743 Analyst Jobs - Page 30

Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Title – Apprentice Analyst Location – Mumbai Notice Period – Immediate Joiner Experience – Fresher Roles And Responsibilities Ability to understand complex business processes quickly Good verbal and written communication Keen mind and aptitude Can-do attitude Perform automation of tasks and manually handle exceptions if automation doesn’t work Must Have Bachelor’s Degree (Bcom/BAF/BBI/BMS) MS Office Skills Good exposure on Excel and Advance Excel Very Good written and verbal communication skills Logical bent of mind Show more Show less

Job Description We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities Make outbound calls to customers to address reported technical issues.Listen actively to customers' concerns and accurately diagnose the root cause of the problem.Provide clear and concise instructions to customers on troubleshooting steps.Guide customers through troubleshooting processes, ensuring they understand each step.Utilize various tools and resources to identify and resolve technical issues efficiently.Document all interactions and resolutions accurately in the customer database.Escalate unresolved issues to appropriate internal/external teams for further investigation.Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome.Adhere to company policies and procedures at all times. Requirements Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to remain calm and patient when dealing with frustrated customers.Technical aptitude and ability to quickly learn and understand new technologies.Previous experience in a technical support or customer service role is preferred.Familiarity with CRM software and call center technology is a plus.High school diploma or equivalent; additional technical certifications are a bonus. Education: Bachelor's degree in any field is preferred.

We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities Make outbound calls to customers to address reported technical issues.Listen actively to customers' concerns and accurately diagnose the root cause of the problem.Provide clear and concise instructions to customers on troubleshooting steps.Guide customers through troubleshooting processes, ensuring they understand each step.Utilize various tools and resources to identify and resolve technical issues efficiently.Document all interactions and resolutions accurately in the customer database.Escalate unresolved issues to appropriate internal/external teams for further investigation.Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome.Adhere to company policies and procedures at all times. Requirements Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to remain calm and patient when dealing with frustrated customers.Technical aptitude and ability to quickly learn and understand new technologies.Previous experience in a technical support or customer service role is preferred.Familiarity with CRM software and call center technology is a plus.High school diploma or equivalent; additional technical certifications are a bonus. Education: Bachelor's degree in any field is preferred.

Job description: Job Description Role PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ DoSupport process by managing transactions as per required quality standardsFielding all incoming help requests from clients via telephone and/or emails in a courteous mannerDocument all pertinent end user identification information, including name, department, contact information and nature of problem or issueUpdate own availability in the RAVE system to ensure productivity of the processRecord, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutionsFollow standard processes and procedures to resolve all client queriesResolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clientsIdentify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problemsMaintain and update self-help documents for customers to speed up resolution timeIdentify red flags and escalate serious client issues to Team leader in cases of untimely resolutionEnsure all product information and disclosures are given to clients before and after the call/email requestsAvoids legal challenges by complying with service agreements͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queriesProvide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutionsAssist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional mannerMaintain logs and records of all customer queries as per the standard procedures and guidelinesAccurately process and record all incoming call and email using the designated tracking softwareOffer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ businessOrganize ideas and effectively communicate oral messages appropriate to listeners and situationsFollow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/clientUndertake product trainings to stay current with product features, changes and updatesEnroll in product specific and any other trainings per client requirements/recommendationsPartner with team leaders to brainstorm and identify training themes and learning issues to better serve the clientUpdate job knowledge by participating in self learning opportunities and maintaining personal networks͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients.Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium).Handling operations of Syndicated Loans and Corporate action setup and operations.Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations).Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM).0 to 2 years of experience in investment banking operations involving projects, people, process, and client management.Basic knowledge of finance, trade lifecycle, investment banking, and derivatives.Strong logical and quantitative abilities to derive insights from data.Excellent time management skills and ability to resolve issues promptly.Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients.Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium).Handling operations of Syndicated Loans and Corporate action setup and operations.Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations).Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM).0 to 2 years of experience in investment banking operations involving projects, people, process, and client management.Basic knowledge of finance, trade lifecycle, investment banking, and derivatives.Strong logical and quantitative abilities to derive insights from data.Excellent time management skills and ability to resolve issues promptly.Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

The purpose of this role is to provide support for the collection, analysis, and dissemination of insights to our clients Job Description: Key responsibilities: Integrates disparate datasets, conducts data preparation for analyses Applies data science methods to provide insights and recommendations to clients Delivers analytic outcomes based on project timelines and key milestones Maintains knowledge of new trends in the data science industry Develops and manages code used for analytics purposes Communicates findings and insights Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent

The purpose of this role is to provide support for the collection, analysis, and dissemination of insights to our clients Job Description: Key responsibilities: Integrates disparate datasets, conducts data preparation for analyses Applies data science methods to provide insights and recommendations to clients Delivers analytic outcomes based on project timelines and key milestones Maintains knowledge of new trends in the data science industry Develops and manages code used for analytics purposes Communicates findings and insights Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent

Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients.Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium).Handling operations of Syndicated Loans and Corporate action setup and operations.Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations).Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM).0 to 2 years of experience in investment banking operations involving projects, people, process, and client management.Basic knowledge of finance, trade lifecycle, investment banking, and derivatives.Strong logical and quantitative abilities to derive insights from data.Excellent time management skills and ability to resolve issues promptly.Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Job Description AI/ML Advantage: Knowledge and Experience of designing, developing and implementing AI/ML products and experience with AI tools like GitHub Copilot, JetBrains AI Assistant, Cursor AI, or any other open-source tools like continue.dev etc. Prompt Engineering: Have extensive experience with prompt engineering and be able to effectively use language models to generate content or automate tasks, while working with new age technologies, frameworks etc. like React, Angular, Spring boot, FRF etc.Technical Proficiency: Experience in software development tools and a track record of modernizing technology, including cloud migrations and Enterprise Technology Refresh (ETR) initiatives for tools like SonarQube, uBuild, Jenkins, GitHub Actions etc.CI/CD Expertise: Demonstrates a strong ability to improve continuous integration through automation of the delivery pipeline.Automation and Scripting: Utilize scripting languages to automate large-scale data migration tasks.Code Analysis: Use SonarQube (or similar source code analyzers) to ensure code quality and identify potential vulnerabilities.Software Development: Java knowledge or experience to software development tasks. Utilize Spring/Spring boot knowledge to develop and maintain applications.Application Development: Utilize Java/J2EE, Python, or other technology development experience using RSA/RAD/Eclipse or similar tools.Cloud and Container Technologies: Work with Container as a Service (CaaS), Pivotal Cloud Foundry (PCF), Linux, WebSphere Application Server (WAS), and VM environments.Agile Mindset: Embodies an agile personality and a software craftsmanship mindset, contributing to the success of agile projects by actively participating in daily stand-up meetings, backlog grooming, prioritization efforts, and iteration planning sessions.Collaboration and Prioritization: Works effectively with Product Development Organization (PDO) teams to prioritize, plan, and deliver software that meets business needs.Service Delivery and Compliance: Delivers services within agreed-upon service levels, adheres to processes as per IT Security Policy, and provides comprehensive audit support.Cross-Functional Coordination: Coordinates seamlessly with various teams in IT, Enterprise Connectivity, and Product Development to ensure objectives are met efficiently.Process Improvement: Proactively identifies opportunities to improve processes and enhance the efficiency of data handling.Customer Focus: Works closely with Product team customers to understand their needs and translate requests into actionable backlog items and user stories. Responsibilities AI Adoption and Ethical Use: Embrace the exploration and application of AI technologies while adhering to ethical guidelines and ensuring responsible implementation.CI/CD Pipeline Development and Management: Design, build, and maintain efficient CI/CD pipelines using source code management tools (e.g., GitHub) and build/deployment tools (e.g., Jenkins, IBM uBuild, GH Actions) with hands-on experience to ensure effective code management and deployment.API Interaction and Data Gathering: Understand API collections and demonstrate proficiency in reading and writing JSON responses from various applications to gather metrics.Collaboration and Communication: Demonstrate strong collaborative and communication skills to effectively work with others, navigate complex decision-making processes, and adapt to working across different time zones with sensitivity to cultural and geographical differences.Technology Research and Implementation: Research and evaluate new technologies, influencing and implementing enterprise technology shifts and trends to improve Ford's application delivery processes.Troubleshooting and Support: Leverage strong technical expertise in an application development language to support product teams by troubleshooting build, scan analysis, testing, and deployment issues within the build pipeline.GCP Service Management: Demonstrate a strong understanding of various GCP services, including Compute Engine, Cloud SQL for PostgreSQL, and Google Kubernetes Engine (GKE), to effectively manage and utilize these services.DevOps and DevSecOps Practices: Implement and adhere to DevOps and DevSecOps principles to streamline development and enhance security.Backlog Management: Use backlog tools such as Rally/Jira to manage and track tasks effectively.Problem Solving: Apply strong analytical and problem-solving skills to resolve technical challenges.Continuous Learning: Demonstrate the ability to learn new technologies and processes such as Azure, Extreme Programming, Agile practices, etc., Qualifications Bachelor's degree (or equivalent qualification) in Computer Science or a related field.Minimum of 3 years of experience in IT development and/or data migration.Familiarity with Software Development methodologies, Quality Assurance practices, and Security & Control procedures.1+ year experience with Developer AI tools like GitHub Copilot, jetBrains AI assistant, continue.dev or LLMs etc.3+ years of hands-on experience with source code versioning tools, specifically Git/GitHub.3+ years of practical experience using Python, Shell, or JavaScript to handle APIs and JSON data.3+ years of experience with JUnit or Unittest/Pytest, and a strong understanding of Test-Driven Development (TDD) principles.3+ years of experience working with SQL Server or GCP Cloud SQL databases.3+ years of experience working within an Agile product team, utilizing development tools such as IntelliJ, JetBrains products, and other standard IDEs used by the development team.

