735 Analyst Jobs - Page 24

Job Title Analyst Job Description About Dotdash Meredith: Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith's over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, and Southern Living. Dotdash Meredith is based in New York City and is an operating business of IAC (NASDAQ: IAC) (www.dotdashmeredith.com). Meredith India Services Pvt. Ltd. (a Dotdash Meredith Company) Meredith India Services Pvt. Ltd. is a subsidiary of Dotdash Meredith (USA), the parent company of over 40 iconic brands like PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, Southern Living and many more. We provide offshore support to Dotdash Meredith within Research & Analytics, Technology, Finance, Operations, Consumer Marketing & Revenue, and Shared Services domains. Operating out of Bengaluru, Dotdash Meredith India employs a diverse and vibrant workforce with an engaging workspace. We’re energetic, strong & dynamic and form a solid foundation that celebrates our work culture. We’re looking for bright, engaged, creative and fun people to join our inspiring team. Our Core Values Champion Accountability Respect Expect Integrity Act Now, Not Later Make it Matter Job Summary The Supply Chain Analyst/Sr. Analyst (SCM) is responsible for the distribution and logistics of inhouse & third-party weekly magazine titles manufactured at multiple printing plants. The SCM role interacts with the magazine production teams, transportation vendors, print manufacturing personnel, national retail distribution and wholesale distribution partners, United States Postal System operations personnel and other production group employees on a regular basis. Primary Responsibilities Creating distribution plans for the Weekly magazine titles Managing weekly plant production schedule to meet delivery requirements Managing transportation vendors including negotiating rates, service levels and approving invoices. Reporting / resolving issues with USPS deliveries and operations Identifying cost savings through routing schemes, alternative carriers, load planning, and postal entry point changes, etc. Identifying and implementing distribution plans that improve newsstand and subscriber delivery timeliness Approving Carrier invoices & clients invoicing Participation in various distribution team optimization initiatives / studies Required Skills Mandatory Skills: A college degree in Logistics / Distribution Relevant experience of 3+ years Analytical & Project Management skills Strong written & verbal communication skills Customer focus orientation Ability to think clearly under pressure & act decisively Ability to build effective working relationships across internal & external work groups Intermediate Excel Good To Have Exposure to transport management system (TMS) Exposure to US geography, US Logistics industry, US Postal Service What will you learn on this job? Magazine Print Business High Volume & Time Critical Distribution planning Exposure to highly dynamic, multi team environment Responsibility of one the main cost drivers for any magazine print business Designation : Analyst/Sr. Analyst Working Hours : 5 PM to 1 AM Work Location : Ecoworld, Bengaluru It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. #INDIA# Show more Show less

Marsh is seeking candidates for the following position based in the Mumbai(Powai) office. Analyst / Senior Analyst – Insurance services (Grade B1/B2) What can you expect: Excellent exposure to complex & diverse insurance handling work. Opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role. Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the work processing with limited support What is in it for you? Holidays (As Per the location – the final decision will depend on business requirements at that time) Shared Transport (Provided the address falls in accepted service zone) We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves Ready to work in below shifts : 6:30 PM to 3:30 AM Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for. Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Speciality's systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: Prior years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process While the above are basic requirements mentioned, the role may not be limited to only these listed. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. R_303225 Show more Show less

