You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Responsibilities • Design, implement, and maintain scalable, secure, and reliable cloud or on-premises infrastructure. • Develop and maintain CI/CD pipelines for automating build, test, and deployment processes. • Monitoring: Implement and manage monitoring, logging, and alerting tools to ensure system reliability and performance. • Collaboration: Work closely with development, QA, and operations teams to align goals and optimize workflows. • Use tools like Ansible, Terraform, or Chef to manage infrastructure as code (IaC). • Ensure infrastructure and applications adhere to security best practices, including vulnerability management. • Diagnose and resolve system and application issues in real time. • Monitor and optimize resource usage to ensure cost efficiency and high availability. • Maintain detailed documentation for processes, tools, and workflows. Qualifications • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). • Proven experience in DevOps or a related role. • + years of Working proficiency with AWS Cloud • Experience with creating and setting up Github Actions • 7+ years plus experience working on Kubernetes based Containers Orchestration Platforms - Openshift preferred • 7 years plus experience working with Infrastructure as Code – Terraform • Working proficiency with programming languages - Node.js, golang preferred • Experience setting up or integration with Observability tools (Includes Monitoring, Logging, Synthetic Tests) like Prometheus, Grafana, ELK Stack, or Splunk. Datadog preferred • Experience with troubleshooting on public cloud infrastructure ( AWS preferred) • Working Knowledge of Postgresql Databases and Cache Engines • 7 years plus Experience with Traffic management and routing - F5 setup experience or working proficiency desired Preferred Qualifications: • Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, or Kubernetes certifications (CKA/CKAD) • Knowledge of Istio Service mesh is a plus • Experience with microservices architecture. • Strong knowledge of cloud platforms like AWS, Azure, or GCP. • Proficiency in scripting languages (Python, Bash, or PowerShell). • Strong understanding of Linux/Unix systems and networking. • Familiarity with tools like Prometheus, Grafana, ELK Stack, or Splunk. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Function Description: Finance is a collaborative team, playing a key role in advising all areas of the business. We have a strategic seat at the table and our unique insights are valued in a highly competitive marketplace and increasingly complex global regulatory environment. This team collaborates globally to deliver expert accounting, reporting & advisory services, and financial risk control & governance, while supporting business growth & protecting shareholder value. Responsibilities People leadership role with direct supervision of 1-3 colleagues. Responsible for managing Regulatory Process of Merchant Withholding Tax and Monthly accounting/reporting for various legal entities by ensuring adherence to SLA’s, MJE protocol to meet compliance, completeness & accuracy standards. Have Merchant Process and Systems knowledge and ability to link business events with accounting. Project Management, Partner with GFII, Business and Technology teams on Platform Modernization initiatives like Project Orbit, Project Aquarium and other initiatives by giving the requirements, performing UAT’s etc Maintain and continually enhance strong Control and Compliance environment in compliance with US GAAP, AXP Finance Policy and protocols. Collaborate with multiple stakeholders viz, Segment and LE Controllership, LFO, Business and External and Internal Auditors, Tax and GSM to deliver accurate and timely accounting and reporting. Strong focus on generating higher effectiveness and efficiencies through automation/process redesign. Focus on data interpretation for analytics and business insights. Required Qualifications: Academic The incumbent should be a qualified accountant (CA, ICWA) or MBA Finance with at least 5+ years of post-qualification experience or 6 to 10 years of post-qualification experience with B Com/ M Com / CA Intermediate. Required Qualifications: Additional · The incumbent will be required to have strong accounting (US GAAP) & reconciliation knowledge, policy awareness & control mindset. · High proficiency in MS-Office applications, Oracle Applications, Axiom,Essbase and TM1, and other AXP systems. · Analytical and problem-solving skills to identify and resolve queries with the ability to deal with large set of data, perform trend & variance analysis and creating meaningful insights. · Strong communication, relationship management & collaboration skills while closely working with various stakeholders across Controllership, Business Finance, Audit and Control groups · Highly motivated, self-starter with ability to work with limited supervision. Excellent verbal & written communication, presentation skills. · Lead team and collaborate with stakeholders to deliver consistently high levels of performance for core responsibility, transformation and analytics. · Ability to challenge the status quo and drive continuous improvements. · Quick learner, an eye for detail, agile and ability to work during ambiguity. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? We are looking for a Manager ICS Complaint Program Reporting and Insights with specific focus on establishing the Reporting and Business Insights workstream for Complaints Program in line with the requirements of AEMP71. It will involve extensive collaboration with multiple partners across Global Servicing Group, International markets and legal entities and ICS Control Management. The Manager – ICS Complaint Program - Reporting and Insights will: Lead and develop the ICS Complaints Reporting and Insights program Will establish the analytics, insights, and regulatory reporting for ICS Complaint’s Program Collaborate directly with senior leaders to help them understand complaints trends and how they can respond to them. Identify complaint themes leveraging data insights and referring them to ICS and LE leadership as appropriate Proactively analyze risk trends, undertake root-cause analysis, and provide consultative support to business and stakeholders. Ensure all regulatory requests are managed with 100% accuracy and timeliness. The Manager, Complaints Reporting and Insights will: Design, build and maintain dashboards and automated reports leveraging ICS Complaints data Analyze complaint data to help identify root cause, areas of concern and potential issues Compile thematic risk reporting (levels, trends, causes) to provide actionable and meaningful insights into business on current risk levels, emerging trends, and root causes Translate complex data into concise, impactful visualizations and presentations for decision