11 Amelia Jobs

Job Description **mandatory SN Required Information Details 1 Role** Digital Workplace (SD & EUC) Automation Solution Architect 2 Required Technical Skill Set** Sound knowledge of ServiceDesk operation process, Tools and Analytics Extensive knowledge of digital ServiceDesk Automation solution using market standard virtual agent platforms (ServiceNow VA, Azure Bot, Kore.AI, Amelia etc.), ServiceNow Orchestrator and ITSM, Avaya, AWS Connect and digital works place automation tools& platforms (Nexthink, Nanoheal etc.) Sound knowledge of Workplace or EUC process, Tools and Analytics, remote support, desktop engineering, field support, touch services, messaging & collaboration. Digital workplace ...

Area(s) of responsibility Key Responsibilities Solutioning and Implementation: Design and implement innovative solutions using platforms such as Aisera, Moveworks, Amelia, Kore.AI, Microsoft Co-pilot, and Azure OpenAI. Customer Engagement: Act as a customer-facing expert, understanding their needs, and translating them into actionable solutions. Storytelling and Presentation: Deliver compelling presentations and stories to stakeholders, showcasing the value and capabilities of our AI solutions. Pre-deployment Activities: Conduct thorough assessments and prepare the environment for deployment. Post-deployment Support: Provide ongoing support to ensure the solutions operate at peak efficiency,...

IVR/IVA Engineer Location: Hyderabad Job Type: Full Time Work Mode: Remote Pay Rate: Open to discuss About 247Hire: Proven offshore recruitment solutions including candidate sourcing, screening & recruiting, sales development, VMS recruiting and more. At 247Hire, our mission is simple: to empower yours. From sourcing to recruiting, VMS, onboarding and beyond, we are here to help you achieve more in your day. With cost-effective staffing solutions and around-the-clock service, 247Hire makes it easy to scale your capabilities and business effortlessly. Enjoy best-in-class offshore solutions that lift your team and your bottom line, with the added confidence of a USA-based global leader. Job De...

Area(s) of responsibility Job Title: Agentic AI Specialist Location: Noida Company: Birlasoft Experience: 10 years + Job Description Birlasoft is looking for a dynamic and experienced AIOps and Automation specialists to join a highly skilled team of Agentic AI SMEs. The ideal candidate will have hands-on experience and in-depth knowledge of Agentic AI and Automation technologies and platforms for IT Operations automation. This role requires a strong technical background and leadership skills to drive automation initiatives and enhance operational efficiency in IT infrastructure operations and IT helpdesk using Agentic AI. Technical Skills Python, Java, Powershell/shell scripting, Go, C++ for...

Area(s) of responsibility Job Description Birlasoft is looking for a dynamic and experienced AIOps and Automation specialists to join a highly skilled team of Agentic AI SMEs. The ideal candidate will have hands-on experience and in-depth knowledge of Agentic AI and Automation technologies and platforms for IT Operations automation. This role requires a strong technical background and leadership skills to drive automation initiatives and enhance operational efficiency in IT infrastructure operations and IT helpdesk using Agentic AI. Technical Skills Python, Java, Powershell/shell scripting, Go, C++ for building AI agents and automation workflows. Familiarity with Langchain, LangGraph, and La...

Location: Anywhere in India Job Description **mandatory SN Required Information Details 1 Role** Digital Workplace (SD & EUC) Automation Solution Architect 2 Required Technical Skill Set** Sound knowledge of ServiceDesk operation process, Tools and Analytics Extensive knowledge of digital ServiceDesk Automation solution using market standard virtual agent platforms (ServiceNow VA, Azure Bot, Kore.AI, Amelia etc.), ServiceNow Orchestrator and ITSM, Avaya, AWS Connect and digital works place automation tools& platforms (Nexthink, Nanoheal etc.) Sound knowledge of Workplace or EUC process, Tools and Analytics, remote support, desktop engineering, field support, touch services, messaging & colla...

Experience in developing chatbots using Dialogflow. Experience in designing/developing user-centric conversation experiences involving chat, text or voice. Experience in architecting and building AI powered chatbot applications using Dialogflow CX.

Job Description: As a Nexthink Admin at Birlasoft, you will lead and manage a team of automation Subject Matter Experts (SMEs) to drive automation initiatives and enhance operational efficiency in the IT service desk. Your hands-on experience with automation platforms for end-user computing and conversational AI platforms will be crucial in designing, developing, and implementing automation solutions to meet business objectives. Key Responsibilities: - Lead and manage a team of automation SMEs, providing guidance and support for successful project delivery. - Design, develop, and implement automation solutions for end-user computing and conversational AI platforms. - Collaborate with cross-f...

We are looking for an Amelia Developer. Hands-on expertise with Amelia platform (IPsoft) Experience with APIs, JSON, REST, and integration methods Programming experience in Python, JavaScript, or .NET

at least 3+ years in Amelia Proven expertise in Amelia configuration, conversational AI, and automation workflows. Strong integration skills with enterprise systems, APIs, and cloud platforms. Solid understanding of AI/ML, NLP, and chatbot frameworks

.*Working knowledge of Amelia.AI or similar Conversational AI platforms (e.g., IBM Watson, Google Dialogflow, Azure Bot Framework). * Solid foundation in software development (coding) – preferably in Python, Java, or Node.j