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5 - 9 years

13 - 18 Lacs

Pune

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Program Controls, Operations, & Modernization (ProCOM) The work of this team focuses on the programs and products of Mastercard, ensuring we are running Mastercard Good technology. We also support the growing regulatory landscape while maintaining our site reliability engineering (SRE) and modernization standards. The position is being opened within the Technology Regulatory Execution team whose objective is to ensure the seamless execution of regulations, fostering compliance, innovation, and #mastercardgood standards. We are committed to empowering our stakeholders by providing clear guidance, robust practices, and effective solutions that navigate the complexities of the regulatory landscape. Through collaboration, transparency, and continuous improvement, we strive to build a secure, compliant, and forward-thinking technological environment. Role The Senior Program Manager, Technology Regulatory Execution provides crucial technology validations, ensuring regulatory compliance and fostering innovation. They partner with business teams to offer tech leadership, manage technology regulatory projects, and collaborate with global teams to solve business and regulatory issues, address business and regulatory challenges, and align with business goals. Key Responsibilities: Coordinate and drive the implementation of technology controls and processes for the India market and report exceptions, if any, during control / process implementation Coordinate to ensure timely completion and submission of self-assessment checklists as applicable in case of a new program/product in India Collection of adequate information from internal and external stakeholders to demonstrate compliance with applicable technology compliance requirements in India Perform on-going control monitoring for technology risk controls Contribute to lessons learned and process improvement workshops Proactively manages the end-to-end delivery of cross functional initiatives through the organization and all dependent organizations, aligning contributors and harmonizing discordant views around common outcomes necessary for delivery Work across the domain and respective objectives to drive constructive discussions with dependent teams, stakeholders, and organizations Collaborate with dependent teams to secure resources, scope efforts, set priorities and establish delivery milestones Job Specific Experiences Experience in managing compliance against technology related regulations applicable to India business Experience working with cross functional teams Experience in performing independent reviews / assessments. Experience working with external auditors and/or regulatory examiners Successfully collaborated with stakeholders across geographies Experience in periodic reporting to and engaging with senior leadership Strong inter-personal skills Technical Skills Technology and security controls evaluation Technology and security risk management Governance and project management

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1 - 6 years

1 - 5 Lacs

Chennai

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Hiring AML with Transaction Monitoring requires excellent English with a minimum of 1 year of experience in the AML process. Rotation shift, 2 Rotation week off, Both ways cabs available. Non-voice process immediate joining Chennai Candidates * Required Candidate profile Should have AML with Transaction Monitoring Process experience Call us to line up your interview Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 *

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3 - 6 years

4 - 8 Lacs

Chennai

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Job Role: Pega Business Analyst Job Locations: Hyderabad, Chennai Required Experience: 4 - 6 Years Skills: PEGA, CDHShare Job Profile: We are looking for a Business Value Analyst with at least 3 years of experience in Pega CDH. The ideal candidate will be familiar with Agile methodologies and possess excellent presentation skills. This role requires flexibility in schedules to cover grooming sessions in both IST and EST time zones. The analyst will be responsible for gathering and organizing use case requirements, defining the definition of done, grooming business user stories with offshore developers, summarizing for product owners, tracking development against acceptance criteria, developing test cases, monitoring production, and developing business cases to quantify the impact of proposed use cases. Key Responsibilities: Gather and organize use case requirements and define the definition of done. Groom business user stories with offshore developers and summarize for product owners. Track development against acceptance criteria and develop test cases. Monitor production to ensure smooth operation and identify any issues. Develop business cases to quantify the impact of proposed use cases. Collaborate with cross-functional teams to ensure alignment and effective implementation of strategies. Provide insights and recommendations based on data analysis to drive business decisions. Maintain flexibility in schedules to cover grooming sessions in IST and EST time zones. Qualifications: Minimum of 3 years of experience with Pega CDH. Familiarity with Agile methodologies. Excellent presentation and communication skills. Strong analytical and problem-solving skills. Experience in gathering and organizing use case requirements. Proficiency in grooming business user stories and summarizing for product owners. Ability to track development against acceptance criteria and develop test cases. Experience in monitoring production and developing business cases. Preferred Qualifications: Experience in a similar role within the industry. Advanced degree in Business Analysis, Information Technology, or a related field. Knowledge of additional business analysis tools and methodologies.

