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0.0 - 3.0 years
0 Lacs
gurugram, haryana, india
On-site
The impact you will make We are looking for a dynamic Healthcare Operations Representative to assist our clients in completing payer enrollments in order to successfully submit and receive electronic EDI transactions. You will be expected to effectively communicate with the appropriate stakeholders throughout the enrollment process cycle. As a Healthcare Operations Representative, you will be responsible for managing customer support queues to ensure items are acknowledged and routed to the appropriate teams quickly and efficiently. You will also be responsible for researching and resolving inquiries from clients related to user access requests, assisting with invoicing inquiries and appropriately responding to general questions of low to moderate complexity. At the direction of management, you may take the lead on projects of various size and scope within your area of responsibility and control. What You Will Do Monitor and manage work queues to ensure inquiries are routed to the appropriate team members with speed and accuracy. Respond timely to queries from clients and insurance companies through email and telephone as appropriate. Troubleshoot and provide analysis, support and guidance on all issues related to payer enrollments, user access requests, invoices and other general questions. Assist portal clients with user account management and permission requests. Work with clients, payers and intermediaries to ensure proper enrollment for electronic healthcare responses and facilitate resolution of payer enrollment denials. Maintain and document enrollment processes and procedures, including payer/intermediary application processing timelines and requirements. Proactively identify potential enrollment issues based on provider type or payer type. Develop and maintain both internal and client-facing documentation. Communicate issues to management regarding payer, system or escalated account issues. Assist Operations Support Analysts in resolving various routine requests from clients. Participate and attend meetings and in-house trainings to develop and expand job knowledge. Client requested meetings Phone support Perform all other related duties as assigned. What You Will Bring Graduation Degree or equivalent 0-3 years of related work experience in the healthcare industry or customer service industry preferred. Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations Strong written / verbal communication, interpersonal, and relationship skills Ability to work in a team environment that requires quick turnaround and quality output Knowledge of HIPAA, EDI and Healthcare X12 transactions is a plus. Must be proficient with personal computers and related software applications such as Microsoft Office Suite Ability to adapt quickly to new technologies, processes and changing priorities Understanding of and experience in supporting continuous integration/continuous deployment Collaboration skills to gather input and then experiment with available solutions to validate assumptions and feasibility. A team-oriented mind set An enthusiastic, can-do attitude, problem solving skills and a relentless improvement mindset. Excellent organizational and time management skills Travel required: None. What We Would Like To See Excellent verbal and written communication skills, with the ability to present information within a public setting. Experience in the healthcare industry. Customer service experience preferred. Salesforce.com experience is a plus. Knowledge of claims rejections/denials experience a plus About FinThrive FinThrive is advancing the healthcare economy. For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive Award-winning Culture of Customer-centricity and Reliability At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture Our Perks And Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. Professional development opportunities Term life, Accidental & Medical Insurance Meal and Transport arrangements FinThrive’s Core Values and Expectations Demonstrate integrity and ethics in day-to-day tasks and decision-making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities Support FinThrive’s Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. © 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks, and logos are owned by FinThrive or related entities. RV092724TJO
Posted 1 week ago
1.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Description JOB DESCRIPTION About US UnitedLex India Private Limited (Erstwhile iRunway) is a data and professional services company delivering outcomes that create value for high-performing law firms and corporate legal departments in the areas of litigation and investigations, intellectual property, contracts, compliance, and legal operations. Job Title : Ediscovery Analyst Employment Type: Full-time About The Role We are seeking a proactive and technically skilled Ediscovery analyst with approximately one year of experience in the Ediscovery domain. The ideal candidate should have working knowledge of industry-standard Ediscovery platforms such as Nuix, Relativity, CloudNine Law, and Reveal. This role involves processing large volumes of electronically stored