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WHITE HORSE MANPOWER CONSULTANCY (P) LTD logo
WFM Capacity Planning Specialist | Contact Center Operations WHITE HORSE MANPOWER CONSULTANCY (P) LTD

4.0 - 9.0 years

0 - 0 Lacs

bangalore, hyderabad

On-site

Hiring: WFM Capacity Planning Specialist | Contact Center Operations | [Location] Experience: 4 10 Years CTC: Competitive (based on experience) Location: [Specify Bangalore/Hyderabad/etc.] Notice Period: Immediate to 30 Days Job Description: We are looking for an experienced Workforce Management (WFM) Capacity Planning Specialist with proven expertise in creating and managing capacity files for contact center operations. The role requires strong analytical and planning skills to ensure optimized staffing and efficient resource utilization. Key Responsibilities: Build, maintain, and update capacity planning files/models to align with forecasted demand. Analyze historical data (call volumes, A...

Posted 2 months ago

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