You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. How will you make an impact in this role? We are looking for energetic, high-performing and highly skilled Java Full Stack Engineers with some GCP Cloud experience to help shape our technology and product roadmap. You will be part of the fast-paced, entrepreneurial Enterprise Personalization portfolio focused on delivering the next generation global marketing capabilities. This team is responsible for building products that power Merchant Offers personalization for Amex card members. Job Description: Demonstrated leadership in designing sustainable software products, setting development standards, automated code review process, continuous build and rigorous testing etc Ability to effectively lead and communicate across 3rd parties, technical and business product managers on solution design Primary focus is spent writing code, API specs, conducting code reviews & testing in ongoing sprints or doing proof of concepts/automation tools Applies visualization and other techniques to fast track concepts Functions as a core member of an Agile team driving User story analysis & elaboration, design and development of software applications, testing & builds automation tools Works on a specific platform/product or as part of a dynamic resource pool assigned to projects based on demand and business priority Identifies opportunities to adopt innovative technologies Design, develop, and deploy scalable applications on the Google Cloud Platform using Java 8 & above. In-depth understanding of Google Cloud Platform services and architecture. Proficiency in developing and deploying applications on GCP using services such as Compute Engine, App Engine, Cloud Functions, Big Query, Cloud SQL, DataProc, Dataflow etc. Experience with containerization technologies such as Docker and Kubernetes is a plus. Awareness of best practices for cloud-based application development, ensuring security, reliability, and efficiency. Troubleshoot and resolve issues related to application performance and functionality on cloud Qualification: A bachelor’s degree in computer science, computer engineering, other technical discipline, or equivalent work experience 7+ years of experience in software development; 3-5 years in leading teams of engineers Demonstrated experience with Agile or other rapid application development methods Demonstrated experience with object-oriented design and coding Full-Stack development exposure Demonstrated experience on these core technical skills (Mandatory) Core Java, Spring Framework, Spring boot, Java EE Relational Database (Postgres / MySQL / DB2 etc.) Data Serialization techniques (Ex: Avro) Cloud development (Micro-services) Parallel & distributed (multi-tiered) systems Application design, software development and automated testing Demonstrated experience on these additional technical skills (Nice to Have) Unix / Shell scripting GenNext languages: Python / Scala / Golang / Julia etc Message Queuing, Stream processing (Kafka) AJAX tools/ Frameworks. Web services, open API development, and REST concepts Experience with implementing integrated automated release management using tools/technologies/frameworks like Maven, Git, code/security review tools, Jenkins, Automated testing and Junit. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking an experienced Data Engineer for our team who can design, develop and enhance of our data model and architecture. This team sets the foundation for how infrastructure utilization, consumption and asset inventory data is ingested, validated, and presented in our suite of reporting capabilities. The Data Engineer will develop and refine processes to ensure data quality (data accuracy, completeness, timeliness, consistency, uniqueness and relevance) is meeting the highest standards for our users . They will support teams in doing data quality testing and validation processes to identify where data pipelines are not fit for purpose or need improvement. This individual will be responsible for implementing our target data architecture, leveraging best practices for data management, automating data feeds and transformations, and maintaining excellent documentation. Let’s build on what you know. The role will require a unique blend of strong DataOps technical and design skills to translate business decisions into data requirements. This individual will build a deep understanding of the infrastructure data we use in order to work across the ID&A team and key stakeholders the appropriate data to tell a data story. This includes implementing and maintaining a data architecture that follows data management best practices for ensuring data ingestion, transformation, storage and analytics are handled according to their specific purpose using the appropriate tools: ingestion captures raw data without applying business logic, transformation processes data discretely for auditability, and analytical queries retrieve structured outputs without relying on upstream processes. They will be responsible for building and automating data pipelines to maximize data availability and efficiency, as well as migrating the data model and transformations to our target architecture. This individual will bring passion for data-driven decisions, enterprise solutions, and collaboration to the role, transforming platform data into actionable insights by utilizing data engineering and data visualization best practices. Key responsibilities include: Data Architecture: Perform all technical aspects of data architecture and database management for ID&A, including developing data pipelines, new database structures and APIs as applicable Data Design: Translate logical data architectures into physical data designs, ensuring alignment with data modeling best practices and standards Data Process and Monitoring: Ensure proper data ingestion, validation, testing, and monitoring for ID&A data lake Data Quality Testing: Develop and provide subject matter expertise on data analysis, testing and Quality Assurance (QA) methodologies and processes Support database and data platform administration for initiatives building, enhancing, or maintaining databases, data warehouses and data pipelines Data Migration: Design and support migration to a technology-agnostic data model that decouples data architecture from specific tools or platform used for storage, processing, or access Data Integrity: Ensure accuracy, completeness, and data quality, independent of upstream or downstream systems; collaborate with data owners to validate and refine data sources where applicable Agile Methodologies: Function as a senior member of an agile feature team and manage data assets as per the enterprise standards, guidelines and policies Collaboration: Partner closely with business intelligence team to capture and define data requirements for new and enhanced data visualizations Prioritization: Work with product teams to prioritize new features for ongoing sprints and manage backlog Continuous Improvement: Monitor performance and make recommendations for areas of opportunity/improvement for automation and tool usage Compliance: Understand and abide by SDLC standards and policies Liaison: Act as point of contact for data-related inquiries and data access requests Innovation: Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Minimum Requirements: 4+ years of DataOps engineering experience in implementing pipeline orchestration, data quality monitoring, governance, security processes, and self-service data access Experience managing databases, ETL/ELT pipelines, data lake architectures, and real-time processing Proficiency in API development and stream processing frameworks Hands-on coding experience in Python Hands-on expertise with design and development across one or more database management systems (e.g. SQL Server, PostgreSQL, Oracle) Testing and Troubleshooting: Ability to test, troubleshoot, and debug data processes Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models, data visualization tools (e.g. Apptio BI, PowerBI) A bility to write efficient SQL queries to extract and manipulate data from relational databases, data warehouses and batch processing systems Experience in data quality and QA testing methodologies Fluent in data risk, management, and compliance terminology and best practices Proven track record for managing large, complex ecosystems with multiple stakeholders Self-starter who is able to problem-solve effectively, organize and document processes, and prioritize feature with limited guidance An enterprise mindset that connects the dots across various requirements and the broader operations/infrastructure data architecture landscape Excellent collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack Exposure to distributed (multi-tiered) systems, algorithms, IT asset management, cloud services, and relational databases Foundational Public Cloud (AWS, Google, Microsoft) certification; advanced Public Cloud certifications a plus Experience working in technology business management, technology infrastructure or data visualization teams a plus Experience with design and coding across multiple platforms and languages a plus Bachelor’s Degree in computer science, computer science engineering, data engineering, or related field required; advanced degree preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking a strong, data-driven Senior Technical Program Manager who knows that delivering on that promise takes foresight, planning and agility. The Sr. Technical Program Manager will be a key member of the team, and will leverage their technical knowledge and project management skills to drive delivery of our data architecture target state implementation, data model migration, and data automation workstreams that underpin our Infrastructure Data Visualization Portal and other capabilities. They will translate business decisions into data analytics and visualization requirements, prioritize the team’s sprint backlog, and support engagement with data providers to ensure data is accessed and ingested consistently and correctly. This individual will be responsible for ensuring excellent and timely execution following agile practices and implementing appropriate agile ceremonies to manage risks and dependencies. This individual will require a unique blend of strong data analytics and leadership skills to manage and prioritize the data requirements across our suite of data and analytics tools and dashboards. They will bring passion for data-driven decisions, user experience, and execution to the role. Key responsibilities include: Steer execution of data architecture and data model migrations to meet the needs of FinOps, Data Science and Business Intelligence teams, as well as other key partners Lead technical program conversations on architectureal approach, system design and data management and compliance Actively manage backlog for data migration, automation, and ingestion workstreams Develop and maintain data source and feature request ticketing process in Jira Partner across ID&A teams to ensure data requirements are met and timeline risks are managed and mitigated Establish appropriate agile processes to track and manage dependencies across disciplines in staying on track to meet short-term and long-term implementation roadmaps Collaborate with product teams to refine, prioritize, and deliver data and feature requirements through technical acumen, customer-first perspective, and enterprise mindset Support development of appropriate reporting processes to measure OKRs and performance metrics for delivery of our data lake architecture Create an environment of continuous improvement by steering and delivering reflective conversation and regular retrospectives, project standups, workshops, communications, and shared processes to ensure transparency of development process and project performance Facilitate stakeholder engagement, decision-making, and building trust across data providers and critical stakeholders Work with IT Asset Management, Enterprise Architecture, and Business & Vendor Management teams to define enterprise-scalable solutions that meet the needs of multiple stakeholders Partner with data engineering teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions Facilitate and prepare content for leadership updates on delivery status and key decisions needed to support project delivery and de-risk implementation obstacles Partner in PI planning meetings and other Agile ceremonies for the team: pressure testing plans for feasibility and capacity Monitor and ensure compliance with SDLC standards Ensure and instill documentation best practices to ensure designs meet requirements and processes are repeatable Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Establish ongoing metrics and units of measurement to clearly define success and failure points and to guide feature/capability prioritization based on business priorities Draft impactful and comprehensive communications, presentations, and talking points for key business reviews, executive presentations, and discussions; escalate and facilitate resolution of risks, issues, and changes tied to product development Act as point of contact for internal inquiries and key partnerships across Technology and business teams Minimum Requirements: 9 + years of experience delivering data lake or backend data platform capabilities and features built using modern technology and data architecture techniques Proven track record for managing large, complex features or products with multiple partners Technical understanding of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns in order to discuss technical challenges about system design and solutioning Ability to create clarity and execute plans in ambiguity, and to inspire change without direct authority Self-starter who is able to provide thought leadership and prioritization with limited guidance and in a complex environment Experience in data analytics, data architecture, or data visualization Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Experience facilitating Agile, Scrum or other rapid application development teams to deliver technology solutions on time, on budget, and to spec Capable of leading technology and culture change with excellent strategic and technical thought leadership, and strong program management skills High attention to organization and detail in a deadline-driven work environment Proven ability to solve problems and resolve issues with appropriate communications and escalation criteria Outstanding oral and written communication skills with strong personal presence; active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities Deep understanding of the full lifecycle of rpodcut development, from concept to delivery, including Test Driven Development (TDD) Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack Experience working with technology business management, technology infrastructure or enterprise architecture teams a plus Experience with design and coding across one or more platforms and languages a plus Bachelor’s degree in computer science, data engineering, data analytics, or other technical discipline, or equivalent work experience preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking an experienced Senior Data Engineer for our team who can lead the design, development and enhancement of our data model and architecture. This team sets the foundation for how infrastructure utilization, consumption and asset inventory data is ingested, validated, and presented in our suite of reporting capabilities. The Sr. Data Engineer will help ensure data quality (data accuracy, completeness, timeliness, consistency, uniqueness and relevance) is meeting the highest standards for our users . This individual will be responsible for implementing our target data architecture, leveraging best practices for data management, automating data feeds and transformations, and maintaining excellent documentation. Let’s build on what you know. The role will require a unique blend of strong data ops technical and design skills to translate business decisions into data requirements. This individual will build a deep understanding of the infrastructure data we use in order to work across the ID&A team and key stakeholders the appropriate data to tell a data story. This includes implementing and maintaining a data architecture that follows data management best practices for ensuring data ingestion, transformation, storage and analytics are handled according to their specific purpose using the appropriate tools: ingestion captures raw data without applying business logic, transformation processes data discretely for auditability, and analytical queries retrieve structured outputs without relying on upstream processes. They will bring passion for data-driven decisions, enterprise solutions, and collaboration to the role, transforming platform data into actionable insights by utilizing data engineering and data visualization best practices. Key responsibilities include: Data Architecture: Perform all technical aspects of data architecture and database management for ID&A, including developing data pipelines, new database structures and APIs as applicable Data Design: Translate logical data architectures into physical data designs, ensuring alignment with data modeling best practices and standards Data Process and Monitoring: Ensure proper data ingestion, validation, testing, and monitoring for ID&A data lake Support database and data platform administration for initiatives building, enhancing, or maintaining databases, data warehouses and data pipelines Data Migration: Design and support migration to a data model that is independent of the particular technologies or tools used for storing, processing, or accessing the data Data Integrity: Ensure the accuracy, completeness, and quality of data is maintained over time regardless of upstream systems or downstream Agile Methodologies: Function as a senior member of an agile feature team and manage data assets as per the enterprise standards, guidelines and policies Partner closely with business intelligence team to capture and define data requirements for new and enhanced data visualizations Work with product teams to prioritize new features for ongoing sprints and manage backlog Enterprise Thinking: Partner with data architects and engineers across Global Infrastructure and Asset Management teams to evolve the broader tech operations data architecture landscape Mentor junior data engineers through ongoing development efforts and enforcement of SDLC standards Act as point of contact for data-related inquiries and data access requests Contribute to decisions about tools, methods and approaches Innovation: Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Minimum Requirements: 8+ years of DataOps engineering experience in implementing pipeline orchestration, data quality monitoring, governance, security processes, and self-service data access Experience managing databases, ETL/ELT pipelines, data lake architectures, and real-time processing Proficiency in API development and stream processing frameworks Hands-on coding experience in Python Hands-on expertise with design and development across one or more database management systems (e.g. SQL Server, PostgreSQL, Oracle) Testing and Troubleshooting: Ability to test, troubleshoot, and debug data processes Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models, data visualization tools (e.g. Apptio BI, PowerBI) A bility to write efficient SQL queries to extract and manipulate data from relational databases, data warehouses and batch processing systems Fluent in data risk, management, and compliance terminology and best practices Proven track record for managing large, complex ecosystems with multiple stakeholders Self-starter who is able to problem-solve effectively, organize and document processes, and prioritize feature with limited guidance An enterprise mindset that connects the dots across various requirements and the broader operations/infrastructure data architecture landscape Excellent influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack Foundational Public Cloud (AWS, Google, Microsoft) certification; advanced Public Cloud certifications a plus Experience working in technology business management, technology infrastructure or data visualization teams a plus Experience with design and coding across multiple platforms and languages a plus Bachelor’s Degree in computer science, computer science engineering, data engineering, or related field required; advanced degree preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The Technology organization partners with the American Express business to enable, support, and drive the company’s growth plans and strategic priorities by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team delivers global capabilities and services in support of American Express customers and colleagues, and it is responsible for the company’s technology infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external and internal customers. It also governs technology risk and information security across the American Express enterprise. The objective of the Technology Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning. Technology Control Management is looking for a Senior Information Security Analyst of Issues, Events & Remediation to focus on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Information Security Analyst, Technology Control Management Issues, Events & Remediation will: Investigate and conduct root cause analysis while also addressing repeated issue types Scope, prioritize, and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) / Control Management teams as necessary Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact, impact analysis/impact estimates, and investigate as necessary to understand and address the root causes Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process Create documentation and gather supporting evidence for issue fixes and controls that are implemented. Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices Opine on the effectiveness of control enhancements related to issues Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees Be a key leader for sharing insights, better practices, themes, etc. across the enterprise Build cordial working relationship across stakeholders including Technology, Compliance, ECMU, ORGG and peer CM teams among others. Required Qualifications: 5+ Years experience in operational risk management Understanding of critical operational risk management lifecycle activities Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Experience within financial services industry Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Demonstrate history and ability to manage teams, spread over geographies and with varying backgrounds Have executive presence and be able to provide status updates to senior leadership. Preferred Qualifications: Bachelor’s degree in engineering and technology, Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Scoping, prioritizing, and support remediation of operational issues Investigating and conducting root cause analysis to address repeated operational risk issue types Performing quality assurance on documentation of operational risk issues and events Overseeing the remediation process for operational risk issues and events Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices Previous experience in a technical role. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Description International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. ICS Control Management is looking for a Manager of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager, ICS Control Management Risk ID, Assessment, Testing & Reporting will: Provide additional identification of risks throughout business processes and systems (along with business process owners) Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates) Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping) Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) Support risk management practices within the business Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring Review risk profiles and an updated risk register(s) Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: 3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Have proven experience supporting Risk and Control Self-Assessments (RCSA), including designing and supporting control testing frameworks, identifying control gaps, assessing residual risk, and implementing remediation plans across complex business environments. Strong project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferre d Qualifications: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met Enhancing risk assessments and associated methodologies Reviewing independent control monitoring, including identification of control improvements Identifying areas of risk for intervention, including conducting independent quality assurance and process testing Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes Experience in financial services industry ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative digital and servicing products at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base. Our Engineers that join our Technologies team will be assigned to one of several exciting teams that are responsible for development and management of business-critical platforms. Servicing Experiences Technology (SET) is responsible for developing the products and integrations that connect our customers to Customer Care Professionals and the critical self-serve tools in journeys that meet their needs with Chat and Voice Response, which is modern, global, real-time enabled, configuration driven, intelligent, and Open API Architecture based Contact Center Platform. You will be challenged with identifying innovative ideas on resiliency and observability for our Chat messaging Platform and proof of concept to deliver highest availability of the system. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. Responsibilities: Tech Lead of Global Chat messaging Platform scrum, performing all technical development including architecture, design, developing prototypes, writing new code and APIs, and performing unit and assembly testing of developed software also as needed. Hand-on architecture working closely with technical architects and architecture governance technical team for solution development and design reviews. Platform resiliency and availability up to 5 nine’s is critical and requires self-driven mindset to ensure its compliant Analyzing business features and user stories and refining with the Product Owner to appropriately support design and build activities. Working with Product Owners to prioritize features and manage a list of technical requirements based on industry trends, new technologies, known defects, and issues. Supporting integration and performance tests and providing demo of results to technical and product partners Performing peer code reviews, making deliberate short- and long-term design decisions and keeping constant focus on clearing technical debt items in the backlog Enabling the deployment, support, and monitoring of software across test, integration, and production environments Develops deep understanding of tie-ins with other systems and platforms within the core and associated domains. Typically spends 50-60% of time writing code and testing, and remainder of time managing team and stakeholders through ongoing product/platform release sprints. Manages and mentors’ teams of junior and senior engineers through ongoing sprints. Communicating to stakeholders and business partners on the solution and the implementation aspects at the technical and/or functional level appropriate for the situation Identifying opportunities for adopting new technologies Influence team members with creative changes and improvements by demonstrating risk taking. Strong technical capability with an intense desire to learn new skills and industry trends. Debug software components and identify code defects for remediation Must be willing and able to express new ideas, concerns, and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing. Desirable to have experience of writing applications for deployment on cloud environment including OpenShift and Docker containers. Desirable to have experience with performance and monitoring tools e.g., Splunk and App Dynamics Collaboration with cross-time zone Global teams is essential part of this role Leadership Takes accountability for the success of the team achieving their goals Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team. Drives the team’s strategy and prioritizes initiatives Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. Mentor and guide team members to success within the team Functional Skills Strong analytical & strategic thinking skills. Bring in Innovations. Ability to interpret technical /business objectives and challenges Porting/Software Configuration Agile Methodologies Software development/ testing Object oriented analysis and design across multiple platform Minimum Qualifications Bachelor’s degree in computer science, Computer Science Engineering, or related field required; advanced degree is preferred. Preferred Qualifications Significant hands-on experience in design and build global scalable Platforms. Minimum 10 years of proven experience using Java, Vert.x, RxJava , Spring, Restful APIs, Redis, Kafka and Cloud technologies (Azure / AWS / GCP) Hands-on experience with Spring Boot, Micro-services, Relational and/or NoSQL databases. Strong experience in application architecture / design, software development, and testing, preferably in an Agile environment within a professional environment. Demonstrated ability in professional leadership skills in lead, partner, and collaborate multi-functionally across many engineering scrum teams. Experience in conversational interfaces, chatbots, machine learning, deep learning and data analytics, Automation Experience is a Plus. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Functional Description: Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role & Responsibilities: The Manager – Digital Product Management will lead the development and implementation of enterprise-wide analytics solutions, with a focus on product ownership and management, partnership with technologies, and stakeholder management. Drive adoption of centralize analytics capabilities and develop a data distribution strategy to support business decision-making. Key Responsibilities: Drive the execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch for centralized data sharing platforms Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, via collaboration with multiple stakeholders on Requirements Grooming, Design, Architecture and Prioritization across multiple scrum teams Partner with engineers, tech leads, scrum masters and architects to define capabilities and features for continuous release in an Agile environment Own and maintain the product roadmap which defines product enhancements for short- and long-term releases Identify and manage program blocking issues, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical or operational constraints. Design and implement support processes for systems with an aim towards operational excellence Serve as the internal and external subject matter expert for products Facilitating development of Conversational BI solutions across the organization and ensuring that stakeholders understand their value and are equipped to use them effectively Minimum Qualification: Bachelor’s or master’s degree in Information Technology, Computer Science, Information security, Mathematics, Statistics, MBA or any other relevant qualification 4+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level. Ability to discover and design scalable solutions and lead implementation of complex data products Experience with reporting, designing APIs, developing user interfaces, web services application architectures and microservices application architecture is preferred Strong technical skills and understanding of analytics solutions, including experience with Generative AI and natural language processing Strong program management, analytical & problem-solving skills Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results. Excellent leadership and team management skills, with experience leading cross-functional teams. Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and has the drive to solve difficult business issues. The individual is expected to play a critical role in strengthening business engagement across Finance functions. Responsibilities include partnering with Finance teams to support in automating regulatory reporting Fast Forward and controllership initiatives. A strong focus on process optimization, stability, controls, compliance and documentation is required. The individual will play combination of project management and product ownership role for the Finance Automation COE team and will be based in India. Key Accountabilities: Collaborate with regulatory reporting SMEs & other product owner colleagues to identify viable automation opportunities, assess feasibility and perform detailed analysis in consideration of various automation solutions. Support in creating & maintaining end to end development roadmaps and Rally tracking for regulatory reporting and other finance projects. Maintain strong relationship with regulatory SMEs to identify strong use-cases, & support in creating updates to senior management. Support in creating & testing robust control management and documentation framework in compliance with FF requirements. Support and maintain optimal service management governance process for automated process. Prepare/hand-off process owner support documentation. Collaborate with product owners & development teams to support fast forward and other Automation COE initiatives and support in performing testing including parallel runs. Evaluate in-depth manual processes related to Finance functions, including controllership, treasury, tax, and regulatory reporting. Engage in consistent release management strategy for ACOE initiatives & ensure transparent reporting under Rally. Provide progress updates all requestors/stakeholders on status of projects within the Finance Automation COE Skills required: Drive results, focused mindset, superior problem-solving and analytical skills. Ability to assess business objectives/strategies and define/implement appropriate strategies. Proactive, and collaborative work style to drive efficiency and main stability of implemented initiatives. Demonstrated experience of creating/ maintaining project plans and reporting for finance &/ or regulatory initiatives. Monitor & support service management for critical fast forward implemented capabilities. Effective communication with ability to create concise, clear & compelling messages. Proven ability to build and leverage relationships with SMEs, Automation COE colleagues & consultants to drive collaboration. Fintech experience working with Technologies, SMEs and Systems to understand requirements, assess functional and system flows & linkages. Experience with concepts of Agile approach, Rally release management reporting and automation tools. Knowledge of Finance functions desired. Bachelor’s degree in Finance, Technologies or similar field preferred. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Business Overview: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams. Job Responsibilities: There are diverse set of roles within the Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below: (1) Product Development – Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies. Collaborate with multiple business stakeholders, technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects. Manage the implementation of critical products, drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying requirements on technical acumen – from Low-Code tools to Pro-Code programming skills. (2) Product Management – Solve complex business problems by ideation, development & ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. (3) Data Steward – Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change. (4) Data Governance – Planning or facilitating the execution of Data Risk management and governance requirements to ensure compliance of CFR data with enterprise governance and data related policies. Close collaboration with policy owners, enterprise governance & product teams, CFR Data Stewards, Data custodians (and/or Operational Excellence teams) to execute requirements for managing Data Risk and provide subject matter expertise for remediation of Data Risk Issues. Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house. The selected candidate will be allocated to one of these roles depending on the fitment and business needs. The role will entail some of the below responsibilities: - · Develop robust data management, data integration and data quality processes by leveraging best-in-class technology · Innovate with a focus on developing newer and better approaches using big data technologies · Find innovative techniques to bring scale to critical initiatives and enhance productivity · Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable building of new capabilities, modules, and maintenance of existing assets. Qualifications and Skills Required: 0-2 years of relevant experience preferred Strong analytical and problem-solving skills Hands-on experience on Big-data, SQL will be preferred Effective communication and interpersonal skills Ability to work effectively in a team environment Ability to learn quickly and work independently with complex, unstructured initiatives Ability to challenge the status quo and drive innovation Good Programming skills, Knowledge of GCP native tools and other platforms will be preferred. Prior experience of product development, Data analytics, governance or stewardship will be an added advantage Job Location: Hybrid (Gurgaon) Timings: Mon-Wed: 1 - 9:30pm IST Thu: 11 - 7:30pm IST Fri: 8:30am-5pm IST American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? · Deliver a new user experience to our servicing specialists along with a modernized fraud case management system, new lean case management, new inventory management platform, along with flexible business rules and workflow engine · Lead the long-term strategic direction, prioritization, user experience design concepts and templates, business architecture creation, backlog, etc. · Define new product capabilities and features, and enabler/non-functional needs · Use the Agile SAFe framework and Business Enterprise Agility strategic patterns and approach –and be an authority of cultural change across the organization · Work with central and local market cross-functional teams to ensure designs meet market needs and adhere to local regulatory, compliance and risk requirements · Develop global capabilities and features that can be deployed locally · Automate existing processes in new platforms and capabilities, challenging status quo and building in flexibility · Launch and lead the product upon release to Specialists, Customer Care Representatives, and Customers – including training, documentation, organizational change, defect management · Acquire voice of the customer, user research and other feedback loops, to iterate and drive improvements continuously · Maintain pulse on external developments and internal product developments to assess implications for our products Minimum Qualifications: · Truly customer centric: empathy, experience of Design Thinking and Systems Thinking concepts and tools a bonus · Deep knowledge of product/tech development frameworks used: Agile, Agile SAFe, Scrum, , DevOps, OKRs, etc. · Effective at providing options that demonstrate value, indicate trade-offs for effective decisioning across impacted teams · Enthusiasm and passion for great products and services and the ability to articulate product vision to leaders and team · Knowledge of Global Servicing Group, Credit & Fraud Risk, or at the least Servicing Portals and Case Management · Understanding of American Express technology and product development · Servant leader qualities, who can build follow-ship, mentor, empower and remove barriers for their colleagues · Believes in and knows how to create a culture where colleagues deliver safer, faster, better products and are happier doing so · Naturally curious and with an appetite for know how things work and solve problems · Able to negotiate with collaborators and partners to remove obstacles · Highly organized, taking individual initiative and accountability for getting results · Passion for products, user experience design and technology · Excellent interpersonal skills with ability to engage, influence and inspire partners to drive collaboration and alignment · Ability to tell a story and deliver difficult messages to senior partners · Strong leader with vision who is truly inspired to deliver transformational, sustainable solutions that will deliver value to Amex for years to come We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you will learn and grow as we help you create a career journey that is unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you will be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let us lead the way together. Amex Flex: We back our colleagues with the support they need to thrive, professionally and personally. That is why we have Amex Flex, our enterprise working model, that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work onsite in a hybrid model. Business Overview: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams. Job Responsibilities: There are diverse set of roles within the Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below: (1) Product Development – Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies. Collaborate with multiple business stakeholders, technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects. Manage the implementation of critical products, drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying requirements on technical acumen – from Low-Code tools to Pro-Code programming skills. (2) Product Management – Solve complex business problems by ideation, development & ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. (3) Data Steward – Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change. (4) Data Governance – Planning or facilitating the execution of Data Risk management and governance requirements to ensure compliance of CFR data with enterprise governance and data related policies. Close collaboration with policy owners, enterprise governance & product teams, CFR Data Stewards, Data custodians (and/or Operational Excellence teams) to execute requirements for managing Data Risk and provide subject matter expertise for remediation of Data Risk Issues. Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house. The selected candidate will be allocated to one of these roles depending on the fitment and business needs. The role will entail some of the below responsibilities: - · Develop robust data management, data integration and data quality processes by leveraging best-in-class technology · Innovate with a focus on developing newer and better approaches using big data technologies · Find innovative techniques to bring scale to critical initiatives and enhance productivity · Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable building of new capabilities, modules, and maintenance of existing assets. Qualifications and Skills Required: 0-2 years of relevant experience preferred Strong analytical and problem-solving skills Hands-on experience on Big-data, SQL will be preferred Effective communication and interpersonal skills Ability to work effectively in a team environment Ability to learn quickly and work independently with complex, unstructured initiatives Ability to challenge the status quo and drive innovation Good Programming skills, Knowledge of GCP native tools and other platforms will be preferred. Prior experience of product development, Data analytics, governance or stewardship will be an added advantage Job Location : Hybrid (Gurgaon) Timings: Mon-Wed: 1 - 9:30pm IST Thu: 11 - 7:30pm IST Fri: 8:30am-5pm IST American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Campus Benefits We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: · Competitive base salaries · Flexible work arrangements and schedules with hybrid options · Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) · Free and confidential counselling support through our Healthy Minds program Career development and training opportunities At American Express, you will be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? About American Express: You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you will learn and grow as we help you create a career journey that is unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you will be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let us lead the way together. Amex