Responsible for performing analysis of historical business data, including case volume, projected business trends and events and other possible drivers of workforce volume to determine future workload trends and plan staffing levels as appropriate. In this role, analyst will play a lead role and partner with business line leaders in both the call centers and back-office processing areas to develop staffing capacity as well as complete more complex ad hoc workforce planning analysis requests to ensure adequate coverage to meet and exceed service standards. Key Responsibilities Partner with peer group, business partners and product management to learn business area to understand trends and workload drivers. Develop trend analysis and modeling of future workload projections to aid in short- and long-term workforce and staff planning. Identify future events and other business trends that may impact workload volume, analyze the potential impact of these events to workforce capacity, and propose necessary changes to planned staffing levels to ensure needs are met. Develop effective/strategic business solutions through research and analysis of data and business processes to solve staffing challenges, including developing innovative approaches to solve problems. Complete more complex ad hoc workforce and capacity analyses to ensure fact-based staffing level decision making. Communicate to business line leaders and recommended actions because of analyses. Create custom reporting which aggregates input from multiple sources. Present findings and recommendations to key state holders; partners cross functionally. Required Qualifications Bachelors degree or equivalent. Preferred Qualifications Degree focus: Statistics, Mathematics, Economics, , Engineering, Science Additional knowledge and skills: Excellent analytical and quantitative skills; experience with one or more forecasting software applications required: SAS, SQL, Excel, Power BI At least 3 years in a forecasting analytics position required; financial services call center forecasting experience preferred. Demonstrated strong communication and leadership skill; ability to work with all levels of the organization. Collaborative consulting experience preferred; strong interpersonal skill required. Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (4:45p-1:15a) India Business Unit AWMPO AWMPS Presidents Office Job Family Group

Job Title: Senior Finance Executive - SCFS Deliver SEAI Location: Bangalore ABOUT UNILEVER: Every individual here can bring their purpose to life through their work. Join us and you ll be surrounded by inspiring leaders and supportive peers. Among them, you ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we ll work to help you become a better you. ABOUT UNIOPS: FUNCTION AND SERVICE LINE INTRODUCTION In this role you will work as part of the Global Supply Chain Finance Services (SCFS) team at Unilever. At SCFS we aim to create value through continuous global impact on the financial results of Unilever and we live a strong purpose inspired to make an impact . Our operational scope includes costing, accounting, reporting and controlling activities within the domain of Supply Chain Finance. We work in a dynamic environment with significant change in ways of working resulting from continuous improvement projects, automated/robotised solutions, data driven insights. With our ambitious continuous improvement and new scope agenda, we are focusing on different aspects. Redesigning the global process models, process optimizations by utilizing third party service provider and technology solutions, lead and own the design of global/regional projects. Ensure compliance in financial controls and develop solutions to drive analytics and insights. SCFS activities are delivered from locations across 3 continents - Europe (Poland), Americas (Mexico) and Asia (India). PURPOSE OF THE ROLE The role gives support to the Logistic finance teams by performing various day to day operational activities on their behalf, discussing and sharing relevant information and assumptions behind these activities so that Logistic finance teams can concentrate on their core business partnering tasks. WHAT WILL YOUR MAIN RESPONSIBILITIES BE Supporting Transport and Warehousing Month End Closure process (Accrual calculation, journal entries) Assisting the Logistic finance Team with analysis and result explanation, providing visibility into their financial impact. Ensuring that controls (GFCF) are up to standard and that local legal requirements are met in the areas of competence and Audit support Overseeing and supporting the work of other teams responsible for Month End Closure. Acting as the point of contact for any questions about the process or required changes Participating in EU projects related to standardization, digitalization, automation or new process implementation EXPERIENCES QUALIFICATIONS Necessary Experience Qualifications Masters or Bachelors degree in finance or equivalent experience Background in Finance (> 3 years experience) Prior experience in Finance and Accounting (e. g. R2R/P2P/SU finance) Experience in Project management English fluency (Business level) Preferred Experience Qualifications Project Management, knowledge transfer or controlling experience would be an adventage SKILLS - Financial Accounting and Reporting knowledge Analytical thinking and problem-solving mind-set. Effective Communication: Fluent in English, oral and written Prioritization and Planning of own agenda Forward looking approach and ability to provide what if analysis A strong customer and service centric mindset Stakeholders Management IT skills - excellent level of computer literacy (incl excel SAP) Team working - demonstrate commitment to the team in helping to achieve goals; proactively share best practice, ideas and insights with colleagues Agility and ability to adjust quickly to changes Strong in holding self and others accountable LEADERSHIP SKILLS Unilever Behaviors PASSION FOR HIGH PERFORMANCE : Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed. PERSONAL MASTERY : Sets high standards for themselves. Actively builds own wellbeing and resilience.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of Senior Business Digital Analyst Digital Platforms In this role you will: Driving Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e. g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change product , focusing on accelerating benefits and minimising risk during deployment Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems Gain a clear understanding of others point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners. Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology and other key factors. Supports Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model. Document and develop targeted benefits for a change intervention Utilizes financial skills to develop a high level business case, considering investment and high level benefits Architects complex, large-scale (e. g. multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts Defines, shapes and recommends creative solutions options, weighing risk/reward Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost) Develops a network of professional relationships (within Digital Platforms and with delivery partners) to improve collaborative working and encourage openness - sharing ideas, information and collateral Encourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customers Requirements To be successful in this role you should meet the following requirements: Expert knowledge of Business Transformation Frameworks, Agile methodologies and best practice techniques Business analysis, requirements gathering and design techniques Change management and implementation management techniques and approaches Proven track record as an outstanding analyst or consultant Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology focused projects Experience of business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc). Previous experience of Digital Product Management. Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions An entrepreneurial drive, with the ability to deconstruct and solve problems Experience in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams Experience with the range of product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management. SAFe experience, operating on quarterly planning cycles where your responsibility is to ensure the teams fully understand the priority of the work that they need to pick up, and that it is defined sufficiently for them to estimate accurately and understand any dependencies Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage. Proven ability to build strong relationships across stakeholder groups. Excellent understanding of the bank s risk framework and experience of working with second line of defence, legal, compliance, financial crime (AML sanctions), fraud, risk

