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Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

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Customer Service Manager Gandhi Automations

8.0 - 13.0 years

10 - 16 Lacs

mumbai

Work from Office

Role & responsibilities Respond to customer inquiries and service requests via phone, email, and toll-free lines in a courteous and efficient manner. Register service requests and provide clients with reference numbers and clear information on visit procedures. Collaborate with internal departments to ensure timely and effective service coordination. Support Field Service Engineers (FSEs) in preparing accurate and comprehensive service reports. Review service reports and ensure appropriate follow-up for seamless resolution. Encourage customer participation in satisfaction surveys to gather valuable feedback. Coordinate with FSEs and Project Execution teams for smooth handling of replacements...

Posted 13 hours ago

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