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2 - 6 years

9 - 10 Lacs

Gurgaon

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A dynamic and proactive professional with experience in SLR in life sciences Educational Qualification - A degree in Life Sciences, Public Health/Health Economics, or equivalent from a reputed Tier 1 or Tier 2 college Typical Experience - 4-6 years Skill and Expertise - A degree in Life Sciences, Public Health/Health Economics, or equivalent from a reputed Tier 1 or Tier 2 college with 2-6 yrs of experience Experience in designing, planning, executing and managing systematic review studies in healthcare domain. Expertise in screening of title/abstract and full-text publications, data extraction and quality assessment Ability to distill complex information into data points for the data extraction template; Attention to details and problem-solving abilities Experience of handling electronic databases/platforms such as MEDLINE, Embase, Cochrane. OViD; Comprehensive knowledge of ENDNOTE, RefMan Excellent presentation skills, including comprehensive knowledge of PowerPoint Effective communication and stakeholder engagement skills working closely with project leads Primary Responsibility- Leads/executes specific workstreams within projects, driving review, qualitative synthesis and value messaging Designs and develops protocols for literature review studies Assists in creating search strategies for different review types Conducts peer review and auditing (quality checks) of records/full-text publications screened, data extracted and quality assessments carried out by others Assists in carrying out qualitative and quantitative synthesis Supports client interactions Collaborates with senior team members on protocols, frameworks and methodologies Dont meet every job requirementThats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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2 - 6 years

2 - 6 Lacs

Gurgaon

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A dynamic and proactive professional with experience in SLR in life sciences Educational Qualification - A degree in Life Sciences, Public Health/Health Economics, or equivalent from a reputed Tier 1 or Tier 2 college Typical Experience - 4-6 years Skill and Expertise - A degree in Life Sciences, Public Health/Health Economics, or equivalent from a reputed Tier 1 or Tier 2 college with 2-6 yrs of experience Experience in designing, planning, executing and managing systematic review studies in healthcare domain. Expertise in screening of title/abstract and full-text publications, data extraction and quality assessment Ability to distill complex information into data points for the data extraction template; Attention to details and problem-solving abilities Experience of handling electronic databases/platforms such as MEDLINE, Embase, Cochrane. OViD; Comprehensive knowledge of ENDNOTE, RefMan Excellent presentation skills, including comprehensive knowledge of PowerPoint Effective communication and stakeholder engagement skills working closely with project leads Primary Responsibility- Leads/executes specific workstreams within projects, driving review, qualitative synthesis and value messaging Designs and develops protocols for literature review studies Assists in creating search strategies for different review types Conducts peer review and auditing (quality checks) of records/full-text publications screened, data extracted and quality assessments carried out by others Assists in carrying out qualitative and quantitative synthesis Supports client interactions Collaborates with senior team members on protocols, frameworks and methodologies Dont meet every job requirementThats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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0 - 2 years

2 - 4 Lacs

Coimbatore

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Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add Analyst - Procurement position will be based in Coimbatore What a typical day looks like: Perform administrative activities related to Purchasing. Maintains files, logs, records of invoices, purchase orders and other related documentation. Enters and maintains information on various business systems. Assists in expediting orders. May contact vendors to obtain prices and schedule delivery dates. May develop and maintain resources for assigned commodity items. Prepares standard requests for quotation. Coordinates pricing revisions, order cancellations, delivery date revisions, activities associated with discontinued items, reviews and may recommend acceptable substitutes, and resolves invoice discrepancies. Interfaces directly with suppliers to resolve purchasing, change order and logistics issues. Helps or participates in purchase order negotiation, placement, maintenance and follow-up. Reviews standardized reports to identify issues or generate group statistics. May recommend buys to planning or adjust PO deliveries. Performs computer queries and conducts other related research to provide component and order information May provide routing instructions, track and trace shipments, interface with carriers/freight forwarders/customs brokers. May prepare shipping and customs documentation. May help supplier contract negotiation and development. May assist in content preparation and participate in strategic supplier reviews. The experience we re looking to add to our team: Typically requires completion of secondary school, vocational training, or equivalent with experience. Typically requires 0-2 years of related experience. What you ll receive for the great work you provide: Health Insurance Paid Time Off