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of Lead Business Analyst Digital Platforms In this role you will: This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC Oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e. g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback. Ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change product , focusing on accelerating benefits and minimizing risk during deployment People / team management role within the projects / programmes they work on with line or assignment management responsibility for a group of more junior resources within their resource pool (as related to their job family). Alongside project delivery responsibilities Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems Gain a clear understanding of others point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope Coordinates requirements gathering, documentation, prioritization and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners. Challenges requirements and designs detailed, innovative business solutions to realize agreed business requirements Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organization, people, process, technology and other key factors. Supports Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model. Utilizes financial skills to develop a high-level business case, considering investment and high-level benefits Architects complex, large-scale (e. g. multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts Leads end-to-end change journey and validates mitigation plans Defines, shapes and recommends creative solutions options, weighing risk/reward Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost) Manages a cross-functional/cross-cultural team and the performance of individuals/teams against performance objectives and plans Develops a network of professional relationships (within Digital Platforms and with delivery partners) to improve collaborative working and encourage openness - sharing ideas, information and collateral Encourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customers Support the PMO and Consulting Leadership team with supply management / resourcing pipeline and scheduling. Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience Requirements To be successful in this role you should meet the following requirements: Expert knowledge of Business Transformation Frameworks, Agile methodologies and best practice techniques Advanced Business analysis, requirements gathering and design techniques Advanced Change management and implementation management techniques and approaches Proven track record as an outstanding analyst or consultant Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology focused projects Experience of business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc). Previous experience of Digital Product Management. Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions An entrepreneurial drive, with the ability to deconstruct and solve problems Experience in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams Experience with the range of product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management. SAFe experience, operating on quarterly planning cycles where your responsibility is to ensure the teams fully understand the priority of the work that they need to pick up, and that it is defined sufficiently for them to estimate accurately and understand any dependencies Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage. Excellent understanding of the bank s risk framework and experience of working with second line of defense, legal, compliance, financial crime (AML sanctions), fraud, risk

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager Information Management Principal responsibilities Performing Review and Challenge activities in a timely manner, including: Expected Credit Loss analysis, assessing modelling and non-modelling drivers of results Identifying themes across the entire Wholesale Risk Portfolio Providing commentary for Expected Credit Loss results and assisting in making strategic suggestions Timely preparation of necessary decks to present at senior meetings Support the production of commentary packs for site, region and group meetings, including forums and senior management committees also s upport resolution of ad-hoc requests related to impact analysis queries for senior stakeholders Comply with policies and governance and controls framework Ensuring smooth running of a new Operating Model and Governance process Resolve queries raised to the team in a timely manner Work with Group Risk Analytics teams to understand credit risk methodologys Coordinate activities with Stress Testing, Sovereign Risk Forward Economic Guidance Teams Requirements University graduate in Finance, Computer Science or numerated related disciplines Candidate should have some experience in management and keen to develop this dimension and can demonstrate team building and leadership achievements. Very good presentation skills to brief senior management on topics or summarize key information Good relationship skills with customers, especially under period of pressure Knowledge on trading business products, risk methodology and regulatory framework. Experience in analytical reporting, e. g. explain of a quantity by breaking down its input variables Able to understand and document processes using data flow diagrams Good level of understanding of Excel Access (VBA level), PowerPoint and MS Word Knowledge of SAS/Python. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers open more doors than others. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world s largest global wealth managers . Across Asia, where wealth pools are growing faster than in any other region, HSBC s wealth revenues. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs. We are currently seeking an experienced professional to join the WPB team Role Purpose The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives . In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude In addition, the Premier Officer may provide credit/lending support to the PRM if dictated by market requirements. Building an ongoing relationship based on value and service is critical to being successful in this role. In order to deliver a high quality service to our highest value personal clients the role holder will need to demonstrate an extensive knowledge of banking products and services across wealth and retail. The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude Principal Accountabilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Clients/Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimise referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership and teamwork Communicate effectively and works well with other teams within the Branch, Call Center, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B. 1. 2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM Financial Crime Compliance office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional Financial Crime Compliance AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead Financial Crime Compliance; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of Politically Exposed Persons acceptance, prohibition, Customer Due Diligence Enhanced Due Diligence guidelines in order to ensure that the INM RBWM is fully compliant with the Politically Exposed Persons Line of Business Procedure. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM Retail Bank Wealth Management customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the Line of Business Procedur Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges Provide high quality support to PRMs Build extensive knowledge of HSBC systems and procedures in order to handle client needs Proactively help HSBC identify opportunity to improve process efficiencies Sensitively redirect clients to the most effective and efficient channel Support the client in navigating the channel of their choice (to interact with HSBC) effectively and efficiently Ensure the client consistently receives a professional premium service which exceeds their expectations at all times Maintain high standards of control and operational practices in line with HSBC s expectations Ensuring the highest standards of customer service in terms of timeliness and customer experience. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines Premier is a key proposition in the bank s strategy. Over recent years, our business and organisation has made considerable progress both in our performance versus peer group and in our strategic transformation. Over the medium term we have been improving both our profitability and our ability to meet the needs of our target clients. Role Context We have four overriding principles that will apply to the delivery of all propositions, products and services through all channels to all customers at all times: We will treat all customers fairly We will apply the HSBC Group values and business principles in all of our dealings with customers We will meet, or exceed, all local and international laws, regulations, and codes of practice We will deliver services to customers in a manner that provides speed, ease, certainty and empathy Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Requirements Graduation with 2 to 5 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Consultant specialist In this role, you will: Project management for end-to-end delivery of large-scale transformation projects. Showcase an ability to multi-task, track multiple issues, effectively manage time and competing priorities, and to drive results through partner teams. Actively work and collaborate with stakeholders across senior management, Technology and Business Operations. Owning and leading technology teams/pods in managing incidents and problems. Comprehend the new emerging regulations, translate that to banking IT systems and process, participate in requirements and solution design, and delivery till end. Manage large sized programs across multiple geographies and manage the associated budget, with ongoing focus on personnel, vendor, and capital expenditures Strategic engagement with key 3rd parties and vendors to enable delivery of the billing programs. Adhere to risk management, controls and compliance standards Establish a robust communication and support mechanism across COO/ CIO, Transformation and Domain teams. Ensure the necessary resources are sourced to support demand Requirements To be successful in this role, you should meet the following requirements: Must have 13+ years of program management experience in managing IT programs in the Banking and Financial services industry Proven ability in successfully managing and implementing global / regional change initiatives. Proven ability in working across multi-disciplinary and multi-cultural work environments. Must have experience of working and delivering in stringent deadlines meeting cost and quality expectations. Evidence of successfully managing financial and resource plans, and addressing related challenges Experience of Agile methods and leading Pods. Effectively coordinate delivery of services involving elements delivered by other internal/external teams. Strong analytical and critical thinking skills, with ability to think creatively to drive innovative, practical, and cost-effective solutions to complex issues. Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels. High level of drive and motivation to ensure successful delivery of complex transformational initiatives. Demonstrable success in understanding and delivering towards regulatory needs in large, global, complex organizations. Must be well versed with various project management methodologies and software development practices. Should be able to demonstrate relevant experience in Scope, Schedule, Cost and Risk management. The successful candidate will also meet the following requirements: Familiarity with AGILE and Scaled AGILE methodologies. Knowledge on revenue management, accounting, pricing and billing, Payments Domain, Payment Operations. You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Marketing Title. In this role, you will: Develop and support new feeds ingestion / understand the existing framework and do the development as per the business rules and requirements. Development and maintenance of new changes / enhancements in Data Ingestion / Juniper and promoting and supporting those in the production environment within the stipulated timelines. Need to get familiar with the Data Ingestion / Data Refinery / Common Data Model / Compdata frameworks quickly and contribute to the application development as soon as possible. Methodical and measured approach with a keen eye for attention to detail; Ability to work under pressure and remain calm in the face of adversity; Ability to collaborate, interact and engage with different business, technical and subject matter experts; Good, concise, written and verbal communication Ability to manage workload from multiple requests and to balance priorities; Pro-active, a can do mind-set and attitude; Good documentation skills; Requirements To be successful in this role, you should meet the following requirements: Experience (1 = essential, 2 = very useful, 3 = nice to have): 1. Ab Initio / ETL 2. Hadoop / GCP 2. Agile / Scrum 3. LINUX Technical skills (1 = essential, 2 = useful, 3 = nice to have): 1. Any ETL tool 1. Analytical trouble shooting. 2. Hive QL