making Proactively identify opportunities to improve data quality, reporting processes and analytical capabilities Utilize Natural Language Processing and generative AI tools to automate report generation, summarize data insights and improve data storytelling Collaborate with stakeholders to define KPIs, reporting needs and performance metrics Research and implement AI driven BI innovations to continuously enhance business insights and reporting best practices Required Qualifications: 8+ years of experience in Data Analytics, generating Business Insights or similar role Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Hands-on experience with Python, R, Tableau Developer or Tableau Desktop Certified Professional, Power BI, Cornerstone, SQL, HIVE, Advance MS Excel (Macros, Pivots). Hands on experience with AI/ ML frameworks, NLP, Sentiment analysis and Text summarization etc. Strong analytical, critical thinking and problem-solving skills Ability to communicate complex findings clearly to both technical and non-technical audiences Preferred Qualifications: Bachelor’s degree in business, Risk Mgmt, Statistics, Computer Science, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems Enhancing risk assessments and associated methodologies Reviewing and creating thematic risk reporting to provide actionable insights into risk levels, emerging trends, and root causes Experience in the financial services industry Experience in Big Data, Data Science will be a definite advantage Familiarity with ERP systems or business process tools Knowledge of predictive analytics Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: Global Commercial Services (GCS) is the global leader in providing payments & financing solutions for Small, Medium and Large businesses. The Strategy and Planning Team within Strategy M&A and Alliances (SMA) is charged with development of key strategic deliverables for GCS Leadership, leading investment planning, delivering OpEx transparency and aligning resources against strategic priorities. The GCS Opex CoE team is focused on creating consistent & standardized Financial/Opex management processes for GCS leaders. Also, setting up a self-service reporting dashboard for financial and HC reporting which can be leveraged across all stakeholders + Exec office, CEG, Finance etc. Purpose of the Role: This role will support Sr. Analyst (B30) of GCS Opex CoE team in end to end financial reporting and reconciliations. Also, candidate will assist in results analysis, financial planning, and ongoing Risk & Opportunities assessments to drive enterprise value in decision support. Responsibilities: Detailed review of the P&L along with variance analytics, trend analysis and commentary to cater to diverse customer requirements. Perform root cause analysis on the type of queries received and respond appropriately Perform month end activities related to financials which includes Manual reclasses, accruals etc. Participate in Standardization, continuous improvement and automation initiatives Collaborate with multiple internal teams to drive optimal output and deliver efficient reporting capabilities through best in class Analytics and Reporting solutions Support in-house projects with system knowledge to support in development of relevant reporting of Financial Statements Participate and contribute to the planning & forecasting process as required Ensure that all deadlines are continually met and adequate controls are maintained over the processes to ensure integrity of the information Ensure controls & compliance with prevailing policies & procedures Ability to work across multiple time zones Functional Skills/Capabilities: Must have good communication, Interpersonal and presentation skills Must have sound analytical skills and eye for detail Understanding of financial domain Understanding of LOB/P&L/Segment reporting preferred Knowledge of Platforms: Must have good working knowledge of MS Excel Advanced knowledge of MS office suite (Excel, Word, Powerpoint) preferred Ability to use platforms & tools such as TM1, Oracle, OBIEE, Ariba, Tableau will be a plus Past Experience: 1-3 years of experience in Finance/ accounting processes Preferred : Prior experience of planning & forecasting and financial insights Academic Background: B.COM/BBA or MBA (Finance) Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? International Card Services (ICS) Risk & Control is looking for a Manager ICS Complaint Governance with specific focus on establishing the ICS governance and oversight program relating to complaints in line with the requirements of AEMP71. It will involve extensive collaboration with multiple partners across Global Servicing Group, International markets and legal entities and ICS Control Management. The Manager – ICS Complaint Governance will: Support the ICS Complaints Governance lead supporting the governance on behalf of International Legal Entities (LEs) and ensuring that local leadership and governance forums (including ICS LE Control Management) have full oversight of the program and outcomes Serve as the go-to subject matter expert within ICS, on the Complaints Governance Program Review and analysis of complaint volumes and trends, and provide actionable insights to manage trends and risks to ICS leadership Addressing and escalating complaint themes in accordance with Complaint Program Requirements and referring them to ICS and LE leadership as appropriate Maintaining appropriate records of complaint resolution and program adherence and working with first, second- and third-line teams to ensure robustness Consult on implementation of controls tailored to areas of focus, and provide broader input on the area of risk Be a Complaint SME sharing insights, better practices, themes, for programs The Manager, Complaints Governance will: Design, Implement and continuously improve the ICS Complaint Governance structure Collaborate with business and key stakeholders to define action plan based on potential issues identified from Complaints root cause analysis Work with business partners to track resolution of potential issues identified Support oversight of Complaint capture teams to ensure quality thresholds are being met and compliance with procedures and regulatory guidelines Develop and facilitate training, communication, and awareness around the Complaints Management Program Collaborate with key stakeholders on cross-functional teams including but not limited to GSG intake channels, Line of Business Compliance, Market Compliance, Complaint Program Office, Legal Entity teams, Capabilities and Technologies to ensure all business needs and mandatory compliance, legal and employee requirements are met. Act as the key liaison for internal audit requests and regulatory exam regarding ICS Complaint Support the ICS Complaints Management Program internationally, as per the AEMP 71 (Enterprise-Wide Complaint Management Policy) Support compliance in markets with any current regulatory / market requirements Support markets to be aware of any future regulatory / market requirements Collaborate with other risk programs to support strategic initiatives Required Qualifications: 5+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities Strong Program/ Project management, communication, and interpersonal skills Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Experience in Quality Assessment, Root cause analysis, building action plans for issues and events or other Risk programs Strong stakeholder management - Ability to build working relationships with key business stakeholders and business SMEs. Lead the governance structure that drives clear ownership, decision making, and risk management. Complaint Experience- Knowledge of complaint handling, research and reporting Knowledge of these tools is very helpful: Global Complaints on CLIC (GCOC), ICARE, Salesforce, Tableau Strong Microsoft advance Excel, Presentation skills and Reporting Knowledge Strong communicator, with experience of engaging with key stakeholders globally. Preferred Qualifications: Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Subject matter expertise within the BU on identifying key risks, trends, and process improvements Facilitating activities to comply with enterprise policies and programs Provide advisory to business based on themes generated from Complaints analytics Experience in the financial services industry We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? International Card Services (ICS) Risk & Control is looking for a Manager ICS Complaint Program Reporting and Insights with specific focus on establishing the Reporting and Business Insights workstream for Complaints Program in line with the requirements of AEMP71. It will involve extensive collaboration with multiple partners across Global Servicing Group, International markets and legal entities and ICS Control Management. The Manager – ICS Complaint Program - Reporting and Insights will: Lead and develop the ICS Complaints Reporting and Insights program Will establish the analytics, insights, and regulatory reporting for ICS Complaint’s Program Collaborate directly with senior leaders to help them understand complaints trends and how they can respond to them. Identify complaint themes leveraging data insights and referring them to ICS and LE leadership as appropriate Proactively analyze risk trends, undertake root-cause analysis, and provide consultative support to business and stakeholders. Ensure all regulatory requests are managed with 100% accuracy and timeliness. The Manager, Complaints Reporting and Insights will: Design, build and maintain dashboards and automated reports leveraging ICS Complaints data Analyze complaint data to help identify root cause, areas of concern and potential issues Compile thematic risk reporting (levels, trends, causes) to provide actionable and meaningful insights into business on current risk levels, emerging trends, and root causes Translate complex data into concise, impactful visualizations and presentations for decision making Proactively identify opportunities to improve data quality, reporting processes and analytical capabilities Utilize Natural Language Processing and generative AI tools to automate report generation, summarize data insights and improve data storytelling Collaborate with stakeholders to define KPIs, reporting needs and performance metrics Research and implement AI driven BI innovations to continuously enhance business insights and reporting best practices Required Qualifications: 5+ years of experience in Data Analytics, generating Business Insights or similar role Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Hands-on experience with Python, R, Tableau Developer or Tableau Desktop Certified Professional, Power BI, Cornerstone, SQL, HIVE, Advance MS Excel (Macros, Pivots). Hands on experience with AI/ ML frameworks, NLP, Sentiment analysis and Text summarization etc. Strong analytical, critical thinking and problem-solving skills Ability to communicate complex findings clearly to both technical and non-technical audiences Preferred Qualifications: Bachelor’s degree in business, Risk Mgmt, Statistics, Computer Science, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems Enhancing risk assessments and associated methodologies Reviewing and creating thematic risk reporting to provide actionable insights into risk levels, emerging trends, and root causes Experience in the financial services industry Experience in Big Data, Data Science will be a definite advantage Familiarity with ERP systems or business process tools Knowledge of predictive analytics We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? The primary purpose of this role requires management of financial accounting process for Int’l Cobrand Partners and Card Member Benefits spread across multiple report lines, ensuring reconciliation and reporting of financials. The incumbent will be required to closely work with business partners across AXP. The role will require strong focus on generating efficiencies, accelerating accounting processes and ensuring overall governance. Academic Background : Graduate / Post-Graduate in Commerce with 2-5 years of relevant experience in financial accounting. Functional: End to end ownership of key enterprise financial processes like Cost of Card Member Services, Non Rewards accounting like Partner payments, Card fee accounting, etc. Ensure that all SLAs are timely & accurately met with adequate controls over the processes to ensure integrity of the information. Strong understanding of end-to-end AR/AP process flow, accounting & reconciliation. Awareness of US GAAP/Local GAAPs/IFRS (Accounting knowledge) & understanding of business products. Pro-actively develop meaningful data insights/trends to enable finance decision support to our customer’s/business partners for more effective planning & forecasting activities. Responsible for owning & maintaining financial/data integrity, compliance with internal service level agreements (SLA), guidelines, accounting policies and regulatory requirements as applicable. Ability to work across multiple time zones The incumbent will be required to have strong accounting & reconciliation knowledge, policy awareness & control mindset with ability to read, interpret various contractual terms/ arrangements and apply to function and activities. Strong communication, relationship management & collaboration skills while closely working with various stakeholders across Controllership, Business Finance, Audit and Control groups, etc. High proficiency in MS-Office applications, Oracle Applications, Essbase/TM1, etc. Additional: Analytical and problem-solving skills to identify and resolve queries with the ability to deal with large set of data. Excellent verbal & written communication with good presentation skills. Ability to challenge the status quo and drive continuous improvements. Quick learner, an eye for detail and ability to work during ambiguity. Ability to work across multiple time zones. Should be able to work independently with minimal supervision. Technical: Good understanding of general accounting principles and basic techno finance/automation knowhow will be an added advantage. SQL, Visual Basics, Tableau. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulatio ns. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. Function Description Card & Merchant Accounting and Controls (CMAC) team in Global Financial Operations, Controllership, manages the foundational accounting for Card Member spend, Remittances and Merchant payments along with various other operational accounting processes that is core to a Credit Card domain. This team is the last line of defense and liaisons with broader controllership, technology / product, and Global Service Group (GSG) / servicing teams to ensure correct Card Member allocations and financial integrity is embedded in the end-to-end process. How will you make an impact in this role? This B28 role will be primarily responsible for managing E2E accounting and research and clearance processes for Card Member Credit Balance Refund & Transfer, Governance of B/sheet accounts (specifically Bank and suspense accounts ensuring all accounting (upstream system/manual) is processed timely and accurately across Global markets (APAC, EMEA, US, LAC), managing ledgers, governance and accounting. Incumbent will also be responsible to maintain financial integrity through timely reporting of process metrics, inputs related to trending variances, static and unnatural balances, customer queries and status of process improvement driven by upstream/downstream automation and improvements. Responsible for maintaining financial integrity of the Card Member Credit Balance Refund & Transfer process. Be able to gain detailed understanding of end to end accounting, inputs, processes, controls, process flows, metrics, risks, SLAs and output of the process Work closely with business partners (Servicing teams within GPS & CFN) to clear the daily/monthly financial transactions, drive process efficiency and proactively highlight any exposure Be able to proactively highlight, communicate and mitigate risks. Monitor the trending of the Balance Sheet accounts managed and work with different stakeholders to identify and fix the RCA Ability to drive self and team goals with continuous focus on process improvement. Demonstrate effective proactiveness, transformational mindset as well as strong analytical skills. Ability to manage multiple projects to support enterprise goals. Effectively coordinate with technology for development / automation opportunities Ensure compliance with prevailing policies and procedures besides contractual and regulatory requirements as applicable Minimum Qualifications B. Com with 2-4 years or CA/MBA/Postgraduate with 0-2 years of work experience Good knowledge of AR Platforms – CARE, MARS, Payable Systems – Oracle SL, Mercury, etc. Good knowledge of Excel, PowerPoint, Business Intelligence and other data applications like Cornerstone, main frame systems is a plus Good communication and interpersonal skills Preferred Qualifications Well-developed analytical skills, ability to understand the linkages to processes. Good Accounting knowledge. Demonstrate leadership skills needed to create, develop and communicate with diverse stakeholders. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professio4nally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Job Responsibilities: • Should be proficient with defining technical architecture/ solution based on problem in hand • Identify opportunities for further enhancements and refinements to standards and processes. • Fine tune the existing technology with new ideas and optimization opportunities. • Should be able to define solution scoping and effort sizing within a cross-functional team • Serving as a core member of an Engineering team help and guide the team in end to end delivery • Effectively interpreting technical and business objectives and challenges and articulating sound solutions. • Provide technical expertise in driving projects from inception to closure • Perform code reviews, design reviews and help the team to produce high quality systems. • Research: stay informed on technology trends. Qualifications: • Bachelor’s degree in engineering or Computer Science or equivalent OR master’s in computer applications or equivalent • 3- 12 Years total experience. 3+ years of experience in automation testing using API automation, Java, Selenium, Playwright, Cucumber.js • Good understanding of automation testing paradigms for frontend, middlewares, and microservices • Good understanding of deployment strategies, change management, and application monitoring for quality control. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Function Description : As part of Technology team, we create planning, forecasting & reporting solutions for the organization. Our core solutions are implemented on Planning Analytics, Cognos BI, OBIEE & Tableau. We offer solutions to wide range of customers such as corporate planning, investment optimization, risk finance teams. • Purpose of the Role : Develop & maintain solutions on IBM Planning Analytics toolset – TM1 • KEY RESPONSIBILITIES • Manage multiple financial processes including one or more elements of Reporting, Planning & Forecasting, Long Range Plan, Investment Optimization etc by leveraging IBM Cognos TM1 Planning Analytics platform and capabilities. • Assist in • Designing, building and implementation of new financial processes / enrichment or customization of existing processes by offering optimum solutions leveraging IBM Cognos TM1 platform and capabilities. • Consistently improve current financial processes vide automation, enhanced controls etc by adopting best practices and new capabilities. • Contribute to the assessment and improvement of impact of all processes to the platform / server. • Consistently look for opportunities to drive value to customers by leveraging existing and new capabilities. • Independently handle customers and their expectations around multiple aspects including on-going support, enhancement, new solutions. • Training & Troubleshooting for both team members and business partners • Critical Factors to Success: Business Outcomes : • Manage multiple financial processes spanning across multiple Business Units including one or more elements of Reporting, Planning & Forecasting, Long Range Plan, Investment Optimization etc. by leveraging IBM Cognos TM1 platform and capabilities. • In capacity of an expert with proven credentials over a period of time, assist in • End to end designing, building and implementation of new financial