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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence APM Roles & responsibilities: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles & responsibilities: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM 3 to 5 years of experience and knowledge of Investment Banking Operations. Should be good with logical and quantitative abilities to derive information from data.

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8.0 - 13.0 years

10 - 15 Lacs

Mumbai

Work from Office

KYC -Senior Process Manager Job TitleSenior Process Manager - SkillKYC Mumbai |Full-time (FT)|Financial Markets Shift Timings APAC/EMEA/ NAM |Management Level SPM The Client Lifecycle Practice team is a cross-functional team of operations, sales and marketing, technology, and product professionals who are all passionate about developing a global client lifecycle practice. The KYC (Know Your Customer) Operations Sr. Manager role is a unique intermediate management-level position within the KYC Practice team responsible for establishing KYC program delivery strategies, policies, procedures, and processes, and running KYC programs for eClerxs client delivery engagements. The overall objective of this role is to ensure the development and management of KYC programs at eClerx. In this role, you will not only be responsible for operations management, but also collaborate with KYC process SMEs, product managers, and technologists to set new standards in the KYC and Client Lifecycle space, and shape and crystallize our playbook for innovating at scale. Specifically, you will have two functional roles: KYC - Senior Process Manager Responsibilities- Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. Operations Management Manage KYC Operations for eClerxs clients in line with global and regional regulatory requirements. Monitor and resolve issues, and establish preventative controls to manage operations risk. Oversee the day-to-day global operations to ensure the team is operating effectively. Ensure controls designed to minimize the operational risks are in place and satisfactory to clients. Lead delivery strategies aimed at improving client experience and mitigating regulatory concerns. Ensure procedures, policies, and guidelines are kept up to date for the program. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Oversee allocation of resources and costs to manage priorities to meet goals and objectives effectively. Qualifications- 8+ years of experience in KYC, AML, and Client Due Diligence Operations. KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Hands-on with the ability to multi-task Tech/ops transformation experience is a plus Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy. Consistently demonstrate clear and concise written and verbal communication. Experience in data analysis with intermediate/advanced Microsoft Office Suite skills. Proven ability to manage multiple activities and build/develop working relationships. Effective prioritization and time management. Exceptional ability to influence and motivate partners to the KYC process. Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail. Bachelor's degree/University degree or equivalent experience eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable and telecom, retail, fashion, media and entertainment, manufacturing, travel and leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies, today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 16,000+ people across its global sites in the US, UK, India, Italy, Germany, Singapore, and Thailand. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. We uphold the principles of equality and inclusivity. As part of our Diversity, Equity, and Inclusion (DEI) hiring initiative, we are committed to providing equal opportunities to all individuals.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles & responsibilities: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM 3 to 5 years of experience in handling a team of minimum of 10 members and has good experience and knowledge of KYC, AML, and Due Diligence Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Should be good with logical and quantitative abilities to derive information from data.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles & responsibilities: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM 3 to 5 years of experience in handling a team of minimum of 10 members and has good experience and knowledge of KYC, AML, and Due Diligence Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Should be good with logical and quantitative abilities to derive information from data.

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10.0 - 12.0 years

12 - 14 Lacs

Pune

Work from Office

FCC Advisory & Delivery Support Group Designation Senior Process Manager Location: Pune/ Mumbai Travel (Domestic or International) 1015% (client meetings, workshops, or internal coordination) : As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Provide expert advice and guidance to clients on a wide range of KYC-related matters, including regulatory compliance, risk assessment, identifying procedural or policy gaps Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovationas business needs evolve Contribute to the review, update, and development of policies, procedures, and guidelines to ensure they remain current, comprehensive, and effective. Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Serve as a trusted and strategic advisor to internal stakeholders, including other consulting teams, providing KYC expertise and support on cross-functional projects/programs Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance AML investigation or Fraud, and develop data-driven solutions to enhance efficiency and effectiveness Lead and manage KYC projects or client book of work with full ownership of delivery quality, timelines, and regulatory compliance Build and maintain strong relationships with key client stakeholders, understanding their needs and expectations, and ensuring project deliverables meet their requirements Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Provide expert-level guidance on regulatory requirements, policy interpretation, and risk mitigation strategies Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team Assist in preparing training material or delivering workshops to build domain knowledge across teams Required Qualification: Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 10 -12 years of experience in Financial Crime compliance (KYC/AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Proven ability to lead and manage complex KYC projects independently, with a track record of delivering successful outcomes Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively to both technical and non-technical audiences Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Proficient in MS Office Suite and Strong analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions to mitigate risks effectively. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced and dynamic environment Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Ability to identify root causes, assess risk impact, and propose practical solutions in real-time FCC/KYC scenario Brings a consultative approach to stakeholder engagementlistens first, diagnoses gaps, and offers actionable recommendations Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisornot just an executor Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovationas business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings APAC/EMEA/NAM |Management Level SA | Travel NA

