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3 - 5 years

7 - 11 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Custom Software Engineering Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC. Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations. Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing. Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution. Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment. API Integration:Exposure to API integration to fully utilize SFMC's API capabilities. Marketing Automation Best Practices:Knowledge of Marketing Automation best practices. Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio. HTML and CSS:Familiarity with HTML and CSS for email template customization. Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPIs) and providing actionable insights. Roles and Responsibilities: Campaign Planning and Requirements Gathering: Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation. Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively.SFMC Configuration and Development: Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution. Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization. Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications.Campaign Execution and Management: Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools. Create Cloud pages within SFMC tool as per brief provided. Ensure accurate targeting and segmentation of campaign audiences. Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders. Conduct A/B testing and optimization to improve campaign effectiveness and customer experience. Troubleshoot and resolve any technical issues related to campaign execution.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualification Any Graduation

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4 - 8 years

14 - 19 Lacs

Hyderabad

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Marketing Cloud Architect to join our team in ???????Hyderabad, Telangana, ???????India. Once You Are Here, You Will Solution Architecture & Design Develop and deliver end-to-end technical solutions using Salesforce Marketing Cloud, ensuring alignment with business objectives. Design robust architecture solutions that integrate Marketing Cloud with other Salesforce products and external systems. Create detailed technical documentation, including system design, integration blueprints, and deployment strategies. Project Leadership & Collaboration Collaborate with cross-functional teams including marketing, IT, business analysts, and developers to gather requirements and translate them into technical designs. Act as the technical lead on projects, providing mentorship and guidance to development teams. Ensure adherence to best practices and industry standards throughout the project lifecycle. Implementation & Optimization Oversee the configuration, customization, and deployment of Salesforce Marketing Cloud modules (e.g., Email Studio, Journey Builder, Audience Studio). Drive continuous improvements by optimizing marketing automation workflows, segmentation strategies, and data integrations. Monitor system performance and recommend enhancements to ensure scalability and efficiency. Integration & Data Management Develop integration strategies between Salesforce Marketing Cloud and external systems using APIs (REST/SOAP) and middleware solutions. Work closely with data teams to ensure data accuracy, segmentation, and synchronization across platforms. Support the implementation of data governance and security best practices. Stakeholder Engagement & Strategy Engage with key stakeholders to understand business needs and provide strategic recommendations on leveraging Salesforce Marketing Cloud. Present technical solutions to non-technical audiences and senior management. Keep up-to-date with emerging trends and Salesforce releases, ensuring the organization remains competitive in digital marketing strategies. Involve in Pre-sales and RFP process if necessary. RequiredQualifications Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Technology, Marketing, or a related field. 9+ years of experience in digital marketing technology or enterprise IT, with a focus on Salesforce Marketing Cloud. Proven track record of architecting and delivering large-scale Salesforce Marketing Cloud projects. Technical Proficiency Strong expertise in Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Mobile Studio. Proficiency in integration technologies and experience working with REST/SOAP APIs. Hands-on experience with data management, segmentation, and analytics. Familiarity with scripting languages (e.g., AMPscript, SQL) used within the Marketing Cloud environment. Certifications All Salesforce Marketing Cloud Certification is preferred (Admin, Email specialist, Developer, Consultant). Additional accreditations are a plus. Soft Skills: Excellent communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. Strong problem-solving skills and a strategic mindset. Proven ability to work both independently and collaboratively in a fast-paced, agile environment. Preferred&n

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7 - 12 years

9 - 14 Lacs

Bengaluru, Hyderabad

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Skills: Thales key management operations and Cryptographic solutions,leadership and mentoring skills, problem solving and analytical skills,Scripting automation Required Candidate profile Notice Period: Immediate joiner EducationBE, B.Tech, ME, M.Tech Location Bangalore/ Hyderabad