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer The Opportunity: (Brief Overview of the Role) You will get to work with MPO platform, which is the best in class digital channel for Mortgage origination. It is moving the technical stack from internal private cloud to public cloud. You Will get Exposure to work in an Agile culture. E2E onus for delivering work starting from requirement gathering till defect re-test and quality product delivery into markets. Automation framework design and implementation according to project structure. Involved in all phases of product development, starting from requirements to validation and test with automation. What you ll do: (List out Key Responsibilities) Strong Testing concepts Good Knowledge on the automation tools, Selenium, Rest Assured, etc. Good knowledge of coding languages and skill sets. Good knowledge of working in different automation frameworks such as BDD, TDD, Hybrid, keyword, etc. Testing process based on Agile methodology Requirements To be successful in this role, you should meet the following requirements: Good experience working knowledge of Java, Selenium, Devops. Must have exposure in Web Application, Web Services/API Automation. Must have exposure to custom Automation framework. Strong knowledge of test data management techniques needed for running the tests in different phases of the project lifecycle Exposure to MAVEN, GIT Jenkins. Exposure of Agile Methodology. Ability to facilitate discussion and facilitate alternatives or different approaches Adopting best testing and automation/coding practices Skilled working in JIRA, Confluence Office Technical Skills- General Essestial Logical and analytical thinking, problem solving skills. Possess good general knowledge of technology. Ability to learn new technologies quickly. Supporting ongoing work to automate. Come up with innovative solutions Interpersonal and articulation skills. Team orientation and commitment to overall team success. Effective time management skills in order. An active interest in self-development and improvement Manage multiple priorities with flexibility on time zones and timelines. What additional skills will be good to have Experience working on Mobile automation. Exposure of BrowserStack, cloud-based testing. Knowledge on performance testing with Jmeter. Knowledge on Accessibility testing. Ability to do wire mock / stub automation. ISTQB or Automation similar certification is desirable.

JOB PURPOSE To drive the Preparation, analysis and monitoring of Strategic Plan and Annual Operating Plan, Automation of key processes in order to enable management in decision making, ensure achievement of business targets as per Organizational strategy and Financial modeling, analysis and scenario evaluation To drive preparation, analysis and monitoring of Strategic Plan Annual Operating Plan for GHIAL, preparation of Financial models, Analysis and Scenario building for business case evaluation, data analysis to enable management in decision making and undertake various studies for business performance improvements ORGANISATION CHART KEY ACCOUNTABILITIES GHIAL Strategic Plan Preparation (for the identified depts. ) To play active role in driving the preparation of Strategic Plan highlighting the Macro Micro environment, SWOT analysis, Peer Comparison leading to formulation of Strategic Objectives (SOs) and detailed Strategic Initiatives (SIs) for the Company Annual Operating Plan (for the identified depts. ) To play active role in the preparation of Annual Operating Plan for the Company Alignment of SOs, SIs and departmental targets with corporate sector Interface with departments for budgeting in ERP (BPC) Review rationalize department s revenue targets cost outlays in line with the agreed SOs SIs mandate Finalising Departmental annual BSC and Operational KPIs Capex/Opex AOP To drive the activities for preparation of annual GHIAL Capex and Opex projections Interface with all the departments for preparing the projections and integrating the same with inter-departmental requirements to avoid repetition Review rationalize each department s projections with Finance Dept. to align business requirements with projected quarterly cash flows Business Case Preparation To prepare project-based analysis and evaluation for new initiatives and asset monetization by way of financial modeling and scenario analysis Benchmarking Analysis To prepare competitive benchmarking analysis report including financials, commercial and operational KPIs for the management Consulting engagements To drive consulting engagements/studies for strategic business initiatives efficiency/process improvements, standardization of processes, technology deployment, etc. Responsible for preparing scope documents, process of consultant selection, working closely with consultant team for preparation of their deliverables and presenting to CXOs for approvals and decision-making Strategic initiatives Support Head SPG in identifying strategic initiatives at business-level, through close interactions with CXOs/HoDs, justify the need for initiatives, proposing ways to implement the strategy/initiatives, etc. Subsidiaries, Sector Strategy, Corporate Strategy Work closely with GHIAL subsidiaries, Airports Sector strategy and Corporate strategy teams for identifying and supporting in strategic initiatives KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS External Consultants As required e. g. Process improvement/optimization, traffic studies, impact assessments, etc. GADL Team For project interface Representative of Chamber of Commerce Industry other organizations for membership and registration for awards INTERNAL INTERACTIONS Interact with Finance (Sector Business) teams in relation to preparation of Annual Operating Plan, MIS reporting, business case evaluation and Tariff filing Interact with SPG teams of subsidiaries and airport operations supports teams and other departments for development of business cases / Special assignments Interact with Operations (TOPS, Airside, AOCC) QSD teams for implementation of process improvement Coordinate with all User departments of GHIAL during the preparation of AOP and other business initiatives FINANCIAL DIMENSIONS NA OTHER DIMENSIONS To handle departments for preparation of AOP Strat Plan and other SPG activities EDUCATION QUALIFICATIONS Engineering Graduate with MBA (Finance/Operations) Strong data interpretation Analytical ability Strong persuasion and interpersonal skills RELEVANT EXPERIENCE 7-8 years of total experience with 2-3 years in strategy consulting firms COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving Analytical Thinking Planning Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution Results Teamwork Interpersonal influence

