735 Analyst Jobs - Page 23

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Title: Analyst Location: Nalgonda, Mahaboobnagar, Khammam Job Summary: We are looking for a data-driven Analyst to support key business decisions at Reliance Jio. You will analyze large data sets, create reports and dashboards, and work with cross-functional teams to drive insights and optimize performance. Key Responsibilities: Analyze and interpret business data Create dashboards and performance reports Identify trends and support strategic decisions Collaborate with tech and business teams Ensure data accuracy and integrity Requirements: Bachelor’s/Master’s in a relevant field - Btech/Diploma (ECE/EEE/Mechanical) Strong skills in Excel, SQL, and data visualization (Power BI/Tableau) Analytical mindset with attention to detail 0–3 years experience (Freshers welcome) Knowledge of Python/R is a plus Benefits: Competitive pay, career growth, learning programs, and Jio employee benefits. Interested can share their cv at: rupam.singh@bmspl.co or 93987 36612 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Sweat Equity Partners India is an Operational Venture Capital from Mumbai. The candidate needs to be located in Mumbai/ willing to shift to Mumbai. This role will give the candidate dual exposure to Venture Capital and Investment Banking. As an Associate, he/she will play a crucial role in supporting and executing financial transactions for our portfolio companies. He/she will work closely with the founders, investors, and team members to provide comprehensive financial solutions. The candidate should have strong analytical skills, financial acumen, and attention to detail. Responsibilities Research industry and market dynamics Conduct modeling and financial analyses Participate in writing financial reports Creating investment presentations Monitor and manage the performance of portfolio companies Collaboration with cross-functional teams Pre Requisites Hands-on expertise in creating financial models and presentations Prior experience in Venture Capital/Investment Banking is a must 2 - 5 years of professional working experience Strong communication and interpersonal skills Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Ability to commute/relocate: Mumbai, Maharashtra Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Required) Speak with the employer ‪+91 9930121672‬ Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Work Location: In person

Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key responsibilities include: Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Overview Provides high quality, on-time input to client projects in the life sciences field. Assignments typically require analysis and problem solving within an established framework. Essential Functions Under direct supervision, assists with the review and analysis of client requirements or problems and assists in the development of client solutions. Assists in the development of detailed documentation and specifications. Under close supervision, performs quantitative or qualitative analyzes to assist in the identification of client issues and the development of client specific solutions. Assists in the design and structure of presentations that are appropriate to the characteristics or needs of the audience. Proactively develops a basic knowledge of consulting methodologies and the life sciences market through the delivery of consulting engagements and participation in formal and informal learning opportunities. Engagement based responsibilities are assigned and closely managed by Consultants, Senior Consultants, Engagement Managers or Principals. Qualifications Bachelor's Degree Req Works willingly and effectively with others in and across the organization to accomplish team goals. Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline. Knowledge of consulting methods, tools and techniques, related to one’s functional area. Knowledge of current events and developments within an industry and major competitors. Knowledge and understanding of the marketplace. Knowledge of professional/trade associations, key people and companies. Effective time management skills. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com Show more Show less

Job Description Analyst - Voice Process Mumbai| Full-time (FT) | Customer Operations Shift Timings – Night Shift |Management Level – A| Travel Requirements - NA The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Role And Responsibilities Interaction with Techs in field to provide them real time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer's problems Troubleshooting of technical issues related to customer’s services Tier 1.5 support Communicate effectively and close looping with client in case of observations Updating status in internal as well as client tools Meet process expectations with high quality standards and adherence to SLAs Candidate shall adhere to the information security requirements Keep a track of all technicians with regards to the jobs assigned to them Call up customers in case of any delays or to confirm appointments Answer inbound calls from technicians and/or customers Provision equipment’s on customers’ accounts once the technician has installed them Audit work orders for accuracy and make corrections if required Check for signal levels on all equipment and certify jobs as completed Call up technicians to verify their status if they are taking longer on the job Call up customers one hour prior to their appointment window end time to confirm the technician visit time Call up customers to verify if they are home or not and take another appointment in case of customers being away Add equipment to account in case there is any work order error or if the customer decided to switch some equipment Coordinate with technicians and re-assign jobs if some technicians are unable to make it to their appointment Reschedule jobs based on available schedule of customers and technicians Ensure customer satisfaction by understanding their needs and customizing the solution Coordinate with DOJ/DOI team in case of any issues with regards to provisioning or adding equipment Fill up the completion report and share with the APM/PM on a daily basis Collate and share information for all appointments that are cancelled Technical And Functional Skills Good communication and interpersonal skills Ability to quickly and efficiently assimilate process knowledge Good at problem solving and root cause analysis Professional in conduct/behavior, appearance and communication Understanding of web technology and cable setup Needs to have ability to adapt to perpetual changes as per Business requirement. Must be reliable in terms of attendance and timing Flexible for 24X7 Shifts (Night shifts) Ability to multi-task – For Ex: take notes while on the call etc. Ability of analyzing information and evaluating results to choose the best solution and solve problems Basic Knowledge of excel Experience in Troubleshooting related process Experience in cable or telecom industry Ability to analyze information and evaluate results to choose the best solution and solve problems About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description Analyst – Inbound Chat – Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