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1 - 2 years

9 - 13 Lacs

Gurgaon

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US Consumer Services is looking for an Analyst of Specialized Risk Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, US Consumer Services Specialized Risk Management will: Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP10 Third-Party Management policy) Assist in specific activities / tasks required to support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs Assist in administrative activities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise Assist in administrative activities required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services Assist in specific activities / tasks required to support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas Assist in specific tasks / activities required to research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes Assist in specific activities / tasks required to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape Assist in specific activities / tasks to gather relevant operational risk insights, better practices, themes, etc. across the enterprise Required Qualifications: 1-2 years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities Project management, communication, and interpersonal skills Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Complying with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight Assisting in specific activities / tasks required to support advising on decentralized risk types into broader operational risk policies and programs. ORMCM Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

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0 - 2 years

3 - 7 Lacs

Mumbai

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The Analyst will be an integral part of a team that works on designing and building solutions that address our customer needs and create measurable social impact. In this role, you will be a part of our projects by working hand in hand with the client/s in problem solving, working with multiple stakeholders, and contributing to evidence based decisions for impact. Key Responsibilities Mapping the CSR landscape in India and spotting potential opportunities for social impact. Understanding a potential client s requirements for social impact and being able to translate that into proposals showcasing structured thinking. Solving simple problems or parts of complex problems by having an understanding of basic problem-solving framework Conducting research as required to arrive at the insights needed to solve the problem or to spot potential opportunities for social impact. Engage with stakeholders proactively with effective communication and build on the engagement to build a long term sustainable relationship. Supporting the team in ideating on growth in the sector. Go beyond own deliverables to support others in the team including the marketing team or the larger organization where required Work smoothly with peers and managers and is able to receive constructive feedback well Contribute to the creation of proposals Deliver high-quality documents consistently and work with the team to ensure timely delivery of project deliverables Support in the documentation of learnings and potentially the creation of reusable knowledge from the project The Ideal Candidate At Sattva, our goal is to realize the impact on the ground and to drive a collective win by engaging with multiple stakeholders. We are looking for individuals who align with our mission of alleviating poverty in our lifetime and have the following profile: 0-2 years of professional experience in consulting, project management & complex operations, stakeholder management in a corporate environment or in social enterprise Proficient in time and quality management, ensuring timely and high-standard deliverables for efficient project timelines. Strong written communication skills, crafting clear documents for effective team and client communication. Capable of delivering impactful presentations, using persuasion and visuals for enhanced client engagement. Skillfully cultivates and manages relationships with strategic partners to drive collaboration and achieve mutual goals. Strong verbal communicator, fosters effective dialogue within and outside the team. High emotional intelligence, fosters positive relationships and resolves conflicts effectively Skilled in monitoring and evaluation, providing insights for improvement. Proficient understanding and application of corporate social responsibility regulations and legal frameworks. Prioritizes achieving meaningful outcomes and measurable results, focusing efforts on creating positive social or environmental impact. Why Sattva? Its not about us really- Because IMPACT is everybody s business. Create Impact: Make an impact with the work you do and solutions you design Work Environment: Thrive in a diverse, inclusive and collaborative environment Learn & Grow: Challenge yourself to learn, grow and deliver the best you can Future Ready: Work on critical issues of today that will affect our collective tomorrow