Job Description What will you do? The ideal candidate will have strong communication skills, as well as the ability to writes code in languages such as HTML, CSS, and JavaScript to build a website’s structure, design, and functionality. They must also be able to work closely with web designers to match the visual design of a site with the technical back end. They need to be able to execute tasks within defined timeframes while maintaining good code quality What are your Key Responsibilities? Write well designed, testable, efficient code by using best software development practices Create website layout/user interface by using standard HTML/CSS practices Integrate data from various back-end services and databases Gather and refine specifications and requirements based on technical needs Create and maintain software documentation Stay plugged into emerging technologies/industry trends and apply them into operations and activities Cooperate with web designers to match visual design intent What Skills you should have? Hands on experience on front end technologies like HTML, CSS, JavaScript, jQuery Good understanding of responsive webpage design Hands-on experience in technologies and concepts like, MVC, OOP, Design Patterns, Familiarity with browser testing and debugging Strong communication skills and the ability to build good working relationships with team members and leadership The ability to multitask while keeping to the company’s timing and budget limitations Strong problem-solving and debugging skills Basic understanding of CMS (Content Management Systems) such as WordPress, Joomla, and Drupal Knowledge of computer operating systems, web browsers, and mobile apps Basic understanding of web standards, accessibility, cross-browser compatibility and website security About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Hem Securities Ltd. is India’s only prominent leader for all financial services including Merchant Banking, Investment Banking, Angel Investing, startup funding, Private Equity, M&A, Wealth Management & PMS Services. With more than 40 years of relentless excellence in serving to the customers, not only it is one of the best Stock Brokerage Firms in India but also an Award-winning Investment Banker in SME segment, Leading IPO & Mutual Funds Distributor in the country. HSL is having its presence in more than 20 states making it among the leading stock brokers and depository participants in India. www.hemsecurities.com The ideal candidate will expand the company's brand presence by finding the target audience to distribute marketing content. We're looking for somebody who is well versed with and has experience in Marketing as a whole. Candidates should be both a self-motivated individual and a positive team playerResponsibilitiesResearch and analyze about financial Intermediaries, CA, CS, legal, Management Consultants, Investors, Angel Networks, Fund houses to approach for joining usCoordinate for event arrangements, registrations such as Pitch Days/Workshops/ Webinars etc.To create opportunities to meet with funders on a regular basis and make presentations and face-to-face asks when requiredSupport for the Marketing of Startups Develop and manage website contentDeveloping the corporate fundraising strategy and managing relationships with partners and investorsCoordinate with Social Media team for event postingsMonitor and assess the activities of our competitors to proactively satisfy and retain our Members/ Partners/ InvestorAttend Trainings & Events arranged from Time to TimeSkillsGood interpersonal and communication skills - Written and Verbal Excellent communication and organizational skillsWillingness to develop an in-depth understanding of the business and related servicesEducation:MBA or Equivalent degree in Finance, Business, Marketing, Management, or related field

Job Description As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner.Listening actively to customers and asking probing questions to fully understand their needs and concerns.Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.Meeting or exceeding individual and team sales targets.Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English.Previous experience in a customer service and sales role, preferably in a call center environment.Ability to multitask, prioritize, and manage time effectively.Strong problem-solving skills and the ability to think on your feet.Comfortable working in a fast-paced environment.Flexibility to work in rotational shifts, including evenings, weekends, and holidays.Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

