Analyst

*TCS is hiring*

TCS Walk in Drive - 11-October-2025 - Multiple locations - Zscaler

Job Title: Analyst

Required skill: Zscaler entire suite

Work Location: Bangalore, Chennai, Hyderabad

Experience Range: 4-12

Mode of Interview : Walkin

DriveDate : 11-10-2025

In-Person Drive Location details.

1. Hyderabad KP Venue

   - TATA Consultancy Services -  Kohinoor Park, Plot No 1, Hitech City Rd, Cyberabad, Land Mark Residency, Jubilee Gardens, Hyderabad, Telangana 500084

2. Chennai  SNR Venue

   - Tata Consultancy Services Ltd, Sholinganallur Office Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai 600119.

3. Bangalore PSN Venue

   :  No:1, Crescent 3 Prestige Shantiniketan, Sadaramanagala South Taluk, Bengaluru, 3,, Thigalarapalya,, 3, ITPL Main Road, Maruthi Nagar, Krishnarajapuram, Bengaluru, Karnataka 560048

Desired Competencies (Technical/Behavioural Competency)

• Maintain Content Filtering / Proxy configurations 
• Implement, Test and Validate Content Filtering configuration changes. 
• Perform testing of necessary web filtering policies.
• Troubleshoot Content Filtering/ Proxy policy configurations.
• Provide web filtering reports when requested through Service Management 
• Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. 
• Processes request(s) tickets that are assigned to the content filtering support groups in Service Management.
• Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs).
• Work on action tasks for Problem Management process. 
• Implement configuration and system changes following Service Management change management process. 
• Provide and maintain documentation for Web content filtering services.
• Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA 
• ZPA Daily review of Client ZPA dashboard
• Review Dashboard for errors and issues
• Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down)
• Provide checks in dashboard to monitor for discovered servers
• Ensure log are forwarded to Client SIEM
• Monitor for unexpected blocks and errors
• Monitor for connector usage (500mps/connector)
• Review access related tickets from end users
• Assist in implementing micro-segmentation of policy
• Ensure that Connectors update every week, primary then secondary by working closely with Zscaler
• Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler
• Consider restarting any connectors stuck in update process or not updating
• Monitor for individual connectors not updating
• Check release notes of new Zapp versions for impact on ZIA
• Review logs with internal security team
• Deploy Posture Profiles to limit who can access ZPA
• Checking Zapp version and policy assignments
• Checking ruleset for traffic blocks
• Daily review of Client Zapp dashboard for new versions
• Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) with Zscaler
• Assign users to be added to different group policies including the pilot user test group for Zapp
• Consider updating to the latest Zapp version at least bi-annually by working closely with Zscalar to do the upgrade