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0 - 2 years

4 - 6 Lacs

Bengaluru

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As an Analyst, your role will be primarily internal facing. You will be responsible for full-cycle recruiting, from sourcing and attracting candidates to assessing and presenting qualified candidates to internal stakeholders to managing offers to qualified candidates. Your role will involve researching talent, engaging with the talent pool throughout their selection process and ensuring a smooth onboarding for the new hires. As a member of the Talent Acquisition team, you will engage with the team to work on team goals. Your day to day responsibilities will include: Generation of candidate pool and a talent pipeline Leverage existing sources and databases to mine interested candidates. Review resumes and phone screen candidates based on the role, to check Sattva and role fitment. Present candidates to hiring managers in a detailed manner. Ensure a healthy pipeline of candidates across positions by formulating recruiting plans to meet the requirements. Strengthen the visibility of Talent Acquisition Keep abreast of new and current trends within talent and recruiting Engage with the Marketing team to build and execute on strategies to build the Sattva employer brand and attract high-quality talent to Sattva. Participate in building and strengthening internal systems and processes which contribute towards effective and efficiency of the function. Provide accurate and timely updates to stakeholders e.g. team updates, managing & updating talent pipeline, communication with candidates, hiring stages etc. Actively contribute to the tangible knowledge of the organization by sharing learning and creating assets for other team members to re-use Support different aspects of organization-building as and when the opportunity arises. Key Competencies you will be using as a part of your role: Stakeholder Engagement Problem Solving Research Data Analysis and Synthesis Collaboration Key qualifications and experiences MBA/PGDM in Human Resources/ Masters in Psychology with 0-2 years of work experience or BBA / BMS / Bachelor of Psychology with 1-2 Years of full cycle recruitment, preferably experience in tech and non-tech hiring at junior and mid- senior levels Combination of talent acquisition plus executive search experience will be an advantage. Familiarity with sourcing methodologies and talent mapping exercises. Experience of working or developing recruiting metrics and populating staffing dashboards. Knowledge of Microsoft Excel and Powerpoint is good to have. Outstanding communication skills - written, verbal and excellent presentation skills. Proven ability to manage a variety of stakeholders across levels. Its not about us really- Because IMPACT is everybody s business. Create Impact: Make an impact with the work you do and solutions you design Work Environment: Thrive in a diverse, inclusive and collaborative environment Learn & Grow: Challenge yourself to learn, grow and deliver the best you can Future Ready: Work on critical issues of today that will affect our collective tomorrow

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0 - 5 years

1 - 5 Lacs

Chennai, Bengaluru, Hyderabad

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Key Responsibilities: 1. To execute and deliver projects and ensure quality of projects in terms of timelines, deliverables, and logistics 2. To identify and pursue new opportunities with new or existing clients for lead generation 3. To assist in developing winning business proposals for prospective clients after understanding the context, doing backend research and taking inputs from seniors 4. Adherence to internal processes & contribute to internal activities Key Competencies: Organizational Ownership Values Alignment & Achievement Orientation: a. Reliability and Conscientiousness b. Integrity & Openness c. Enthusiasm & Engagement d. Demonstrate motivation, drive to meet and exceed expectations and own standards Relationship Management: a. Ability to initiate and grow mutually beneficial relationships b. Actively develop networks c. Manages potentially difficult relationships Attention to detail: a. Able to 'zoom in' to detail quickly and accurately b. Check information, pick up inconsistencies and mistakes c. Can make detailed comparisons between similar sources Initiative: a. Identify ways to improve processes/situations b. Effectively solving problems Task Management: a. Task Prioritization b. Make realistic estimates of time and resource requirements

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2 - 7 years

5 - 6 Lacs

Mumbai Suburbs, Thane, Mumbai (All Areas)

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Should have Good English Communication Skill. Candidate should be from BPO background. Experience: - 3 Years in BPO and Min 1 Year as QA from BPO background Language Known: Hindi, English, any regional Language. Salary: - 6.5LPA Location: Mumbai Required Candidate profile Must be graduate or equivalent degree. Minimum 1 year on paper Quality auditor/analyst experience required. Good Knowledge of QA Audit and QA related activities i.e., dip check, calibration

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3 - 7 years

4 - 8 Lacs

Gurgaon

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The Customer Success, Senior Analyst works with Cint s customers to help them get the most from Cint s technology platforms. Customer Success Senior Analysts build strong relationships with new and existing users, set performance milestones, and act as a consultative resource to help clients achieve their goals. The Customer Success, Senior Analyst is also responsible for training and onboarding new users, ensuring client satisfaction through renewals, generating usage reports, and maximizing upsell opportunities by engaging with Sales, Trust Safety, Product and other functions as necessary. Responsibilities Enable customers to achieve their survey project goals using Cint s ResTech platforms. Manage relationships with Cint s clients to drive usage and adoption of Cint s products, and advocate for customer needs across internal stakeholder groups. Onboard new client business and train new and existing customers to use Cint s products in an optimal way. Gain a working understanding of clients businesses and organizational structures to identify opportunities for growth and performance improvement. Analyse trends in client performance and activity on a regular basis and form proactive recommendations and action plans to support customer growth. Qualifications Requirements Relevant customer-facing experience with ability to manage projects under tight deadlines. Experience with internal and external relati

