Customer Success Specialist Cisco Systems

12.0 - 16.0 years

0 Lacs

maharashtra

On-site

Role Overview: The Customer Success Specialist (CSS) role at Cisco is a pivotal position that involves being a strategic advisor and technical expert for customers, guiding them to accelerate their adoption of Cisco products and solutions. As a CSS, you play a crucial role in transforming their business and driving positive business outcomes. This role is a part of the Cisco Customer Experience (CX) organization. Key Responsibilities: - Deliver Accelerators and ATX (Ask-the-Expert) sessions to a diverse set of customers. - Tailor deliverables to produce quantifiable business outcomes within scope and timeline. - Facilitate high-impact, technology-specific workshops across all levels of an or...

Posted 13 hours ago

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Customer Success Specialist - Security Cisco Systems

12.0 - 16.0 years

0 Lacs

maharashtra

On-site

The Customer Success Specialist (CSS) role is a critical, strategic advisor, and technical expert who engages with customers to accelerate their adoption of Cisco products and solutions. As a CSS, your role within the Cisco Customer Experience (CX) organization is to help transform businesses and drive positive business outcomes. CSSs are subject matter experts in their aligned product or architecture, combining deep technical knowledge with a keen intuition for business. Your responsibilities include providing consultative solutions to customers to help them realize value faster. Mastery of relationship management, account handling, soft skills, and a thorough understanding of the competiti...

Posted 2 months ago

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Customer Success Specialist Cisco Systems

12.0 - 16.0 years

0 Lacs

maharashtra

On-site

The Customer Success Specialist (CSS) role at Cisco is a pivotal position that involves being a strategic advisor and technical expert for customers, guiding them to accelerate their adoption of Cisco products and solutions. As a CSS, you play a crucial role in transforming their business and driving positive business outcomes. This role is a part of the Cisco Customer Experience (CX) organization. As a CSS, you are expected to be a subject matter expert in your aligned product or architecture. By combining your deep technical knowledge with a keen intuition for business, you will provide consultative solutions that help customers realize value faster. Your expertise in relationship manageme...

Posted 2 months ago

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Customer Success Specialist - Security Cisco

12.0 - 17.0 years

14 - 19 Lacs

Mumbai

Work from Office

The role will: Deliver Accelerators and ATX (Ask-the-Expert) sessions to a diverse set of customers, tailoring deliverables and producing quantifiable business outcomes with scope and timely engagement. Facilitate high impact, technology-specific workshops targeted at all levels of an organization to accelerate a business initiative, potentially in conjunction with the CXP/CXM/CSM/PSM roles. Leverage domain specialization and expertise to expertly identify and proactively manage risk areas and customer expectations that could impact successful delivery Contribute to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams Inspire cu...

Posted 3 months ago

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