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Application L2 Support(Amdocs OMS & CRM)_Pune VOIS

1.0 - 6.0 years

8 - 10 Lacs

pune

Work from Office

Core competencies, knowledge and experience: Amdocs Enabler OMS, PL/SQL, Unix, Scripting Hands on Unix / Windows experience and familiarity with SQL, Relational Databases and Web Servers. Service Management Experience in IT Telco Operations environment Incident & Service Request Handling Execution of Recurrent Tasks and Support Monitoring, scheduling jobs and operations. Coordination with Different teams Working for international customers in cross-cultural teams is substantial in infrastructure & application services in 24*7 environment. Solution delivery within SLA Compliancy to internal and external guidelines, processes and policies Team performance/productivity KPIs Well-versed in ITIL ...

Posted 1 week ago

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