Embark on a transformative journey as a Software Engineer -Integration (cloud) at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Operational Support Systems (OSS) Platform Engineering is a new team within the newly formed Network OSS Tools functional unit in the Network Product domain at Barclays. The Barclays OSS Platform Engineering team is responsible for the design, build and run of the underlying OSS infrastructure and toolchain across cloud and on-prem that the core systems and tools required to run the Barclays Global Network reside on. To be successful as a Software Engineer- Integration (cloud), you should possess the following skillsets: Deep Expertise in Cloud platforms (AWS, Azure or GCP) infrastructure design and cost optimization. An expert in containerization and Orchestration using dockers and Kubernetes (deployments, service mesh etc. ) Hands-on expertise with platform engineering and productization (for other app consumption as tenants) of opensource monitoring/logging tools (Prometheus, Grafana, ELK and similar) and cloud-native tools based. Strong Knowledge and demonstrable hands-on experience with middleware technologies (Kafka, API gateways etc) and Data Engineering tools/frameworks like Apache Spark, Airflow, Flink and Hadoop ecosystems. Some other highly valued skills include: Expertise building ELT pipelines and cloud/storage integrations - data lake/warehouse integrations (redshift, BigQuery, Snowflake etc). Solid understanding of DevOps tooling, GitOps, CI/CD, config management, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. SRE Experience. Expertise building and defining KPI s (SLI/SLO s) using open-source tooling like ELK, Prometheus and various other instrumentation, telemetry, and log analytics. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Pune office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. . If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. . If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. . OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. . Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

Shape the future of product delivery while crafting solutions that enhance and optimize customer authentication experiences. Lead discovery, formulate requirements, and liaise with stakeholders as part of a team at the forefront of authentication. As a Product Delivery Manager in Consumer and Community Banking, you will play a pivotal role in enhancing decision-making capabilities, specifically in customer authentication. You will create, test, and implement decision models aligned with business objectives, leveraging your expertise in Sapiens Decision and business rules logic. Join us to contribute to a culture of innovation and excellence, where your insights will drive success and growth Job responsibilities Collaborate with stakeholders to understand business requirements and acceptance criteria. Refine and optimize decision logic to meet defined acceptance criteria and business objectives. Evaluate and improve decision models to enhance business outcomes. Utilize Sapiens Decision to model and document business rules. Ensure business rules are clear, consistent, and aligned with organizational goals. Maintain comprehensive documentation of decision models and business rules. Develop detailed test plans and test cases to validate decision models. Conduct thorough testing of rules logic within the decision model. Work closely with User Acceptance Testing (UAT) teams for accurate testing. Coordinate with technical teams to implement decision models in production and Proactively identify opportunities for process improvements. Stay updated with industry trends and advancements in decision modeling tools. Required qualifications, capabilities, and skills 5+ years of experience on building decisioning model and business rule logic ie. Sapiens Prior experience with decision modelling or business rules logic. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to manage multiple projects and priorities and fast-paced environment Preferred qualifications, capabilities, and skills Previous experience with Sapiens Decision or equivalent decision modelling software Experience working with UAT and technical teams

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Client Data Associate within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development. Job Responsibilities Understand and implement of KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Understand the firm s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD) Review of client data/processes to meet firm wide quality standards Interpret alerts and communicating to management when applicable Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. Required qualifications, capabilities and skills Bachelor s Degree or Graduate Degree. Knowledge of KYC is essential with at least 8 years experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment motivation to work with data, fix issues and achieve success in a team environment

We are looking for an experienced leader to head our sales operation at Neemrana, Bhiwadi. The ideal candidate will be an MBA from a Premier B-School, with 7+ years of experience out of which at least 3-4 years is of Real-estate sales. A go getter, who has high ownership and never give up attitude, s/he will be responsible for all sales related activities & leading, mentoring the sales team for our current as well as upcoming projects in Jaipur. Reporting to the Sales & Marketing Head, the person will be working with Marketing & CRM team devising the strategy for the target achievement. The most challenging part of this role will be to envisage and run CRM, Sales and Marketing function as your own business unit. One, who have always wanted to take up end to end responsibility of their actions, cutting aside the orthodox organizational structures and hierarchies, should definitely apply for this role. Job Description Achieving the monthly/quarterly/yearly sales and collection target Onboarding new Channel partners/ brokers and getting regular business from them Coaching & mentoring the sales team, reviewing their performance closely and correcting their behavior if needed Hire and mentor new sales executives Working in conjunction with marketing to plan out the best strategy and exploring various platforms to increase the visibility of 'Brand Shubhashray' Working with crm team to ensure smooth collection and customer satisfaction Key Skills Needed Negotiation and closing. Team leading Analytical mindset CTC Up to Rs. 12 lacs per year (based on the calibre of the candidate) Incentives over and above CTC Corporate health insurance