Flex: We back our colleagues with the support they need to thrive, professionally and personally. That is why we have Amex Flex, our enterprise working model, that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work onsite in a hybrid model. Business Overview: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams. Job Responsibilities: There are diverse set of roles within the Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below: (1) Product Development – Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies. Collaborate with multiple business stakeholders, technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects. Manage the implementation of critical products, drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying requirements on technical acumen – from Low-Code tools to Pro-Code programming skills. (2) Product Management – Solve complex business problems by ideation, development & ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. (3) Data Steward – Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change. (4) Data Governance – Planning or facilitating the execution of Data Risk management and governance requirements to ensure compliance of CFR data with enterprise governance and data related policies. Close collaboration with policy owners, enterprise governance & product teams, CFR Data Stewards, Data custodians (and/or Operational Excellence teams) to execute requirements for managing Data Risk and provide subject matter expertise for remediation of Data Risk Issues. Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house. The selected candidate will be allocated to one of these roles depending on the fitment and business needs. The role will entail some of the below responsibilities: - · Develop robust data management, data integration and data quality processes by leveraging best-in-class technology · Innovate with a focus on developing newer and better approaches using big data technologies · Find innovative techniques to bring scale to critical initiatives and enhance productivity · Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable building of new capabilities, modules, and maintenance of existing assets. Qualifications and Skills Required: 0-2 years of relevant experience preferred Strong analytical and problem-solving skills Hands-on experience on Big-data, SQL will be preferred Effective communication and interpersonal skills Ability to work effectively in a team environment Ability to learn quickly and work independently with complex, unstructured initiatives Ability to challenge the status quo and drive innovation Good Programming skills, Knowledge of GCP native tools and other platforms will be preferred. Prior experience of product development, Data analytics, governance or stewardship will be an added advantage Job Location : Hybrid (Gurgaon) Timings: Mon-Wed: 1 - 9:30pm IST Thu: 11 - 7:30pm IST Fri: 8:30am-5pm IST American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Campus Benefits We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: · Competitive base salaries · Flexible work arrangements and schedules with hybrid options · Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) · Free and confidential counselling support through our Healthy Minds program Career development and training opportunities At American Express, you will be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation tools & capabilities. The individual is expected to play a critical role of partnering with Controllership and broader Finance leadership teams to assess the opportunities, align with Process Owners and drive automation by using existing and new capabilities. The position is expected to lead automation projects, including process analysis, and partner with technical teams to deploy solutions for Amex Offers and Benefits and other fiancé initiatives. A strong focus on process optimization and driving results is required. The responsibilities of this role include: Collaborate with business partners to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions. Maintain strong relationship with business partners to identify automation opportunities, enhance transparency and proactive communication on various automation initiatives. Support in creating project management cadence, create detailed project plan, collaborate with project team to manage the progress, and facilitate timely execution of automation initiatives. Able to support agile development life cycle, including writing user stories, support solving issues that arise during development, support SIT & UAT and facilitate deployment of the code. Partner with automation development resources and product owners to design a solution working in ‘Agile’ environment. Support in creating & maintaining end to end development roadmaps and Rally tracking for Amex Offers & Benefits projects. Support in creating & testing robust control management and documentation framework in compliance with FF requirements. Support and maintain optimal service management governance process for automated process. Prepare/hand-off process owner support documentation. Enhance automation outreach and training, strengthen ambassador program, provide program updates, and strengthen automation communication to finance colleagues. Skills Required: Innovative mindset and experience in evaluating business processes to identify opportunities for improvement and automation. Strong communication and written skills, with the ability to interact with and present to all levels of the organization. Proven ability to build and leverage relationships and influence key partners to drive collaboration. Monitor & support service management for critical fast forward implemented capabilities. Awareness of Automation tools and capabilities like Data Watch, ML, Business Process Management (BPM) and open-source features to make recommendations for the identified opportunities. Development & delivery of projects by using any of the tools will be a plus. Superior problem-solving and analytical skills, strong learning agility, curiosity and willingness to embrace new challenges. Exposure to agile methodologies, ability to coordinate multiple priorities at once and work in a dynamic, time-critical environment. Knowledge of Finance functions desired. Bachelor’s degree in Finance, Technologies or similar field preferred. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation tools & capabilities. The individual is expected to play a critical role of partnering with Controllership and broader Finance leadership teams for regulatory & treasury processes supporting Fast Forward initiatives. The position is expected to develop automated reports and analytical capabilities by leveraging tools like Tableau & Power Products, including process analysis, and partner with technical teams to deploy solutions for various finance processes. A strong focus on process optimization and driving results is required. Key Responsibilities: Collaborate with business partners, product owners and developers to conceptualize & deliver analytical and reporting capabilities for regulatory reporting initiatives associated to Fast Forward processes undertaken under Automation COE. Design and develop dashboards in Tableau, power products & similar reporting platforms. Develop SQL queries, scripts and routines to automate data processing. Work with complex data sets to generate insightful data visualization and reports to aid in decision-making and demonstrate value to stakeholders. Design and develop business process flows, UI using tools like Power Automate & ACE. Lead training sessions and create comprehensive documentation to empower end users to leverage self-servicing capabilities like Power BI & Power Apps to automate simple processes. Able to support agile development life-cycle, including writing user stories, support solving issues that arise during development, support SIT & UAT and facilitate deployment of the code. Partner with business SMEs and product owners to design a solution working in ‘Agile’ environment. Skills required: 5+ years of experience on reporting platforms like Tableau, MicroStrategy & Power Applications. Advanced proficiency in SQL and familiarity with other relational database technologies. Strong analytical, problem-solving and project management skills, coupled with a continuous improvement mindset. Innovative mindset and experience in evaluating business processes to identify opportunities for improvement and automation. Strong communication and written skills, with the ability to interact with and present to all levels of the organization. Proven ability to build and leverage relationships and influence key partners to drive collaboration. Awareness of Automation tools and capabilities like Data Watch, ML, Business Process Management (BPM) and open-source features to make recommendations for the identified opportunities. Development & delivery of projects by using any of the tools will be a plus. Superior problem-solving and analytical skills, strong learning agility, curiosity and willingness to embrace new challenges. Exposure to agile methodologies, ability to coordinate multiple priorities at once and work in a dynamic, time-critical environment. Bachelor’s degree in Computer Science, Engineering or Finance, Technologies or similar field preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career. From building next-generation apps and microservices in Kotlin to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career. Join Team Amex and let’s lead the way together. The position of Senior Engineer will join a dynamic and growing team within the GRCT organization at American Express, which has a keen focus on platform modernization, bringing to life the newest technology stacks to solve ongoing needs of the business as well as compliance against global regulatory requirements. The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance & Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs. They will provide Service Now experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The Candidate will participate in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, and Staff Engineers: Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation. Completes technology/implementation design documentation. Provides estimates for design, build, test, and implementation phases. Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team. Assists with updates to program specification/implementation documentation. Works with scrum team to prepare configurations for production. Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy. Raises issues, provides feedback, and proposes changes to implementation specifications. Provides consultation to product owners with recommendations to drive their requirements to success. Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party tech and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change Active participant in a scrum team, applying agile principals and tools including Rally. Minimum Qualifications: 5+ years hands-on experience in Service Now including Integrated Risk Management (IRM) solutions/components Overall 7-10 years of development experience, preferably full stack development experience. Hold Service Now Certified System Administrator credentials BS or MS Degree in Computer Science, Computer Engineering, or other technology fields Working knowledge of GCP Typically has prior technology experience of systems analysis/programming. Experience building/implementing JS utilities Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS. Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB. Conceptual architecture knowledge. An understanding of GRC/IRM industry trends Excellent written and verbal communication skills proven by the ability to present complicated technology solutions to multiple audiences, from engineers to Senior leaders. 5+ years Agile experience as well as hands on Scaled Agile Framework experience. Machine Learning or Generative AI knowledge is a plus, not required. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? The U.S. Consumer Services is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The U.S. Consumer Data Office (USCDO) is responsible for advancing Enterprise Data Governance principles and policies across the data assets underpinning our consumer products. In this role, you will be responsible for end-to-end implementation of both data management and data governance opportunities across all aspects of U.S. Consumer data, developing new data assets, creating roadmap for data products & capabilities, ingesting data into Lumi, driving USCC teams compliance to AEMP79 policy (Data Risk Management Policy), implementing Data Quality Controls, and identifying and remediating data Issues. Responsibilities: Develop & maintain data products & solutions, highly relevant for USCC business growth – in collaboration with USCC business teams, tech partners and other teams Develop strong subject matter expertise on both internal and external data assets, identify synergies and create new strategic derived data assets (ODLs) Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Leverage statistical models and ML to create intelligent & accurate data quality checks across critical datasets Innovate with a focus on developing newer and better approaches using big data & cloud technologies Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change. Minimum Qualifications: Proficiency in SQL. Good understanding of Python, Hive, Shell Scripting, GCP and related Data Warehousing solutions like BigQuery. Demonstrated capability in hypothesis testing & data-driven analysis Familiarity with Data Governance concepts (metadata management, data lineage, quality frameworks) Knowledge of industry-standard methodologies for data quality assurance, including statistical profiling, outlier detection, anomaly identification Ability to frame strategies, and communicate in a clear and consumable manner, tailored to the audience Ability to learn quickly and work independently with complex, unstructured initiatives Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The Acquisition Experience team develops and manages critical components and platforms for new products being launched to support the next generation of customers across market segments. Join us and you could be a core part of this future, running software engineering teams developing against platform vision. The successful leader will be expected to help structure the team optimally, determine the roles and responsibilities and working model, achieve productivity improvements and enhance Agile working practices, and lead the application and product roadmaps. The Director will be expected to form a strong partnership within the team, and with the Product Owner, plus own performance management responsibilities for the assigned engineering team members. American Express is embarking on an exciting digital transformation driven by an energetic team of high performers. This group is nimble and creative with the power to shape our Technology and Product roadmap. If you have the talent and desire to deliver innovative products and services at a rapid pace, serving our customers seamlessly across the globe through various channels, join our team! Purpose of the Role : To lead the evolution of next generation distributed platforms, aligning resources and delivery with business growth and diversification, while significantly improving product quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills and a team player. Responsibilities : Drive innovation and manage product development teams within a fast paced, agile environment. Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics. Identify and implement strategies to attract and maintain a highly skilled and engaged workforce. Manage and/or lead software development teams, obtaining necessary resources, acting as an escalation point and removing impediments to achieve goals and objectives. Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps. Collaborate with a wide variety to stakeholders within business and technology teams to drive change required to execute product roadmaps. Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, engineers, and quality assurance. Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases. Communicate to senior leaders regarding strategy direction and changes. Work with a Node and React JS stack to build user experiences and Java to build business services, using American Express frameworks and cloud platform. Bachelor’s degree in computer sciences or related experience with advanced degree preferred 13+ years of experience managing agile software engineering teams designing and building software products in a fast paced, complex, and dynamic product development environment. A Full-stack expert having expertise in building web applications revolving around technology stacks like Javascript, React JS, Node JS, Java, ES6, Kafka, Redis etc. Also, in-depth knowledge on Application design, Testing capabilities, Design & building Microservices. Extensive hands-on experience building distributed applications and managing the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies. Experience managing large engineering teams using a servant leadership mindset. Proven experience attracting, hiring retaining and leading top engineering talent and high-performance product engineering teams (i.e., Full Time Employees, not partners/contractors). Experience with Scrum, Kanban, or another Agile application development methodology. Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts. Knowledge of GenAI driven automation, Agentic system implementations and orchestration frameworks, LLM integrations with GPT, Vector databases and RAG implementations Knowledge CI/CD, system testing, test automation. Experience in infrastructure, application monitoring, platform stabilization and service performance a plus. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future over dues with accounts that have a high exposure. The Global Risk & Compliance (GRC) group within American Express is responsible for providing oversight and governance of risks to ensure that the company operates in a safe and sound manner within regulatory expectations. In a world increasingly subject to digitalization and the use of technology, technology risk management has become increasingly significant across organizations, becoming one of the key themes at board meetings. Cyberattacks have become increasingly commonplace and the trend continues to move upward. This individual contributor role is part of the second line technology risk management team within the GRC group, headed by the Chief Risk Officer (CRO) of the company. This is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the technology risk management program and providing independent risk oversight to the Information Technology (IT), Information Security (IS) and Business Continuity management (BCM) risks. Reporting to the Manager for Cybersecurity, Technology, and Resiliency Risk oversight, this position is responsible for supporting independent assessments and reporting of risks. The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors, and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements. Essential Job Functions: Assist in identifying and assessing IT and IS risks across applications, infrastructure, and third-party vendors. Support IT and IS risk assessments and recommend mitigation strategies. Monitor IT and IS risk trends and emerging threats to provide proactive recommendations. Assist in the testing and validation of IT and IS controls. Prepare IT and IS risk reports and dashboards for management review. Support internal and external audits related to IT and IS risk. Support the implementation of IT and IS risk management frameworks, policies, standards, and procedures. Maintain IT and IS risk registers and track remediation efforts for identified risks. Support independent, proactive risk management and oversight of information technology, information security and business continuity management risks generated within business processes or that occur due to use of Technology. Support data-driven reviews focused on technology, cyber security, and business continuity management risks. Support development and enhancement of data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends. Stay knowledgeable of relevant regulations, guidelines & industry standards. Support the design of independent Information Technology risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, Business Continuity Management, New Product Approval, Mergers & Acquisitions etc. Required Qualifications: Bachelor’s Degree in related field. 3 + years of experience in IT and IS risk management across any of the three lines of defense. Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends. by conducting interviews and analyzing large volumes of data. Excellent analytical skills with high attention to detail and accuracy. Excellent critical thinking and problem-solving skills. Excellent verbal, written and interpersonal communication skills. Willingness to challenge traditional thinking by actively engaging in constructive dialogue. Preferred: Educational background: Computer Science or Information Systems. Experience in risk management across cyber security, information technology, third party, business continuity management. Working knowledge of one or more of the data mining tools/technologies (e.g., Microsoft Excel: Pivot Tables SQL, SAS, Python, R). Industry certifications (e.g., CISSP, CISM, CISA, CRISC, ITIL, CBCM, CBCP, CBCI). Understanding of risk assessment methodologies, frameworks, and industry standards (e.g., COSO, COBIT, ISO 27001, ISO/IEC 20000-1, ISO 22301, FAIR or NIST RMF). Knowledge of relevant policies & regulations (e.g., OCC Heightened Standards, FFIEC IT booklets). Experience with Governance, Risk and Compliance tools (e.g., Archer) We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team is part of the Finance Technology Data & Transformation (FTD&T) group and interacts with a variety of groups across Finance & Controllership to improve their processes through optimization and incorporating various forms of automation and next-generation tools. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and technology tools to solve difficult business issues. The ideal candidate is expected to have combination of fin-tech knowledge, project management, control management experience for higher tier bank environment, product ownership and a strong will to grow and learn. The individual will report to Finance Automation COE Director and will be based in India. The position is expected to lead sizable and multi-year Finance automation projects supporting US Regulatory Fast Forward, including process analysis, risk & control assessment, solution design and partner with stakeholders, technical & other teams to deploy solutions. Key Accountabilities: Collaborate with business partners in Finance & Controllership teams to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions. Collaborate with senior leaders across Finance functions to enhance transparency and proactive communication on various automation initiatives. Partner to understand & build strategies to drive automation across Finance. Establish strong program management office over Fast Forward (FF) and associated regulatory initiatives driven under Automation COE. Create end to end development roadmaps, monitor and ensure smooth roll-out in coordinate with regulatory reporting program office. Maintain strong relationship with regulatory SMEs, drive identification of strong use-cases, & create quarterly updates to senior management. Create consistent strategies & framework for regulatory reporting/ FF automations including consistent sourcing of data, automation steps, approval workflows and reporting. Incorporate robust control management and documentation framework in compliance with FF requirements. Collaborate with product owners & development teams to ensure comprehensive and robust testing is being performed including parallel runs to facilitate smooth deployment via standard AET processes. Prepare/hand-off process owner support documentation. Ongoing oversight over implemented regulatory applications. Lead PMO for Control Management initiatives including FSRA & Risk Reporting framework. Drive controls & risk mitigation strategies for US Regulatory Reporting, facilitate resolution of issues & events for related processes. Drive & implement Guardian strategies across automation teams. Evaluate in-depth manual processes related to Finance functions, including controllership, treasury, tax, and regulatory reporting. Suggest process optimization & assess viability of automation tools. Identify opportunities to adopt innovative technologies and collaborate with owners of existing Enterprise tools. Perform research on evolving technologies and identify use cases to implement. Staying current with evolving technology to assist in defining the long-term tool strategy. Ability to lead, mentor and guide colleagues & consultants. Lead automation communication & collaboration with ambassador community within Finance. Drive Power Product automation strategy and program for CLT. Hold educational & awareness sessions with stakeholders across Finance on automation capabilities and future opportunities. Skills required: Innovative mindset and experience in evaluating Finance and Controllership processes to identify opportunities for improvement and automation. Demonstrated experience of leading project management and program management for medium to complex finance &/ or regulatory initiatives. Demonstrated strategic thought leadership; superior problem-solving and analytical skills, ability to assess business objectives/strategies and define/implement appropriate strategies. Proactive, and collaborative work style. Strong understanding & experience with concepts of control risk management from automation perspective for regulatory framework for tier3 or higher US banking environment. Excellent communication, power point and written skills, with the ability to interact with and present to all levels of the organization. Ability to create concise compelling messages & strategies. Proven ability to build and leverage relationships and influence key partners to drive collaboration. Demonstrated Fintech experience working with Technologies, SMEs and Systems to understand risk framework, requirements, assess functional and system flows & linkages, and partnering with development resources to recommend optimal POA design. Collaboration, support & monitoring product owners & developers. Experience with concepts of Agile approach, release management and automation tools and programing languages is a plus. Experience with process analytics, AI, Power Products is a plus. Knowledge of Finance and regulatory reporting functions desired. Bachelor’s degree in Finance, Technologies or similar field preferred. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less