Join Barclays as a Analyst role where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. At Barclays, we don't just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Experienced with MS office toolkit (Word, PPT, Excel, Access Database etc). Excellent communication and presentation skills in both formal and informal settings & ability to interact with the region and UK / US as part of a global team (written and verbal) Strong control awareness – in particular, the ability to identify and escalate potential control breakdowns and to streamline processes in an effective and efficient manner. Has the initiative and ability to break down problems into components parts and resolving them. Attention to detail and analytical. Confident and assertive manner. Some Other Highly Valued Skills May Include Below CFA/master’s in finance / financial engineering would be an advantage Article ship / Industrial trainee in mid to large sized firms Audit exposure in large financial institutions / banks preferred. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Join Barclays as a Analyst role where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. At Barclays, we don't just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Experienced with MS office toolkit (Word, PPT, Excel, Access Database etc). Excellent communication and presentation skills in both formal and informal settings & ability to interact with the region and UK / US as part of a global team (written and verbal) Strong control awareness – in particular, the ability to identify and escalate potential control breakdowns and to streamline processes in an effective and efficient manner. Has the initiative and ability to break down problems into components parts and resolving them. Attention to detail and analytical. Confident and assertive manner. Some Other Highly Valued Skills May Include Below CFA/master’s in finance / financial engineering would be an advantage Article ship / Industrial trainee in mid to large sized firms Audit exposure in large financial institutions / banks preferred. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Job Description Job Title: Insurance Associate \ Executive Reports to: Team Manager Scope of Role Prudential Global Services – Mumbai Prudential Global Services Operations – Customer Services Key departments / areas of responsibility Operations Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key Accountabilities And Responsibilities Key responsibilities: Wealth Operations, PFP, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency. Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems. Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. To achieve and maintain required level of competency as per the training and competency framework. Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries. Handle calls to ceding companies or internal departments within UK if required for some worktypes Key Interfaces Internal External Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors Competence / Knowledge / Skills Required Qualification Graduate Knowledge Basic knowledge of computers Skills Good verbal and written communication skills Ability to grasp processes and understand the implications of changes in processes Ability to understand customer requirements and apply knowledge & training to different servicing scenarios Eye for detail Team player Experience Fresher’s eligible ; Preference would be given to individuals from an insurance background with approximately 1 years’ experience (Insurance Associate) with experience in handling written communication We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Job Description Job Title: Insurance Associate \ Executive Reports to: Team Manager Scope of Role M&G Global Services Pvt Ltd – Mumbai M&G Global Services Pvt Ltd – Mumbai Operations – Customer Services Key departments / areas of responsibility Operations Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key Accountabilities And Responsibilities Key responsibilities: Wealth Operations, PFP, Adhoc Projects  To provide customer service to both internal and external customers  Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets  Maintain and implement personal development plan in partnership with immediate manager  Identify, facilitate and implement process improvement ideas to improve efficiency.  Keep own knowledge up to date in relation to servicing/processing/compliance activities  Execute non-standard cases and manual work that cannot be processed on standard systems.  Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products.  Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements.  To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.  To achieve and maintain required level of competency as per the training and competency framework.  Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers  Responsible for updating details on various systems  Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries.  Handle calls to ceding companies or internal departments within UK if required for some work types Key Interfaces Internal External Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors Competence / Knowledge / Skills Required Qualification Graduate Knowledge Basic knowledge of computers Skills Good verbal and written communication skills Ability to grasp processes and understand the implications of changes in processes Ability to understand customer requirements and apply knowledge & training to different servicing scenarios Eye for detail Team player We live by four behaviours at M&G and we ask all our employees to: Inspire Others – Support and encourage each other, creating an environment where everyone can contribute and succeed Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things At M&G Global Services Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles. Experience Fresher’s eligible Preference would be given to individuals from an insurance background with approximately 1 year experience (Insurance Associate) with experience in handling written communication Job Description JOB DESCRIPTION Job Title: Insurance Associate \ Executive Reports to: Team Manager Scope of Role M&G Global Services Pvt Ltd – Mumbai M&G Global Services Pvt Ltd – Mumbai Operations – Customer Services Key departments / areas of responsibility Operations Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key Accountabilities And Responsibilities Key responsibilities: Wealth Operations, PFP, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency. Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems. Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. To achieve and maintain required level of competency as per the training and competency framework. Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries. Handle calls to ceding companies or internal departments within UK if required for some work types Key Interfaces Internal External Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors Competence / Knowledge / Skills Required Qualification Graduate Knowledge Basic knowledge of computers Skills Good verbal and written communication skills Ability to grasp processes and understand the implications of changes in processes Ability to understand customer requirements and apply knowledge & training to different servicing scenarios Eye for detail Team player We live by four behaviours at M&G and we ask all our employees to: Inspire Others – Support and encourage each other, creating an environment where everyone can contribute and succeed Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things At M&G Global Services Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles. Experience Fresher’s eligible Preference would be given to individuals from an insurance background with approximately 1 year experience (Insurance Associate) with experience in handling written communication We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