Job Summary We are seeking a Functional Lead with 7 to 10 years of experience in SAP E Compliance Reporting SAP Compliance Management SAP Risk Management SAP Customs Processing SAP Customs Management and SAP GTS. The ideal candidate will have a strong understanding of these systems and their applications in a business environment with the ability to communicate effectively in English. This hybrid role offers the opportunity to work in a dynamic and collaborative setting focusing on day shifts with n Responsibilities Lead the implementation and management of SAP E Compliance Reporting to ensure accurate and timely compliance reporting. Oversee SAP Compliance Management processes to maintain adherence to regulatory requirements. Provide expertise in SAP Risk Management to identify assess and mitigate potential risks. Manage SAP Customs Processing to streamline customs operations and enhance efficiency. Coordinate SAP Customs Management to ensure smooth and compliant customs transactions. Utilize SAP GTS to optimize global trade services and improve trade compliance. Collaborate with cross-functional teams to integrate SAP solutions with existing business processes. Develop and deliver training sessions to enhance team members understanding of SAP systems. Monitor system performance and troubleshoot issues to ensure seamless operations. Analyze business requirements and translate them into effective SAP solutions. Support the development of best practices for SAP system usage and compliance. Contribute to the continuous improvement of SAP processes and systems. Communicate effectively with stakeholders to ensure alignment on project goals and objectives. Qualifications Possess a strong background in SAP E Compliance Reporting SAP Compliance Management SAP Risk Management SAP Customs Processing SAP Customs Management and SAP GTS. Demonstrate excellent communication skills in English both written and spoken. Have experience in tax processing and payroll processing as a nice-to-have domain skill. Exhibit the ability to work effectively in a hybrid work model focusing on day shifts. Show a proactive approach to problem-solving and process improvement. Display strong analytical skills and attention to detail. Be adaptable to changing business needs and priorities. Certifications Required SAP Certified Application Associate - SAP GTS

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate – Underwriting / Broker Technical SupportSpecialist Your role will require youto utilize your skills to process transactions for the Underwriting / BrokerSupport Teams. You will require to the processing with expected accuracy andwithin the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

SUMMARY Opening for International Customer Support role in Bangalore, salary upto 5.75 lpa Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Salary: Fresher Salary: 5.25 lpa Experience Salary: Upto 5.75 lpa Requirements Location: Bangalore (Work from Office) Qualification: Any graduate can apply Shifts: 24*7 Work Experience: Any Graduate fresher with a minimum of 1 year experience in BPO and above can apply. Note: Both fresher and experienced candidates can apply for this role.

Job Summary Our front end web apps are written in Angular and our back end services are built on Node.js. Both are written using modern JavaScript and use Jest for unit testing. We use a modern development process with continuous integration continuous deployment feature flags automated testing and vulnerability scanning. We ship in small increments and we ship often. Apps and services are deployed in Azure Cloud. The team is a distributed onshore/offshore team that operates remotely working Eastern Responsibilities Our front end web apps are written in Angular and our back end services are built on Node.js. Both are written using modern JavaScript and use Jest for unit testing. We use a modern development process with continuous integration continuous deployment feature flags automated testing and vulnerability scanning. We ship in small increments and we ship often. Apps and services are deployed in Azure Cloud. The team is a distributed onshore/offshore team that operates remotely working Eastern Standard Time hours. 3 plus years of demonstrable experience building software systems and solutions with modern JavaScript stack (Node.js Angular Jest) Experience with designing and building backend front end and API solutions Comprehensive understanding of modern software architecture and patterns. Knowledge of algorithms and data structures Strong analytical and reasoning skills with an ability to visualize processes and outcomes. Strategic thinker with strong analytic and problem solving skills Proficiency in troubleshooting software issues and debugging complex codebase. Experience with performance profiling and optimization Experience with building cloud native solutions in public and hybrid cloud environment Demonstrable experience with modern software development process principles and practices (continuous integration/continuous delivery change management and version control test driven development automated testing peer reviewed code) Deep understanding of agile principles and how they can be flexibly applied Outstanding all round communication skills and ability to work collaboratively Writing tested and documented JavaScript HTML and CSS Make design and technical decisions for AngularJS projects. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis. Writing tested and documented JavaScript HTML and CSS Make design and technical decisions for AngularJS projects. Develop application code and unit test in the AngularJS Rest Web Services and Java technologies for the Application Development Center. Ensuring high performance.

Job Summary Our front end web apps are written in React and our back end services are built on Node.js. Both are written using modern JavaScript and use Jest for unit testing. We use a modern development process with continuous integration continuous deployment feature flags automated testing and vulnerability scanning. We ship in small increments and we ship often. Apps and services are deployed in Azure Cloud. The team is a distributed onshore/offshore team that operates remotely working Eastern Responsibilities Our front end web apps are written in React and our back end services are built on Node.js. Both are written using modern JavaScript and use Jest for unit testing. We use a modern development process with continuous integration continuous deployment feature flags automated testing and vulnerability scanning. We ship in small increments and we ship often. Apps and services are deployed in Azure Cloud. The team is a distributed onshore/offshore team that operates remotely working Eastern Standard Time hours. 6 plus years of demonstrable experience building software systems and solutions with modern JavaScript stack (Node.js React Jest) Experience with designing and building backend front end and API solutions Comprehensive understanding of modern software architecture and patterns. Knowledge of algorithms and data structures Strong analytical and reasoning skills with an ability to visualize processes and outcomes. Strategic thinker with strong analytic and problem solving skills Proficiency in troubleshooting software issues and debugging complex codebase. Experience with performance profiling and optimization Experience with building cloud native solutions in public and hybrid cloud environment Demonstrable experience with modern software development process principles and practices (continuous integration/continuous delivery change management and version control test driven development automated testing peer reviewed code) Deep understanding of agile principles and how they can be flexibly applied Outstanding all round communication skills and ability to work collaboratively Writing tested and documented JavaScript HTML and CSS Make design and technical decisions for ReactJS projects. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis. Writing tested and documented JavaScript HTML and CSS Make design and technical decisions for ReactJS projects. Develop application code and unit test in the ReactJS Rest Web Services and Java technologies for the Application Development Center. Ensuring high performance.