information (ESI), ensuring data integrity, and preparing it for legal review. Key Responsibilities Process and analyze large volumes of ESI using Nuix, CloudNine Law, and Reveal. Perform tasks such as deNISTing, deduplication, metadata extraction, text and native extraction, and indexing. Ensure accurate ingestion and export of data into and out of review platforms like Relativity. Execute keyword searches and filtering to reduce data volumes based on client requirements. Identify and troubleshoot issues during data processing, including corrupt files, exceptions, and unsupported formats. Track processing status and maintain accurate logs, processing reports, etc. Coordinate with the PM team to interpret processing requirements and deliver timely outputs. Ensure compliance with security, confidentiality, and privacy standards throughout the processing lifecycle. Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering (B.Tech) or MCA. Around 1 year of relevant experience in the Ediscovery processing function. Proficiency with Ediscovery tools like: Nuix Workstation. Cloud 9 Law Relativity Reveal Understanding of ESI formats and metadata handling (PST, EML, MSG, PDFs, Office documents, etc.). Ability to handle processing workflows, troubleshoot errors, and validate data accuracy. Preferred Skills Familiarity with EDRM workflow and document lifecycle in legal discovery. Experience working with cloud-based Ediscovery platforms. Strong organizational and time-management skills, especially for high-volume processing. Soft Skills Good communication skills to liaise with the technical and PM team. Strong problem-solving and analytical thinking. High attention to detail and focus on data quality. Ability to work under tight deadlines in a team-oriented environment. Please refer to our Privacy Policy at UnitedLex for information, https://unitedlex.com/privacy-policy
Posted 1 week ago
0 years
0 Lacs
bengaluru, karnataka, india
On-site
Reference 24000QS8 Responsibilities The role will be primarily focused on contributing to the below theme: Streaming and Managing KYC onboarding, KYC reviews & Legal onboarding processes for MARK Sales Efficiency Topics can be (not exhaustive): KYC reviews, onboarding, offboarding, detection of client opportunities, competitive intelligence, data extraction, performance of sales teams/clients. The role would involve data crunching and presentation of the results. Identifying non-revenue generating clients for offboarding Assisting senior Business Managers on regulatory topics, such as IM Monitoring, inspections, audits, etc. Building & maintaining dashboards for Sales Management around KYC onboarding and reviews Helping & guiding Sales on reverse KYC enquiries or Due Diligence Questionnaire received from clients Preparing and updating presentations for Sales management Conducting ad-hoc requests, analysis and studies to help support the business Collaborating with support functions on shared topics. Follow up on initiatives (Objectives and Key results) Required Profile required The role will be primarily focused on contributing to the below theme: Streaming and Managing KYC onboarding, KYC reviews & Legal onboarding processes for MARK Sales Efficiency Topics can be (not exhaustive): KYC reviews, onboarding, offboarding, detection of client opportunities, competitive intelligence, data extraction, performance of sales teams/clients. The role would involve data crunching and presentation of the results. Identifying non-revenue generating clients for offboarding Assisting senior Business Managers on regulatory topics, such as IM Monitoring, inspections, audits, etc. Building & maintaining dashboards for Sales Management around KYC onboarding and reviews Helping & guiding Sales on reverse KYC enquiries or Due Diligence Questionnaire received from clients Preparing and updating presentations for Sales management Conducting ad-hoc requests, analysis and studies to help support the business Collaborating with support functions on shared topics. Follow up on initiatives (Objectives and Key results) Why join us We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status Business insight At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection. Diversity and Inclusion We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
Posted 1 week ago
3.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Key Responsibilities Plan, coordinate, and perform PCI DSS assessments. Work with stakeholders across departments to gather evidence and validate compliance. Identify areas of non-compliance and develop recommendations for remediation. Prepare formal audit reports Liaise with Qualified Security Assessors (QSAs) and support formal PCI DSS validation efforts. Maintain documentation of security policies, procedures, and controls as they relate to PCI DSS. Required Qualifications Bachelor’s degree in Information Security, Computer Science, Information Systems, or related field. Minimum of 1–3 years of experience in IT auditing, security assessment. Basic knowledge of PCI DSS v4.0 Familiarity with information security frameworks (e.g., NIST, ISO 27001). Basic Understanding of network security, encryption, access control, and vulnerability management. Excellent verbal and written communication skills.