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3 - 6 years

6 - 17 Lacs

Delhi NCR, Bengaluru, Hyderabad

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Salesforce Marketing Cloud Developer Looking for a world of opportunities and a fulfilling career? We are a creative digital consultancy. We combine leading digital and creative capabilities with the deep industry knowledge and experience Deloitte is known for. That means, our clients can bring us their biggest challenges, knowing we have what it takes to bring a business vision to life. Work You’ll Do Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into. Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace. Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development. Has excellent communication and interpersonal skills The Team The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients. We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves. Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios. We serve our clients through the following types of work: Cross-channel customer engagement strategy, design and development (web, mobile, social, physical) eCommerce strategy, implementation and operations Marketing Content and digital asset management solutions Marketing Technology and Advertising Technology solutions Marketing analytics implementation and operations Advertising campaign ideation, development and execution Acquisition and engagement campaign ideation, development and execution Agile based, design-thinking, user-centric, empirical projects that accelerate results Qualifications and Experience: Engage/ lead teams to execute projects and be the key interface to end users Analyze and identify gaps in functional/business requirements and should be able to effectively communicate this to both Business and Functional analysts Architecting requirements, analysis & providing marketing insight in other phases across existing and identified marketing programs ensuring delivery on planned value Playing a key liaison role during technology implementation, providing direction and requirements clarity and testing new and enhanced capabilities, prior to release into production Analyze, estimate and recommend solutions with in-depth understanding of customer landscapes Should be able to assess the impact on technical designs caused by changes in functional requirements Develop end-to-end marketing automation solution leveraging contact builder, email studio, automation studio, journey builder etc. Build/configure integration between Salesforce Marketing Cloud and CRM/other application using MC Connector/Middleware/SOAP/REST based solution Trains/mentors other practitioners on Salesforce Marketing Cloud and help build Deloitte marketing capabilities, thought leadership and assets Maintains alignment with Salesforce Marketing Cloud development best practices Required: Understand functional requirements and should be able to develop technical design using standard patterns and be able to communicate the same effectively to the team members. Minimum of 3-5 years of experience on Marketing Cloud/Eloqua or similar marketing platform Should have very good technical problem solving skills. Ability to analyze and identify gaps in functional/business requirement and should be able to effectively communicate with both Business and Functional analysts on the same. Ability to assess the impacts on technical design because of the changes in functional requirements. Ability to perform independent quality reviews on the project. Must have deep understanding of different kind of marketing programs in a multi- channel campaign and marketing world Preferred: Good knowledge on Front End skills such as HTML/CSS Good knowledge on SQL,SSJS, Ampscript, Execution of A/B Testing. Experience/ knowledge on tools such as Litmus/Email on Acid Experience on similar marketing platforms such as Pardot or Adobe Marketing Cloud would be plus

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9 - 14 years

25 - 30 Lacs

Hyderabad

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About Salesforce Were Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place. Job Details Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to products and APIs, AMPScript, JS/SSJS, HTML, CSS, SQL, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via APIs as well as a strong development background. Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well-architected solutions that best leverage the Salesforce platform Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Provide oversight and governance of Salesforce projects Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Maintain a target billable utilization aligned to the role Ability to understand a project and deep dive to debug issues From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects Liaise with Salesforce product teams to support client implementations Travels to client sites for projects, estimated 50-75% Requirements Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 9-14 years CRM experience with a minimum of 6 years on the Salesforce Marketing Cloud platform Expert level understanding of the Salesforce product suite, including Marketing Cloud Engagement, Marketing Cloud Personalization, Marketing Cloud Insights, Marketing Cloud Account Engagement, Data Cloud and Agent Force. Moderate experience with Sales, Service, Community, and Community Clouds Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure Active Salesforce certifications or ability to achieve relevant certifications upon hire

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7 - 11 years

9 - 13 Lacs

Mumbai

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Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: French - Expert What would you do? ?Understanding market requirements for multichannel Campaign/content and cascading tasks to content authors/art workers etc ?Ensuring Standards and Data Privacy Compliance for every project ?Maintain high quality standards for the campaign delivery and ensure timelines are met with Quality ?Execute Projects in line with project management principles of Communication (expert in language as per market), Stakeholder management, Risk & Issue Management etc. ?Ensure Process, Metrics & Reporting compliance for every Campaign throughout the various stages of campaign journey & delivery Role requires Digital Marketing Ads & Promotion creation/design Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? ?Excellent Communication Skills (French and English) ?Experience with digital marketing background ?Understands the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media platform , eCommerce, SEO, mobile marketing ?Highly organized, detail oriented, and results focused. Should be proactive ?Must have an ability to effectively handle tight deadlines and multiple projects ?Managing client expectations with regards to quality and timelines ?Working with different teams to get the project completed by meeting the required quality standards ?Experience in handling Microsoft Office tools (Excel, PowerPoint, Word, Project) ?Quick learner and ability to highlight risks and issues ?Ability to honor commitments and deadlines on assigned tasks ?Ability to prioritize tasks and complete assignments ?Bachelor's degree, willing to work across different shift Program Project Management Digital Marketing Roles and Responsibilities: I?Will be responsible for demand management and scope management ?Compliance and regulatory requirements adherence ?Co-ordinate with various stakeholders for multiple projects simultaneously ?Timely & appropriate communication to all stakeholders. Provide support to the onshore team ?Constantly update campaign status to stakeholders and red flag if there are any issues ?Proactively create mitigation and action plans to resolve risks, issues and align them with stakeholders. ?Create, maintain and communicate project plans, revise them as appropriate to meet changing needs and requirements of the Marketing team ?Manage status meetings, updates. Share Minutes of Meeting promptly ?Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans ?Follow ups with Marketing Manager for the required feedback/approvals ?Suggest improvement ideas to current processes based on developed expertise ?Participate in team initiatives and actively contribute to team success Qualifications Any Graduation

