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5.0 - 7.0 years

19 - 22 Lacs

mumbai

Work from Office

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Platform Arch Assoc Principal Qualifications: Any Graduation Years of Experience: 5 to 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC.Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations.Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing.Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution.Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.API Integration:Exposure to API integration to fully utilize SFMC s API capabilities.Marketing Automation Best Practices:Knowledge of Marketing Automation best practices.Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio.HTML and CSS:Familiarity with HTML and CSS for email template customization.Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPls) and providing actionable insights. Roles and Responsibilities: Campaign Planning and Gathering:Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation.Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively. SFMC Configuration and Development:Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution.Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization.Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications. Campaign Execution and Management:Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools.Create Cloud pages within SFMC tool as per brief provided.Ensure accurate targeting and segmentation of campaign audiences.Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders.Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.Troubleshoot and resolve any technical issues related to campaign execution. Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualification Any Graduation

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3.0 - 8.0 years

5 - 10 Lacs

bengaluru

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Marketing Cloud Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Key Responsibilities :1 Collaborate with cross-functional teams, including Business, Marketing, Product and data science to identify personalization opportunities. 2 Develop and implement Salesforce Marketing Cloud Personalization strategies and campaigns. 3 Configure and validate Campaigns on the website and Apps through MCP. 4 Implement Site mapping changes on the website/App and Catalogue changes in MCP backend. 5 Monitor and report on the performance of campaigns, providing insights for continuous improvement. Train and support team members on using Marketing Cloud Personalization and best practices. 6 Provide technical support and troubleshooting for any issues related to Salesforce Marketing Cloud Personalization. 7 Provide overall administrative functions with Salesforce Marketing Cloud Personalization. This includes managing roles and permissions and onboarding new users. Technical Experience :1 Excellent technical expertise in Salesforce Marketing Cloud MCP2 Good to have Salesforce Marketing Cloud modules Email Studio, Automation Studio, Journey Builder, Analytics Builder 3 Good hands on experience with AMPScript, SQL 4 Good to have exposure in SSJS, API integration 5 Knowledge in Coding Best Practices 6 Good to have Experience in Agile planning and development Professional Attributes :1 Team player, ability to work independently and assist juniors 2 stakeholder management skills, people management, good communication Educational Qualification:15 years of full time education Qualifications 15 years of full time education

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2.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

The Salesforce Marketing Cloud Developer is responsible for designing, developing, and implementing solutions within the Salesforce Marketing Cloud platform, including integrations, data extensions, and automations. They collaborate with stakeholders to understand business requirements and translate them into technical solutions. This role involves customizing and configuring Marketing Cloud modules, integrating with external systems, and optimizing marketing campaigns. Your Role and Responsibilities Designing and developing solutions, including integrations, data extensions, and automations, within the Salesforce Marketing Cloud platform. Customizing Marketing Cloud modules to meet business requirements. Integrating Marketing Cloud with other systems and data sources. Creating and maintaining email templates, journeys, and automations. Manage journey logic for audience specifications. Implementing personalization and segmentation strategies for targeted marketing campaigns. Troubleshooting and resolving technical issues within Marketing Cloud implementations. Collaborating with cross-functional teams, including audience build leads, user interface developers, and client marketing teams to ensure alignment with overall business goals. Staying updated on the latest Salesforce Marketing Cloud features and best practices. Collaborate in code reviews, provide constructive feedback, and maintain code quality standards Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Proven experience as a developer Proficiency in Salesforce Marketing Cloud configuration and development. ability to design end to end journeys in SFMC Journey Builder Experience with AMP script for email scripting and customization. Strong SQL skills Knowledge of web development technologies including HTML, CSS, and JavaScript. Ability to configure and troubleshoot APIs Excellent problem-solving and analytical skills. Effective communication and collaboration abilities. Preferred technical and professional experience Bachelor’s degree in computer science or similar Salesforce Marketing Cloud Administrator certification Salesforce Marketing Cloud Developer certification Salesforce Marketing Cloud Email Specialist Workflow tool experience (Jira, Workfront, Aprimo, etc.)