Posted 1 week ago
3.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Key Responsibilities Plan, coordinate, and perform PCI DSS assessments. Work with stakeholders across departments to gather evidence and validate compliance. Identify areas of non-compliance and develop recommendations for remediation. Prepare formal audit reports Liaise with Qualified Security Assessors (QSAs) and support formal PCI DSS validation efforts. Maintain documentation of security policies, procedures, and controls as they relate to PCI DSS. Required Qualifications Bachelor’s degree in Information Security, Computer Science, Information Systems, or related field. Minimum of 1–3 years of experience in IT auditing, security assessment. Basic knowledge of PCI DSS v4.0 Familiarity with information security frameworks (e.g., NIST, ISO 27001). Basic Understanding of network security, encryption, access control, and vulnerability management. Excellent verbal and written communication skills.
Posted 1 week ago
1.0 years
7 - 9 Lacs
hyderābād
On-site
GROWING WHAT MATTERS STARTS WITH YOU As the world’s only major agriscience company completely dedicated to agriculture, we’re building a culture that stays curious, thinks differently, acts boldly, and takes a stand on what’s right for our customers, our co-workers, our partners and our planet. We know we’ve got big challenges to solve - we hope you'll be part of the solution. Working at Corteva connects you with more than 20,000 colleagues united by a shared vision to grow what matters. We offer career opportunities across more than 140 world-class R&D facilities and in more than 130 countries. We’re hiring for Analyst to join our Finance team! Learn how you can be our voice in the conversation about the future of agriculture. You Will Be Part of Growing Team. Finance is a Global team tasked with supporting Finance processing requests across various regions. Our team is comprised of members supporting and providing support to the Finance Team and business across from various regions. The role will be performed within the frame of Corteva’ s Brand values: Job responsibilities Looking for a Chartered Accountant with at least 1+ year of experience in financial reporting, audits, and entity closing. The role involves preparation and review of financial statements, coordination with auditors and controllers, and supporting reconciliations and process improvements. Prepare and review financial statements ensuring compliance with accounting standards. Coordinate with auditors, country controllers, and finance teams for timely FS sign-off. Support monthly/quarterly/annual closing and reporting cycles. Review Blackline and other reconciliations, ensuring timely resolution of open items. Participate in process improvement initiatives and system workshops Location: Corteva Global Service Center, Hyderabad, India To Grow What Matters, You Will Need: Chartered Accountant (CA) with minimum 1+ years post-qualification experience. Strong knowledge of accounting and auditing standards. Exposure to ERP systems and reconciliation tools preferred. Technical Skills: Advanced Excel proficiency. Analytical and problem-solving approach. Strong communication and coordination skills. Ability to work under tight deadlines with attention to detail. Who Are We Looking For? Curious, bold thinkers who want to grow their careers and be part of a winning team. Market shaping individuals who want to transform the agriculture industry to meet the world’s growing need for food. Collaborators who thrive in a diverse, inclusive work environment Innovators who bring initiative and fresh ideas that drive our business into the future and make us an industry leader. GROWING WHAT MATTERS STARTS WITH YOU… WHAT CAN WE OFFER TO HELP YOU GROW? Opportunity to be part of a global industry leader working to discover solutions to the most pressing agricultural challenges of our time. Challenging work assignments that grow your skills, capabilities and experiences. Diverse, inclusive work environment where employees bring their whole selves to work and feel heard, valued and empowered. Dedicated and customized resource to help grow your professional skills, industry expertise and personal perspectives. Opportunity to strengthen your professional network through valuable relationships. Support for the health and well-being of every employee by offering world-class benefits, meaningful work and competitive salary. Performance driven culture with a strong focus on speed, accountability and agility.