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10 - 14 years

12 - 16 Lacs

Mumbai

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Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Advanced What would you do? Requirements:Marketing Automation Strategy execution: Collaborate with marketing teams and project managers to understand business requirements and develop comprehensive execution/workflow for marketing automation strategies using Salesforce Marketing Cloud.Role requires Campaign Tech Lead (Salesforce marketing cloud) What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Salesforce Marketing Cloud tools and features, including Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. CRM Integration:Experience in integrating Salesforce Marketing Cloud with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. AMPscript and SQL:Proficiency in AMPscripts and SQL to customize email content, create complex data filters, and perform advanced data manipulations. Team Leadership:Strong leadership skills to guide and mentor a team of SFMC developers and administrators. Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Communication Skills:Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders. Technical Leadership: Lead a team of SFMC developers and SMEs, providing technical guidance, support, and mentoring. Facilitate technical decision-making and ensure adherence to best practices and standards.SFMC Implementation: Design, configure, and implement various components of SFMC, including journeys, automation workflows, email templates, landing pages, and data extensions, while ensuring scalability and maintainability.Integration and Data Management:Oversee data integration between SFMC and other systems (e.g., CRM, CMS) to enable seamless data flow for personalized and targeted marketing campaigns.Campaign Execution: Collaborate with marketing teams to execute and optimize marketing campaigns, ensuring they are delivered effectively, on time, and meeting the desired outcomes.A/B Testing and Analytics: Utilize SFMC s analytical capabilities to set up A/B tests, track campaign performance, and provide actionable insights to improve marketing strategies.Security and Compliance: Ensure SFMC implementations adhere to data security and privacy regulations (e.g., GDPR, CCPA) and internal security policies.Troubleshooting and Issue Resolution: Act as the technical escalation point for SFMC-related issues and Roles and Responsibilities: Documentation and Training: Create technical documentation, guidelines, and best practices for SFMC usage. Conduct training sessions to upskill the marketing and technical teams on SFMC functionalities.Stay Updated with SFMC Trends: Keep abreast of the latest updates, features, and trends in Salesforce Marketing Cloud to suggest innovative solutions and improvements.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

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5 - 7 years

19 - 22 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Platform Arch Assoc Principal Qualifications: Any Graduation Years of Experience: 5 to 7 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC.Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations.Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing.Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution.Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.API Integration:Exposure to API integration to fully utilize SFMC s API capabilities.Marketing Automation Best Practices:Knowledge of Marketing Automation best practices.Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio.HTML and CSS:Familiarity with HTML and CSS for email template customization.Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPls) and providing actionable insights. Roles and Responsibilities: Campaign Planning and Requirements Gathering:Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation.Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively. SFMC Configuration and Development:Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution.Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization.Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications. Campaign Execution and Management:Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools.Create Cloud pages within SFMC tool as per brief provided.Ensure accurate targeting and segmentation of campaign audiences.Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders.Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.Troubleshoot and resolve any technical issues related to campaign execution. Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

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5 - 8 years

7 - 10 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? API Integration:Exposure to API integration to fully utilize SFMCs API capabilities. Marketing Automation Best Practices:Knowledge of Marketing Automation best practices. Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio. HTML and CSS:Familiarity with HTML and CSS for email template customization. Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPIs) and providing actionable insights. Roles and Responsibilities: Requirement:Campaign Planning and Requirements Gathering: Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation. Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively.SFMC Configuration and Development: Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution. Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization. Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications.Campaign Execution and Management: Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools. Create Cloud pages within SFMC tool as per brief provided. Ensure accurate targeting and segmentation of campaign audiences. Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders. Conduct A/B testing and optimization to improve campaign effectiveness and customer experience. Troubleshoot and resolve any technical issues related to campaign execution.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership.Must Have Skills: Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC. Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations. Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing. Qualifications Any Graduation

