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Brighttier Inc logo
Service Desk Analyst Brighttier Inc

1.0 - 4.0 years

1 - 4 Lacs

remote, india

On-site

What are we looking for We are seeking a Service Desk Analyst who is eager to take responsibility for the day-to-day operations of managing incidents and service request tickets. The ideal candidate will be customer-focused, possess strong diagnostic abilities, and excel at prioritizing tasks and communicating effectively. You should be proactive in learning and developing expertise in service desk management within our specialized fields. Key Responsibilities: Support the Service Delivery Manager by taking responsibility for the day-to-day operations of managing incidents and service request tickets. Handle tickets raised by external customers, as well as tickets raised by internal employee...

Posted 1 month ago

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