Posted 1 week ago
0 years
0 Lacs
chandigarh, india
On-site
Job Description As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
Posted 1 week ago
0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 1 week ago
0 years
0 Lacs
pune, maharashtra, india
On-site
Job Description Inbound / CHAT Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 1 week ago
0 years
0 Lacs
pune, maharashtra, india
On-site
Job Description Inbound / CHAT Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 1 week ago
0 years
0 Lacs
pune, maharashtra, india
On-site
About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
tiruchirappalli, tamil nadu
On-site
Job Description: This full-time on-site role in Tiruchirappalli is for an Analyst who will be responsible for analyzing data, conducting research, creating reports, and providing insights to support business decisions. You will collaborate with team members to develop and optimize operational processes, ensure data integrity, and contribute to strategic planning. The role requires proficiency in data tools such as Excel, SQL, and data visualization tools. Strong problem-solving, critical thinking, communication, and organizational skills are essential. Experience in healthcare or technology industry is advantageous. A Bachelor's degree in Business, Economics, Statistics, or related field is preferred.,
Posted 1 week ago
0 years
0 Lacs
pune, maharashtra, india
On-site
Embark on a transformative journey as an Analyst at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key Critical Skills Required For This Role Include Oversee day-to-day accounting of investment portfolios, including debt, equity, mutual funds, and alternative investments. Ensure accurate and timely recording of all investment transactions as per relevant Indian accounting standards and regulatory frameworks (e.g., IRDAI, SEBI, RBI). Monitor compliance with investment limits and guidelines. Manage the end-to-end process of tax computation, filing, and compliance for investment-related activities. Stay updated with changes in Indian tax laws and their impact on the business. Lead and coordinate statutory, internal, and tax audits related to investments. Prepare and review audit schedules, support documentation, and responses to audit queries. Ensure adherence to financial controls, internal policies, and statutory requirements. Lead, mentor, and manage a team of finance professionals. Foster a culture of accountability, transparency, and continuous improvement. Minimum Qualification – bachelor’s degree. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 1 week ago
1.0 - 2.0 years
0 Lacs
gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Key Responsibilities: Develop a good understanding of real estate private equity funds’ operations, quarterly reporting deliverables, financial systems/applications and the reporting source data. Prepare and review customized Investor reporting templates for all Real Estate funds, ensuring accuracy and quality Prepare Quarterly Investor Reports and Performance Summaries. Provide Audit confirmation to auditors and handling auditor inquiries Perform Management Fee calculations/ Investor memo. Create and review Salesforce tickets for tracking investor requests. Perform IRR and Time Weighted Return and Leverage Ratio calculation for Real Estate funds. Handling LP Mailbox and investor queries on daily basis Onboarding Investors to a fund or Investment platform and manage/update salesforce for onboarding Handing ad-hoc requests. Desired Candidate Profile: MBA/Postgraduate with good knowledge in Finance and Reporting. Candidates must have 1-2 years of relevant experience in financial reporting, performance reporting. Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) The ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines The profile involves effective communication across Clients’ facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly A desire to work in an international team environment, often under pressure and with multiple stakeholders Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
lucknow, uttar pradesh
On-site
InMobi is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content, and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere. InMobi Advertising is an end-to-end advertising platform that helps advertisers drive real connections with consumers. We drive customer growth by helping businesses understand, engage, and acquire consumers effectively through data-driven media solutions. Glance is a consumer technology company that operates disruptive digital platforms, including Glance, Roposo, and Nostra. Glance's smart lock screen and TV experience inspire consumers to make the most of every moment by surfing relevant content without the need for searching and downloading apps. Born in India, InMobi maintains a large presence in Bangalore and San Mateo, CA, and has operations in various cities globally. InMobi Group's mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data, and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized as one of the most innovative companies. InMobi offers an opportunity to have an immediate impact on the company and products. The work you shall do will be mission-critical for InMobi and optimizing tech operations. At InMobi, you can enjoy daily meals, gym, yoga classes, training, and fun