Job Summary We are seeking a highly skilled Sr. Software Engineer with 8 to 11 years of experience to join our dynamic team. The ideal candidate will have expertise in AWS SQL Spring Boot, Java and React JS. This hybrid role offers the flexibility of working both remotely and on-site with no travel required. The successful candidate will contribute to the development of innovative software solutions that drive our company's success and positively impact society. Responsibilities Develop high-quality software solutions using AWS SQL Spring Boot and Java. Collaborate with cross-functional teams to define design and ship new features. Ensure the performance quality and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Maintain code quality organization and automation. Participate in code reviews to ensure adherence to best practices and coding standards. Provide technical guidance and mentorship to junior team members. Contribute to the continuous improvement of the development process. Stay updated with the latest industry trends and technologies. Work closely with product managers to understand requirements and translate them into technical specifications. Implement security and data protection measures. Optimize applications for maximum speed and scalability. Document development processes code changes and other technical information. Qualifications Possess strong experience in AWS SQL Spring Boot and Java. Demonstrate excellent problem-solving and analytical skills. Exhibit proficiency in software development methodologies and best practices. Have a solid understanding of database design and management. Show experience with version control systems like Git. Display strong communication and collaboration skills. Have a bachelors degree in Computer Science or a related field. Experience with Agile/Scrum methodologies is a plus. Knowledge of front-end technologies like HTML CSS and JavaScript is nice to have. Familiarity with containerization technologies like Docker is advantageous. Ability to work independently and as part of a team. Strong attention to detail and commitment to producing high-quality work. Willingness to learn and adapt to new technologies and challenges.

Role & responsibilities Sales Management Includes the following aspects. Sales forecasting, inventory management at depot/branch. Ensuring sales hygiene. Achieve and exceed zonal sales targets. Monitor sales trends, identify gaps and make corrective actions. A. Operation Management Supervise daily operations across multiple locations. Ensure compliance with company policies, procedures, and quality standards. Monitor and optimize operational efficiency in areas such as call handling, coverage, compliance, and communication. Adapt to additional responsibilities as per business requirements; job description may be adjusted at the discretion of superiors. B. Team Leadership & Management Recruit, train, and manage field force in collaboration with superiors and the Head Office. Conduct regular performance evaluations and provide constructive feedback. Motivate and mentor team members to achieve targets, earn incentives, and maintain morale. C. Financial Oversight Prepare and manage budgets for the assigned area. Analyze financial performance, including sales, expenses, and profitability. Implement cost-saving strategies without compromising quality. D. Customer Service Excellence Ensure a consistent high-quality customer experience in all assigned areas. Address customer complaints and resolve issues efficiently. E. Strategic Planning & Goal Setting Develop and implement strategies to meet business goals. Set and track performance metrics, KPIs,and objectives for each location. F. Market & Competitor Analysis Ensure adherence to health and safety regulations and other legal requirements. Prepare and present reports on area performance to senior management. *In addition to the above you may be given additional responsibilities as per business requirement and your JD can be altered at the discretion of your superiors. Preferred candidate profile 5 years of experience in pharmaceutical sales, with at least 2 years in a managerial role. Proven track record in achieving sales targets and team management. Strong leadership, communication and analytical skill.

Job Summary: We are seeking a dynamic and forward-thinking professional to lead the design, development, and implementation of next-generation digital programs that elevate customer experience. This role will be instrumental in aligning business goals with cutting-edge digital platforms, such as chatbots, AR/VR, and AI-based customer interfaces, to drive engagement, satisfaction, and long-term loyalty. Key Responsibilities: Requirement Gathering & Alignment: Collaborate with internal stakeholders to gather, analyze, and align business requirements for customer-facing digital platforms. Platform Design & Implementation: Lead the design, development, and deployment of innovative digital customer interaction platforms including but not limited to Chatbots, Augmented/Virtual Reality experiences, and AI-driven tools. Cross-Functional Collaboration: Partner with IT, UX/UI, marketing, and operations teams to integrate digital solutions seamlessly into existing systems and ensure cohesive user journeys. Customer Interaction Analysis: Monitor and evaluate customer interaction data to identify trends, friction points, and areas for enhancement to optimize platform usability and satisfaction. Performance Monitoring & Optimization: Establish KPIs and regularly assess platform effectiveness. Use data-driven insights to recommend and implement continuous improvements. Innovation & Trend Analysis: Conduct market research to stay ahead of digital customer engagement trends. Proactively identify and propose innovative, future-ready solutions to enrich customer experience. Qualifications: Bachelor’s/Master’s degree in Business, Digital Technologies, Customer Experience, or a related field. 3-5 years of experience in digital transformation, customer experience, or product management roles. Proven experience designing and implementing customer-facing digital solutions (e.g., chatbots, AR/VR, AI interfaces). Strong analytical skills with the ability to interpret customer data and derive actionable insights. Excellent communication and stakeholder management abilities. Knowledge of customer journey mapping, UX principles, and digital platform integration is a plus.