Join us as a Analyst role, where to gather, analyze, and present risk data in a clear and concise manner to stakeholders across the organization, facilitating informed decision-making, risk mitigation, and regulatory compliance. At Barclays, we don't just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Internal Control Procedures. Regulatory Reporting. Regulatory Process. Basel 1, BASEL 2, BASEL 3 reporting/ Pillar I, Pillar II reporting. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some other highly valued skills may include below: Regulatory Compliance. Regulatory Techniques. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To identify, assess and mitigate prudential regulatory reporting risks, provide oversight on regulatory reporting, and maintenance of open communication with regulators to ensure that the bank's activities and operations comply with all applicable laws, regulations, and internal control policies. Accountabilities Identification and assessment of prudential regulatory reporting risks arising from the bank's activities, products, and services. Development and implementation of strategies to mitigate prudential regulatory reporting risks, ensuring compliance with all applicable laws, regulations, and internal control policies, and conduct regular compliance reviews and audits to identify and address potential compliance gaps or violations. Assessment of the effectiveness of the bank’s internal control processes and governance framework, including addressing any weaknesses or gaps that could lead to regulatory reporting non-compliance, and implementation of measures to strengthen internal controls. Preparation and submission of regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Analysis and presentation of regulatory data to provide insights into business performance, identify trends, and support decision-making. Development and implementation of training programmes to educate employees on regulatory requirements and compliance responsibilities. Communication and liaising with regulatory bodies, prompt responses to inquiries and provision of requested information, and representation of the bank in meetings with regulators. Management of the selection, implementation, and maintenance of regulatory reporting systems and software applications, including collaboration with IT colleagues to integrate regulatory reporting systems with other enterprise systems. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets. Job Description: Key responsibilities: Understands the client needs in specific. Ensures crisp communication with clients and work as an interface between team members and client counterpart. Discusses issues related to questionnaires with clients and suggest solutions for the same Uses specialised knowledge of market research tools / programming languages to understand the client requirements and build surveys/ deliver data tables as per the requirement with required quality and productivity levels Reviews project requirements and executes projects, under the direction of senior team members, per requirements by following the guidelines and deploying the tools/systems as applicable Creates and follows work allocation schedule and project plan Location: DGS India - Mumbai - Goregaon Prism Tower Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less