activities like drink cart Thursdays and Funky Fridays. In partnership with Microsoft, InMobi will be responsible for complete management across Bing. We are looking for an Account Specialist with search advertising experience, attention to detail, customer obsession, and a passion for learning. The individual will support Sales and Account management leads to manage clients, revenue targets, feature adoption, and client-driven goals. The Account Coordinator will build trusted-advisor status with their account team and clients through customer management, report creation, opportunity management, and tactical execution of search optimizations. Key Requirements: - 1-3 years of experience in search engine marketing - Working knowledge of Internet advertising, Excel, SQL, data analysis - Critical thinking, organization, and decision-making skills - Problem-solving and multitasking abilities - Excellent written and verbal communication skills - Flexibility and adaptability to changing business needs - Positive attitude, strong work ethic, and self-motivation - Fluency in English - Location: Bangalore Preferred: - Bing Ads Certification Join us at InMobi to be part of a passionate, driven, creative, and fun-loving team that values ownership, results, and innovation. Let's dream big and chase our passions together.,
Posted 1 week ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
Join Barclays as an Analyst, where you will spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to our digital offerings, ensuring unparalleled customer experiences. To be successful in this role, you should have experience with: Post graduate qualification in a numerate/information discipline desirable. Any graduation degree with a strong academic record. Experience in Financial Reporting, Regulatory reporting and Control, Planning and/or Analytics. Data and/or analytics experience a distinct advantage. Experience around designing MI dashboards, analytics and insights. Knowledge in Business Intellgence platforms like SAP, Tableau, Alteryx, Python, data management, transformation. Project management /scrum master capabilities to drive prioritization. Experience around designing MI dashboards and insights. To provide financial expertise and support to specific business units or departments within the organisation, and act as a liaison between the finance function and various business units, helping to bridge the gap between financial data and business decisions. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The above role is for Chennai. Purpose of the role To develop and implement the bank's financial plans and stress testing methodologies by assessing the bank's resilience under various economic scenarios. Accountabilities Development and implementation of stress testing methodologies and analysis of the results to identify potential vulnerabilities, assess capital adequacy, and inform risk mitigation strategies. Management of the bank's financial risks, including development and implementation of risk management strategies and communication of financial risks to relevant stakeholders. Analysis of the bank's capital position and assessment of its ability to meet regulatory capital requirements, development of capital management strategies to optimise capital utilisation and evaluation of the impact of capital allocation decisions on the bank's risk profile and financial performance. Orchestration of process cycles for the Planning and Stress Testing FTC and project managing delivery of the Planning Process and stress tests). Documentation of requirements prescribed by the Regulator, Process/Data Owner Tracking and reporting cycle progress via P&ST Steer Co, POC, Working Groups and the workflow tool. . Management of data, dataflows and data quality from contributors - input through to report submission. . Management of BAU systems to enable a quick outcome and iterative generation of Capital or Funding plans and separately drive process reengineering initiatives. . Ownership of the control's environment, standards, conformance, partnering with BIA to ensure the FTC meets its controls and governance objectives. . Provision of ongoing governance support including but not limited to Regulatory liaison, Group & BBUK Board engagement, Group Attestation & KPMG engagement. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 1 week ago
0 years
0 Lacs
pune, maharashtra, india
On-site
Join us as an Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to our digital offerings, ensuring unparalleled customer experiences. To be successful as an Analyst you should have experience with: Experience in Financial Reporting, Regulatory reporting and control planning or Analytics. Barclays data and/or analytics experience a distinct advantage. Experience around designing MI dashboards, analytics and insights. Knowledge in Business Intelligence platforms like SAP, Tableau, Alteryx, Python, data management, transformation. Project management /scrum master capabilities to drive prioritization. Experience around designing MI dashboards and insights. Desirable Skill Sets Good To Have Qualified Accountant are preferred. Planning, Forecasting, budgeting & analytical skills,Communication and presentation skill.. Financial acumen i.e. Understanding of Accounting standards. Understanding of financial planning processes. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The above role is for Pune. Purpose of the role To develop and implement the bank's financial plans and stress testing methodologies by assessing the bank's resilience under various economic scenarios. Accountabilities Development and implementation of stress testing methodologies and analysis of the results to identify potential vulnerabilities, assess capital adequacy, and inform risk mitigation strategies. Management of the bank's financial risks, including development and implementation of risk management strategies and communication of financial risks to relevant stakeholders. Analysis of the bank's capital position and assessment of its ability to meet regulatory capital requirements, development of capital management strategies to optimise capital utilisation and evaluation of the impact of capital allocation decisions on the bank's risk profile and financial performance. Orchestration of process cycles for the Planning and Stress Testing FTC and project managing delivery of the Planning Process and stress tests). Documentation of requirements prescribed by the Regulator, Process/Data Owner Tracking and reporting cycle progress via P&ST Steer Co, POC, Working Groups and the workflow tool. . Management of data, dataflows and data quality from contributors - input through to report submission. . Management of BAU systems to enable a quick outcome and iterative generation of Capital or Funding plans and separately drive process reengineering initiatives. . Ownership of the control's environment, standards, conformance, partnering with BIA to ensure the FTC meets its controls and governance objectives. . Provision of ongoing governance support including but not limited to Regulatory liaison, Group & BBUK Board engagement, Group Attestation & KPMG engagement. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
tirupati, andhra pradesh
On-site
As an Analyst at Annamacharya Institute of Technology & Sciences (Autonomous) in Tirupathi, you will be responsible for conducting data analysis, generating reports, and providing insights to support decision-making processes. Your role will involve utilizing skills in Data Analysis, Report Generation, and Decision Support, along with proficiency in Statistical Analysis, Data Visualization, Excel, SQL, and other data analysis tools. To excel in this position, you will need to demonstrate strong problem-solving and critical thinking abilities, as well as excellent communication and presentation skills. A Bachelor's degree in Data Science, Statistics, Computer Science, or a related field is required. Additionally, experience in educational institutions or research settings would be considered a plus. Join our team at Annamacharya Institute of Technology & Sciences and contribute to meaningful data-driven decision-making processes in an academic environment.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
bihar
On-site
The ideal candidate will conduct quantitative and qualitative analysis across various projects to optimize company growth and business. You will manipulate datasets, create financial models, and summarize findings in a succinct manner for client's usage. Responsibilities include compiling data into actionable reports, preparing pitch and presentation materials, working collaboratively with team members, and thinking strategically about improving company operations. Qualifications for this role include a Bachelor's degree in Business or Economics or related discipline, 1 - 3 years of experience working with data in a related field, excellent leadership and communication skills, and fluency in the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).,
Posted 1 week ago
0 years
0 Lacs
chandigarh, india
On-site
About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
gurugram, haryana, india
On-site
The impact you will make We are looking for a dynamic Healthcare Operations Representative to assist our clients in completing payer enrollments in order to successfully submit and receive electronic EDI transactions. You will be expected to effectively communicate with the appropriate stakeholders throughout the enrollment process cycle. As a Healthcare Operations Representative, you will be responsible for managing customer support queues to ensure items are acknowledged and routed to the appropriate teams quickly and efficiently. You will also be responsible for researching and resolving inquiries from clients related to user access requests, assisting with invoicing inquiries and appropriately responding to general questions of low to moderate complexity. At the direction of management, you may take the lead on projects of various size and scope within your area of responsibility and control. What You Will Do Monitor and manage work queues to ensure inquiries are routed to the appropriate team members with speed and accuracy. Respond timely to queries from clients and insurance companies through email and telephone as appropriate. Troubleshoot and provide analysis, support and guidance on all issues related to payer enrollments, user access requests, invoices and other general questions. Assist portal clients with user account management and permission requests. Work with clients, payers and intermediaries to ensure proper enrollment for electronic healthcare responses and facilitate resolution of