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12 - 18 years

22 - 37 Lacs

Pune, Ahmedabad, Indore

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We seek a Salesforce Marketing Cloud Developer Mid-Level who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. Location: Hyderabad/Bangalore/Pune/Indore/Ahmedabad What will help you succeed: Excellent written and verbal communication skills Ability to work effectively with non-technical personnel Experience with email and/or marketing automation software and integration with databases Knowledge of Salesforce Marketing Cloud (SFMC) aka ExactTarget is required Experience working with all Marketing Cloud Builders and Studios, including Mobile Connect and Personalization Builder for Emails Develop responsive email templates with extensive knowledge of AMPscript and Guide Template Language Front-end development building Cloud Pages utilizing HTML, CSS, JavaScript and AMPScript Experience implementing automated solutions utilizing Marketing Cloud Server-Side Java Script (SSJS) Master with SQL and robust understanding of Marketing Clouds contact data model Extensive experience utilizing Journey Builder with thorough understanding of Audience Builder configuration Ability to elicit requirements and translate to technical solutions that can scale across multiple business units Experience with web service integration (REST/SOAP)

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3 - 8 years

9 - 15 Lacs

Noida

Remote

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Marketing Cloud personalisation (interaction studio) Developing Ampscript Code Journey builder A/B Testing, Automation Studio, Journeys from Simple to Sophisticated Based on Marketing Logic. Shift timings:11.30 a.m. to 8.30 p.m. Immediate joiners

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3 - 8 years

10 - 15 Lacs

Chennai

Hybrid

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Salesforce Marketing Cloud Email Specialist Email template creation Amp script Salesforce certified

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3 - 8 years

11 - 15 Lacs

Pune

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Salesforce marketing cloud certified

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7 - 12 years

0 Lacs

Hyderabad

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WHAT YOU NEED TO APPLY: Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or Marketing with 6+ years of relevant work experience OR demonstrated ability to meet the job requirements Prior experience implementing full cycle projects in Salesforce Marketing Cloud Minimum 5+ years of experience working in Salesforce Marketing Cloud products, including Email Studio, Mobile Studio, Automation Studio, Content Builder, Journey Builder and Personalization Studio Experience with Sales cloud as a CRM, Oracle and SQL based databased preferred At least 3 years of experience as an email developer/technical resource on the Salesforce Marketing Cloud platform is strongly preferred Must have experience and understanding of relational databases and development competency around MS SQL Server, MySQL Must have experience with AMP script Must have experience with HTML, XML, Java, SOAP, and REST-based web services. CSS and jQuery frameworks preferred Master with SQL and robust understanding of Marketing Cloud's contact data model and ETL Familiarity with multi-org connector and Marketing Cloud API Proficient in Marketing Cloud Connect, data extensions, and integration with external systems Creation and scheduling of automation activities in Automation Studio Salesforce Certifications: Marketing Cloud Email Specialist and Marketing Cloud Developer preferred; Marketing Cloud Consultant and Marketing Cloud Administrator certifications are a plus Able to demonstrate an understanding of the full range of customer information/data management systems and related processes and protocols Must be able to think critically and creatively when developing solutions Highly self-motivated contributor with a proven track record of obtaining results without significant direct report authority assigning tasks Capability to manage multiple priorities and tasks simultaneously; Easily adapts to new or different changing situations, requirements, or priorities Interpersonal & relationship building skills: ability to work well as an individual and within a team Personal drive to continually grow and enhance skills, knowledge, and scope of responsibilities Demonstrates solid verbal/written communication, listening, and communication skills with an ability to communicate across all employee and management levels Displays a high degree of initiative and effective organization and time management skills Strong analytical ability and ability to work with data Collaborative adapts to the diverse interests, styles, and perspectives of key players Excellent organizational skills and attention to detail Detail & Quality-oriented, self-directed, with problem-solving ability