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2 - 5 years

8 - 12 Lacs

Gurgaon

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The Technology Solutions Analyst is an Individual Contributor role who will support the Sales and Customer Service Team organization in crafting compelling technology solutions for our clients. She/he will have a good understanding of all the technical pieces (software and hardware) that fit in the BPO/Contact Center industry. Key Responsibilities include (but not limited to) Provide Technical and Consultative assistance to Sales. Get an understanding of technical specifications on the client architecture Assist in completion of Technology sections in RFI/RFP/RFQ as required Document and handover technical specifications for Post Sales implementation Drives accountability in cross functional IT teams during solutioning Up to date with Market on cloud practices, technology stack, products and services within the Contact center industry Requirements: Bachelors Degree or Equivalent with 2+ years experience. Basic knowledge on telecommunications and networking. Has built best practices in business process and created repeatable playbook Can lead multidisciplinary cross functional teams or projects Can handle multiple campaigns/projects at the same time Can review and write technical documentation including client-facing collaterals

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7 - 12 years

16 - 18 Lacs

Bengaluru

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Key Accountabilities Define and govern the software applications direction in accordance with architecture standards and business process leads. Investigate complex business and system issues, researching and identifying innovative solutions. Conduct and guide others in the implementation of SAP TM Supply chain solution applications including requirements capture and analysis, development of design documentation, test and debug software applications, software configuration, support deployment and cutover activities. Compile, prioritize and coordinate implementation of enhancements and defect fixes. Contribute to the strategy and technical planning of software applications in accordance with software compliance standards. Integrate complex process areas including data, business, reporting and security across a subset of the organization. Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff. Partner with BOSC function Deployment teams, Non-SAP Delivery teams, 3rd Party Delivery teams, GIT Service Delivery, and SW/Project teams for delivery of a consistent E2E Supply Chain solution. Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS Bachelor s degree in a related field or equivalent experience. Minimum of four years of SAP TM implementation work experience. Other minimum qualifications may apply. PREFERRED QUALIFICATIONS Minimum of seven years of SAP Supply chain Management solution build or deployment work experience.

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5 - 10 years

12 - 13 Lacs

Noida

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Key critical skills required for this role include: Understanding of know your customer concepts, including customer identification, due diligence, and regulatory compliance requirements. Ability to analyse customer data, identify inconsistencies, and escalate potential red flags related to financial crime risks. Capability to meticulously review customer documents and information, ensuring correctness and completeness while minimizing errors in data processing. Strong verbal and written communication skills to interact professionally with internal stakeholders, request additional information when needed, and document findings clearly and concisely. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

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5 - 10 years

12 - 13 Lacs

Noida

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Key critical skills required for this role include: Conduct screening against sanctions lists, politically exposed persons lists and other relevant watchlists. Assist in the development and implementation of policies and procedures. Monitor customer transactions for suspicious activity and potential money laundering or terrorist financial risk. Assist with internal and external audits. Excellent analytical and problem-solving skills. Ability to adapt to changing regulations and company policies. Advance knowledge of MS excel and power point presentation. You may be assessed on key essential skills relevant to succeed in role, such as Strong understanding of Financial crime, regulations, controls, customer screening , strategic thinking as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

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3 - 8 years

8 - 14 Lacs

Delhi NCR, Delhi, Gurgaon

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Prior experience in market research and/or competitive intelligence required; business research and analysis experience in the consumer products/FMCG industry a plus Strong interviewing, research, analytical, and writing skills Required Candidate profile Strong English language skills Ability to work as per different time zones for projects involving primary research in the United States and other geographies capitalplacement02@gmail.com