payer enrollment denials. Maintain and document enrollment processes and procedures, including payer/intermediary application processing timelines and requirements. Proactively identify potential enrollment issues based on provider type or payer type. Develop and maintain both internal and client-facing documentation. Communicate issues to management regarding payer, system or escalated account issues. Assist Operations Support Analysts in resolving various routine requests from clients. Participate and attend meetings and in-house trainings to develop and expand job knowledge. Client requested meetings Phone support Perform all other related duties as assigned. What You Will Bring Graduation Degree or equivalent 0-3 years of related work experience in the healthcare industry or customer service industry preferred. Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations Strong written / verbal communication, interpersonal, and relationship skills Ability to work in a team environment that requires quick turnaround and quality output Knowledge of HIPAA, EDI and Healthcare X12 transactions is a plus. Must be proficient with personal computers and related software applications such as Microsoft Office Suite Ability to adapt quickly to new technologies, processes and changing priorities Understanding of and experience in supporting continuous integration/continuous deployment Collaboration skills to gather input and then experiment with available solutions to validate assumptions and feasibility. A team-oriented mind set An enthusiastic, can-do attitude, problem solving skills and a relentless improvement mindset. Excellent organizational and time management skills Travel required: None. What We Would Like To See Excellent verbal and written communication skills, with the ability to present information within a public setting. Experience in the healthcare industry. Customer service experience preferred. Salesforce.com experience is a plus. Knowledge of claims rejections/denials experience a plus About FinThrive FinThrive is advancing the healthcare economy. For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive Award-winning Culture of Customer-centricity and Reliability At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture Our Perks And Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. Professional development opportunities Term life, Accidental & Medical Insurance Meal and Transport arrangements FinThrive’s Core Values and Expectations Demonstrate integrity and ethics in day-to-day tasks and decision-making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities Support FinThrive’s Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. © 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks, and logos are owned by FinThrive or related entities. RV092724TJO
Posted 1 week ago
3.0 years
0 Lacs
pune, maharashtra, india
On-site
What You'll Do Avalara is looking for an Analyst who has the understanding of the transactions on the Sales and Use form, and file tax returns for US states. Must be a supporting member of the Professional Services team, ensuring client returns are filed. You will report to the Team Lead. What Your Responsibilities Will Be You will prepare the custom Tax Summary Report and share with our client and state tax authority. You have understanding on state laws and regulations for forms and Tax rules. You will participate in all process meeting and discussions; to have an opinion where needed. You will update the manager with the ongoing status. Collaborate with other team members to develop procedures to capture workflow processes for identified responsibilities. Excel expertise would be required and should have use of Macros. You will reconcile complex transaction data of clients to prepare historical returns. What You’ll Need To Be Successful You have 3+ years' of experience in Tax returns and fillings. Have Sales and Use tax experience in filing. Team player ready to work in 24/7 environment following business requirement. Good to have - experience in sales and use tax domain. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
Posted 1 week ago
0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Description Analyst – Inbound Chat – Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 1 week ago
0.0 - 2.0 years
0 Lacs
mumbai metropolitan region
On-site
A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Overview Functions like Dealing Service, Registrations, Settlements and Reconciliations. The incumbent needs to understand the laws of the region supported and perform day to day work in accordance to procedure set for an activity. The role needs to work in rotational shift and there would be shifts starting at 2:00 AM. Key responsibilities will therefore include: Accurately process, record, review and complete various administrative operations in a timely manner including but not limited, Placing Dealing, Open Accounts of Clients, Update / Amend Client’s personal information, Performing Settlement and Reconciliation for the activity on the account. Key Accountabilities and main responsibilities Strategic Focus To ensure SLA for BAU activities are strictly adhered, maintain good working relationships with colleagues, collaborate with others to achieve the team’s goals. Operational Management Accurately process, record, review and complete various