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0 - 3 years

4 - 8 Lacs

Pune

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About The Role : Job TitleXtrackers Sales Support Analyst LocationPune, India Corporate TitleNCT Role Description DWS Group (DWS) aspires to be one of the world's leading asset managers. Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas, and Asia. DWS is recognised by clients globally as a trusted source for integrated investment solutions, stability, and innovation across a full spectrum of investment disciplines. We offer individuals and institutions access to our strong investment capabilities across all major liquid and illiquid asset classes as well as solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management as well as our deep environmental, social and governance focus complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, giving strategic guidance to our investment approach. DWS wants to innovate and shape the future of investing. We understand that, both as a corporate as well as a trusted advisor to our clients, we have a crucial role in helping to navigate the transition to a more sustainable future. With approximately 4,700 employees in offices all over the world, we are local while being one global team. We are committed to acting on behalf of our clients and investing with their best interests at heart so that they can reach their financial goals, no matter what the future holds. With our entrepreneurial, collaborative spirit, we work every day to deliver outstanding investment results, in both good and challenging times to build the best foundation for our clients financial future. Xtrackers, the ETF, ETC and mandates business of DWS, began in 2007 as a specialist in synthetically replicating ETFs. Today, we are one of the largest and most established ETF providers globally. With around 180 ETFs on our UCITS platform in Europe and over 40 ETFs on our US 40 Act platform, we offer our investors a broad range of efficient, high-quality exchange-traded index trackers across all major asset classes, including equities, bonds, and commodities. Today, our Xtrackers exchange traded funds (ETFs) are listed on eight exchanges worldwide. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities DWS is seeking a highly motivated, diligent applicant for the position of Sales Support Analyst. You will assist the global Xtrackers sales team, with a specific focus on the EMEA North and EMEA South teams. Being an extension of the teams on client enquiries related to, amongst other topics: ETF holdings ETF and index analysis Managing timely and accurate delivery of various ad hoc and regular reporting for clients, including, but not limited to: ETF holdings TPT Solvency II EETs EMTs Regionally relevant pension fund reporting (e.g., COVIP) Being the team point person for various tech and databases, such as: Aladdin Bloomberg Salesforce (including Salesforce Marketing Cloud) Setting up and maintaining internal databases and spreadsheets to monitor: Net new assets and net revenues Competitor products New launches in the market Traffic managing and reviewing RFPs. Client tax information requests Updating specific PowerPoint presentations for specific markets Your skills and experience The Ideal Profile University-level degree, MBA and/or CFA highly regarded. Proficiency with MS Office applications (in particular, MS Outlook, MS Excel, MS PowerPoint) Product knowledge of exchange traded products is an advantage but not required. Deep, demonstrable interest in financial markets Languages: English fluent, both written and spoken Italian / Spanish / French / Dutch / Swedish / Norwegian / Danish all beneficial but not necessary Personal characteristics Self-starter Resourceful Team player Proactive Able to think outside the box. Strong organizational skills Strong data analysis skills Excellent communication skills + high energy levels Flexible, able to deal with ad hoc urgent tasks as well as regular, scheduled tasks. High work ethic, with strong sense of ownership, accountability, and responsibility How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

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4 - 8 years

20 - 30 Lacs

Pune

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We are seeking a senior Marketing Cloud Consultant with 4-8 years of experience in Salesforce Marketing Cloud consultant : 1. Proficient in Developing and implementing complex marketing automation campaigns across Email Studio, Automation Studio, Journey Builder, Mobile Studio, and Web Studio. 2. Should be able to craft personalized customer journeys and automated workflows to maximize engagement and conversions. 3. Write and optimize AMPscript, SSJS, and SQL queries for data manipulation and dynamic content personalization. 4. Build and deploy data extensions, filters, and segmentation strategies to target specific audiences. 5. Develop and maintain custom landing pages, preference centers, and microsites using HTML, CSS, and JavaScript. 6. Develop and maintain API integrations between Marketing Cloud and external systems (CRM, e-commerce, data warehouses) using REST and SOAP APIs. Troubleshoot and resolve API integration issues. 7. Configure and maintain Marketing Cloud business units, users, and security settings. 8. Manage data imports and exports, ensuring data integrity. 9. Implement and maintain Marketing Cloud Connect for seamless Salesforce CRM integration. 10. Administer and optimize Marketing Cloud's data model and data extensions. Looking only for immediate joiners. Location- Pune (Baner, Viman nagar)