Job Description: Articleship Trainee – M&A, Valuation & CA Practice Firm Name: ABSS and Co. Location: Panchkula, Haryana Reporting To: Partner/Manager – M&A & Valuation Division Position Type: Full-Time Articleship (as per ICAI Guidelines) About the Role We are looking for a dynamic and analytically driven Articleship Trainee registered under the ICAI, who is passionate about financial strategy and corporate finance. The ideal candidate will gain comprehensive exposure not only in the traditional areas of a CA practice (Accounting, Taxation, GST, Audits, ROC Filings, etc.) but also in high-value assignments including: Mergers & Acquisitions (M&A) advisory Startup and corporate fund-raising support Business valuation assignments under various standards Financial modeling and projections for investors and strategic decisions This is a rare opportunity to work on live transactions, deal structures, and investor pitch support while fulfilling your articleship requirements. Key Responsibilities Area Responsibilities M&A & Fundraising Support Assisting in due diligence, target evaluation, investor documentation, deal execution, and coordination with legal/financial stakeholders Valuation & Financial Modelling Performing business valuations using various methodologies (DCF, Comparables, NAV, etc.), building financial models for decision-making and fundraising Core CA Practice Exposure to accounting, statutory and tax audits, GST, income tax compliance, ROC filings, and other regulatory work Research & Analysis Industry benchmarking, startup ecosystem research, financial ratio analysis, and drafting investor notes Client Interaction Attending client meetings, taking minutes, assisting in structuring client deliverables, and ensuring timely project execution Required Skills & Eligibility Must be registered with ICAI and eligible to begin or continue articleship Strong analytical skills and a genuine interest in finance and investments Proficiency in Microsoft Excel, PowerPoint, and basic accounting software (e.g., Tally) Familiarity with valuation and investment terms is a plus Good written and verbal communication skills What You Will Learn End-to-end exposure to financial transactions and advisory services Real-world understanding of how deals are evaluated, negotiated, and executed Practical application of valuation standards and international best practices Insight into working with startups, investors, and corporate strategy teams Structured training and mentorship from experienced Chartered Accountants Perks & Environment Mentorship from domain experts in M&A and valuations Dynamic work culture focused on learning and professional growth Opportunity to work on high-impact live projects Soft skills development and ICAI audit exposure coverage assured To Apply: Email your resume with the subject line “Application for Articleship – M&A & Valuations” to contact@bvaca.com. Please attach your ICAI registration letter and a short note on why you’re interested in this role. Show more Show less

Job Title: Venture Capital Investment Analyst Location: Mumbai, India Industry: Venture Capital / Asset Management Experience: 10+ years A Mumbai-based investment firm is launching a new venture capital arm and is looking to hire a Senior VC Professional to lead early-stage investments and help build the platform from the ground up. Key Responsibilities: Source, evaluate, and lead early-stage investments across sectors Conduct diligence, financial modeling, and founder engagement Structure deals and oversee the full investment lifecycle Support portfolio companies on strategy, hiring, and scaling Help build internal investment processes and team Represent the firm in the startup ecosystem to strengthen deal flow Requirements: 10+ years of experience in VC, private investing, or startups Strong track record in deal execution and founder partnerships Experience building platforms, teams, and investment processes Deep understanding of the Indian startup ecosystem Based in or willing to relocate to Mumbai Founder empathy and strong strategic execution skills Application: To apply, please send your CV as a Word document to prachi@aaaglobal.co.uk Show more Show less