administrative operations in a timely manner including but not limited, Placing Dealing, Open Accounts of Clients, Update / Amend Client’s personal information and Reconciliation for the activity on the account. Ensure all internal and external service levels and regulatory deadlines are met within the Asset Operations team Ensure all funds specific procedures are followed in order to result in accurate trade processing. On an ongoing basis, ensure all procedures are maintained and that they reflect updates brought about from internal policy or regulation changes Respond to enquiries promptly, proactively handling issues, and striving for the highest levels of customer service Accurately process, record, review, and complete various administrative operations in a timely manner including but not limited, updating data correctly in the system, Fund Accounting related activities, Pricing related activities, etc. Learn, Maintain, and update relevant systems and data bases, participating in pre and post system testing for enhancements as required Understanding compliance and adhere to all legislative, procedural, industry, financial and client specific procedures, where relevant, to minimise risk and escalate non-adherence as per the escalation matrix. Understand the risk factors of activity performed in the function and raise any possible undocumented risk in the function. Post which takes part of discussion with internal and external stakeholders to form controls to mitigate the risk, if required. Drive, Suggest and Identify process improvements that positively impact efficiencies, quality standards and customer experience across the business Participate as a positive member of the team and maintain good working relationships with colleagues, including cooperating with others to achieve the team’s goals, providing support, and assisting other teams across the business as required Complete mandatory training by the required due date and participate in training relating to changes in procedures, company policy, values, cross skilling and updates to tools and systems used by the business Provide superior service, ensuring service and quality standards are met and to minimise re-work Complete in-depth investigations as appropriate and as instructed Work collaboratively across the firm to achieve the Goals of the team / company People Leadership Work collaboratively across the firm to achieve the Goals of the team / company Governance & Risk To assist with query handling, quality error analysis, identify root cause and help with solutions to close the gaps. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Knowledge of Fund Administration and the regulatory environment The individual should have a sound understanding of experience in Fund industry, preferably in Transfer Agency operations and knowledge of the financial markets. Excellent working knowledge of Microsoft applications (e.g., Word, Excel, Outlook, PowerPoint) Excellent verbal and written communication The ability to work to strict deadlines whilst maintaining a high level of accuracy Proven ability to operate independently and take the initiative A Bachelors or master’s degree in Business or Finance or Banking related discipline from a reputed College/University. Basic understanding of relevant industry knowledge and commercial impacts Willingness to work in APAC Shift and there would be shifts starting at 02:00 AM IST. Desirable Previous experience of working in an Fund Industry. 0-2 years’ experience in Fund industry. Customer focused with the ability to collaborate with others to achieve desired outcomes Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously Demonstrates good teamwork ethic, showing willingness to assist peers and take on additional tasks Actively seeks out self-improvement, professional development opportunities and feedback Ability to work to tight deadlines and follow process Takes ownership of role, responsibilities, and impact on the wider team
Posted 1 week ago
3.0 years
0 Lacs
pune, maharashtra, india
On-site
What You'll Do Avalara is looking for an Analyst who has the understanding of the transactions on the Sales and Use form, and file tax returns for US states. Must be a supporting member of the Professional Services team, ensuring client returns are filed. You will report to the Team Lead. What Your Responsibilities Will Be You will prepare the custom Tax Summary Report and share with our client and state tax authority. You have understanding on state laws and regulations for forms and Tax rules. You will participate in all process meeting and discussions; to have an opinion where needed. You will update the manager with the ongoing status. Collaborate with other team members to develop procedures to capture workflow processes for identified responsibilities. Excel expertise would be required and should have use of Macros. You will reconcile complex transaction data of clients to prepare historical returns. What You’ll Need To Be Successful You have 3+ years' of experience in Tax returns and fillings. Have Sales and Use tax experience in filing. Team player ready to work in 24/7 environment following business requirement. Good to have - experience in sales and use tax domain. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
Posted 1 week ago
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