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2 - 5 years

6 - 10 Lacs

Bengaluru

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Description Technical Expertise 1.SFMC Core Skills (Required) oAdvanced proficiency in Journey Builder, Automation Studio, and Email Studio. oStrong understanding of Data Extensions, data relationships, and segmentation strategies. oExperience in building complex customer journeys, including multi-channel and personalized communications. 2.Coding and Scripting (Required) oExpert in AMPscript and (Potentially SSJS) for dynamic email content and custom scripting. oHands-on experience with SQL for data manipulation within SFMC. 3.API and Integrations oExperience with REST and SOAP APIs for integrating SFMC with external systems. oKnowledge of API Event Triggers and custom activities within Journey Builder. oUnderstanding of integration patterns between SFMC and Salesforce CRM or other third-party platforms. 4.Data and Analytics oAbility to design and implement custom reporting using SFMC reporting tools and data views. oFamiliarity with predictive analytics and AI-driven features like Einstein Engagement Scoring. Process and Frameworks 1.Agile and Kanban Delivery oExperience working in Agile (specifically Kanban) delivery environments, with tools like JIRA. 2.Testing and Quality Assurance oExperience in testing colleague solution for quality control purposes 3.Documentation and Knowledge Sharing oAbility to create and maintain technical documentation and contribute to knowledge-sharing sessions. oFamiliarity with Confluence or similar tools for documentation. Soft Skills 1.Problem-Solving oAptitude for troubleshooting complex technical issues and implementing scalable solutions. oAbility to address performance optimization for campaigns and data processes. 2.Communication and Collaboration oStrong verbal and written communication (English) skills to interact with onshore teams and stakeholders. 3.Adaptability oAbility to work flexibly in a fast-paced, dynamic environment. oEagerness to learn and adapt to new tools, features, and best practices within the SFMC ecosystem. Certifications and Experience Required CertificationsoSalesforce Marketing Cloud Email Specialist oSalesforce Marketing Cloud Consultant (preferred) Experienceo4-6 years of hands-on experience in SFMC development, with a focus on delivering high-quality solutions in a multi-national or large-scale setup. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Salesforce Marketing Cloud;SOAP;Salesforce CRM;customer journey Languages RequiredENGLISH Role Rarity To Be Defined

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10 - 14 years

20 - 25 Lacs

Mumbai

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Experience - 10 yrs Team handling experience html ,css, java script ,ampscript

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3 - 7 years

5 - 9 Lacs

Bengaluru

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The Position As a Senior Associate Marketing Automation Manager, you will be responsible for: Build and execute Multichannel campaigns on SFMC to engage our customers effectively. Manage stakeholders and collaborate with cross-functional teams. Master the local data model to ensure accurate and targeted marketing efforts. Be the subject matter expert in multichannel execution, providing guidance on campaign optimization. Demonstrate independence and decision-making skills to drive successful marketing automation initiatives. Qualifications To be successful in this role, you should have the following qualifications: Bachelors Degree or Above preferably in Computer Engineering. Proven track record of executing end to end campaigns from creating segment, to building email and journeys on SFMC in a similar sized company for at least 3 years . Experience working with SMS and WhatsApp based campaigns would be a value add. Strong communication and collaboration skills, able to translate marketing requirements into functional campaigns. Experience as a Business Analyst is a plus. Proficient in data management, building data extensions and preparing data for importing/uploading. Familiarity with AMPscript and HTML. Self-motivated with strong attention to detail, focused on delivering the best possible experience for our customers. Ability to work in a fast-paced, results-oriented climate, collaborating across functional areas and multiple locations. Proven analytical and problem-solving skills. Shift timings are 12 PM to 8.30 PM.

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5 - 10 years

7 - 12 Lacs

Bengaluru

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The Strategy & Consulting Global Network Song Practice | Salesforce Marketing C onsultant Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot) | Level: Consultant | Location: Gurugram / Mumbai / Bengaluru / Hyderabad / Chennai / Pune | Years of Exp: 5+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Managing full spectrum of Marketing program execution from strategy definition to technical delivery in Salesforce Marketing Cloud Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Monitoring trends, analyzing data, to optimize marketing campaigns. Identifying marketing process improvement opportunities Developing business case for campaign strategies, technology solutions Developing / supporting development of MarTech/AdTech platform technology. Qualifications Bring your best skills forward to excel at the role: Hands-on experience of SFMC/Pardot Good Consulting experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Read about us. Blogs Your experience counts! Overall experience of 3-5+ years in designing / managing marketing campaigns with at least 4+ years of hands-on/functional consultant experience in Salesforce Marketing Cloud/Pardot implementation with deep functional, industry and client facing experience Should be certified in Salesforce Marketing Cloud/Pardot Experience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Experience with organizing 1st, 2nd, 3rd party data, segments, and campaign setup. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in working with middle to senior management levels within existing organization / client organizations. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities. Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