What will you do? The ideal candidate will have strong communication skills, as well as the ability to writes code in languages such as HTML, CSS, and JavaScript to build a website’s structure, design, and functionality. They must also be able to work closely with web designers to match the visual design of a site with the technical back end. They need to be able to execute tasks within defined timeframes while maintaining good code quality What are your Key Responsibilities? Write well designed, testable, efficient code by using best software development practicesCreate website layout/user interface by using standard HTML/CSS practicesIntegrate data from various back-end services and databasesGather and refine specifications and requirements based on technical needsCreate and maintain software documentationStay plugged into emerging technologies/industry trends and apply them into operations and activitiesCooperate with web designers to match visual design intent What Skills you should have? Hands on experience on front end technologies like HTML, CSS, JavaScript, jQueryGood understanding of responsive webpage designHands-on experience in technologies and concepts like, MVC, OOP, Design Patterns, Familiarity with browser testing and debuggingStrong communication skills and the ability to build good working relationships with team members and leadershipThe ability to multitask while keeping to the company’s timing and budget limitationsStrong problem-solving and debugging skillsBasic understanding of CMS (Content Management Systems) such as WordPress, Joomla, and DrupalKnowledge of computer operating systems, web browsers, and mobile appsBasic understanding of web standards, accessibility, cross-browser compatibility and website security

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner.Listening actively to customers and asking probing questions to fully understand their needs and concerns.Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.Meeting or exceeding individual and team sales targets.Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English.Previous experience in a customer service and sales role, preferably in a call center environment.Ability to multitask, prioritize, and manage time effectively.Strong problem-solving skills and the ability to think on your feet.Comfortable working in a fast-paced environment.Flexibility to work in rotational shifts, including evenings, weekends, and holidays.Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Responsibilities: 1. Algorithm Development, Quantitative coding 2. Trading strategies, Development 3. Data Analysis and Modeling 4. Risk Management and Compliance 5. Technology Integration and Support Required Candidate profile Bachlors in Comp. engineer,Science,Mathematics,Physics etc Hands on in coding, backtesting, derivatives, option & algorithmic trading, Python & similar language, numeric computing & analysis, trading

As a MCA Analyst, you will conduct thorough quantitative and qualitative analysis on the underlying loans and properties that collateralize Commercial Mortgage Backed Securities transactions. In addition, you will assist other analysts with the creation of loan valuations and write-ups; assist with special projects/initiatives, as needed. Responsibilities Write monthly research reports & transaction snapshot including commentary and opinion on the Commercial Mortgage Backed Securities (CMBS) for the institutional clients.Accurate and timely assistance with the basic data and preliminary tasks to support the research and analysis of CMBS properties.Accurate and timely retrieval, analysis, research and reporting of CMBS pool level and property level performance, including:Identifying and analyzing risky assets based upon qualitative and quantitative factionsIdentifying macro and micro risk factors, including market, property type, tenant, and borrower, to determine and measure exposure within the CMBS pools and loan portfolios. Monitoring, analysis, and executive summary reporting on CMBS transactions, including an investigation of potential default or loss scenarios for underlying real estate loan collateral.Productive and timely communication and support other Morningstar Analysts or any third-party contacts to collect data and information to produce quality and timely reporting within prescribed time frames.Research and respond to internal and external inquiries regarding specific aspects of assigned CMBS pools, providing users with information on major credits or portfolio concentrations; and evaluating such detail relative to bond class holdings to ascertain strengths and/or weaknesses of a position.Maintain regular and open communication with the operations team and technology team about assigned tasks, priorities and ensure applications under development meet the defined requirements and pass the user acceptance testing prior to its release.Take ownership of the tasks with focus on quality and accuracy of the deliverablesDemonstrate strong learning curve and eagerness to move up the rating value chain Requirements 2 to 4 years of experience in a credit research domain, with knowledge of CMBS and credit ratings experience preferred.A bachelor’s degree required, Masters, CFA or FRM preferred.Excellent writing communication and quantitative/analytical skills.Intermediate level of Microsoft Excel, Visual Basic for Applications (VBA) and MSSQL skills.Creative thinker who is adept at taking an analytical approach to problem solving. Morningstar is an equal opportunity employer About Us Morningstar DBRS is a leading provider of independent rating services and opinions for corporate and sovereign entities, financial institutions, and project and structured finance instruments globally. Rating more than 4,000 issuers and 60,000 securities, it is one of the top four credit rating agencies in the world. Morningstar DBRS empowers investor success by bringing more transparency and a much-needed diversity of opinion in the credit rating industry. Our approach and size allow us to be nimble enough to respond to customers' needs in their local markets, but large enough to provide the necessary expertise and resources they require. Market innovators choose to work with us because of our agility, tech-forward approach, and exceptional customer service. Morningstar DBRS is the next generation of credit ratings. If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker. Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity