At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: The Analytics, Investment Optimization and Marketing Enablement (AIM) team – a part of Global Commercial Services Marketing group within American Express – is the analytical engine that enables the Global Commercial Card & Non-Card business. This role, based out of Gurugram, will be a part of the AIM team and will be responsible for Global Commercial Beyond Card Analytics. The team is responsible for cross-sell and engagement analytics for beyond card products across the SME and MM segment. The incumbent would be responsible for analytics solutions that would shape customer acquisitions and an organic growth roadmap. The role requires a strong background in data analytics and commercial card knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service’s business at American Express. Key Responsibilities include: Spearheading analytics to drive beyond the card strategies comprising cross-sell and engagement Drive multiple US SME strategic growth priorities like BLOC, BCA, Blueprint, and AP Automation Support and enable the GCS product partners with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance. Partner with functional leaders, Strategic Business Partners and Senior leaders to assess and find opportunities for better customer engagement, and revenue growth Excellent communication skills with the ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment. Outstanding execution skills – be able to resolve issues, find opportunities, and define success metrics and make things happen. Drive Automation and ongoing refinement of analytical frameworks. Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives and opportunities for business success. Qualifications Degree in quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics). Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to build insights and drive results. Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors. Strong programming skills are preferred. Experience with Big Data programming is a plus. Ability to prioritize and lead several concurrent projects through collaboration across teams/geographies. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Responsibilities : Performing AML investigations, managing inventory and escalating matters as required. Monitoring transactions and reporting suspicious activity to the regulators. Management of internal and external SLAs for alerts without any miss. Tracking the same using various internal tools and creating controls for adherence. Implementing regulatory notifications/circulars and ensuring that business activities are aligned to American Express Company compliance program and local regulations in local market Provide regular updates to various committees within AEBC Qualifications, Skills and Experience: Minimum 3 years of experience with good academic qualification preferably CA/CS/CAMS/LLB/CIA/MBA. Experience in compliance or legal would be an added advantage. Working knowledge of RBI KYC/AML regulations Handled regulatory compliance role in large banks or payment operators Excellent verbal or written communications skills Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, to ensure effective documentation and reporting. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together Business Overview: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams. Job Responsibilities: There are diverse set of roles within the Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below: (1) Product Development – Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies. Collaborate with multiple business stakeholders, technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects. Manage the implementation of critical products, drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying requirements on technical acumen – from Low-Code tools to Pro-Code programming skills. (2) Product Management – Solve complex business problems by ideation, development & ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. (3) Data Steward – Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change. The selected candidate will be allocated to one of these roles depending on the fitment and business needs. The role will entail some of the below responsibilities: - · Develop robust data management, data integration and data quality processes by leveraging best-in-class technology · Innovate with a focus on developing newer and better approaches using big data technologies · Find innovative techniques to bring scale to critical initiatives and enhance productivity · Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable building of new capabilities, modules, and maintenance of existing assets Qualifications and Skills Required 0-2 years of relevant experience preferred Strong analytical and problem-solving skills Hands-on experience on Big-data, SQL will be preferred Effective communication and interpersonal skills Ability to work effectively in a team environment Ability to learn quickly and work independently with complex, unstructured initiatives Ability to challenge the status quo and drive innovation Good Programming skills, Knowledge of GCP native tools and other platforms will be preferred. Prior experience of product development, Data analytics, governance or stewardship will be an added advantage Job Location : Hybrid (Gurgaon) Timings: Mon-Wed: 1 - 9:30pm IST Thu: 11 - 7:30pm IST Fri: 8:30am-5pm IST We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: The AIM (Analytics, Investment & Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. This Analyst (Band 30) role would be based in Gurgaon (India) and would be focused on driving sentinel measurement Analytics spanning across channels and product offerings from Amex. Key Responsibilities include: Support and enable the business partners with campaign measurements, ROI analysis and actionable data driven insights for acquisition & engagement treatments in GCS Develop analytical solutions for GCS business teams by gathering requirements from stakeholders, performing data analysis, presenting results Accurate, timely and efficient delivery of monthly results reporting for marketing & sales leadership Keen on exploration and analysis of data from various data sources, translate the same to excellent visual case studies. Quick learner quick to understand the business and support pilot projects amidst ambiguity Collaborate with functional leaders, business partners and senior leaders to assess business needs, evaluate project feasibility, ensure data integrity, and provide actionable recommendations in times of constant change Build a solid relationship/partnership with Marketing Stakeholders, drive projects end to end with full accountability and growth mindset Minimum Qualifications: Degree in a quantitative field preferred – e.g. B. Tech; BSc/MSc Statistics, Bachelors/master’s in economics Knowledge of Hive, Python, PySpark, SQL encompassing data manipulation and statistical modeling/data-mining techniques Strong analytical aptitude and technical skills Project Management Excellent verbal, written, and interpersonal communications skills with an ability to formulate and communicate results & methodologies in a clear and compelling way A demonstrated ability to work in high-pressure situations with minimal errors An optimistic and growth mind-set with a tremendous will to win Should be able to function with minimum supervision with high sense of ownership Should be comfortable with flexible shift timings to support Global Partners Strong technical and problem-solving skills Strong communication and interpersonal skills Ability to analyze large amounts of data and create innovative solutions Ability to work effectively in a team environment Ability to learn quickly and work independently with complex, unstructured initiatives Ability to challenge the status quo and drive innovation Preferred Qualifications: 1-2 years of relevant experience with strong knowledge of skills like Python, SQL & Advanced Excel required; R also good to have. Good knowledge of statistical techniques like hypothesis testing, regression, KNN, t test, chi-square test Relevant experience in campaign measurement/marketing analytics is a plus Experience in marketing analytics and campaign measurement preferred; relevant industry experience preferred We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: Global Services Group (GSG) brings together the company’s external and internal servicing functions, and includes the below world-class organizations: Global Servicing Network, which provides exceptional care to our external customers, and Global Business Services, which provides many of the vital internal services that make American Express run efficiently. SABE Sales and Business Enablement (SABE) is an internal servicing team providing sale performance reporting and business enablement support to the enterprise. The objective of the SABE Performance Reporting and Insights team is to ensure that Commercial and Merchant businesses have timely and accurate reporting, insights, and forward-looking actions to help drive business performance. Responsibilities: · The position will have responsibility to lead development & ongoing delivery of Performance Reporting & Insights. This role places a focus on ability to think strategically, to synthesize complex data & deliver relevant & insightful reporting to the Business users · Deliver comprehensive performance reporting and Insights to help the leadership team and individuals evaluate and drive business performance. · Partner with functional leaders, Strategic Business Partners and senior leaders to remove friction points, ensure data integrity for reporting and insights to fulfill business requirements and enable actions. · Understand complex operational systems and business intelligence tools, sales platforms for developing efficient, insightful products and offerings for customers · Devise process improvement tools and methodologies that will ensure detailed delivery exceeding customer expectations. · Evolve reporting to meet key business priorities, engage early on with customers, gain agreement for implementing proposed solutions. · Leverage standard processes internally and bring outside-in perspective to deliver best of breed reporting and insights Critical Factors to Success (Outcome Driven): Business Outcomes: · Strong analytical skills and an innovative approach to solving both practical and theoretical problems and a tremendous will to win · Demonstrated ability to provide insight and accurate judgment in addressing and resolving business challenges and opportunities · Ability to interpret insights to derive strong requirements and prioritization based on data. · Strong people relationship building, management and influencing skills · Exceptional verbal, written, and interpersonal communication skills · Engage with key customers to drive initiatives to enhance sales experience. · Automate and standardize reporting processes Leadership Outcomes: · Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. · Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings · Demonstrate learning agility, make decisions quickly and with the highest level of integrity · Lead with a digital approach and deliver the world’s best customer experiences every day Past Experience · 8-10 years relevant experience with excellent knowledge Reporting and Visualization tools · Preferred: Experience in Python and Hive & Tableau. Academic Background · Master’s degree in Economics/ Statistics / Operations research /Maths Skills/Capabilities Functional Understanding of merchant business process · Analytics & reporting domain experience Technical · Analytics & Insights · Python, SAS, R, SQL · Basic Statistical Knowledge: Hive/ML techniques · Advanced data manipulation & automation skills · Data visualization · Exposure to Big data environment & tool · Preferred: Data Analytics , Automation experience Platforms · Big Data Platforms: Cornerstone/Lumi · Visualization Platforms: Tableau · Advanced MS Office Suites (Word, Excel, Powerpoint, Access) · Amex Platform Knowledge: CS/ CODL Preferred : Dashboard Creation Behavioral Enterprise Leadership Behaviors · Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective · Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential · Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Global Treasury Operations (GTO) organization has regional operations teams across APAC, EMEA, US & Canada and LAC. Treasury Operations (APAC) team manages daily cash management activities so that sufficient cash is available in 300+ bank accounts for 30+ legal entities held with 100+ bank partners. Additionally, the team also manages FX exposures clearing/hedging for restricted currency markets in APAC region. We are looking for a top caliber Treasury Analyst to execute Cash Management and FX Exposure Risk Management activities for APAC markets. The timings for this role would be 7.00 am to 3.30 pm to cater to APAC markets. This role would require flexibility to work on certain India Holidays as APAC markets are open on these days, opted leaves can be aligned with APAC market holidays. The objective of this role is to ensure timely funding of critical payments while minimizing cost of funds and protecting the organization against interest and liquidity risks. And timely clearing of FX exposures for the enterprise across specific geographics. Responsibilities: The position is responsible for the following Daily Cash and FX management - Monitoring bank accounts of APAC Markets and moving cash in the various accounts to ensure sufficient liquidity to settle day to day obligations. Analysing, calculating, recommending and executing daily FX Hedge action. Providing coverage for other analysts in their absence and acting as back up for manager for treasury related activities. Critical Factors to Success: Deliver key treasury operations goals such as optimizing overall cost of funds for the markets, minimizing idle cash needs for operating businesses, keeping FX exposures hedged at all points of time. Demonstrate operation excellence, streamline daily cash and drive efficiencies in processes. Understand and leverage intelligent automation technologies to generate use cases within the team and create opportunities to support automation team to get it implemented. Past Experience: Atleast 2-6 years of past experience in a corporate treasury or banks is desirable Academic Background: MBA (Finance)/CA/CPA with 1-3 years of experience OR Graduate/Postgraduate in Finance/Economics with 4-5 years of experience. Functional Skills/Capabilities: Working Knowledge of cash management and FX exposure management processes. Familiarity with Transactional Banking, funding solutions, money market instruments, derivative instruments, bank account structures like sweeps, pooling solutions Sound understanding of card business model and economics. Hands on experience of Treasury Management System Experience with Automation tools and advanced excel skills would be desirable. Behavioral: Strong attention to detail, analytical, motivated and independent Effective team player Ability to perform in a high-pressure environment, meet tight deadlines and manage multiple priorities Excellent verbal and written communication skills We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. ICS Control Management is looking for a Director of Risk ID, Assessment, Testing & Reporting to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, ICS Control Management Risk ID, Assessment, Testing & Reporting will: Provide additional identification of risks throughout business processes and systems (along with business process owners) Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates) Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) Champion risk management practices within the business Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring Develop risk profiles and maintain an updated risk register(s) Be a key leader for sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: 6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standard Experience within financial services industry Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds Preferred Qualifications: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: o Providing identification of operational risks throughout business processes and systems o Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met o Enhancing risk assessments and associated methodologies o Leading independent control monitoring, including identification of control improvements o Identifying areas of risk for intervention, including conducting independent quality assurance and process testing o Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Responsibilities · Timely execution of fieldwork & testing of a core responsibility across all areas of laws – AML, Privacy, Anti-corruption, Consumer Protection & Fairness, etc. · Exhibit strong and independent risk assessment skills is designing the overall testing program as well as during alignment stages (issue classification & reporting) · Regular and timely dialogue and communication on the progress of the work and potential findings to the Manager Compliance Testing Team and local Market Compliance Officers. · Independently lead conversations with senior stakeholders (Directors, VPs etc) during kick offs, testing and issue alignment discussions with minimal managerial support. · Train and mentor other colleagues in upskilling themselves with the right set of knowledge and practices relevant in the IICT plan delivery. · Work with IICT leadership in various strategic initiatives to improve the overall IICT delivery model as well as contribute/participate in various presentations to senior leadership. · Work with business to develop remediation plans to address findings. · From time to time, work with local Market Compliance officer to detect and identify emerging regulatory risks or impending legislation that may have impact on the Compliance Monitoring Plan. · Exemplify strength in the American Express Leadership Model: set the agenda, bring others with you and do it the right way, and put enterprise thinking first. Min Qualifications Minimum 5 of relevant experience in internal audit/consultancy within the Big Four or in a bank/financial institution with preferably Anti-Money Laundering background. Academic Background Good academic qualification with experience in compliance or legal with Anti-Money Laundering knowledge would be an added advantage. Chartered Accounts, CPA, ACAMS, MBA and individuals with certifications in audit would be preferred. Functional Skills · Strong internal control and validating testing skills is a MUST · Ability to work independently from understanding the regulation, designing the test script, execution of fieldwork testing, communication of findings to business and to reporting gaps. · Strong problem solving and analytical skills including the ability to conceptualize and break down complex issues into actionable tasks. · High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency. · Excellent verbal and written communications skills in English. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This role is for Data Testing Analyst in the Regulatory Reporting automation program . This individual will be responsible for assisting the Business Specialist Manager drive the definition, gathering, exploration, and analysis of Finance data to deliver the end-to-end automation of our regulatory reporting platform. This individual will assist the organization coordinate with several groups within American Express during designing, implementing, and migrating the implemented solution into production. The individual selected will partner closely with Business Specialist Manager and Product Owners to support defining functionality to be built, collaborate with Technology to design how functionality will work and validate at regular intervals that the software features developed align with original requirements provided to the team. How will you make an impact in this role? Support data analysis on existing processes and datasets to understand and support Point of Arrival (POA) process design Support and guide determining portfolios, data elements and grain of data required for designing processes Support team review data scenarios and provide clarification on how to report on these scenarios in alignment with regulatory guidance Identify and support business requirements, functional design, prototyping, testing, training, and supporting implementations Support developing functional requirement documents (FRDs) and process specific design documentation to support process and report owner requirements Document and understand core components of solution architecture including data patterns, data-related capabilities, and standardization and conformance of disparate datasets Support the implementation of master and reference data to be used across operational and reporting processes Participate in daily meetings with the pods (implementation groups for various portfolios of the Company for data sourcing and regulatory classification and reporting). Coordinate with various Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues, and Data Management team to ensure builds are appropriate for American Express products Participate on user acceptance testing, parallel run testing, and any other testing required to ensure the build meets the requirements authored including development and execution of test cases, and documentation of results Assist on development of executable testing algorithms that enable validation of the expected system functionality, including replication of deterministic logic and filtering criteria Minimum Qualifications SQL and data analysis experience Product/platform understanding and process design experience Knowledgeable about Financial Data Warehouse and Reporting Solutions (such as ODS, AxiomSL, OFSAA, and Hadoop concepts) Knowledgeable in Data Analytics/profiling Knowledgeable with creating S2T and Functional designs Knowledgeable in creating Data Mappings, analyzing the SOR (System of Record) data, implementing Data Quality Rules to identify data issues in SORs Experience with of MS Excel and Power Query Testing management and execution experience Foundational data warehousing principles and data modeling experience is a plus Agile trained is a plus Financial reporting or accounting experience is a plus A good understanding of the banking products is a plus Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers’ expectations Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders Excellent relationship building, presentation and collaboration skills Preferred Qualifications Knowledge of US Regulatory Reports (Y9C, Y14, Y15, 2052a, amongst others) Working exposure in data analysis and testing of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations Experience in development of testing automation capabilities Experience in Cloud capabilities We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large size companies around the world manage all facets of their business spending. As a core engine that powers the GCS business and its colleagues, the Client Onboarding and Digital Capabilities team plays a meaningful role in delivering outstanding revenue empowering services and capabilities across the customer lifecycle. The team’s aspiration is to build onboarding capabilities that enable payments through one global experience – meeting customers where they are. Role Description: The Analyst -B2B Analytics and Insights would be responsible for assisting the sales and account development teams in their B2B/ Goods & Services sales journey. The incumbent would be a consultative partner providing data driven insights to help identify the best fit payment solutions and recommend strategic improvement actions. If you crave dynamic, intellectually stimulating, and collaborative environment; if you have a passion for solving business problems & client pain points; if you love story telling with data – this opportunity is for you! How will you make an impact in this role? • Understand business objectives, customer needs, identify creative ways to leverage existing data capabilities, and develop new analytical solutions to meet those needs. • Deliver on supplier/ spend analytics to help GCS/ ICS Field and leadership drive G&S Spend Strategies using tools like SQL, Python, Tableau etc. • Own end to end data analytics charter with the objective of generating actionable insights for the customers. • Deep dive data analysis to find optimal solution for business problems and proposing the same through visualization and storytelling. • Manage entire project from start to finish, prioritizing deliverables based on dependencies and business objectives and effectively connect with stakeholders. • Ensure seamless tracking of the project performance metrics and its visibility to the senior stakeholders. • Complete ad hoc analysis aimed at helping develop strategies for growth-oriented actions. • Identifying new opportunities and collaborate with technical and non-technical stakeholders to design and build insights solutions. • Deliver backend data testing/UI testing and enable smooth & flawless delivery. Minimum Qualifications • Seasoned Professional with 4-6 years of experience in data analytics, visualization, and storytelling. • Has consistent track record on working on large data sets and derive insights from it. • Extensive experience in SQL/ Hive. • 4 + years of direct experience in Tableau (Mandatory) development of sophisticated dashboards with large data set. • Proactive, self-starter with excellent stakeholder engagement skills and ability to manage multiple tasks effectively. • Excellent interpersonal skills with the ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment. • Background in B2B: Understanding of B2B payments; knowledge of procurement and/ or accounts payable/ receivable data strongly preferred. Compliance Language: We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: •Competitive base salaries •Bonus incentives •Support for financial-well-being and retirement •Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) •Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need •Generous paid parental leave policies (depending on your location) •Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) •Free and confidential counseling support through our Healthy Minds program •Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description The Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with Federal Reserve requirements for American Express Company and its subsidiaries. We perform independent processes to prepare, review and analyze financial information with a key focus on control and compliance and addressing new Federal Reserve requirements, including new reports. We work extensively with our own market financial controllers, subject matter experts, General Counsel’s Office, treasury, technology partners, and external regulators. The team is committed to talent development, work / life balance, and timely recognition of team members. This role may be subject to additional background verification checks. Responsibilities- This position will be a part of the Financial Reporting Cluster. It will primarily support the External Reporting function and will be part of Regulatory Reporting team. The job would entail the following activities: · Understand regulatory reporting requirements and apply/implement the same to the reports. · Preparing the regulatory filing and supporting documentation/schedules. · Ensuring report compliance with Federal Reserve and other regulatory reporting requirements, the Company’s internal review procedures and all other applicable policies and procedures. · Understand RRD platform, architecture and the report logics build to maintain and run automated reports. · The individual will be exposed to American Express systems & processes and will work with several internal & external groups outside of Controllership/ Finance (including senior leaders of the Company) during the course of these filings. · Coordinating with various Subject Matter Experts and Global Reporting leaders. · Responsible for leading critical business initiatives and other initiatives identified by leadership to transform current processes. · Ensure defined controls are operating as expected and identify any gaps in controls · Ability to manage competing priorities with eye for details · Special projects as needed, including enhancing policies and procedures around the regulatory reporting process. · Supporting projects to transform the preparation of regulatory reports, including automation and simplifications. · Supporting the Managers and Director in responding to inquiries of (i) Federal Reserve; (ii) GCO; and (iii) other regulatory related inquiries. · Supporting the Managers and Director in implementation of analytical and reporting processes, procedures and systems using the Company’s control framework. This role may be subject to additional background verification checks. Shift timings- 11:00AM to 7:30PM Purpose of the Role These quarterly/monthly filings report certain financial and non-financial information in accordance with the applicable Federal Reserve and other authoritative guidance at both the Consolidated American Express Co. and at the subsidiary legal entity levels. Visit http://www.federalreserve.gov/reportforms/default.com for more information on these filings. Critical Factors to Success · Should have problem solving, planning and analytical skills to facilitate and focus on continuous improvement and innovation. Project management skills and experience will be distinct advantage. · Should have strong results orientation, project management, collaboration, and co-ordination abilities. Should be self-driven, self-motivated and have eye for detail. · Follow the established controls and checks to ensure integrity of the information collected including documenting process/entity specific knowledge. · Collaborate with multiple partners across Controllership, Business Unit and other organizations to source information and deliver on customer expectations. · Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. · Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings. · Demonstrate learning agility, make decisions quickly and with the highest level of integrity · Lead with a digital mindset and deliver the world’s best customer experiences every day Experience · US GAAP knowledge & experience · Regulatory/ external reporting or public accounting experience is preferable Academic Background At least 3+ years' experience in Accounting/Reporting -Chartered Accountant/CPA preferred -Prior experience with U.S. regulatory/SEC reporting or public accounting a plus. Functional Skills/Capabilities: · Must have good communication and interpersonal skills and be able to interact independently with senior business partners / customers etc. · Reporting and analysis experience will be an advantage. Familiarity with US GAAP and financial accounting experience is preferred. · Self-driven, team player, have analytical skills and inclination for process improvement. · For an internal candidate, knowledge of company policies, businesses, finance processes and systems is desirable · Understanding of financial domain and AXP systems Technical Skills · Able to understand and enhance the control environment around the filings. · Strong analytical and problem-solving skills. Quick learner. · Must be proficient in MS Applications such as Excel, PowerPoint, and Word. The incumbent should be tenured for a minimum of 18 months at Band 30 as on the date of application deadline. The incumbent should have a performance rating of G2L2 or better in the last review Good analytical skills and inclination of process improvement. Knowledge of Platforms · Oracle, Essbase, RRD architecture Behavioral areas Enterprise Leadership Behaviors · Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective · Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential · Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Card & Merchant Accounting and Control (CMAC) team manages the accounting for Card spend, Remittances and Merchant payments along with accounting for B2B products which is managed by Incentive CoE. This includes accounting for GMS Merchant Rebates, GCS Client Incentives, GNS Royalties etc. and provide governance and oversight to unclaimed funds (Abandoned Property). This role is a part of Abandoned Property & Incentive CoE team within CMAC and will be responsible for the accounting, reporting & governance functions. The role will also be expected to ensure robust monitoring and reporting of various measures, initiatives, and overall delivery levels. The core responsibilities of the individual will include, but not be limited to the following: Oversee accrual calculations and month close accounting Accounting for invoicing and payments to multiple merchants and partners Collaborate with various work groups/stakeholders, viz. Pricing, Client Managers, LFO / Finance and Business Advisory Controllership teams to identify specific areas of focus and issues requiring leadership attention, flag any pressure points, and resolve time sensitive issues. Design and execution of a robust and sustainable model for monitoring and reporting of key measures of success Ensure compliance with all prevalent procedures and policies linked to the process Besides the above, the position will be required