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2 - 5 years

5 - 8 Lacs

Chennai, Pune, Delhi

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Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Fund Servicing Analyst within our fund operations team, you will play a pivotal role in the administration and servicing of investment funds. You will leverage your analytical skills and industry knowledge to ensure the accurate and timely processing of fund transactions, reporting, and compliance with regulatory requirements. Job Responsibilities Process and validate tasks, and investigate/resolve breaks in accordance with established work practices and procedures. Collaborate with various internal transfer agency teams such as fund implementation group, trade processing, settlements, cash processing, and account opening to process transactions and resolve any exceptions in a timely manner. Respond to and resolve client inquiries promptly. Demonstrate a strong understanding of Risk Management with the ability to manage issues and exceptions above materiality thresholds for resolution. Ensure all day-to-day queries are handled within required timelines and escalate issues as necessary. Attend and drive internal onshore partner meetings, usually via conference call, to ensure needs and expectations are consistently met or exceeded; ensure resolution of follow-up items. Engage in active involvement in projects within the team. Required Qualifications, Capabilities, and Skills Hold a Bachelor s degree. Demonstrate subject matter expertise in Transfer agency, reconciliation, trades settlements, KYC/AML, or strong financial markets product knowledge. Exhibit strong analytical and problem-solving skills, including taking the initiative to drive change and enhance controls. Be a self-starter with the ability to learn quickly. Communicate effectively with strong oral and written communication and presentation skills, including the ability to convey strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments. Manage strong relationship management and partnership with a large array of constituents; manage by influence to promote change. Lead with proven ability to manage by influence to promote change. Proactively identify and escalate issues.

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3 - 8 years

9 - 12 Lacs

Bengaluru, Jaipur

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Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk based approach towards transaction monitoring to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the misuse of its products and accounts for the purpose of money laundering or terrorist financing (ML/TF). As an Analyst/Sr. Analyst in FCO APAC L1 TM you are a functional specialist/SME who will be responsible for reviewing transactions within APAC TM alerts to identify any ML/TF cautionary flags, evaluate the risk and dispense to close or escalate cases which requires further review by the next level. You are expected to display expertise in evolving AML typologies. You are an extra-miler with good written and oral communication skills focusing on results and an analytical bent of mind toward problem solving. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Main responsibility is to review alerts as per KODs and set high standards in individual KPI delivery on timelines, QA and productivity Identifies and closes false alerts and false positive alerts Escalates alerts which cannot be deemed to be non-suspicious to AML Investigation team Support tasks or projects as assigned by Team Lead Ensures timely response to QA team s queries on alerts and timely remediation of any QA findings Support TL in MI preparation, UAT testing and/or any associated process activity as tasked Evaluate, in line with specified process goals, alert handling workflow to explore process automation/Robotics benefits Your skills and experience Work exposure in TM on different products, regions and well versed in AML regulations Working experience in platforms like ACTIMIZE, FIRCOSOFT, MANTAS etc Self-driven, good interpersonal, communication and problem-solving skills Educated to bachelor s degree level or equivalent qualification with at least 3+ years of relevant experience ACAMS or similar industrial accreditation would be highly desirable How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

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1 - 6 years

1 - 5 Lacs

Chennai

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Hiring AML with Transaction Monitoring requires excellent English with a minimum of 1 year of experience in the AML process. Rotation shift, 2 Rotation week off, Both ways cabs available. Non-voice process immediate joining Chennai Candidates * Required Candidate profile Should have AML with Transaction Monitoring Process experience Call us to line up your interview Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 *

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4 - 7 years

9 - 13 Lacs

Bengaluru

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As a Senior Analyst - Supply Chain Analytics the majority of your role will be focused on translating business needs and requests into data by developing and reporting supply chain analytics related to purchasing, inventory, sourcing, pricing, etc. along with the management of business systems used within supply chain. Responsibilities: Conduct analytical activities of system data. Conducts complex data analysis and evaluates intangibles providing management with fact based information. Coach team responsible for workflow process systems. Conduct reporting, including key performance indicators, lean kaizen requests, and other ad-hoc requests. Comply with all regulatory requirements and ethical standards related to function. Create and manager item master. Conduct vendor creation and screening. Qualifications: Bachelor s Degree - Supply Chain Management. 5 years related experience with a proven track record in supply chain value. Proven, effective analytical skills. Exceptional communication skills. Strong MS Excel, Word, and PowerPoint skills, ability to generate accurate and timely analysis using advanced proficiency in Microsoft Excel. Strong data mining, aggregation and analytical skills. Ability to work collaboratively across multiple functions and departments within the organization. Ability to work effectively under time constraints and multi task. Motivated self-starter who is organized, efficient and team- oriented.