Join us as a Analyst role, where to gather, analyze, and present risk data in a clear and concise manner to stakeholders across the organization, facilitating informed decision-making, risk mitigation, and regulatory compliance. At Barclays, we don't just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Internal Control Procedures. Regulatory Reporting. Regulatory Process. Basel 1, BASEL 2, BASEL 3 reporting/ Pillar I, Pillar II reporting. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some Other Highly Valued Skills May Include Below Regulatory Compliance. Regulatory Techniques. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To identify, assess and mitigate prudential regulatory reporting risks, provide oversight on regulatory reporting, and maintenance of open communication with regulators to ensure that the bank's activities and operations comply with all applicable laws, regulations, and internal control policies. Accountabilities Identification and assessment of prudential regulatory reporting risks arising from the bank's activities, products, and services. Development and implementation of strategies to mitigate prudential regulatory reporting risks, ensuring compliance with all applicable laws, regulations, and internal control policies, and conduct regular compliance reviews and audits to identify and address potential compliance gaps or violations. Assessment of the effectiveness of the bank’s internal control processes and governance framework, including addressing any weaknesses or gaps that could lead to regulatory reporting non-compliance, and implementation of measures to strengthen internal controls. Preparation and submission of regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Analysis and presentation of regulatory data to provide insights into business performance, identify trends, and support decision-making. Development and implementation of training programmes to educate employees on regulatory requirements and compliance responsibilities. Communication and liaising with regulatory bodies, prompt responses to inquiries and provision of requested information, and representation of the bank in meetings with regulators. Management of the selection, implementation, and maintenance of regulatory reporting systems and software applications, including collaboration with IT colleagues to integrate regulatory reporting systems with other enterprise systems. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Join us as a Analyst role, where to gather, analyze, and present risk data in a clear and concise manner to stakeholders across the organization, facilitating informed decision-making, risk mitigation, and regulatory compliance. At Barclays, we don't just anticipate the future - we're creating it. To be successful in this role, you should have below skills: Internal Control Procedures. Regulatory Reporting. Regulatory Process. Basel 1, BASEL 2, BASEL 3 reporting/ Pillar I, Pillar II reporting. Corep Reporting, Regulatory control matrix, large exposure, Leverage Ratio. Some Other Highly Valued Skills May Include Below Regulatory Compliance. Regulatory Techniques. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To identify, assess and mitigate prudential regulatory reporting risks, provide oversight on regulatory reporting, and maintenance of open communication with regulators to ensure that the bank's activities and operations comply with all applicable laws, regulations, and internal control policies. Accountabilities Identification and assessment of prudential regulatory reporting risks arising from the bank's activities, products, and services. Development and implementation of strategies to mitigate prudential regulatory reporting risks, ensuring compliance with all applicable laws, regulations, and internal control policies, and conduct regular compliance reviews and audits to identify and address potential compliance gaps or violations. Assessment of the effectiveness of the bank’s internal control processes and governance framework, including addressing any weaknesses or gaps that could lead to regulatory reporting non-compliance, and implementation of measures to strengthen internal controls. Preparation and submission of regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Analysis and presentation of regulatory data to provide insights into business performance, identify trends, and support decision-making. Development and implementation of training programmes to educate employees on regulatory requirements and compliance responsibilities. Communication and liaising with regulatory bodies, prompt responses to inquiries and provision of requested information, and representation of the bank in meetings with regulators. Management of the selection, implementation, and maintenance of regulatory reporting systems and software applications, including collaboration with IT colleagues to integrate regulatory reporting systems with other enterprise systems. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

Job Description Inbound / CHAT Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

We are seeking a highly motivated and analytical professional from the Real Estate Domain to join our team as an Analyst. The role involves assisting management in strategic planning, financial modeling, market analysis within the Commercial Real Estate domain. The ideal candidate will have a strong financial acumen, excellent communication skills, and a collaborative mindset. Key Responsibilities: Assist the Management in the following areas: Formulate & execute short term and long-term strategies for growth. Long range planning for commercial including our managed space business Periodically monitor progress of the long-term targets. Preparation of strategy decks for Management review and board presentations. Develop detailed financial models for i) feasibility studies, ii) to determine rentals, sale value and compute return on investment. Monitor and keep abreast of market trends to target relevant sectors and tenants for commercial segment. MIS management for the commercial verticals. Competitor analysis to benchmark our performance. Provide inputs for service enhancements in the commercial domain. Performance analysis of existing commercial projects. Financial analysis of transactions in case of full exit or strata sale. Assist the business head in the day-to-day operations for faster resolution of bottlenecks. Skills Required: Well versed in MS Office, especially Excel and PowerPoint, and analytical tool like Power BI. Strong analytical and financial modelling skills - Understanding of P&L/MIS, cash flow analysis, capital allocation, IRR, NPV, Payback period. Excellent communication and presentation skills. Basic understanding of lease, sale, and facility management agreements. Collaborative nature. Eye for detail. 3 to 6 years of experience Prior experience in commercial real estate sector would be preferred. Show more Show less