to actively contribute to implementation of initiatives around operational transformation, data integrity and customer priorities People Leadership experience with ability to motivate the team Should be able to transform & enhance the assigned process by creating automation opportunities & generating business insights. Ensure all deadlines are continually met and adequate controls are maintained over the processes handled by the team Academic Background CA/CPA/bachelor's in commerce or Specialization in Commerce Stream With minimum of 2 Years of Experience Functional Skills/Capabilities: Must have good communication and interpersonal skills and be able to interact independently with senior business partners / customers etc. Reporting and analysis experience will be an advantage. Familiarity with US GAAP and financial accounting experience is preferred. Self-driven, team player, have analytical skills and inclination for process improvement. For an internal candidate, knowledge of company policies, businesses, finance processes and systems is desirable. Understanding of financial domain and AXP systems (Oracle, Essbase) Behavioral areas Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. The ‘ SBS Card Cross-Sell & Engagement Analytics’ team is part of the Analytics, Investment and Marketing enablement (AIM) group within GCS (Global Commercial Services) Marketing at American Express. This team is responsible for leading innovative analytics across Marketing channels for the US SME segment to drive internal acquisitions with increased and sustainable engagement levels. The analyst will be responsible for performing strategic analyses, build frameworks, synthesizing conclusions, and communicating recommendations to partners. S/he will be responsible for building key decision frameworks aimed at driving robust targeting and investment optimization. The ideal candidate is able to drive strategic decision making and execute new strategies via advanced analytics, disciplined test & learn, effective story-telling and partnerships. The position is part of a highly collaborative environment, and the Analyst will partner closely with functional (channel specific) analytics and Finance teams based out of NY. How will you make an impact in this role? Responsibilities Partner closely with Finance and US Consumer to align on the Cardmember value (CMV) framework to ensure consistency across BU (US Consumer Services) Collaborate with finance to create robust behavioral inputs for investment optimization Understand the cardmember value framework for internal acquisitions and independently drive enhancements and optimizations on the same Partner with channel owners in the NY team to drive enhancements via levers such as Orchestra and establishing paths to primacy through test and learn to optimize channel ROI Exceptional execution skills – be able to resolve issues, identify opportunities, and define success metrics and make things happen. Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment. Minimum Qualifications Strong analytical/conceptual thinking acumen to solve business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner Ability to project-manage effectively and manage several concurrent projects through collaboration across teams. Ability to project-manage effectively and manage several concurrent projects through collaboration across teams. Expertise in Hive, Python, PySpark, SQL encompassing data manipulation and statistical modeling/data-mining techniques and Microsoft Excel & Power point. Excellent communication and interpersonal skills, and ability to build and retain strong working relationships Demonstrated ability to work independently and across a matrix organization partnering with cross-functional teams and external vendors to deliver solutions at top speed Preferred Qualifications Master’s degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics, Economics) or business field preferred We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? Key responsibilities: Responsible for Review, Analysis and Reporting of AXP and Segment Balance Sheet. Sustain enterprise-wide Balance Sheet health while remaining focused on efficiency and sustaining financial integrity for the company including ensuring timely research & clearance of BS reconciling items Collaborate with key stakeholders - Account Owners, Regulators and Entity/Segment Controllers Pursue continuous improvement in execution, lead intelligent automation and monitor compliance with management policies. Responsible for improving control environment by ensuring satisfactory audit experience and enhancing internal controls Ensure controls & compliance with prevailing policies & procedures such as SOX, Process Risk Self-Assessment and support Statutory/Internal audits Continuously challenge the Status Quo and seek opportunity for redesign/automate Lead team of accounting professionals, coaching them on tactical and strategic execution, as well as professional leadership and development Required Qualification: Should be a CA/ Graduate with 4-6 years of relevant work experience. Well-developed analytical skills, ability to understand the linkages to processes. Demonstrated Accounting expertise. Ability to think innovatively and to pursue ideas with conviction. Excellent team player with strong Inter-Personal skills and communication skills – both written and spoken. The Incumbent should be Assertive, should be able to influence & corroborate without direct authority. A self-starter with ability to operate under ambiguous circumstances. Must have good Communication and Interpersonal skills and be able to interact with senior leadership, with Finance, multiple employee levels /Business Partners/Customers etc., Demonstrate leadership skills needed to create, develop, train, motivate and communicate with diverse work force. Must have strong, proven People Management skills. handling cross functional and cross-cultural teams. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. How will you make an impact in this role? Responsible for delivering best in class Data Products to develop & implement Digital Marketing Programs in this ever-changing Digital targeting landscape. Creating world class data products powered by Data & Dynamic Intelligence Drive Audience Identification and Custom targeting leveraging Amex and Partner data assets Creating data segmentation & optimization strategies for targeting profitable prospects with the right product/incentive across multiple digital channels Develop and foster cross functional relationships with partners across American Express Minimum Qualifications Master's Degree in a quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science or Economics) Strong programming skills Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems Excellent written, oral communication skills Preferred Qualifications Digital analytics experience and familiarity with paid marketing channels, digital marketing technology Experience with BIG DATA PROGRAMMING LANGUAGES (HIVE, PIG), PYTHON, JAVA We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Card & Merchant Accounting and Control (CMAC) team manages the accounting for Card spend, Remittances and Merchant payments along with accounting for B2B products which is managed by Incentive CoE. This includes accounting for GMS Merchant Rebates, GCS Client Incentives, GNS Royalties etc. and provide governance and oversight to unclaimed funds (Abandoned Property). This role is a part of Abandoned Property & Incentive CoE team within CMAC and will be responsible for the accounting, reporting & governance functions. The role will also be expected to ensure robust monitoring and reporting of various measures, initiatives, and overall delivery levels. The core responsibilities of the individual will include, but not be limited to the following: Oversee accrual calculations and month close accounting Accounting for invoicing and payments to multiple merchants and partners Collaborate with various work groups/stakeholders, viz. Pricing, Client Managers, LFO / Finance and Business Advisory Controllership teams to identify specific areas of focus and issues requiring leadership attention, flag any pressure points, and resolve time sensitive issues. Design and execution of a robust and sustainable model for monitoring and reporting of key measures of success Ensure compliance with all prevalent procedures and policies linked to the process Besides the above, the position will be required to actively contribute to implementation of initiatives around operational transformation, data integrity and customer priorities People Leadership experience with ability to motivate the team Should be able to transform & enhance the assigned process by creating automation opportunities & generating business insights. Ensure all deadlines are continually met and adequate controls are maintained over the processes handled by the team Academic Background CA/CPA/bachelor's in commerce or Specialization in Commerce Stream With minimum of 2 Years of Experience Functional Skills/Capabilities: Must have good communication and interpersonal skills and be able to interact independently with senior business partners / customers etc. Reporting and analysis experience will be an advantage. Familiarity with US GAAP and financial accounting experience is preferred. Self-driven, team player, have analytical skills and inclination for process improvement. For an internal candidate, knowledge of company policies, businesses, finance processes and systems is desirable. Understanding of financial domain and AXP systems (Oracle, Essbase) Behavioral areas Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Card & Merchant Accounting and Control (CMAC) team manages the accounting for Card spend, Remittances and Merchant payments along with accounting for B2B products which is managed by Incentive CoE. This includes accounting for GMS Merchant Rebates, GCS Client Incentives, GNS Royalties etc. and provide governance and oversight to unclaimed funds (Abandoned Property). This role is a part of Abandoned Property & Incentive CoE team within CMAC and will be responsible for the accounting, reporting & governance functions. The role will also be expected to ensure robust monitoring and reporting of various measures, initiatives, and overall delivery levels. The core responsibilities of the individual will include, but not be limited to the following: Oversee accrual calculations and month close accounting Accounting for invoicing and payments to multiple merchants and partners Collaborate with various work groups/stakeholders, viz. Pricing, Client Managers, LFO / Finance and Business Advisory Controllership teams to identify specific areas of focus and issues requiring leadership attention, flag any pressure points, and resolve time sensitive issues. Design and execution of a robust and sustainable model for monitoring and reporting of key measures of success Ensure compliance with all prevalent procedures and policies linked to the process Besides the above, the position will be required to actively contribute to implementation of initiatives around operational transformation, data integrity and customer priorities People Leadership experience with ability to motivate the team Should be able to transform & enhance the assigned process by creating automation opportunities & generating business insights. Ensure all deadlines are continually met and adequate controls are maintained over the processes handled by the team Academic Background CA/CPA/bachelor's in commerce or Specialization in Commerce Stream With minimum of 2 Years of Experience Functional Skills/Capabilities: Must have good communication and interpersonal skills and be able to interact independently with senior business partners / customers etc. Reporting and analysis experience will be an advantage. Familiarity with US GAAP and financial accounting experience is preferred. Self-driven, team player, have analytical skills and inclination for process improvement. For an internal candidate, knowledge of company policies, businesses, finance processes and systems is desirable. Understanding of financial domain and AXP systems (Oracle, Essbase) Behavioral areas Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: The ‘Prospect Direct Mail Analytics’ team is part of the Analytics, Investments and Marketing Enablement (AIM) team within Global Commercial Services Marketing, American Express. AIM team is responsible for targeting, acquiring, engaging, and retaining commercial customers over online and offline channels and delivering world-class analytics, insights and data products for the Global Commercial Services (GCS) business. In this role, the incumbent will lead the Prospects Direct Mail Analytics team within AIM. Purpose of the Role: The Analyst will own the end-to-end analytics required for executing Commercial Prospects Direct Mail campaigns and would be responsible to profitably drive growth in commercial acquisition and charge volume through the Direct Mail channel. The Analyst will be challenged with designing and creating world class prospect marketing analytics solutions by leveraging machine learning and advanced methodologies. The person will be responsible for performing strategic analyses, synthesizing conclusions, and communicating recommendations to partners aimed at driving revenue through acquisitions. The ideal candidate can drive strategic decision making and execute new strategies via advanced analytics, disciplined test & learn, and effective partnership. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Services business at American Express. Responsibilities: Drive profitable acquisitions in Direct Mail channel by meeting ROI / Acquisition / Revenue goals with optimization, experimentation and analytics driven insights. Define, Design, Create, and Implement data science & analytical solutions required throughout the life cycle of a Direct Mail campaign starting from lead generation all the way to performance measurement. Collaborate with stakeholders within GCS Prospect marketing, Finance and investment optimization on various initiatives including setting goals for the channel / influencing data-driven strategy changes / introducing offer personalization etc. Researching and evaluating new commercial data sources working with external data vendors to improve data quality. Creating data segmentation & optimization strategies for targeting profitable prospects with the right product/incentive in the Direct Mail channel Translate business problems into Machine Learning problems. Collaborate with Decision Science teams to quantitatively determine the value of ML models, and ensure key insights are leveraged to create the most suitable ML models to solve the business problems. Collaborate with ML and Tech teams to manage, guide and build analytical solutions to improve targeting efficiency in Direct Mail channel. Minimum Qualifications: Bachelor's degree in quantitative field (e.g. Mathematics, Computer Science, Physics, Engineering, Finance and Economics). Demonstrated ability to lead cross-functional teams directly or indirectly to achieve key business outcomes. Strong programming skills are required. Experience with BIG DATA PROGRAMMING LANGUAGES (HIVE, PIG, SPARK), PYTHON (or R or JAVA). Expertise or ability to pick up strong SQL skills. Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results, such as A/B testing analysis. Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner. Demonstrated ability to work independently and across a matrix organization partnering with capabilities, marketing, decision sciences, risk teams and external vendors to deliver solutions at top speed. Preferred Qualifications: Master’s in quantitative field (e.g. Mathematics, Computer Science, Physics, Engineering, Finance and Economics) or MBA with quantitative background. Strong knowledge of machine learning techniques, including XGBoost, Decision Trees and NLP models. Knowledge of commercial data experience is a plus. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Responsibilities: Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. This position is in Intercompany Controllership within GFO The incumbent will manage either/combination of processes including, Intercompany Governance, process mapping and risk assessment, Inter-Company accounting / reporting and Settlement. This position will also be responsible to supporting critical business initiatives and ongoing enterprise-wide Intercompany project. Strong ability to quickly grasp complex issues and gain end to end knowledge of processes. The incumbent should have good maturity and display flexibility to respond quickly to crisis situations The incumbent will be expected to quickly gain detailed understanding of inputs, processes, controls, flows, metrics, risks, SLA, and outputs of the process area with elevated focus on RCSA guidelines The incumbent will be required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives. The incumbent shall have good understanding of working on devising business continuity plan across processes and shall ensure that all deadlines are continually met, and adequate controls are maintained over the processes Qualification: CA / MBA with minimum of 3-4 years of post-qualification experience in governance processes, control management and audit handling. Ability to drive process automation initiatives. Experience in operational risk/SOX will be an added advantage. Ability to drive execution with proven project management skills. The successful candidate should possess strong analytical and problem-solving skill. Proven ability to communicate (verbally and written) effectively at all levels of the organization. Preferred Qualifications: Functional knowledge of ERP financial systems like Oracle, OBIEE etc. would be preferred. Excellent MS Excel & PowerPoint skills. Ability to conceptualize and though lead various discussions. Big picture thinking, energetic self-starter with positive can-do attitude. This role may be subject to additional background verification checks. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. US Credit Chat – Digital Servicing Team, is responsible for handling CM’s credit related queries via chat providing world’ best customer service while ensuring we solve for credit concerns How will you make an impact in this role? Service card member's using Digital chat platforms, by resolving credit concerns through educating cardmembers about product features, consult them on managing their accounts to paid status by resolving any Credit related issues, and enable higher spend Analyze risk on customer accounts followed by making sound decisions to ensure we become a ‘payer of choice’ for our card members attaining high customer satisfaction & adherence to Compliance requirements Communicates Effectively written & orally, with ability to recognize tone and mood of customer through written communication. Comfortable with communicating complex info. simply via Chat Adaptable & Customer Centric Approach to difficult Situations through tact & empathy in communication. Ability To address 2 cardmember conversations simultaneously Minimum Qualifications: Undergraduate / Graduate with 1-5 years of experience. Relevant experience of servicing customers via Voice or Chat medium, preferably in customer service or Collections industry. Strong interpersonal communication & writing Skills, accompanied by strong comprehension & ability to articulate complex information clearly Typing Speed (25-35 Words/Min). Web navigation ability, can handle basic Troubleshooting Demonstrated ability to work effectively within a team environment as well as independently Ability to deliver result & display Personal Accountability Ability to work in a fast-paced metric driven environment Comfortable working in a Rotational shift 24X7 – servicing US market Colleague would be required work in a hybrid model Ability to deliver results & display Personal Accountability Preferred Qualifications: Knowledge of Credit lifecycle is preferable American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less