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4.0 - 6.0 years

6 - 8 Lacs

Mumbai

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. APM Roles & responsibilities: As a Quality Control consultant, you will play a pivotal role in ensuring the accuracy and compliance of our KYC processes. The ideal candidate will have extensive experience in KYC operations, a keen eye for detail, and a strong understanding of regulatory requirements. This role is not just about meticulous file reviews; it's about shaping the future of our KYC operations through strategic insights, continuous process improvement, and mentoring the next generation of KYC professionals. If you're driven by a passion for precision, regulatory excellence, and a desire to influence positive change in a dynamic financial landscape, this position offers an unparalleled opportunity to make a lasting impact. Quality Control: Conduct thorough reviews of KYC files to ensure accuracy, completeness, and adherence to regulatory standards. Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team. Process Improvement: Collaborate with the KYC operations team to implement improvements to the KYC processes. Stay abreast of industry best practices and regulatory changes to enhance the quality control framework. Training and Development: Provide guidance and training to KYC analysts to improve the overall quality of KYC files. Stay informed about emerging trends and technologies in the KYC domain. Functional & Technical Skills: Communication: Communicate effectively with cross-functional teams, highlighting quality control findings and proposing corrective actions. Liaise with compliance and risk management teams to address and mitigate potential issues. Qualifications: Bachelor's degree in Finance, Business, or a related field. Minimum of 4-6 years of hands-on experience in KYC operations within the financial industry. In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes. Strong analytical skills with the ability to identify patterns and anomalies. Excellent articulation and interpersonal skills. Proficient in MS Office Suite and basic data analysis tools (e.g., Excel). Preferred Qualifications: Professional certification in AML or KYC (e.g., CAMS, CFE). Experience with quality control tools and methodologies. Familiarity with global KYC requirements and standards.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles & responsibilities: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM 3 to 5 years of experience in handling a team of minimum of 10 members and has good experience and knowledge of KYC, AML, and Due Diligence Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Should be good with logical and quantitative abilities to derive information from data.

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2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

Job TitleSA LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities This role will include the understanding and implementation of the KYC lifecycle. He/she would be responsible for opening, amending, reviewing and exiting clients according to established policies and procedures, and also review clients transactions to detect and report either proposed or completed unusual transactions. Key responsibilities include: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions Perform further investigation on identified suspicious client and clients transactions and report to KYC/AML compliance officer Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). 2 to 4 years of experience and knowledge of KYC, AML, and Due Diligence Should be able to understand, manage and calculate risks Should be good with logical and quantitative abilities

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6.0 - 9.0 years

8 - 11 Lacs

Pune

Work from Office

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Specialism KYC, AML, Due Diligence PM Roles & responsibilities: Specialism - KYC, AML, Due Diligence KYC- Process Manager-Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 6 to 9 years of experience in handling team of minimum 25 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

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Roles & responsibilities: Basic understanding of most of the / any of the below legal agreements Agreement Type ISDA MA International Swaps and Derivative Association Master Agreements CSA Credit Support Annex Repo - MRA Repurchase Agreement - Master Repurchase Agreement Repo - GMRA Repurchase Agreement - Global Master Repurchase Agreement SLA - MSLA Securities Loan Agreement -Master Securities Loan Agreement SLA - GMSLA Securities Loan Agreement -Global Master Securities Loan Agreement PBA Prime Brokerage Agreement Digitisation/ codification of legal agreements Understanding of attributes of legal Agreements mainly of ISDA, CSA, REPO, SLA, PBA Capturing of legal attributes Remediation of data related legal attributes LIBOR Remediation Data capturing Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Expected to work on Data capture, cataloguing, data processing, system inputs and updates, reconciliations, settlements and fund transfers Expected to be aware of attributes such as but not limited to agreement date, agreement governing law, master Agreement version, cross-default provisions, counterparty contact information, downgrade triggers, transfer restrictions (SR 14-1), termination right. Preparation of reports using MS Excel Role could entail external interaction with agents/counterparties/clients to solve queries and discrepancies related to the process. This could be telephonic or through emails Risk identification and escalation, timely escalation of outstanding issues to clients

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2.0 - 3.0 years

4 - 5 Lacs

Pune

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings APAC/EMEA/NAM |Management Level SA | Travel NA

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4.0 - 6.0 years

6 - 8 Lacs

Chandigarh

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The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. APM Roles & responsibilities: As a Quality Control consultant, you will play a pivotal role in ensuring the accuracy and compliance of our KYC processes. The ideal candidate will have extensive experience in KYC operations, a keen eye for detail, and a strong understanding of regulatory requirements. This role is not just about meticulous file reviews; it's about shaping the future of our KYC operations through strategic insights, continuous process improvement, and mentoring the next generation of KYC professionals. If you're driven by a passion for precision, regulatory excellence, and a desire to influence positive change in a dynamic financial landscape, this position offers an unparalleled opportunity to make a lasting impact. Quality Control: Conduct thorough reviews of KYC files to ensure accuracy, completeness, and adherence to regulatory standards. Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team. Process Improvement: Collaborate with the KYC operations team to implement improvements to the KYC processes. Stay abreast of industry best practices and regulatory changes to enhance the quality control framework. Training and Development: Provide guidance and training to KYC analysts to improve the overall quality of KYC files. Stay informed about emerging trends and technologies in the KYC domain. Functional & Technical Skills: Communication: Communicate effectively with cross-functional teams, highlighting quality control findings and proposing corrective actions. Liaise with compliance and risk management teams to address and mitigate potential issues. Qualifications: Bachelor's degree in Finance, Business, or a related field. Minimum of 4-6 years of hands-on experience in KYC operations within the financial industry. In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes. Strong analytical skills with the ability to identify patterns and anomalies. Excellent articulation and interpersonal skills. Proficient in MS Office Suite and basic data analysis tools (e.g., Excel). Preferred Qualifications: Professional certification in AML or KYC (e.g., CAMS, CFE). Experience with quality control tools and methodologies. Familiarity with global KYC requirements and standards.

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

Job TitleSA LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities This role will include the understanding and implementation of the KYC lifecycle. He/she would be responsible for opening, amending, reviewing and exiting clients according to established policies and procedures, and also review clients transactions to detect and report either proposed or completed unusual transactions. Key responsibilities include: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions Perform further investigation on identified suspicious client and clients transactions and report to KYC/AML compliance officer Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). 2 to 4 years of experience and knowledge of KYC, AML, and Due Diligence Should be able to understand, manage and calculate risks Should be good with logical and quantitative abilities eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Graduation (B.Com., BBA, BBM, BCA) / Post Graduation (M.Com., MBA, PGDM) 2 to 4 years of experience in KYC, AML, Due Diligence. You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Shift Timings APAC/EMEA/NAM

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC and Due Diligence You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

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2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Specialism KYC, AML, Due Diligence Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Graduation (B.Com., BBA, BBM, BCA) / Post Graduation (M.Com., MBA, PGDM) 2 to 4 years of experience in KYC, AML, Due Diligence. You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Shift Timings APAC/EMEA/NAM

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2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC, AML, Due Diligence. You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Specialism KYC, AML, Due Diligence End to End remediation of clients based on KYC requirements as per global regulatory requirements Performing checks on AML/CDD on all customer types with different legal entity types (Trusts, Charities, Partnerships, Special Purpose Vehicles, Foundations) Conduct investigations on databases such as Lexis-Nexis, World Check on clients and connected parties Perform screening for PEP & Negative Media to identify the risk of the client and escalate for further enhanced due diligence Research and document evidence related to function, structure and ownership of client organization in order to comply with global legislative and internal standards of AML policy Maintain CDD at the highest level of quality to protect the Bank from regulatory risk which could result into financial and reputational damage Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Functional & Technical Skills: Graduation (B.Com., BBA, BBM, BCA) / Post Graduation (M.Com., MBA, PGDM) 2 to 4 years of experience in KYC, AML, Due Diligence. You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities.

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC, AML, Due Diligence Should be good with logical and quantitative abilities to derive information from data.

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2.0 - 4.0 years

4 - 6 Lacs

Chandigarh

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC, AML, Due Diligence. You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

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6.0 - 9.0 years

8 - 11 Lacs

Mumbai

Work from Office

Job TitlePM LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance Key responsibilities include: Maintain working knowledge of various internal processes including KOPs, Local Regulations & Guidelines. Publishing of MIS on status of the KYC Periodic Review to the Senior Management of the Bank (Both Regional & Local) Ensure that there are no Critical Audit Points as a result of Regulatory or Internal Audits. Rollout of any new KYC Policy / Regulations and also proper understanding of the same within the team and stakeholders. For the delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full. Ensure appropriate escalation policies exist and are followed. Work collectively with management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity planning, adherence to and improvement in performance and quality standards and appropriate career development. Provide leadership support, guidance and coaching to the team. Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate. Work in a high-pressure and time-sensitive environment. Perform quality checks to ensure that defined guidelines are adhered for excellent QA scores. Work as the process owner and ensure end to end management of all activities associated with the process. Ensure adherence to standards, procedures and also identify risk mitigates wherever there is a control issue. Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). 6 to 9 years' experience in AML Compliance & KYC within the financial services industry with experience in Data Quality and Controls Work closely with other internal teams to ensure top of the line service to Clients. Prioritize tasks and ensure adherence to timelines for completion of activities Initiate and lead change management initiatives within the team. Ensure structured upward & downward communication Responsible for ensuring that cases are managed effectively and consistently in line with the agreed process; ensuring that all aspects of delivery are running effectively and if necessary, escalating issues. Liaises with multiple internal stakeholders to ensure the smooth delivery of KYC & AML services to clients. Supports the production of critical metrics and reporting which provide data related to department performance, risk quantification and stratification. Review complex KYC cases and ensure appropriate escalation to internal teams such as AML. You will be an individual contributor as a part of a team with a predetermined focused scope of work. Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc

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8.0 - 13.0 years

10 - 15 Lacs

Pune

Work from Office

Job Title: CLC Practice Training and Development Location: Mumbai/Pune Job Overview: As a CLC Practice Trainer in our Training and Development team, you'll lead the design and delivery of advanced KYC training for experienced professionals with 8+ years in the field. Your role involves collaborating with cross-functional teams, incorporating industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast of KYC regulations, and your assessments measure the effectiveness of training, contributing to continuous improvement. If you're a seasoned KYC professional passionate about knowledge transfer, we invite you to shape our team's expertise and drive success in a dynamic environment. Responsibilities: Training Program Development: Design, develop, and deliver comprehensive KYC training programs for employees at various levels. Stay updated on industry best practices and regulations to incorporate into training modules. Experienced KYC Training: Conduct specialized training sessions for experienced professionals in the KYC domain, focusing on advanced concepts and practical applications. Provide mentorship and guidance to junior trainers within the team. Content Creation: Develop engaging training materials, including presentations, case studies, and assessments, tailored to the needs of experienced KYC professionals. Collaborate with subject matter experts to ensure accuracy and relevance of training content. KYC Process Improvement: Work closely with KYC operations teams to identify areas for process improvement and incorporate relevant insights into training programs. Provide feedback on the effectiveness of training initiatives and suggest adjustments as needed. Assessment and Evaluation: Create assessments and evaluation metrics to measure the success and impact of training programs. Analyze training outcomes and provide recommendations for continuous improvement. Qualifications: Bachelor's degree in Finance, Business, or a related field. Minimum of 8+ years of hands-on experience as a trainer in KYC operations within the financial industry. In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes. Strong analytical skills with the ability to identify patterns and anomalies. Excellent articulation and presentation skills. Preferred Qualifications: Certification in Training and Development or a related field. Previous experience in content creation/design Experience in using e-learning platforms and technology for training delivery. Previous experience in mentoring or coaching junior trainers eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

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2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC, AML, Due Diligence Should be good with logical and quantitative abilities to derive information from data.

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