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5.0 - 8.0 years

9 - 14 Lacs

bengaluru

Work from Office

Novo Nordisk Global Business Services ( GBS) IndiaDepartment- Commercial GBS- Omnichannel Ops, MESAre you an expert in marketing automationDo you have experience in executing multichannel campaignsWe are looking for a Senior Automation Manager to join our team in the Commercial, GBS department at Novo Nordisk. If you are ready for a new challenge, read on and apply today for a life-changing career. The position As a Senior Automation Manager, you are required to own and manage the delivery of day-to-day campaign operation tasks thereby ensuring best in class omnichannel campaign execution and efficient operations for a great affiliate and customer experience across selected markets.You will have both the technical depth and breadth needed to play an SME role on SFMC along with strong project and stakeholder management experience that have resulted in successful implementations across multiple channels like email, WhatsApp and SMS. You will be responsible for handling end to end process of managing the requests in the queue and ensuring a timely delivery. Day to day execution of multichannel campaigns. Evolve multichannel campaign operations in close collaboration with the line manager. Drive adoption of newer channels like WhatsApp and SMS alongside email for execution of omnichannel journeys. Quality and process responsible. Contributor to deliver on Multichannel Execution Service KPIs. Qualifications To be successful in this role, you should have the following qualifications: Masters Degree or above preferably in Computer Engineering/IT. 10+ years of experience with digital marketing is a requirement inclusive digital campaign management and analysis, marketing automation and building platform integrations and APIs. 7+ years of experience using Salesforce Marketing Cloud. Knowledge of HTML/CSS/Amp script/SQL for Salesforce Marketing Cloud. Excellent communication skills and a desire to improve processes. Proficiency in pharma (digital) marketing. Deep knowledge of -and experience with Salesforce CRM and Salesforce Marketing Cloud. Experience with OCE-Marketing and OCE-Sales (IQVIA solution) is a plus but not mandatory. Experience activating on channels like WhatsApp and SMS within journeys in SFMC. Relevant certifications on Salesforce Marketing Cloud would be a plus. Strong analytical and problem-solving skills. Highly trustworthy and excellent at building cross-functional collaboration. Ability to work in a fast-paced, results-oriented climate; across functional areas and multiple locations. Proven analytical and problem-solving skills. Shift timings are 12 PM to 8.30 PM. About the department The Commercial GBS department is responsible for creating insights to launch a product, market intelligence, forecasting, multichannel customer engagement planning, and global brand strategy and tactics. Our team consists of professionals in project management, brand management, brand communications, and life cycle management of products. Located at our headquarters, this fast-paced and dynamic department plays a crucial role in driving the success of our business.

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2.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

The Salesforce Marketing Cloud Developer is responsible for designing, developing, and implementing solutions within the Salesforce Marketing Cloud platform, including integrations, data extensions, and automations. They collaborate with stakeholders to understand business requirements and translate them into technical solutions. This role involves customizing and configuring Marketing Cloud modules, integrating with external systems, and optimizing marketing campaigns. Your Role and Responsibilities Designing and developing solutions, including integrations, data extensions, and automations, within the Salesforce Marketing Cloud platform. Customizing Marketing Cloud modules to meet business requirements. Integrating Marketing Cloud with other systems and data sources. Creating and maintaining email templates, journeys, and automations. Manage journey logic for audience specifications. Implementing personalization and segmentation strategies for targeted marketing campaigns. Troubleshooting and resolving technical issues within Marketing Cloud implementations. Collaborating with cross-functional teams, including audience build leads, user interface developers, and client marketing teams to ensure alignment with overall business goals. Staying updated on the latest Salesforce Marketing Cloud features and best practices. Collaborate in code reviews, provide constructive feedback, and maintain code quality standards Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Proven experience as a developer Proficiency in Salesforce Marketing Cloud configuration and development. ability to design end to end journeys in SFMC Journey Builder Experience with AMP script for email scripting and customization. Strong SQL skills Knowledge of web development technologies including HTML, CSS, and JavaScript. Ability to configure and troubleshoot APIs Excellent problem-solving and analytical skills. Effective communication and collaboration abilities. Preferred technical and professional experience Bachelor’s degree in computer science or similar Salesforce Marketing Cloud Administrator certification Salesforce Marketing Cloud Developer certification Salesforce Marketing Cloud Email Specialist Workflow tool experience (Jira, Workfront, Aprimo, etc.)

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2.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

The Salesforce Marketing Cloud Developer is responsible for designing, developing, and implementing solutions within the Salesforce Marketing Cloud platform, including integrations, data extensions, and automations. They collaborate with stakeholders to understand business requirements and translate them into technical solutions. This role involves customizing and configuring Marketing Cloud modules, integrating with external systems, and optimizing marketing campaigns. Your Role and Responsibilities Designing and developing solutions, including integrations, data extensions, and automations, within the Salesforce Marketing Cloud platform. Customizing Marketing Cloud modules to meet business requirements. Integrating Marketing Cloud with other systems and data sources. Creating and maintaining email templates, journeys, and automations. Manage journey logic for audience specifications. Implementing personalization and segmentation strategies for targeted marketing campaigns. Troubleshooting and resolving technical issues within Marketing Cloud implementations. Collaborating with cross-functional teams, including audience build leads, user interface developers, and client marketing teams to ensure alignment with overall business goals. Staying updated on the latest Salesforce Marketing Cloud features and best practices. Collaborate in code reviews, provide constructive feedback, and maintain code quality standards Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Proven experience as a developer Proficiency in Salesforce Marketing Cloud configuration and development. ability to design end to end journeys in SFMC Journey Builder Experience with AMP script for email scripting and customization. Strong SQL skills Knowledge of web development technologies including HTML, CSS, and JavaScript. Ability to configure and troubleshoot APIs Excellent problem-solving and analytical skills. Effective communication and collaboration abilities. Preferred technical and professional experience Bachelor’s degree in computer science or similar Salesforce Marketing Cloud Administrator certification Salesforce Marketing Cloud Developer certification Salesforce Marketing Cloud Email Specialist Workflow tool experience (Jira, Workfront, Aprimo, etc.)

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3.0 - 8.0 years

8 - 18 Lacs

kochi

Remote

SFMC Email Developer Exp:3+ yrs Work Timing: 1 to 10 PM IST Work Location: Remote / Kochi Notice Period: Immediate to 15 days Develop responsive, accessible, and pixel-perfect HTML/CSS email templates for ecommerce transactional communications. • Troubleshoot and resolve rendering issues across major email clients (Outlook, Gmail, Apple Mail, etc.). • Collaborate with internal design teams to translate mockups into functional email templates. • Ensure emails are optimized for performance, deliverability, and user engagement. • Conduct thorough QA testing across devices and platforms. • Work within Salesforce Marketing Cloud (SFMC) to build, test, and deploy transactional email. • Maintain and update reusable code modules and template libraries. • Stay current with email best practices, trends, and compliance standards (e.g., CAN-SPAM, GDPR). Qualifications • 35 years of professional experience developing marketing or transactional emails. • Strong proficiency in HTML and CSS, specifically for email development. • Deep understanding of email client rendering quirks and how to work around them specifically mode issues (dark/light mode). • Experience with email testing tools (e.g., Everest, Litmus, Email on Acid). • Familiarity with Salesforce Marketing Cloud or similar ESPs is a plus. • Strong attention to detail and commitment to quality. • Excellent communication and collaboration skills. Nice to Have • Experience with version control systems (e.g., Git). • Knowledge of accessibility standards in email. • Intermediate SQL skills. • Familiarity with marketing automation and personalization strategies. • Experience with AMPscript, Journey Builder, and SFMC Transactional API.

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