What You’ll Do The individual in the role will be part of GFSS Pune team responsible and accountable to perform the accounting activities (with due focus on RTR function) for daily operations of the customers in EMEA / from GFSS, Pune. The incumbent will be part of the team that would work together with the transitions team. The individual should understand the process workflows well and be able to decipher the process interconnect and impacts. This role is instrumental in supporting the Plant Controller to ensure an adequate internal controls environment throughout the plant. This includes the effective deployment of a comprehensive account reconciliation and balance sheet review process. This position also has responsibility for ensuring financial accounting activities at the location are in compliance with generally accepted accounting principles, local statutory requirements and Eaton Corporate policies and practice. "  Process Centric – with thorough understanding of the financial processes (RTR, OTC & PTP) with due focus on RTR in managing end to end accounting. Responsibilities include ensuring an accurate and timely monthly, quarterly and year end close. Demonstrate efficiency, agility and ensure a high level of accuracy. Provide business partnership to all areas of plant with regard to functional expertise and cross-functional support, providing guidance and education as needed to plant personnel to achieve financial objectives.  Control & Compliance - Responsible for the implementation and deployment of actions to ensure an adequate environment of internal control. Provide compliance with Sarbanes-Oxley and all applicable statutory requirements as they apply to their areas of responsibility. Active leadership required to ensure compliance is maintained for all financial activities, as well as the safeguarding of plant assets in compliance with corporate policies and procedures. Quality culture: Drive and leverage various systems and tools to automate processes and drive process improvements. Must use quality tools like BPI, EBE, etc.  Process Standardization: Regular review of existing controls and Governance of the standard processes and ensuring alignment to globally defined SSC processes  Collaboration - Collaborates with the other stakeholders to support overall goals and objectives. Work closely with the Team Leader - Accounting in achieving the required goals and timelines. Proactively manage issues through understanding of the overall processes and interconnect.  Continuous Improvement- Demonstrate a practical approach to continuous improvement of the processes.  Customer Focus & Meet and exceed customer expectations – Develop Customer facing KPIs, periodic meetings to discuss performance and monitors closely to close out open issues.  Service Delivery: To ensure that the service delivery is being managed in accordance with the agreed processes and procedures with regard to:  Service definition  Service level management, including reporting  Documentation, including maintenance of appropriate review documentation and audit trails Accounting Degree (CA), MBA-Finance or B.com. (Accounting) with required experience 4-8 years of total experience Must have an end-to-end process knowledge for GL/FA and good understanding of OTC and PTP encompassing overall accounting as the area Knowledge of U.S. GAAP, SOX knowledge of direct and indirect tax Excellent analytical, written and oral English communication skills Ability to work collaboratively across boundaries/business lines. Excellent MS Office knowledge (Word, Excel, PowerPoint etc.), Excel Macro Good experience of Oracle & SAP ERP" Qualifications Accounting Degree (CA), MBA-Finance or B.com. (Accounting) with required experience 4-8 years of experience in RTR Skills Good experience of Oracle & SAP ERP " Influencing skills with relationship building with the customers and stakeholders Excellent analytical, written and oral English communication skills Ability to work collaboratively across boundaries/business lines. Systematic process orientation, strong analytical and problem-solving skills" ]]> Show more Show less

Job Description As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. Show more Show less