Job Summary We are seeking a Consulting Analyst with 5 to 7 years of experience to join our team. The ideal candidate will have domain experience in Payer and will work in a hybrid model with a day shift. This role does not require travel. The Consulting Analyst will play a crucial role in analyzing data providing insights and supporting our clients in making informed decisions. Responsibilities Analyze and interpret complex data to provide actionable insights for clients. Develop and implement strategies to improve client outcomes and efficiency. Collaborate with cross-functional teams to ensure seamless project execution. Conduct thorough research to stay updated on industry trends and best practices. Prepare detailed reports and presentations for clients highlighting key findings and recommendations. Assist in the development of project plans including timelines milestones and deliverables. Provide ongoing support and guidance to clients addressing any issues or concerns. Utilize domain expertise in Payer to offer specialized insights and solutions. Ensure all deliverables meet high-quality standards and client expectations. Participate in client meetings and workshops to gather requirements and provide updates. Use data visualization tools to present complex information in an easily understandable format. Monitor project progress and make necessary adjustments to ensure timely completion. Contribute to the continuous improvement of internal processes and methodologies. Qualifications Possess a strong analytical mindset with the ability to interpret complex data. Have experience in the Payer domain providing specialized insights and solutions. Demonstrate excellent communication skills both written and verbal. Show proficiency in data visualization tools and techniques. Exhibit strong project management skills including planning and execution. Display the ability to work collaboratively with cross-functional teams. Maintain a high level of attention to detail and accuracy. Have a proven track record of delivering high-quality work within deadlines. Show adaptability to work in a hybrid model with minimal supervision. Demonstrate a commitment to continuous learning and professional development. Possess strong problem-solving skills and the ability to think critically. Exhibit a client-focused approach ensuring high levels of satisfaction. Have experience preparing detailed reports and presentations for clients. Certifications Required Certified Business Analysis Professional (CBAP) Certified Health Data Analyst (CHDA)

HCLTech is Hiring | Accounts & Finance Role | Freshers Welcome! Location : Noida, Sector 126 Work Mode : Work from Office Shifts : 24*7 (Rotational) Cabs: Both Side Working Days : 5 Days a Week | 2 Rotational Week Offs Educational Qualification: B.Com / BA / BBA / M.Com / MBA / (Pass-out years: 2021-2025) Note : Candidates with B.Tech, M.Tech, MCA, BCA, or Law backgrounds are not eligible. Graduation Result awaited & Regular MBA Pursuing candidates will not be considered. Role & Responsibilities: Handle Accounts Payable for a global client Process invoices, travel & employee expense claims Resolve vendor and customer queries Adhere strictly to TAT, Accuracy, and SLA requirements Generate dashboards & weekly SLA reports for internal and client review Perform quality checks on transactions Drive continuous process improvements Ensure compliance and internal control implementation Manage effective communication with client stakeholders Preferred Candidate Profile: Strong accounting knowledge Excellent communication skills Comfortable with night shifts Only Fresher candidates may apply Additional Information: * No cab restrictions for female candidates * Male candidates must reside within 20km (cab zone) Walk-In Interview Details: Timing: 10:30 AM 3:00 PM Address: A-8-9, Maharaja Agrasen Marg, Block A, Noida Sector 60 (Near Sector 59 Metro Station) Contact Person: Aman Chhabra (Mention the recruiter's name on top of your resume) Please Carry: 1 Copy of Resume 1 ID Proof Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you!

Overview Annalect India is seeking a Financial Analyst (Financial planning & Analysis) with strong accounting and analytical skills to help support the business finance teams that continues to deliver strong financial performance. This might be a great fit if you have a strong flair of analytical and accounting skills and would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. Shift Timing: 2 PM-11 PM Location: Hyderabad/Bangalore/Gurgaon Mode: Hybrid (3 days working from office in a week) Skill : Budgeting, Forecasting, Variance analysis, Finacial reporting About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. Responsibilities Client & Agency Service: Financial Complete weekly/monthly spend and revenue summaries. Prepare reports, send emails and maintain emails for record of delivery. Implement new reporting requirements as new product and service offerings are developed Prepare month end support files to be used for closing entries Prepare recurring monthly accruals Prepare ad-hoc reporting as required MediaOcean / D365 / TM1 Systems Obtain superior knowledge of OMG’s database file structure and how each module relates to specific clients Obtain understanding of OMG’s client accounting structures within MediaOcean General Ledger structure in Microsoft Dynamics Prepare data pulls and reporting from TM1 forecasting system Other Assist in the review of client fee reconciliations Assist with preparing monthly GL account reconciliations Respond to special revenue and billing related requests Assist revenue team with forecasting and monthly planning cycles Qualifications This may be the right role for you if you have. Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience in FP&A Operations (mandatory). Having prior experience into R2R processes is (Preferred) Proficient in Advanced Excel and ability to quickly learn any new ERP or BI Tools Having Good Knowledge of US GAAP. Flexibility to take up different assignments and not limit oneself to specific set of activities Ability to work both independently and in a team oriented, collaborative environment Flexible and Result Oriented with Strong Written & Oral Communication Skills Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus