2366 Aml Jobs - Page 17

Ensure compliance with SEBI PMS Regulations Develop and maintain Compliance Manual, Checklist, Tracking, and Reporting Assist in AML/PMLA & Insider Trading Compliance Assist in concurrent, internal, and statutory audits related to PMS.2-3 years of experience in PMS/AIF/MF compliances. Knowledge of SEBI PMS regulations, Companies Act 2013, AML/PMLA, and Insider Trading regulations.

Ensure compliance with SEBI PMS Regulations Develop and maintain Compliance Manual, Checklist, Tracking, and Reporting Assist in AML/PMLA & Insider Trading Compliance Assist in concurrent, internal, and statutory audits related to PMS.2-3 years of experience in PMS/AIF/MF compliances. Knowledge of SEBI PMS regulations, Companies Act 2013, AML/PMLA, and Insider Trading regulations.

Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o Understanding and assessing the risk of the application o Using and interpreting lending policy to ensure the case meets the packaging guidelines Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines. Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies Hous o Credit reference reports, EPC reports, Companies House searches Undertaking required Customer due-diligence through: o Document assessment and validation; proof of ID, proof of address o Ensure accuracy of data from a customer identity perspective o Ensure CDD policies are adhered Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts. Adhering to required data management standards by applying the correct updates and notes in a clear and concise way Mandatory Skills: Mortgage( DM). Experience: 3-5 Years.

Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o Understanding and assessing the risk of the application o Using and interpreting lending policy to ensure the case meets the packaging guidelines Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines. Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies Hous o Credit reference reports, EPC reports, Companies House searches Undertaking required Customer due-diligence through: o Document assessment and validation; proof of ID, proof of address o Ensure accuracy of data from a customer identity perspective o Ensure CDD policies are adhered Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts. Adhering to required data management standards by applying the correct updates and notes in a clear and concise way Mandatory Skills: Mortgage( DM). Experience: 5-8 Years.

Hiring for Transaction Monitoring Min 2 years exp mandatory 5 days work 2 week off 1 way cab Immediate joiners only Salary-7.5lpa (ctc) Bangalore Location only Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Job Purpose Qualification : Graduate in any Discipline Relevant Experience: Minimum 1+ years of experience in Banking CASA Field Sales is required (Liability insurance sales preferred). Functional Competencies: Selling skills, Good communication skills, Fluently speaks and understands local language Job Responsibilities Financial Responsibilities: Customer service attitude, Negotiation & Relationship building Skills. Ability to convince the customers Ability to work under pressure. Job Responsibilities Financial Responsibilities: Acquisition of CASA & liabilities a/c from cold calling, market reference, cross sell and selling third party products (life & health insurance, mutual funds SIPs) Non Financial Responsibilities: Responsible for implementing sales and marketing activities within a branch in order to grow the Liabilities business and achievement of sales targets .Ensure Liability acquisition targets are met by developing new relationships and leveraging existing ones within the customer base. Responsible for acquiring new customers through multiple channels campaigns (in the vicinity), branch walk-ins, referrals from existing customers, through industry bodies and associations and through running industry. Achieving over all numbers and value targets as per scorecard. Ensuring timely opening of accounts and giving smooth on boarding experience to NTB customers Compliance & Risk Responsibilities: Understanding of KYC, AML guidelines and complying with Bank policies and guidelines for the role and responsibilities. Taking the responsibility of bank's information - No third party info disclosure, verbal, written, soft copy, mail any way. Please call Elakiya 9514166620 for more info Thanks, Elakiya 9514166620

Key Responsibilities Market Analysis: Monitor and analyze domestic and international trade trends, including import/export data, tariffs, and trade agreements, to identify opportunities and risks. Data Management: Collect, organize, and maintain trade data from various sources, ensuring accuracy and accessibility for reporting and analysis. Reporting: Prepare regular reports and presentations on trade performance, market conditions, and policy impacts for senior management and stakeholders. Compliance Monitoring: Ensure adherence to trade regulations and company policies, identifying and addressing any compliance issues. Collaboration: Work closely with sales, logistics, finance, and legal teams to align trade strategies with business objectives. Forecasting: Develop forecasts and models to predict future trade trends and inform strategic planning. Process Improvement: Identify and implement improvements in trade processes to enhance efficiency and effectiveness.

Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customers requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Milki Bisht| Sr. Recruiter India Business | NLB Services Pvt Ltd |+91 9151206474 Email id – milki.bisht@nlbtech.in

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only

Note: Candidates preferred from only Indian Banks and Fintech industry. Purpose of the Job (Brief) The incumbent will be responsible to ensure that Bank complies with AML regulations and provides necessary support to the Compliance function in monitoring of transactions. Deliverables (Maximum 5-6 key responsibilities) Closure of alerts with respect to AML Recommending STRs on cases fit for STR filing To do various transaction monitoring activities Preparation and Updation of data for FIU reporting Suggesting AML process improvement plans to eliminate gaps Ensuring that the Bank complies with RBI regulations and provides necessary support to the Compliance function . Demonstrate (Key competencies) Team player and result-oriented In-depth knowledge on PMLA Analytical and problem solving abilities Excellent communication skills Hands on MS-Excel; SQL would be an added advantage Decision Level Prime: Final Decision Making authority, accountable to the Management Closure of AML alerts Conduct trainings on RBI Compliances Process Improvement Plans Reporting and presentations on non- compliances Shared: Decisions reached jointly with peers on a collective basis Documentation on AML procedures Coordinate with internal auditor Contributory: Makes a major contribution to a decision or policy judgment reached by others Guidance to staff and various team members on AML related issues. Educational Level Post Graduate preferably in Banking related courses Working Experience: A / B (3 -8 years / 9 - 15 years) in Banking industry

Greetings from ignites We are hiring for sanctions screening for the top MNC in bangalore Looking for minimum 2 year experience in Transaction Monitoring, AML, Fraud Investigation salary - up to 9 lacks + incentives Location- Hebbal Bangalore Shift- US shift Immediate joining, please call hr Shruthi@7816842400 hr Aditi@7795311459 Hiring For Transaction monitoring/AML /fraud salary 9lks

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

We are looking for a highly motivated Fraud Detection & AML Specialist to be a part of our team and contribute significantly to the identification and mitigation of money laundering risks and other financial crimes. The ideal candidate should possess a solid background in financial crime investigation, AML procedures, and regulatory compliance. You should have the capability to analyze intricate financial transactions and identify and report any suspicious activities according to global regulations. The key responsibilities for this role include conducting Fraud Detection & AML tasks in an International BPO environment. Your role will involve working closely with various financial systems to uncover potential financial crimes. Excellent communication and interpersonal skills are essential for effectively collaborating with the team and external stakeholders. The ability to adapt to rotational shifts is necessary for this role. To be considered for this position, you must have a minimum of 2 years of experience in Fraud Detection & AML within an International BPO setting. A graduation degree is mandatory for this role. The work schedule is 5 days a week, and the job offers a 1-way cab facility. The position is based in Pune, Maharashtra, and the salary ranges from 45K to 58K, depending on your experience level. Immediate joiners are preferred for this role. If you meet the requirements and are interested in this opportunity, please send your resume along with a cover letter highlighting your relevant experience and why you are interested in this position to raman.dass@thethreeacross.com. This is a full-time and permanent position with benefits such as Provident Fund. The work location is in person. We look forward to receiving your application and potentially welcoming you to our team as a Fraud Detection & AML Specialist.,

Role & responsibilities Responsibilities: Complete the initial review of customer account activity flagged by the Banks automated monitoring system. Identifying potential unusual activities in the account (if any). Write a comprehensive analysis of the account activity which includes a detailed disposition as to why an alert is being closed or escalated for further review. Ensure that all procedural and guidance documents remain current and in compliance with all regulatory and legal requirements as well as Global Standards. Maintaining a high degree of knowledge of appropriate BSA and OFAC laws and regulations Working with the Banks Financial Intelligence Unit to identify and report potentially suspicious activity. Communicating with the Relationship manager to get any additional information required for review about the customer account activity/transaction. Performing other related duties as assigned by the Alert Disposition Team Leader and BSA Manager of the Financial Intelligence Unit. Need to provide training for the new associates joining the process. As a subject matter expert, need to access the changes and discuss the impact with the client and Management. CAMS, CFE or other compliance-related certification preferred but not required. Must have prior experience with reviewing and working alerts, preferably in the financial intelligence unit of financial institution, as well as analyzing or managing financial crime investigative processes. Detail orientated and well organized and proficient in Microsoft office: Word, Excel, PowerPoint is highly preferred. Ability to read, write, and speak English at professional proficiency required. POC-L K Sushma Lakshmi

Greeting from Infosys BPM Ltd., We are hiring candidates for AML Skill. Please walk-in for interview on 18th July 25 at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216038 Interview details: Interview Date: 18th July 25 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations AML Job Description 1. Knowledge in transaction monitoring or AML investigations with hands on experience in identifying SAR/No SAR cases. 2.Conduct thorough investigations of suspicious financial transactions and activities. 3.Prepare and submit detailed SAR reports of any suspicious activity to relevant authorities 4. Knowledge on Currency Transaction Reports (CTRs) 5.Excellent communication and reporting skills Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A/3A Shifts: US Shift Experience: 1Yr to 5Yrs Notice Period: Immediate Joiners only Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Warm Greetings from RIVERA MANPOWER SERVICES!!!! Maria 99865 84828 (Please send us a message on WhatsApp in case the numbers are busy) I. Position Summary KYC and AML Analyst play a crucial role in *Monitored crypto transactions for anomalies, including unusual patterns, high-risk jurisdictions, and darknet involvement. *Prepared detailed investigation reports and escalated critical findings to management and regulators as required. *Successfully mitigated crypto-related financial crime risks through proactive investigation and reporting. *Enhanced transaction monitoring processes by integrating advanced tools . *They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. Position Overview You will be responsible for supporting Client Service Transfer and process the request per defined bank guidelines and mandates. Candidates must possess a strong sense of urgency with an ability to work in a team environment, highly goal oriented with excellent verbal and written communication and interact with internal stakeholders to identify and resolve any issues/ dependencies and track the activity to closure Reviewing and understanding the banker request Manage the service line transfer and current relationship scope across LOBs Performs required research for a product set-up and service transfer to assess documentation and approval requirements. Manage activities through instruction via internal portals with external clients and internal stakeholders such as banker and connect via email, chat and phone calls as necessary Ensure documentation conforms to the Bank's legal guidelines and policies and standards, including risk mitigation through adherence to the control framework Ownership to the assigned transfer cases and follow up / escalate per defined process Ensure all applicable approvals are secured and the request is executed II. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Logical thinking and decision making III. Minimum Qualifications and Experience Graduate with 1+ years of experience in KYC Client Onboarding. Regards, Maria 99865 84828 Rivera Manpower Services.

Currently we are looking for AML / KYC Analyst to join our team! Hyderabad AML / KYC Analyst * 2.5+ years of experience * Hiring for SPE/SME role * Work from office * US shift timing * Immediate to 1month notice * Skill set: AML/ KYC cases Customer Due Diligence, Account activity reviews, KYC On-boarding for individuals and entities, suspicious activity monitoring and surveillance, economic sanctions, politically exposed person monitoring Package * SPE - Up to 5.5LPA * SME - Up to 7.6LPA Requirement * Coordinate with counterparts on customer/client onboarding and approvals across multiple functions/Units * Undertake renewal of due diligence on existing clients/counter parties to ensure identifications of changes in risk profile, including reputation and operational risk factors * Monitor implementation of AML related audit recommendations which can be from internal/External auditors, regulators. * Participate in design and testing of enhancement to client due diligence database, Reports and systems * Interacting with Onsite controllers on various operational issues. * Setting up new AML/KYC Procedures, operationalizing with the Business, providing quality assurance and Establishing a Transparent Metrics Process * Provide Ongoing KYC Due Diligence Support for Periodic Reviews and Event Based Reviews * Help optimize the Client Onboarding Experience with a Focus on Minimal Touch Points while Satisfying Regulatory Requirements and Internal AML/KYC Procedures * Help to gather metrics from various business partners and share regular, transparent MI Reporting to all Stakeholder * Understanding of the applicable regulatory landscape and regulatory bodies across geographies. Interested candidates Contact HR Varsha @ 7208023222 / varsha@careerguideline.net and also refer to the people who are seeking for job

Position description: This role is responsible for driving theentire business targets for liabilities assigned to the branch; Manage exceptionalcustomer service, proactive sales environment and efficient branch operations,while adhering to regulations/compliance requirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branch operations, cash management and servicequality; work closely with product and marketing teams to drive campaigns attheir branches. This role monitors daily performance of branchstaff and manages a team of 10 to 15 employees. This role manages leadership reporting ofBOO/BOSM & BSM. In certain cases will have dotted linereporting of few Silver & Gold Branch Heads reporting to them This role is assigned higher targets for theirrespective branches and is applicable only to Platinum & Titanium Branches. Primary Responsibilities: BusinessImplement branch specific marketing communication strategies to continuously strengthen the Ujjivan brandThis role is responsible for driving the entire business targets for liabilities assigned to the branch Manage exceptional customer service proactive sales environment and efficient branch operations while adhering to regulationscompliance requirements Focus on retaining existing customers increasing the customer base and crossselling Ujjivan products and servicesOversee branch operations cash management and service quality work closely with product and marketing teams to drive campaigns at their branches Monitor daily performance of branch staff To manage a team of 10 to 15 employees To manage leadership reporting of BOOBOSM BSMIn certain cases they will have a dotted line reporting of few Silver Gold Branch Heads reporting to them Will be assigned higher targets for their respective branchesCascade targets the branch targets to the respective staffs and ensure achievement is tracked through periodic reviewsEnsure all deferrals taken are cleared within the specific period Monitor the overall portfolio of the branch ensure adherence to compliance and regulatory norms are metService Quality Ensure customers are educated about all productsservices offered by Ujjivan Ensure courteous customer service is offered to customers by the branch staff Reduce customer attrition by guiding CCRs on exit interviews customer engagement programs etcLead customer connect initiatives in the branch vicinity Operations Oversee and ensure efficiency in branchATM operations through adherence to TAT for various internal and customer end processes drive utilization of alternate channels Ensure compliance with banking guidelines quality framework and audit requirements ensure speedy resolution of any audit observations and take necessary steps to prevent recurrenceensure compliance with Know Your Customer KYC Anti Money Laundering AML audit and other regulations applicable laws in the branchMonitor control minimize all expenses in the Branch such as telephone consumption of stationery computer consumables electricity and other overheads without sacrificing quality Oversee accurate cash management and tallying of accounts in the system through the Cashier Accountable for branch safety including security of cashvault etc Learning PerformanceEnsure that all members of the Branch staff are up to date on all relevant circulars and all productsservices offered in the BranchEnsure adherence to training mandays mandatory training programs for self and reporteesEnsure goalsetting midyear review and annual appraisal process within specified timelines for self and reporteesMonitor performance of staff against defined goalsmetrics and take corrective action wherever required undertake disciplinary and attendance monitoring for liabilities sales team and branch operations team Coordinate with state HR on people related matters support branch activities to foster teamwork and continuously make Ujjivan a great place to workEnsure coordination between staff of different teams to build a collaborative spirit and shared sense of purpose which could also enable crosssell and overall target achievement Location - Agartala,Asansol,Bakshi,Barasat,Berhampore,Bhagwanpur,Bhubaneswar,Chowk,Deoghar,Dhanbad,Hazaribag,Howrah,Jehanabad,Kamrup,Kankurgachi,Kasba,Kharagpur,Korha,Kolkata,Lalpur,Muzaffarpur,Nagar,Patna,Puri,Raiganj,Ranchi,Saguna,Silchar,Siliguri