Job Description JD About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Job Description:- To prepare and submit Fund and Investor Reports accurately as per SLA. To meet TAT and deliver error free services. To work on partnership accounting Applications. To strive to create a healthy and professional work environment in the team. Display interpersonal skills in handling the day-to-day operations on the floor. Suggest and work on process improvements Idea. Very good understanding of Financial Accounting. General understanding of Capital Markets. General understanding of Banking. General understanding of Private Equity / Real Estate / Hedge Fund. Hands on experience of Private Equity / Real Estate / Hedge Funds systems. Reasonable understanding of Private Equity / Real Estate / Hedge Funds processes such as Accounting, Investor Reporting, Capital Calls, Distribution, Financial Statements etc. ͏ Essential Details:- To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation. Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Qualification : Company Secretary Shift: 12pm-9:30pm Profile: You have at least 2 - 4 years’ experience in the legal/secretarial department of any organization or have worked in a law firm. You are willing and looking to consolidate and grow your skills and talents in the long term with a company that works in a strong team and results-based environment. You speak English fluently. Responsibilities: Manage the legal, secretarial, and corporate requirements for approximately 100-150 entities across Europe within the Real Estate Industry. Organize board meetings, prepare board minutes, and oversee their execution. Coordinate with service providers for board meetings of non-Luxembourg-based entities and review the minutes for accuracy. Review project structure charts (SC) and provide updates on any changes during the quarter. Draft loan agreements and shareholder resolutions for contributions, approval of financial statements, review legal documents from external parties, and ensure their accuracy. Oversee restructuring and financing activities in collaboration with internal teams and external advisors. Maintain and update the company database/repository and assist with virtual archiving processes. Act as the corporate officer of the entities assigned post the acquisition, managing their corporate lifecycle until the entities are disposed of or sold. Collaborate with cross-European, UK, and internal management teams, as well as service providers and advisors, to ensure efficient corporate governance for all projects and entities. Liaise with finance, tax, acquisition, and disposal teams for day-to-day operations and to incorporate advice into legal documentation. Organize regular board meetings, board minutes, RCS filings, written resolutions; Oversee restructuring and financing steps along with other internal and external teams and advisors. Help to maintain the company database and assist in the virtual archiving process; Monitor the accuracy and accessibility of legal and corporate documents; Other skills: Ability to work independently as well as be a team player; Able to take direction and ask questions; Strong organizational skills; Eye for detail; Resourcefulness; Excellent communication skills; Fluent English, any other language will be an advantage (especially German, French or Spanish); Total proficiency with MS Office standard applications; Experience working with and maintaining strong professional rapport with lawyers, auditors, notaries, service providers. Interested candidates can share their resumes at Palak.601@wipro.com Show more Show less

Job Description We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities Make outbound calls to customers to address reported technical issues. Listen actively to customers' concerns and accurately diagnose the root cause of the problem. Provide clear and concise instructions to customers on troubleshooting steps. Guide customers through troubleshooting processes, ensuring they understand each step. Utilize various tools and resources to identify and resolve technical issues efficiently. Document all interactions and resolutions accurately in the customer database. Escalate unresolved issues to appropriate internal/external teams for further investigation. Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome. Adhere to company policies and procedures at all times. Requirements Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and patient when dealing with frustrated customers. Technical aptitude and ability to quickly learn and understand new technologies. Previous experience in a technical support or customer service role is preferred. Familiarity with CRM software and call center technology is a plus. High school diploma or equivalent; additional technical certifications are a bonus. Education: Bachelor's degree in any field is preferred. Show more Show less