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3 - 6 years

1 - 6 Lacs

Pune, Mysore, Bengaluru

Hybrid

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salesforce maketing cloud developer

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2 - 7 years

4 - 9 Lacs

Bengaluru

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Description Technical Expertise 1.SFMC Core Skills (Required) oAdvanced proficiency in Journey Builder, Automation Studio, and Email Studio. oStrong understanding of Data Extensions, data relationships, and segmentation strategies. oExperience in building complex customer journeys, including multi-channel and personalized communications. 2.Coding and Scripting (Required) oExpert in AMPscript and (Potentially SSJS) for dynamic email content and custom scripting. oHands-on experience with SQL for data manipulation within SFMC. 3.API and Integrations oExperience with REST and SOAP APIs for integrating SFMC with external systems. oKnowledge of API Event Triggers and custom activities within Journey Builder. oUnderstanding of integration patterns between SFMC and Salesforce CRM or other third-party platforms. 4.Data and Analytics oAbility to design and implement custom reporting using SFMC reporting tools and data views. oFamiliarity with predictive analytics and AI-driven features like Einstein Engagement Scoring. Process and Frameworks 1.Agile and Kanban Delivery oExperience working in Agile (specifically Kanban) delivery environments, with tools like JIRA. 2.Testing and Quality Assurance oExperience in testing colleague solution for quality control purposes 3.Documentation and Knowledge Sharing oAbility to create and maintain technical documentation and contribute to knowledge-sharing sessions. oFamiliarity with Confluence or similar tools for documentation. Soft Skills 1.Problem-Solving oAptitude for troubleshooting complex technical issues and implementing scalable solutions. oAbility to address performance optimization for campaigns and data processes. 2.Communication and Collaboration oStrong verbal and written communication (English) skills to interact with onshore teams and stakeholders. 3.Adaptability oAbility to work flexibly in a fast-paced, dynamic environment. oEagerness to learn and adapt to new tools, features, and best practices within the SFMC ecosystem. Certifications and Experience Required CertificationsoSalesforce Marketing Cloud Email Specialist oSalesforce Marketing Cloud Consultant (preferred) Experienceo4-6 years of hands-on experience in SFMC development, with a focus on delivering high-quality solutions in a multi-national or large-scale setup. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Salesforce Marketing Cloud;SOAP;Salesforce CRM;customer journey Languages RequiredENGLISH Role Rarity To Be Defined

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10 - 14 years

7 - 11 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.You will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Salesforce Marketing Cloud tools and features, including Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. CRM Integration:Experience in integrating Salesforce Marketing Cloud with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. AMPscript and SQL:Proficiency in AMPscripts and SQL to customize email content, create complex data filters, and perform advanced data manipulations. Team Leadership:Strong leadership skills to guide and mentor a team of SFMC developers and administrators. Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Communication Skills:Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders. Web Development:Knowledge of web development technologies (HTML, CSS, JavaScript) to create and customize landing pages and email templates. API Integrations:Understanding of API integration concepts to facilitate data exchange between SFMC and other platforms. Data Analysis and Reporting:Proficiency in data analysis and reporting tools (e.g., Tableau, Power BI) to extract insights and present performance reports. Agile Methodology:Familiarity with Agile project management methodologies to drive projects efficiently. Personalization and Segmentation:Experience in creating personalized customer experiences through advanced segmentation strategies. Roles and Responsibilities: Marketing Automation Strategy execution: Collaborate with marketing teams and project managers to understand business requirements and develop comprehensive execution/workflow for marketing automation strategies using Salesforce Marketing Cloud.Technical Leadership: Lead a team of SFMC developers and SMEs, providing technical guidance, support, and mentoring. Facilitate technical decision-making and ensure adherence to best practices and standards.SFMC Implementation: Design, configure, and implement various components of SFMC, including journeys, automation workflows, email templates, landing pages, and data extensions, while ensuring scalability and maintainability.Integration and Data Management:Oversee data integration between SFMC and other systems (e.g., CRM, CMS) to enable seamless data flow for personalized and targeted marketing campaigns.Campaign Execution: Collaborate with marketing teams to execute and optimize marketing campaigns, ensuring they are delivered effectively, on time, and meeting the desired outcomes.A/B Testing and Analytics: Utilize SFMC s analytical capabilities to set up A/B tests, track campaign performance, and provide actionable insights to improve marketing strategies.Security and Compliance: Ensure SFMC implementations adhere to data security and privacy regulations (e.g., GDPR, CCPA) and internal security policies.Troubleshooting and Issue Resolution: Act as the technical escalation point for SFMC-related issues and provide timely resolutions to maintain smooth operations.Documentation and Training: Create technical documentation, guidelines, and best practices for SFMC usage. Conduct training sessions to upskill the marketing and technical teams on SFMC functionalities.Stay Updated with SFMC Trends: Keep abreast of the latest updates, features, and trends in Salesforce Marketing Cloud to suggest innovative solutions and improvements.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