The role demands knowledge on accounting and month end GL close activities. India related advance and retention payment procedure. Clearence of supplier debit balance through Debit Memo / Credit Memo processing. Good Communication, analytical and problem-solving skills. Prior Payable operations experience will be preferred. Bachelor’s degree in commerce with good accounting, analytical and communication skills. Processing of Debit Memo / Credit Memo to offset supplier debit balance within the same group of suppliers. Analysis of Debit balance and supplier follow up for clearance. Prepare and submit Journal Entry, Sub-ledger before the timeline. Handle BCP activity. Handle India advance and retention payments.

Job Description JOB DESCRIPTION Ticket logging Provide technical support to VIP and general users Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices Configures, installs and maintains complex software systems Asset Management - Asset lifecycle management Documenting assets in asset management tool Physically verifying assets Vulnerability management Excellent customer communication skills Possess excellent time management skills and be able to thrive under pressure Ideal Candidates Should Have At least 3-5 years or more experience in Desktop EUC environment using leading methodologies (Windows 10, 11, iOS & MacOS platforms) & processes with some network and firewall knowledge preferred. Experience in MS Windows environment & application support. Experience in End user device and applications Strong interpersonal skills with the ability to work with different groups of stakeholders. Effective written and verbal communication skills Knowledge in Microsoft Active Directory, Remote application deployment Certification in ITIL V3/ V4, MCSA for Windows 10/11 is preferred About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

We are looking for a proactive and detail-oriented Data Analyst with 1–2 years of experience in handling large datasets, building dashboards, and generating actionable insights. The ideal candidate should be hands-on with tools like SQL, Power BI, Tableau, and Python , and capable of transforming data into meaningful visual and analytical outputs to support business decisions. Key Responsibilities Extract, clean, and process large volumes of data from multiple structured and unstructured sources using SQL and Python. Design and develop interactive dashboards and reports using Power BI and Tableau for various business functions. Conduct exploratory data analysis (EDA) to identify patterns, trends, and anomalies. Collaborate with business teams to understand requirements and translate them into analytical solutions. Automate recurring data processes and reporting tasks using Python or other scripting tools. Support in creating KPIs, metrics, and performance measurement frameworks. Ensure data accuracy, integrity, and consistency across systems and reports. Work with cross-functional teams to support data-driven strategies and initiatives. Show more Show less

Job Description We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities Make outbound calls to customers to address reported technical issues. Listen actively to customers' concerns and accurately diagnose the root cause of the problem. Provide clear and concise instructions to customers on troubleshooting steps. Guide customers through troubleshooting processes, ensuring they understand each step. Utilize various tools and resources to identify and resolve technical issues efficiently. Document all interactions and resolutions accurately in the customer database. Escalate unresolved issues to appropriate internal/external teams for further investigation. Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome. Adhere to company policies and procedures at all times. Requirements Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and patient when dealing with frustrated customers. Technical aptitude and ability to quickly learn and understand new technologies. Previous experience in a technical support or customer service role is preferred. Familiarity with CRM software and call center technology is a plus. High school diploma or equivalent; additional technical certifications are a bonus. Education: Bachelor's degree in any field is preferred. Show more Show less

About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Title: Analyst Location: Nalgonda, Mahaboobnagar, Khammam Job Summary: We are looking for a data-driven Analyst to support key business decisions at Reliance Jio. You will analyze large data sets, create reports and dashboards, and work with cross-functional teams to drive insights and optimize performance. Key Responsibilities: Analyze and interpret business data Create dashboards and performance reports Identify trends and support strategic decisions Collaborate with tech and business teams Ensure data accuracy and integrity Requirements: Bachelor’s/Master’s in a relevant field - Btech/Diploma (ECE/EEE/Mechanical) Strong skills in Excel, SQL, and data visualization (Power BI/Tableau) Analytical mindset with attention to detail 0–3 years experience (Freshers welcome) Knowledge of Python/R is a plus Benefits: Competitive pay, career growth, learning programs, and Jio employee benefits. Interested can share their cv at: rupam.singh@bmspl.co or 93987 36612 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person

Job Description The role demands knowledge on accounting and month end GL close activities. India related advance and retention payment procedure. Clearence of supplier debit balance through Debit Memo / Credit Memo processing. Good Communication, analytical and problem-solving skills. Responsibilities Prior Payable operations experience will be preferred. Processing of Debit Memo / Credit Memo to offset supplier debit balance within the same group of suppliers. Analysis of Debit balance and supplier follow up for clearance. Prepare and submit Journal Entry, Sub-ledger before the timeline. Handle BCP activity. Handle India advance and retention payments. Qualifications Bachelor’s degree in commerce with good accounting, analytical and communication skills. Show more Show less

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa is seeking a Controls Monitoring & Testing Analyst within its Technology Risk Management program to review and assess Cybersecurity and Technology risks. The candidate will perform Risk Assessments, Design Effectiveness Assessments, and Operational Effectiveness Testing for key technology threat vectors such as security configuration management, firewall configuration, application, user access management, and availability & reliability. Responsibilities include managing stakeholder engagement plans, participating in process walkthroughs, tracking/reporting deliverables, and producing high-quality work papers for all lines of defense and risk stakeholders. Additionally, the candidate will interpret data from source systems to perform statistical sampling and aggregate assessment across various risk management levers, collaborate with technology partners, and distill information into management and executive-level reporting. Key Responsibilities: Technology & Cybersecurity Controls Testing: Perform independent technology and cybersecurity controls testing. Document testing results in detailed workpapers. Prepare management reports based on testing outcomes. Communicate findings with stakeholders. Automation for Continuous Monitoring: Develop automation for continuous controls monitoring/auditing for technology and cybersecurity. Monitor the results of automated controls, perform investigation and follow-ups as needed. Risk & Control Self-Assessment (RCSA): Execute RCSA Risk Business Partner (RBP) controls quality review and sample-based testing. Conduct Key Risk Indicator (KRI) testing. Training, Metrics Alignment & Reporting: Develop and track risk management training. Align metrics with reporting dashboards. Develop reporting and stakeholder communication. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Bachelor’s degree with 5 years of work experience in cyber, risk controls, or equivalent. Experience with technology and cyber processes and functions (e.g., Vulnerability, Availability & Reliability Risk, Cyber Defense, Third Party Technology Risk, Identity Access Management, Security Architecture, etc.). Experience auditing technology and cybersecurity processes, risks, and controls. Experience developing automation for continuous controls monitoring/auditing for both technology and cybersecurity. Ability to prioritize deliverables and projects efficiently and adapt to changing priorities quickly. Strong analytical and problem-solving skills. Effective communication skills, both formal and informal. Ability to facilitate group discussions and debates across geographic and functional lines. Experience in regulated industries and payment platforms preferred. CISA, CISM, CISSP certification preferred. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Show more Show less

The purpose of this role is to provide support for the collection, analysis, and dissemination of insights to our clients Job Description: Key responsibilities: Integrates disparate datasets, conducts data preparation for analyses Applies data science methods to provide insights and recommendations to clients Delivers analytic outcomes based on project timelines and key milestones Maintains knowledge of new trends in the data science industry Develops and manages code used for analytics purposes Communicates findings and insights Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less

The purpose of this role is to provide support for the collection, analysis, and dissemination of insights to our clients Job Description: Key responsibilities: Integrates disparate datasets, conducts data preparation for analyses Applies data science methods to provide insights and recommendations to clients Delivers analytic outcomes based on project timelines and key milestones Maintains knowledge of new trends in the data science industry Develops and manages code used for analytics purposes Communicates findings and insights Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less

The purpose of this role is to provide support for the collection, analysis, and dissemination of insights to our clients Job Description: Key responsibilities: Integrates disparate datasets, conducts data preparation for analyses Applies data science methods to provide insights and recommendations to clients Delivers analytic outcomes based on project timelines and key milestones Maintains knowledge of new trends in the data science industry Develops and manages code used for analytics purposes Communicates findings and insights Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less

The purpose of this role is to provide support for the collection, analysis, and dissemination of insights to our clients Job Description: Key responsibilities: Integrates disparate datasets, conducts data preparation for analyses Applies data science methods to provide insights and recommendations to clients Delivers analytic outcomes based on project timelines and key milestones Maintains knowledge of new trends in the data science industry Develops and manages code used for analytics purposes Communicates findings and insights Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less

Position: Consultant/ Engineer Location: Chennai Job Summary: We are seeking a skilled Power BI Developer with 2-5 years of experience to join our dynamic team. The ideal candidate must have a strong background in data visualization and analytics, with proficiency in Power BI, Python, DAX, and SQL Server. You will be responsible for transforming data into actionable insights and creating interactive dashboards that drive business decisions. Job Description: Develop and maintain Power BI reports and dashboards to provide insights into business performance. Collaborate with stakeholders to gather requirements and understand data needs. Utilize DAX to create calculated columns, measures, and tables to enhance data models. Write complex SQL queries to extract and manipulate data from SQL Server databases. Implement data transformation processes using Python for data cleaning and preparation. Ensure data accuracy and integrity by performing regular data quality checks. Optimize Power BI reports for performance and usability. Provide training and support to end-users on Power BI functionalities. Stay updated with the latest Power BI features and best practices. Profile Description: Bachelor’s degree in computer science, Information Technology, Data Science, or a related field. 2-5 years of experience in Power BI development and data visualization. Proficiency in DAX for data modeling and calculations. Strong SQL skills for data extraction and manipulation. Experience with Python for data analysis and transformation. Familiarity with data warehousing concepts and ETL processes. Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Experience with other data visualization tools (e.g., Tableau, Qlik) is a plus. Knowledge of cloud platforms (e.g., Azure, AWS) and their integration with Power BI. Understanding of business intelligence concepts and methodologies. We are Mindsprint! A leading-edge technology and business services firm that provides impact driven solutions to businesses, enabling them outpace speed of change. For over three decades we have been accelerating technology transformation for the Olam Group and their large base of global clients. Working with leading technologies and empowered with the freedom to create new solutions and better existing ones, we have been inspiring businesses with pioneering initiatives. Awards bagged in the recent years: We are Great Place To Work® Certified™ for 2023-2024 Best Shared Services in India Award by Shared Services Forum – 2019 Asia’s No.1 Shared Services in Process Improvement and Value Creation by Shared Services and Outsourcing Network Forum – 2019 International Innovation Award for Best Services and Solutions – 2019 Kincentric Best Employer India – 2020 Creative Talent Management Impact Award – SSON Impact Awards 2021 The Economic Times Best Workplaces for Women – 2021 & 2022 #SSFExcellenceAward for Delivering Business Impact through Innovative People Practices – 2022 For more info: https://www.mindsprint.org/ Follow us in LinkedIn: Mindsprint Show more Show less

JOB IDENTIFICATION Business Title: Analyst Business Unit: Symphony Health Solutions Location: Bangalore Job Summary We are looking for a candidate with relevant analytics experience including working with larger datasets with healthcare background as a preference, Basic SQL and Advance Excel skills. Analyst performs complex data analysis independently, preparing comprehensive reports and presentations of data analysis findings for the client or data vendor per established service level agreements. Job functions include inputs to processes, executing programs, assessing data accuracy, drawing research conclusions, and formatting and presenting output. This position is an expert in researching, resolving and documenting client/vendor inquiries. Work in a fast paced dynamic environment. Essential Duties And Responsibilities Ø Initiate self-directed learning and studying information provided by peers, specialists and managers. Ø Research and learn how the products/services fit into customer processes cross functionally and contribute to business performance. Ø Perform data analysis and quality control within established service level agreements Ø Build query statements to perform data extracts across multiple data sets and platforms. Ø Perform analytics on data to resolve inquiries, creating ad hoc reports, and supporting internal assessment requests. Ø Interface with data clients, and internal departments to ensure adherence to delivery schedule. Ø Seek continuous process improvement methods for applications, products, and procedures. Ø Develop professional and positive relationships with customers, data providers and colleagues. Ø Gather requirements from internal clients, external clients and data providers. Ø Utilize and define new quality control standards to assess data accuracy. Ø Investigate data trends and trend breaks discovered through evaluation of assigned projects and/or deliverables. Ø Apply quality control methods to evaluate the accuracy of deliverable and/or project analysis. Ø Maintain and audit current process maps, business rules, and documentation for all database processes. EDUCATION Analyst Role: Bachelor Degree and 2-5 years of experience. Experience in Healthcare data analytics environment with appropriate technical skills is preferred. Experience/Knowledge And Tools Ø Demonstrated ability to analyse data and determine conclusions. Ø Ability to interpret large amounts of data and to multi-task Ø Strong communication and presentation skills Ø Experience in production environments; understanding downstream processes and impacts to end users and clients. Ø Resolving complex issues and inquiries. Ø Create and maintain documentation. Ø Proficient in identifying and solving issues and recommending process improvements. Ø Proficient in Microsoft Office (Excel, Access, Word) skills and technical aptitude to work in open systems environments. Ø Experience in SQL query writing and table creation is added advantage Ø Master Data Management knowledge is preferable Show more Show less