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2 - 5 years

4 - 7 Lacs

Gurgaon

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Job Description The Project Success Senior Analyst will be working with a technology leader in the market research industry specializing in online and digital methodologies. They will be responsible for managing and overseeing online research projects while developing and growing relationships with customers. The position plays a critical role for the organization as the primary client contact. As part of a global team, the Project Success Senior Analyst is responsible for ensuring customer satisfaction through enabling project delivery for clients, supporting client growth strategies, troubleshooting client concerns, communicating effectively and often with clients, and assisting in upsell opportunities. Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company s growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative and superior results are rewarded. This position is remote. Qualifications Required Qualifications BA/BS Degree Minimum 2 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines

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3 - 5 years

5 - 7 Lacs

Pune

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Job Title End User Computing Analyst Location Pune, Maharashtra, India Experience 3-5 years The End User Computing Analyst will be responsible for ensuring the effective operation of end-user devices, providing technical support, and maintaining a high level of customer satisfaction. The role involves managing desktop, laptop, and mobile devices, troubleshooting hardware and software issues, and collaborating with IT teams to implement solutions. Provide prompt and professional support to end-users through various communication channels (email, phone, and in-person). Resolve incidents and service requests related to end-user computing devices, applications, and services. Perform installations, configurations, and upgrades of hardware and software. Conduct training sessions for end users on new technologies and software applications. Collaborate with IT teams to ensure compliance with security policies and best practices. Document support processes, incidents, and resolutions in the ticketing system. Assist in the deployment and maintenance of workstations, laptops, and mobile devices. Participate in IT projects and initiatives as required. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in end-user computing support or IT support. Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and common business applications. Excellent troubleshooting skills and ability to work with minimal supervision. Strong verbal and written communication skills. Certification in ITIL, CompTIA A+, or similar is a plus. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. A dynamic and inclusive work environment.

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1 - 3 years

3 - 5 Lacs

Bengaluru

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Essential Job Functions: Provide expert technical support in infrastructure services, responding to complex issues and inquiries. Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. Participate in the development of infrastructure documentation, including incident reports and configuration details. Apply deep technical knowledge to address complex infrastructure-related problems. Follow established best practices and standards in infrastructure service delivery. Apply critical thinking and technical skills to find solutions to infrastructure issues. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

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2 - 4 years

3 - 6 Lacs

Hyderabad

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Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best.As part of the Data Operations team youll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, youll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. Youll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. Well train you to be an expert in understanding, supporting and improving the customer experience.This position is required to work Monday through Friday with work hours between 8am to 6pm, local time with scheduling and work flexibility based on business needs.The position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount. Fluency in English reading, writing and comprehension skills to support the language specific market and to partner with international teams Excellent active listening skills with the ability to understand verbal nuances Understanding of the local region and cultural variations Demonstrates integrity and focuses on customer privacy Bachelors degree Preferred Qualifications Preferred Qualifications Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect Highly organized with strong attention to detail Ability to independently navigate systems and tools Experience in content review or a similar environment, prior testing experience preferred Demonstrates flexibility and adaptability to changing work-flows and responsibilities Grows with a team where expertise is shared and feedback is welcomed Excels at working independently to make timely decisions and take appropriate actions Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI Successfully meets or exceeds targets, working within tight deadlines Ability to identify business process solutions that increase efficiencies Ability to maintain focus and aim for high results through large volumes of tasks Ability to work on safety data which could include offensive material Thrives in repetitive work and ambiguous scenarios Fluency in Hindi reading, writing and comprehension skills Education & Experience Education & Experience Additional Requirements Additional Requirements More

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