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7 - 9 years

7 - 12 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Manager Qualifications: Any Graduation Years of Experience: 7 to 9 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.You will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Salesforce Marketing Cloud tools and features, including Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. CRM Integration:Experience in integrating Salesforce Marketing Cloud with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. AMPscript and SQL:Proficiency in AMPscripts and SQL to customize email content, create complex data filters, and perform advanced data manipulations. Team Leadership:Strong leadership skills to guide and mentor a team of SFMC developers and administrators. Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Communication Skills:Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders. Web Development:Knowledge of web development technologies (HTML, CSS, JavaScript) to create and customize landing pages and email templates. API Integrations:Understanding of API integration concepts to facilitate data exchange between SFMC and other platforms. Data Analysis and Reporting:Proficiency in data analysis and reporting tools (e.g., Tableau, Power BI) to extract insights and present performance reports. Agile Methodology:Familiarity with Agile project management methodologies to drive projects efficiently. Personalization and Segmentation:Experience in creating personalized customer experiences through advanced segmentation strategies. Roles and Responsibilities: Marketing Automation Strategy execution: Collaborate with marketing teams and project managers to understand business requirements and develop comprehensive execution/workflow for marketing automation strategies using Salesforce Marketing Cloud.Technical Leadership: Lead a team of SFMC developers and SMEs, providing technical guidance, support, and mentoring. Facilitate technical decision-making and ensure adherence to best practices and standards.SFMC Implementation: Design, configure, and implement various components of SFMC, including journeys, automation workflows, email templates, landing pages, and data extensions, while ensuring scalability and maintainability.Integration and Data Management:Oversee data integration between SFMC and other systems (e.g., CRM, CMS) to enable seamless data flow for personalized and targeted marketing campaigns.Campaign Execution: Collaborate with marketing teams to execute and optimize marketing campaigns, ensuring they are delivered effectively, on time, and meeting the desired outcomes.A/B Testing and Analytics: Utilize SFMC s analytical capabilities to set up A/B tests, track campaign performance, and provide actionable insights to improve marketing strategies.Security and Compliance: Ensure SFMC implementations adhere to data security and privacy regulations (e.g., GDPR, CCPA) and internal security policies.Troubleshooting and Issue Resolution: Act as the technical escalation point for SFMC-related issues and provide timely resolutions to maintain smooth operations.Documentation and Training: Create technical documentation, guidelines, and best practices for SFMC usage. Conduct training sessions to upskill the marketing and technical teams on SFMC functionalities.Stay Updated with SFMC Trends: Keep abreast of the latest updates, features, and trends in Salesforce Marketing Cloud to suggest innovative solutions and improvements.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

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1 - 3 years

3 - 5 Lacs

Mumbai

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Skill required: Marketing Operations - Creative Design Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.The QA Specialist be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client regarding the campaign and content management processes. Auditing campaigns and online content for the website Completing audits as per client's requirements and agreed timelines Ensure quality and timely completion of audits Ensure clear feedback on errors Flag risks to quality to the leads and reporting of audit results Experience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etc Knowledge/basic experience in HTML coding and CSS What are we looking for? Strong Interpersonal and communication skills including ability to interact with senior members in the project board. Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required. Ability to take end-to-end ownership of audits by collaborating across teams and individuals. An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation. Identify operational risks and issues related to current process and indicate to operations Be flexible to work in shift hours ensuring complete overlap with markets and stakeholders Help in overall team's work-load by managing own deliverables and help team when required Roles and Responsibilities: Audit requests for all types of work using standard checklists Tracking audit results Completing audits based on targets and timelines Adhere to the audit framework when conducting audits Identify common defects and devise measures and actions for improvement Reporting audit results, feedback and progress on improvements at frequency defined by management Coach individuals to improve their output quality Maintain checklists versions and communicate updates to the team Qualifications Any Graduation

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