perform well under high-pressure situations is vital. Fluency in English is a must, and any quality certification (e.g., Lean Six Sigma, TQM) or project management certification (PMP, Prince2) would be advantageous. In summary, as the Senior Manager Quality Operations, you will play a key role in driving quality excellence, operational efficiency, and outstanding customer experience by leading a team, collaborating with stakeholders, and implementing innovative solutions to enhance program performance.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Complaints Handling Specialist at Equiniti India, you will play a crucial role in providing timely and accurate responses to complaints and Internal Dispute Resolution (IDR). Your responsibilities will involve resolving high-level complex complaints from various stakeholders such as Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS), and The Pensions Ombudsman (TPO). Your role will require you to collaborate effectively with stakeholders, leveraging your expertise in complaints handling, pensions, and related issues. You will establish strong working relationships with key personnel, potentially acting as a Lead and coordinating the work of others. Additionally, you will contribute to the quality and compliance process by checking casework, identifying key issues and patterns from data, and ensuring the completion of targeted work with accuracy. To excel in this role, essential qualifications include Complaint Handling/IDR experience. You should possess numeracy skills, articulate communication, strong attention to detail, excellent grammatical skills, and the ability to present complex information in plain English. You must be able to persuade and influence others, have experience dealing with stakeholder groups/external organizations, and exhibit analytical thinking with an inquisitive mindset. Advanced expertise gained through job-related training and work experience is essential. Preferred skills include experience in pensions and a good working knowledge of pensions administration software. As a permanent member of the EQ team, you will enjoy benefits such as 31 days + 9 bank holidays (UK), Comprehensive Medical Assurance cover, two-way cab transport for staff in UK & US shifts, and Accidental & Life cover 3 times the concerned CTC. The job location options are in Chennai at Ramanujan Intellion Park, SEZ, Taramani, and in Bengaluru at Phase II, Electronic City. The shift for this role is the UK Shift. Key qualifications for this position include excellent communication skills and a minimum of 4+ years of experience in Complaints Handling related to international Banking or finance. Experience in resolving escalations through email is also required. Joining EQ at this time offers an exciting opportunity to be part of our global growth story and contribute to delivering critical fintech services to the US and UK markets.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Benefits Support Services Analyst at TriNet, you will be an integral part of the Benefits Core Services team, focused on providing top-notch support in the management of TriNet's employee benefits programs. Your primary responsibilities will include addressing inquiries from clients and worksite employees, resolving complex benefits issues, and ensuring accurate processing of benefits events. Collaboration with internal teams to offer timely solutions and enhance the benefits experience for all stakeholders will be a key aspect of this role. You will play a crucial role in overseeing various HR and benefits-related processes, such as updating employee data, generating benefits reports, and assisting with service orders and rehires. Your duties will encompass COBRA administration, FSA/HSA claims processing, 401(k) plan support, and managing Leave of Absence (LOA) from start to finish. Additionally, you will be tasked with managing escalations, liaising with external vendors, maintaining data integrity across systems, and upholding compliance with regulatory standards. Success in this position hinges on meticulous attention to detail, effective communication, and the ability to juggle multiple workflows simultaneously. Your key responsibilities will include: - Addressing general benefits inquiries from clients and worksite employees through various communication channels - Conducting research and resolving mid- to high-complexity benefits-related tasks, escalating when necessary - Processing mid- to high-complexity PeopleSoft benefits events - Initiating outbound calls to clients/employees for follow-ups or benefits renewal assistance - Reviewing colleagues" work to ensure accuracy and consistency in benefits processing - Providing guidance and training to team members on phone/chat handling and case research Qualifications: Education: - Bachelor's/Master's degree in Human Resources, Business Administration, or a related field (preferred) OR - Equivalent experience in HR operations or benefits administration will be taken into consideration Experience: - Minimum of 2 years of experience in employee benefits or HR support roles - Familiarity with PeopleSoft or similar HRIS platforms is advantageous Skills & Competencies: - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) - Excellent verbal and written communication skills - Ability to de-escalate and resolve issues independently - Strong analytical thinking and attention to detail - Exceptional interpersonal and customer service skills - Effective time management and organizational abilities - Capacity to handle multiple tasks and meet deadlines - Adaptability to evolving systems and processes - Active listening skills and adept problem-solving capabilities - Capability to work autonomously and adhere to critical timelines Work Environment: You will operate in a clean, pleasant, and comfortable office setting. The work environment outlined is illustrative of the conditions encountered while fulfilling the essential functions of this role. Reasonable accommodations can be arranged for individuals with disabilities. This position requires 100% office-based work. Please be aware that TriNet retains the right to modify job duties and assignments as necessary. The provided job description is not exhaustive, and specific responsibilities and qualifications may differ based on business requirements.,
Posted 1 week ago
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