Job Description Assist in the production of “Screening Memos” for the BREDS Originations Team As part of the loan origination process, the Origination Team produces a screening memo that details property level information (photos, maps, property description, rent roll and cash flows), market information (comparable property metrics and location) and financing information (capital stack, debt yield and loan information). The initial goal is for Wipro to participate in the production of screening memos with the potential to participate in the underwriting and approval process for deals that BREDS elects to finance. Initially the focus will be on multifamily loans originated by the Insurance group, however, over time, the scope may expand to include other asset classes and sources of capital. Phase 1 Produce annualized and trailing-12 cash flows for potential loan targets under consideration by Originations. This activity is similar to the cash flow spreading done for the Asset Management team. The spreads will ultimately need to be presented to the Origination Team in an excel format. We will work with Wipro on the format of the export and deliverable. Phase 2 Produce remaining screening memo content. Collect information from the members of the BREDS deal team responsible for the screening memo and deliver the remaining content of the screening memo. Process and form of deliverable TBD. While the initial function will be to take direction from the BX Origination team members, the aspirational goal is to expand the Wipro scope to include the following: Extracting market and asset specific statistics from various data sources (for eg: CoStar or similar platforms) for the pipeline deals which are shortlisted for screening or underwriting. Comparing the key deal metrics which includes Occupancy, Cap Rates, Debt Yield, Cash Flow, NOI etc. of the pipeline deals with existing Blackstone portfolio. Analyzing property pictures & map for location-based insights, preparing the capital stack (i.e., Equity vs. Debt) and presenting them in an excel and ppt format. Collecting and preparing sales and rent comparable of the target originations with the market data sourced through broker reports or web-based applications. Studying the demographics to understand the unit mixes, interpreting all sources of incomes & expenses through review of cash flows, ascertaining vacancy rates & rental income using rent rolls and using NOI to calculate key liquidity ratios i.e., DSCR, DY etc. Creating investment memorandums with the deal team ahead of investment committee. Conducting due diligence prior to closing of deal as per closing checklist. Data input in pipeline tool (i.e., DealPath, Loan Tapes) as and when required. Essential Skills & Experience: Master’s degree – Major in Finance or Banking and Capital Markets is a plus Exceptional quantitative aptitude and skill set with a mastery of Microsoft Office applications Ability to manage multiple priorities in a fast paced, fluid environment Previous background with real estate lending required withDebt Underwriting’ in real estate preferable CFA designation a plus Rigorous analytical mindset with a high level of intellectual curiosity and excellent problem-solving skills Acute focus on attention to detail, accuracy, and data validation Effective communication skills (listening, verbal, and written) Excellent interpersonal and teamwork skills Sound judgment and discretion Strong initiative, energy and confidence completing assignments with limited supervision ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Marketing Measurement & Optimization Analyst Job Description: Qualifications: Bachelor's degree in Statistics, Mathematics, Computer Science, Engineering, or a related field. Proven 0-2 years of experience in a similar role. Strong problem-solving skills. Excellent communication skills. Skills: Proficiency in R (tidyverse, plotly/ggplot2), or Python (pandas, numpy), for data manipulation and visualization, and SQL (joins, aggregation, analytics functions) for data handling. Ability to understand marketing data and perform statistical tests. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Familiar with Media Mix Modelling, Multi-Touch Attribution. Knowledge of panel data and its analysis. Understand of Data Science workflow. Familiarity with marketing channels, performance & effectiveness metrics, and conversion funnel. Work with large data and performing data QA & manipulation tasks such as joins/merge, aggregation & segregation, append. Location: Pune Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less

Marketing Measurement & Optimization Analyst Job Description: Qualifications: Bachelor's degree in Statistics, Mathematics, Computer Science, Engineering, or a related field. Proven 0-2 years of experience in a similar role. Strong problem-solving skills. Excellent communication skills. Skills: Proficiency in R (tidyverse, plotly/ggplot2), or Python (pandas, numpy), for data manipulation and visualization, and SQL (joins, aggregation, analytics functions) for data handling. Ability to understand marketing data and perform statistical tests. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Familiar with Media Mix Modelling, Multi-Touch Attribution. Knowledge of panel data and its analysis. Understand of Data Science workflow. Familiarity with marketing channels, performance & effectiveness metrics, and conversion funnel. Work with large data and performing data QA & manipulation tasks such as joins/merge, aggregation & segregation, append. Location: Pune Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less

Marketing Measurement & Optimization Analyst Job Description: Qualifications: Bachelor's degree in Statistics, Mathematics, Computer Science, Engineering, or a related field. Proven 0-2 years of experience in a similar role. Strong problem-solving skills. Excellent communication skills. Skills: Proficiency in R (tidyverse, plotly/ggplot2), or Python (pandas, numpy), for data manipulation and visualization, and SQL (joins, aggregation, analytics functions) for data handling. Ability to understand marketing data and perform statistical tests. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Familiar with Media Mix Modelling, Multi-Touch Attribution. Knowledge of panel data and its analysis. Understand of Data Science workflow. Familiarity with marketing channels, performance & effectiveness metrics, and conversion funnel. Work with large data and performing data QA & manipulation tasks such as joins/merge, aggregation & segregation, append. Location: Pune Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less