processes / enrichment or customization of existing processes by offering optimum solutions leveraging IBM Cognos TM1 platform and capabilities. • End to end designing, building and implementation of cross functional projects of strategic importance. • Consistently improve current financial processes vide automation, enhanced controls etc by adopting best practices and new capabilities. • Contribute to the assessment and improvement of impact of all processes to the platform / server. • Consistently look for opportunities to drive value to customers by leveraging existing and new capabilities. • Handle customers and their expectations around multiple aspects including on-going support, enhancement, new solutions. • Training & Troubleshooting for both team members and business partners Leadership Outcomes : • Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. • Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings • Demonstrate learning agility, make decisions quickly and with the highest level of integrity • Lead with a digital mindset and deliver the world’s best customer experiences every day • Must be an independent self-starter who is able to perform at a high level under pressure, lead/coordinate activities of cross-organizational teams • Experience : 5-8 years of development experience on IBM Planning Analytics – TM1 • Academic Background – BE/BTech • Functional Skills : · Finance knowledge preferred • Technical Skills • Project experience, of designing, building, managing technology solutions for finance processes particularly using IBM Cognos TM1 with emphasis on problem solving, data integrity and automation. • Strong hands on experience working on TI processes, rules & websheets • Experience in build & support of Planning Analytics Workspace (PAW) reports & Dashboards • Good Understanding of Planning Analytics for Excel (PAX) for creating excel based financial reports. • Experience and understanding of Financial Reporting, Planning & Forecasting • Exhibits ability to think short and long term to identify and manage processes and resources • Exhibits ability at problem solving and has an eye to identify opportunities • Knowledge of Platforms IBM Planning Analytics, IBM Planning Analytics Workspace (PAW), Planning Analytics for excel (PAX) • Behavioral areas • Enterprise Leadership Behaviors • Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective • Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential • Do It The Right Way: Communicate Frequently, Candidly &Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courag We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role ? Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Should possess strong analytical and problem solving skills and a tremendous will to win Strong relationship building, management and influencing skills Exceptional verbal, written, and interpersonal communication skills Minimum Qualifications: Graduates/Under graduates with 1-10 years of International BPO calling experience Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on Card Members accounts through Inbound/Outbound calls Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals Preferred Qualifications: Prior Sales/Customer Service/Collection experience is an add-on. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others. How will you make an impact in this role? Conduct investigations across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Strong research, report/narration writing, and analytical skills across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Reviewing and dispositioning Transaction Monitoring, Screening and EDD alerts, Demonstrate a keen attention to detail in investigation, analysis, and report/narration writing. Meet performance expectations: productivity and quality goals. To develop and maintain an adequate knowledge of the financial crime environment . Minimum Qualifications Excellent verbal and written communications skills At least two years of analytical or investigative experience, preferably within the financial crimes, AML, risk, threat analysis, or fraud fields. Ability to demonstrate an understanding of financial crime typologies and patterns utilized to exploit financial institutions. Ability to synthesize large amounts of information such as transaction data and identify key trends. Ability to work efficiently and independently in a fast-paced environment. Incumbent should be flexible to work in rotational shift environment. Shift window is 24*7 with rotational week offs. Preferred Qualifications Certification in Compliance, AML or Financial Crime related fields. Experience working in KYC, Transaction monitoring, Sanctions or EDD departments ACAMS or similar certification. Please note that the incumbent will be required to work in rotational shift. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Experience writing software in Python or similar. Experience with data structures, algorithms, and software design. Exposure to Data Science including Predictive Modelling. Develop Algorithms in multilingual conversational systems. Solve real-world scenarios for user commands and requests by identifying the right LLM models, tooling and frameworks. Proven experience in developing and working with large language models (GPT-3, BERT, T5, etc.) and productionizing them on the cloud. Strong foundation in machine learning concepts and techniques, including deep learning architectures, natural language processing, and text generation. Proficiency in programming languages such as Python, TensorFlow, PyTorch, and related libraries for model development and deployment. Demonstrated ability to design, train, fine-tune, and optimize large language models for specific tasks. Expertise in pre-processing and cleaning large datasets for training models. Familiarity with data augmentation techniques to enhance model performance. Knowledge of LLM operations , including evaluating model performance using appropriate metrics and benchmarks. Ability to iterate and improve models based on evaluation results. Experience in deploying language models in production environments and integrating them into applications, platforms, or services. Exposure in building Predictive models using machine learning through all phases of development, from design through training, evaluation, validation, and implementation. Experience with modern AI/ML & NLP Frameworks (e.g. Tensorflow), Dialogue Managers (e.g.Rasa), Search (e.g. Google Bert, GPT-3), Parsers (e.g. Dialogflow). Review architecture and provide technical guidance for engineers Perform statistical analysis of results and refine models Experience on various data architectures, latest tools, current and future trends in data engineering space especially Big Data, Streaming and Cloud technologies like GCP, AWS, Azure. Hands on experience with Big Data technologies (Spark, Kafka, Hive, etc.) and have at least 1 Big data implementation on platforms like Cornerstone, Teradata, etc. Experience with Visualization Tools like Tableau, Power BI, etc. Experience with complex, high volume, multi-dimensional data, as well as ML/AI models for unstructured, structured, and streaming datasets. Knowledge of cloud computing, including virtualization, hosted services, multi-tenant cloud infrastructures, storage systems, and content delivery networks Exposure in building cloud-native platforms on modern tech stack: AWS, Java, Spring Framework, RESTful API, and container-based application. Ability to learn new tools and paradigms in data engineering and science Proven experience attracting, hiring, retaining, and leading top engineering talent. Creative, passionate, and experienced leader of both people and technology Team Management savvy (e.g., planning, budgetary control, people management, vendor management, etc.). Experience with DevOps, reliability engineering, and platform monitoring Well versed in AGILE, DevOps and Program Management methods Bachelor's degree with a preference for Computer Science We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Minimum Qualifications · 3 years of experience with applying Agile methodologies · Bachelor's degree in computer science, Engineering, Information Systems, or a related STEM field · 3+ years of experience with Java, microservices, React framework. · 3 years of experience with applying Agile methodologies · 1 year of experience with public cloud platform (GCP, AWS, ...) optimization, enabling managed and serverless service. Preferred Qualifications · Bachelor's degree in computer science, Engineering, Information Systems, or a related STEM field · 3 + years of experience with Python, microservices, React framework. · 3+ years of experience with Python, microservices, React framework. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others. How will you make an impact in this role? Conduct investigations across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Strong research, report/narration writing, and analytical skills across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Reviewing and dispositioning Transaction Monitoring, Screening and EDD alerts, Demonstrate a keen attention to detail in investigation, analysis, and report/narration writing. Meet performance expectations: productivity and quality goals. To develop and maintain an adequate knowledge of the financial crime environment. Minimum Qualifications Excellent verbal and written communications skills At least two years of analytical or investigative experience, preferably within the financial crimes, AML, risk, threat analysis, or fraud fields. Ability to demonstrate an understanding of financial crime typologies and patterns utilized to exploit financial institutions. Ability to synthesize large amounts of information such as transaction data and identify key trends. Ability to work efficiently and independently in a fast-paced environment. Incumbent should be flexible to work in rotational shift environment. Shift window is 24*7 with rotational week offs. Preferred Qualifications Certification in Compliance, AML or Financial Crime related fields. Experience working in KYC, Transaction monitoring, Sanctions or EDD departments ACAMS or similar certification . Please note that the incumbent will be required to work in rotational shift. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? Finance is a collaborative team, playing a key role in advising all areas of the business. We have a strategic seat at the table and our unique insights are valued in a highly competitive marketplace and increasingly complex global regulatory environment. This team collaborates globally to deliver expert accounting, reporting & advisory services, and financial risk control & governance, while supporting business growth & protecting shareholder value Purpose of the Role: • Responsible for management & governance of monthly accounting for legal entities • Managing end to end responsibility of one of the non-banking legal entities • Monthly review of financials to provide critical inputs to entity controller on various cost analytics and services fee charge-out • Analysis of Legal Entity Results, identification of anomalies during close • Identify opportunities to standardize, improve and automate existing processes within/across teams • Plan/coordinate with various stake-holders to execute process improvement opportunities • Partner with various groups to identify and leverage best practices • Manage & govern various regulatory filings and compliances • Compliance with prevailing policies & procedures etc. • Monthly/Quarterly update to Legal Governance Committee / Board members and ensuring all regulatory compliances • Ensure that all deadlines are continually met, and adequate controls are maintained over the processes to ensure integrity of the information • Maintain close contact with customer / business partners and other interface groups to ensure a smooth service delivery • Provide end to end support for the legal entity statutory / internal / other audits including discussion with auditors and drive closure of Internal and External Audit of Local as well as US GAAP ledgers • Coordinate with GFO/GBS functions to provide external audit support, including Reconciliations, Accounting and Payment Operations, plus World Services Cashiers as appropriate Responsibilites: Critical Factors to Success: Business Outcomes: • Own & maintain financial/data integrity • Stay relevant to the business/functional requirements • Understand & leverage intelligent automation technologies to generate use cases within the team & create opportunities to support the automation team to get that implemented Leadership Outcomes: • Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. • Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings • Demonstrate learning agility, make decisions quickly and with the highest level of integrity • Lead with a digital mindset and deliver the world’s best customer experiences every day Past Experience: CA/CPA with 1+years of experience or MBA with 3 + years of experience or M Com with 7 + years of experience. Functional Skills/Capabilities: Functional Skills/Capabilities: • Strong understanding of end-to-end accounting, basic understanding of reporting • Understanding of financial consolidation process • Ability to research and embed relevant best practices Technical Skills/Capabilities: • Knowledge of financial systems – Oracle, OBI etc, Advanced MS office suits such as Excel, Word, Power-point • Strong IGAAP/IND AS knowledge and awareness of US GAAP (Accounting knowledge) • Analytical skills with the ability to undertake cause effect analysis • Working knowledge of automation tools like Tableau, Python, Natural Language Generation [NLG], Machine Learning Studio [MLS] etc. would be an added advantage Behavioral Skills/Capabilities: Enterprise Leadership Behaviors • Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective • Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential • Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible —and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. From building next-generation apps and microservices in Kotlin/Java to using AI to help protect our customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and fresh opinions are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. You won’t just keep up, you’ll break new ground. Join Team Amex and let's lead the way together. American Express is looking for energetic, high-performing and highly skilled Engineers to help shape our technology and product roadmap. You will be part of the fast-paced, entrepreneurial focused on delivering the next generation data engineering solutions. The team will be responsible for experience for our Card members by delivering world-class innovative solutions using best in class Machine Learning techniques, processing TBs of data, to provide highly personalized card member experience and to drive profitable growth for the organization. Key responsibilities: Contributes to design, development, solving, debugging, evaluating, modifying, deploying, and documenting software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications Function as an active member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation) Focus on coding standard methodologies and automated testing Debug basic software components and identify code defects for remediation Support and monitoring of software across test, integration, and production environments Automate deployments in test or production environments Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts Defines test conditions based on the requirements and specifications provided. Takes part in reviews of own work and handles work efficiently. Skills & qualifications: 6 to 9 years of work experience in software design and implementation using Java. 4+ Experience in Java, Spring/Spring boot Hands on experience of Core Java concepts including Collection, multithreading, Latest Java features Hands on experience in building REST APIs Experience in RDBMS or NoSQL databases. Knowledge of application development on Google Cloud platform Excellent interpersonal and communication skills Good to have: Hands on experience of Kotlin/Java Experience in Microservice Able to demonstrate good web fundamentals & knowledge of DOM Experience writing adaptive and responsive UI applications Experience with TDD, BDD and unit testing. Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks Working in an Agile or SAFe development environment is a plus We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: The Network & Acquirer Solutions (NSO) acts on behalf of the Enterprise (agnostic to Issuer and Acquirer) to develop and enable products and capabilities for the American Express Global Network (AEGN). The Network & ATM Settlement Solutions team within NAS is primarily responsible for transferring funds between American Express (AXP) and GNS Partners or ATM Service Providers, managing the related contractual fees, and resolving ATM billing discrepancies or Disputes. Purpose of the Role As the Network & Acquirer Solutions Team (NAS), we are responsible for managing financial settlements and contractual fees, moving funds between American Express and Global Network and ATM partners, supporting 280+ partners and making sure $70bn a year is settled accurately and on time. We work closely with multiple business partners in the fast-paced world of payments. If you want to learn about world of payments and enjoy problem solving, then this is the team for you. We can give you the experience you need to progress your career at Amex. And thus, this role will be to process critical Network partner payments, Accounting & Reconciliation of balance sheet accounts & is required to collaborate with Partner relationship mangers & Strategic relationship teams based in the UK. This job posting for Analyst/Sr. Analyst in Network Settlement Team will be responsible for managing Critical Daily Financial Settlements between American Express (AXP) and GNS Partners (who are licensed to issue and acquire on the network) ensuring settlements are timely and accurate. Responsibilities: - Drive Transformation and Process Improvements within the process consistently identifying opportunities to improve and drive forward initiatives related to servicing quality, TAT and Network business. - Processor of Partner payments using Network Force and Straight to Bank payments platform (multi-million US$ transactions). - Person having a brief knowledge on Card Industry and its process linkage would be preferred. - Follow up with key linkages to deliver on operational expertise, outstanding inputs, Customer Query Management. - Support SOX Testing requirements and Internal Audit requests and ensure Nil observations. - Support BCP Planning and Testing, participate in table‐top and other BCP exercise as per GNO India critical BCP plan. - Must be able to meet deadlines to provide quality customer service and ensure business targets are met with the minimum possible exposure. - Maintain 100% control & compliance matrix for the Network & ATM Settlements Business. - High levels of Confidence to independently translate matrix relationships. - Solid Communication Skills, Both Written and Verbal, With Internal and External Customers. - Knowledge of MS Office Applications. Must be able to successfully navigate through intranet applications applicable within the team. - Ability to work within a team environment and with diverse team members. Critical Factors to Success: - Full time B. Com / Or Specialization in Commerce stream. - Get up to speed quickly and gain a good understanding of NAS Business and broad knowledge of Settlements process. - Strong analytical skill with the ability to identify the root cause of problems and have ability to exercise sounds judgment in support of team responsibilities. - Proficient communicator with constructive written and verbal communication with a high level of customer focus. - Good Teamwork ethic and Drive Results though Collaboration - Accuracy levels at a high standard - Computer literate (MS Word, Excel). - Working knowledge on spreadsheet controls. - Ability to recognize opportunities for process improvements and proactively drive change forward. - Flexible and engaging team member with the ability to adapt to a constantly changing environment Academic Background: - Full time B. Com / Or Specialization in Commerce stream. Functional Skills/Capabilities: - Finance - Operations - Accounting - Analytics - Communication Behavioral Skills/Capabilities: Enterprise Leadership Behaviors - Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective - Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential - Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others. How will you make an impact in this role? Conduct investigations across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Strong research, report/narration writing, and analytical skills across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Reviewing and dispositioning Transaction Monitoring, Screening and EDD alerts, Demonstrate a keen attention to detail in investigation, analysis, and report/narration writing. Meet performance expectations: productivity and quality goals. To develop and maintain an adequate knowledge of the financial crime environment Minimum Qualifications Excellent verbal and written communications skills At least two years of analytical or investigative experience, preferably within the financial crimes, AML, risk, threat analysis, or fraud fields. Ability to demonstrate an understanding of financial crime typologies and patterns utilized to exploit financial institutions. Ability to synthesize large amounts of information such as transaction data and identify key trends. Ability to work efficiently and independently in a fast-paced environment. Incumbent should be flexible to work in rotational shift environment. Shift window is 24*7 with rotational week offs. Preferred Qualifications Certification in Compliance, AML or Financial Crime related fields. Experience working in KYC, Transaction monitoring, Sanctions or EDD departments ACAMS or similar certification. Please note that the incumbent will be required to work in rotational shift. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The position is in Global Contact and Capacity Management (GCCM). GCCM is responsible for all call volume forecasting, capacity/staff planning, operational expense management, configuration, and real time performance management & monitoring for GSG across various markets globally. The group executes plans built by the Forecasting & Business Planning teams and manages 24/7 real-time performance in the voice and digital channels. The group ensures that robust schedules are designed to meet the demand of daily operations. The schedules are aligned to intraday/intraweek call volume distributions for all markets and lines of business. As a part of the team, you will be responsible for the following: Intra-day call type/segment performance management Shrinkage / off the phone activities management, Intraday Schedules management and recommend schedule changes basis business requirement Execution of Service Code Alert strategies Centralized contact for operations leaders for real time business performance management Work with Short Term Forecasting Team in GCCM for Intra Day Performance (IDP) & Staffing outlook Communicate systems, voice response & telecommunication issues to the relevant teams Proactively identify process improvement opportunities Maintain strong relationships with the operation’s leaders to improve overall understanding and awareness of daily/weekly business impacts Shift Rotations: 24 *7 Minimum Qualification: Bachelor’s degree or equivalent Strong written and verbal communication skills with demonstrated success in creating and conducting presentations to large / senior / ambitious audiences, a plus Strong organizational and project management skills Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment Behavioral Skills/Capabilities: Delivers high quality work with direction and oversight Understands work goals and seeks to understand its importance to the BU and/or the Blue Box Feels comfortable taking decisions/ calculated risks based on facts and intuition Flexible to quickly adjust around shifting priorities, multiple demands, ambiguity, and rapid change Maintains a positive attitude when presented with a barrier Demonstrated ability to challenge the status quo & build consensus Effective team player with a high level of integrity Technical Skills/ Knowledge of platforms: Proficiency with Microsoft Office, especially Excel, and PowerPoint Ability to handle large data sets & prior programming experience in SAS, SQL, Python and/or HQL (Hive Query Language) to write codes independently and efficiently will be useful Eligibility Criteria: Applicant should have a minimum tenure of 12 months as a band 28 in the current role as of the date of application Applicant should not be under Counseling/Review period at the time of application Minimum Combo Performance rating of 5 or lower in the last Annual PMP cycle Preferred Qualification: 1+ years of relevant experience in Workforce Planning/ Operations/MIS analytics would be preferred Proficiency in Workforce Management tools such as Avaya, eWFM, Genesys as well as understanding of call center volume drivers and forecasting/workforce planning processes would be an added advantage Project management skills, knowledge and experience of successfully leading projects, a plus Knowledge of machine learning will be an added advantage Exposure to Big Data Platforms such Cornerstone & visualization tools such Tableau , a nice to have We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Job Responsibilities: • Deliver features for end-to-end web application development on a multi-functional team • Learn how to build applications using our in-house frameworks • Collaborate with product owners to understand business needs and participate in refining stories • Embrace code review, pair programming, and process innovation to better yourself and the team • Optimize code for accessibility, performance, availability • Increase the confidence in our deployments by writing tests, contributing to reliability frameworks, and finding automation opportunities • Investigate and resolve production issues with the help of our site reliability team • Innovate and implement new technologies and effort to improve our team and applications Qualifications: • Bachelor’s degree in engineering or Computer Science or equivalent OR master’s in computer applications or equivalent. • Experience: 3-12 Years ; atleast 3+ years of experience in Web Development • Develop, test, and maintain web features, collaborate on architecture, write clean code • Have solid experience with front end frameworks and state management with or similar to ReactJS / Redux • Have a strong understanding of NodeJS, TypeScript, Jest, Mocha, Rest, Express • Have experience with modern JavaScript coding, open source ecosystem, and development practices • Have a passion for providing the best customer experience, and is comfortable optimizing for accessibility and performance • Are comfortable working in an environment based on Agile development methodologies and DevOps principles • Take initiative to collaborate with others in order to find solutions to the team's problems • Are excited about innovation and automation We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less